Compare CustomerCount Surveys vs Tripadvisor (Reputation Pro) vs Loop CXM (by Benbria)

CustomerCount

CustomerCount Surveys

0 reviews
Tripadvisor

Tripadvisor (Reputation Pro)

1 reviews
Benbria

Loop CXM (by Benbria)

1 reviews

Compare CustomerCount Surveys vs Tripadvisor (Reputation Pro) vs Loop CXM (by Benbria)

Guest Surveys & Feedback vendor comparison between CustomerCount Surveys vs Tripadvisor (Reputation Pro) vs Loop CXM (by Benbria). Find out which Guest Surveys & Feedback is right for you based on realtime data from 2 verified hotelier reviews across 2 countries.

CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile
Tripadvisor

Tripadvisor

Ranked 12 (out of 25)

5.0
1 reviews
View profile
Benbria

Benbria

Ranked 14 (out of 25)

4.5
1 reviews
View profile

Ratings Summary

HT Score

CustomerCount Surveys

unranked HTScore Icon

Tripadvisor (Reputation Pro)

unranked HTScore Icon

Loop CXM (by Benbria)

unranked HTScore Icon
Popularity

CustomerCount Surveys

0 verified reviews

Tripadvisor (Reputation Pro)

1 verified reviews

Loop CXM (by Benbria)

1 verified reviews
Likelihood to Recommend

CustomerCount Surveys

0%

Tripadvisor (Reputation Pro)

100%

Loop CXM (by Benbria)

90%
Ease of Use

CustomerCount Surveys

0

Tripadvisor (Reputation Pro)

5

Loop CXM (by Benbria)

4
ROI

CustomerCount Surveys

0

Tripadvisor (Reputation Pro)

4.5

Loop CXM (by Benbria)

4
Implementation

CustomerCount Surveys

Not enough data available

Tripadvisor (Reputation Pro)

Not enough data available

Loop CXM (by Benbria)

Not enough data available
Customer Support

CustomerCount Surveys

0

Verified Customer Support

Tripadvisor (Reputation Pro)

4.5

Verified Customer Support

Loop CXM (by Benbria)

5

Verified Customer Support

Certificate of Excellence

CustomerCount Surveys

Tripadvisor (Reputation Pro)

Loop CXM (by Benbria)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Tripadvisor (Reputation Pro)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Loop CXM (by Benbria)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

CustomerCount
vs.
Tripadvisor
vs.
Benbria

Customers

Top 3 Segments

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

Tripadvisor (Reputation Pro)

Other - 100%
Resorts - 0%
Motels - 0%

Loop CXM (by Benbria)

Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients
-
-
-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Tripadvisor (Reputation Pro)

Pricing Available By Request
Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Loop CXM (by Benbria)

Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
CustomerCount
vs.
Tripadvisor
vs.
Benbria

What Customers Are Saying

Most Recent Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing
Most Positive Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing
Most Critical

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing
References
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General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

CustomerCount Surveys

CustomerCount doesn't have any integrations

Tripadvisor (Reputation Pro)

Booking Engine (22) Channel Managers (22) Property Management Systems (20)

Loop CXM (by Benbria)

Staff Collaboration Tools (4) Event Management Software (3) Housekeeping Software (3)
Recent Company Updates
-
-
-
Recent Articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles

Tripadvisor (Reputation Pro)

Tripadvisor doesn’t have any recent articles