Directful vs. Smart Host GmbH vs. Canary Technologies: Which is a Better Fit?

Compare Directful - Guest Messaging vs Smart Host Messaging vs Canary Messages

Directful

Directful - Guest Messaging

1 reviews
Smart Host GmbH

Smart Host Messaging

114 reviews
Canary Technologies

Canary Messages

798 reviews

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Compare Directful - Guest Messaging vs Smart Host Messaging vs Canary Messages

Guest Messaging Software vendor comparison between Directful - Guest Messaging vs Smart Host Messaging vs Canary Messages. Find out which Guest Messaging Software is right for you based on realtime data from 913 verified hotelier reviews across 51 countries.

Directful

Directful

Ranked 28 (out of 72)

5.0
1 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 7 (out of 72)

4.7
114 reviews
View profile
Canary Technologies

Canary Technologies

Ranked 1 (out of 72)

4.8
798 reviews
View profile

Ratings Summary

HT Score

Directful - Guest Messaging

unranked HTScore Icon

Smart Host Messaging

83 HTScore Icon

Canary Messages

100 HTScore Icon
Popularity

Directful - Guest Messaging

1 verified reviews

Smart Host Messaging

114 verified reviews

Canary Messages

798 verified reviews
Likelihood to Recommend

Directful - Guest Messaging

100%

Smart Host Messaging

94%

Canary Messages

96%
Ease of Use

Directful - Guest Messaging

5

Smart Host Messaging

4.7

Canary Messages

4.9
ROI

Directful - Guest Messaging

5

Smart Host Messaging

4.4

Canary Messages

4.6
Implementation

Directful - Guest Messaging

Not enough data available

Smart Host Messaging

4.6

Canary Messages

4.7
Customer Support

Directful - Guest Messaging

5

Verified Customer Support

Smart Host Messaging

4.9

Verified Customer Support

Canary Messages

4.7

Verified Customer Support

Certificate of Excellence

Directful - Guest Messaging

Smart Host Messaging

Canary Messages

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Directful - Guest Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Canary Messages

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Directful
vs.
Smart Host GmbH
vs.
Canary Technologies

Customers

Top 3 Segments

Directful - Guest Messaging

Resorts - 100%
Motels - 0%
Hostels - 0%

Smart Host Messaging

Resorts - 22%
Luxury Hotels - 18%
Bed & Breakfast & Inns - 11%

Canary Messages

Branded Hotels - 25%
Luxury Hotels - 25%
Boutiques - 14%
Featured clients
-

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

Canary Messages

Canary Technologies doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Directful Average Directful

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Technologies Average Canary Technologies

Directful - Guest Messaging

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Canary Messages

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Directful
vs.
Smart Host GmbH
vs.
Canary Technologies

What Customers Are Saying

Most Recent Review

Directful - Guest Messaging

Highly Recommended - Outstanding Software and Customer Service, A Reliable Revenue Generator

E-commerce Manager from Kissimmee (United States of America)

Smart Host Messaging

Direct marketing - targeted and successful

Geschäftsführer from Busum (Germany)

Canary Messages

Online check in

FO from Kortrijk (Belgium)
Most Positive Review

Directful - Guest Messaging

Highly Recommended - Outstanding Software and Customer Service, A Reliable Revenue Generator

E-commerce Manager from Kissimmee (United States of America)

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)

Canary Messages

Secures financial email & text guests

Assistant Director of Technology
Most Critical

Directful - Guest Messaging

Highly Recommended - Outstanding Software and Customer Service, A Reliable Revenue Generator

E-commerce Manager from Kissimmee (United States of America)

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)

Canary Messages

Secures financial email & text guests

Assistant Director of Technology
References
-

Smart Host Messaging

Smart Host GmbH doesn’t have any references available

Canary Messages

Front Desk Manager The Coeur d'Alene Resort

We had another message solution before we switched to Canary. We switched providers since Canary could easily integ...

General Info

Screenshots
Integrations

Directful - Guest Messaging

Property Management Systems (2) Upselling Software (1) Hotel Restaurant POS Systems (1)

Smart Host Messaging

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)

Canary Messages

Property Management Systems (24) Hotel Management Software (13) Booking Engine (6)
Recent Company Updates
-

Smart Host Messaging

Smart Host GmbH doesn’t have any recent company updates

Recent Articles

Directful - Guest Messaging

Directful doesn’t have any recent articles

Smart Host Messaging

Smart Host GmbH doesn’t have any recent articles