Directful - Guest Messaging

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Directful - Guest Messaging

Unranked in Guest Messaging Software

The only autonomous marketing platform for hotels

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Ratings Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Directful - Guest Messaging is the #43 most trending product in the Guest Messaging Software category (out of 66) and the #2536 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Directful’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Directful - Guest Messaging
Founded in 2017 | Headquarters in Menlo Park (United States) | 28 employees
Leveraging AI and predictive analytics, our system determines when past guests are most likely to travel again and automatically triggers targeted SMS campaigns. These hyper-personalized messages enhance guest retention and substantially increase conversion rates. These campaigns see an impressive 15.5% average conversion rate and have unlocked more than $83 million dollars in total revenue for our customers.

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Capabilities

Enhanced Guest Engagement

AI-Driven Personalization

Resource Optimization

Features

Unified Inbox

4/5 features

Multi-Channel

4/5 features

Automation

4/5 features

Upselling & Ancillaries

4/5 features

Task & Request Management

4/5 features

Available Add-ons & Modules

Chatbot

Hotel Chatbots
Chatbot to automate replies.

INCLUDED

CRM

Hotel CRM & Email Marketing
Contact management and database maintenance.

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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References

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Featured Customers

Success Stories

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Hotelier Rating

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Average
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Integrations

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Support

Unverified

Directful has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2024

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Response Time

Less than a day

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