E-Reg. Card by DOWHAT vs. Duve - Online Check-in:
Which Is Right for You?

The Decision

Choosing the right contactless check-in solution is crucial for your hotel to improve guest experience, streamline operations, and meet sustainability goals. Both DOWHAT’s E-Reg Card and Duve address these needs, but they do so with different approaches, feature sets, and market presence. Your decision hinges on which product aligns best with your hotel’s size, guest profile, and operational priorities.

DOWHAT’s E-Reg Card is a simple, eco-friendly option focused solely on digital registration, while Duve offers a broader guest experience platform with extensive automation, communication, and revenue opportunities. Which one will serve your hotel’s current needs and future growth better?

Is DOWHAT or Duve Better for Hotels?

DOWHAT’s E-Reg Card eliminates paper registration forms, supporting ESG initiatives and reducing waste. However, it offers no additional guest engagement tools beyond electronic registration. Duve, on the other hand, provides a suite of features including digital check-in, automated communication, upselling, and integrations, aiming to enhance the entire guest journey.

While DOWHAT’s product might suit small or eco-conscious properties with a focus solely on registration, Duve’s platform is designed for hotels seeking operational automation and revenue growth. Are you prioritizing sustainability alone or looking for a comprehensive guest experience solution?

DOWHAT vs Duve: Which Should Your Hotel Choose?

If your hotel needs a straightforward, sustainable registration solution that supports ESG goals, go with DOWHAT. Its digital registration process replaces paper forms entirely, ideal for eco-minded hotels or those with minimal guest engagement needs.

If your hotel requires a full contactless check-in platform that integrates with PMS, automates guest communications, and offers upselling opportunities, Duve is the clear choice. It’s best suited for hotels aiming to improve operational efficiency and guest personalization at scale.

Is DOWHAT or Duve Easier to Use?

DOWHAT’s interface is designed around simplicity, with a rating of 4.79/5, and focuses solely on digital registration, making onboarding quick and straightforward. Duve’s platform, rated 4.83/5, offers a more complex suite of tools, but its user interface is highly intuitive, and onboarding is supported by extensive documentation and support teams.

While DOWHAT’s simplicity appeals to hotels seeking minimal setup, Duve’s ease of use comes from its well-designed dashboards and dedicated onboarding. Edge: Duve.

Which Has Better Features: DOWHAT or Duve?

DOWHAT offers no unique features beyond its core digital registration capability. Duve, however, boasts 29 features, including PMS integration, mobile-friendly check-in, WhatsApp messaging, automated replies, document scanning, e-signature collection, payment handling, guest profiling, multi-channel delivery, and open API support.

In terms of feature count, Duve clearly outpaces DOWHAT, providing hotels with a comprehensive, customizable platform for guest engagement and operational automation. Edge: Duve.

Which Has Better Customer Support: DOWHAT or Duve?

DOWHAT’s customer support ratings are slightly higher, at 4.71/5, backed by only 14 reviews, indicating a small but consistent support experience. Review quotes praise their friendly, responsive service, with users noting that support is always available and effective.

Duve, rated 4.65/5 with 468 reviews, benefits from a larger, more active user base. Users appreciate their quick response times and professional team, but some report occasional delays and bugs. Overall, support quality is comparable, but DOWHAT’s smaller scale offers more personalized attention. Edge: DOWHAT.

Which Has More Integrations: DOWHAT or Duve?

DOWHAT integrates with 2 verified partners, including Oracle Hospitality, and offers basic connectivity options. Duve, with 65 verified integrations, supports a wide array of PMS systems, third-party apps, smart locks, messaging platforms (WhatsApp, SMS), and more.

Duve’s extensive integration landscape makes it more adaptable to complex hotel tech stacks and future expansion. If seamless connectivity to various systems matters to your hotel, Duve is the better choice. Edge: Duve.

Which Do Hoteliers Rate Higher: DOWHAT or Duve?

Duve, with a 91.93 rating and 468 reviews, is rated significantly higher than DOWHAT, which has a 0/5 rating and only 14 reviews. Recent reviews for Duve are highly positive, emphasizing its ability to improve guest engagement, increase check-in rates, and generate revenue.

Hotels across segments, from independent boutique properties to large chains, consistently rate Duve highly. DOWHAT’s limited review base makes it difficult to gauge satisfaction, but the current data favors Duve. Edge: Duve.

How Much Do DOWHAT and Duve Cost?

DOWHAT’s base price is $400, with no freemium or trial options listed. Duve’s starting price is $900, also without trial info. The cost difference reflects Duve’s broader feature set and market positioning.

Given the price gap, your choice should consider the value of additional features and integrations versus a specialized registration tool. If budget is tight and only registration is needed, DOWHAT could be sufficient; otherwise, Duve’s comprehensive approach justifies the higher price.

What Type of Hotel Should Use DOWHAT?

• Hotels that prioritize sustainability and eco-friendly practices.
• Small properties or hostels seeking a simple digital registration process.
• Hotels with minimal guest interaction beyond registration.
• Teams looking for an easy-to-implement, low-maintenance solution.
• Hotels in regions with limited internet infrastructure, where simplicity is key.

Not ideal if your hotel wants to automate guest communications, upselling, or integrate with multiple systems.

What Type of Hotel Should Use Duve?

• Hotels aiming to automate the entire guest journey from pre-arrival to post-stay.
• Properties seeking to increase revenue through upselling and targeted marketing.
• Hotels with a diverse guest profile that requires multi-channel communication and personalization.
• Larger hotels or chains with complex operational needs.
• Hotels ready to invest in a scalable, integrated digital platform.

Not ideal if your hotel needs only a basic registration solution or has limited budget for technology.

The Bottom Line for Hotels

DOWHAT’s E-Reg Card offers a simple, ESG-aligned solution for eliminating paper registration forms. Its core value lies in sustainability, ease of use, and quick implementation but lacks features for full guest engagement and automation.

Duve, supported by over 468 recent reviews, provides a robust platform with digital check-in, automated communication, upselling, and integrations. It significantly enhances operational efficiency and guest personalization, making it suitable for hotels looking to modernize their guest experience at scale.

If your hotel’s priority is a straightforward, eco-friendly registration process, DOWHAT is sufficient. But if you want a comprehensive guest experience platform that drives revenue and simplifies operations, Duve is the clear winner.