E-Reg. Card by DOWHAT

4.6 (14 REVIEWS)

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E-Reg. Card by DOWHAT

4.6 (14 REVIEWS)

Unranked in Contactless Check-in

Remove Paper Registration Cards. Instead, Supoort ESG iniatives with DOWHAT E-Reg Card

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What is DOWHAT?

Founded in 2021 | Headquarters in South Korea | 50 employees
E-Reg. Card by DOWHAT is a digital registration platform designed specifically for hotels. This eco-friendly tool eliminates the need for traditional paper registration cards by enabling guests to complete their check-ins electronically upon arrival. The benefits are multifold: it streamlines the check-in process, reducing wait times and enhancing guest satisfaction; it also aligns with ESG (Environmental, Social, and Governance) initiatives by minimizing paper waste and promoting sustainability. By integrating the E-Reg. Card into your current hotel management system, you can make your operations more efficient while contributing to a greener planet.

Capabilities

ESG Sustainability and Reduce Time with E-Reg.Card

PMS Integration

Comprehensive Hotel Information Display

Features

Pre-Arrival & Check-in

4/5 features

Information Collection

4/5 features

Translations

4/5 features

Payments & Authorization

4/5 features

Mobile Key

4/5 features

DOWHAT Reviews Summary

4.6
Excellent
Ease of Use
4.8/5
Customer Support
4.6/5
ROI
4.4/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, E-Reg. Card by DOWHAT is the #6 most trending product in the Contactless Check-in category (out of 74) and the #483 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

DOWHAT’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

DOWHAT Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

DOWHAT Average DOWHAT

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Success Stories

0

References

2

Featured Customers

DOWHAT Case Studies

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Popularity by Segment

Size

7 | X-Small (1-9 room)

1 | Medium (25-74 room)

1 | Large (75-199 room)

19 | X-Large (200+ room)

Country

27 | Korea, South

Type

18 | Luxury Hotels

17 | Hostels

16 | Resorts

8 | City Center Hotels

6 | Branded Hotels

6 | Limited Service & Budget Hotels

5 | Airport/Conference Hotels

5 | Extended Stay & Serviced Apartments

2 | Boutiques

1 | Bed & Breakfast & Inns

Region

27 | Asia Pacific

Category

26 | Staff Collaboration Tools

14 | Contactless Check-in

12 | Mobile Ordering & Room Service

6 | Guest Room Management System

3 | Hotel Guest Apps

1 | Housekeeping Software

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DOWHAT Reviews

Hotelier Rating

Excellent
25
Very Good
3
Average
0
Poor
0
Terrible
1

Property Size

  • X-Small (7)
  • Medium (1)
  • Large (1)
  • X-Large (19)

Country

  • Korea, South
    Korea, South
    (27)

Region

  • Asia Pacific
    Asia Pacific
    (27)
10

Easy working tool for us

Staff from 500+ room Branded Hotel in Daejeon (Korea, South)

Verified
12 days ago
we have so many foreign guests who are difficult in communication. But dowhat assists us breaking language barrier with smart order and smart checkin.
Country Korea, South
Staff
X-Large Hotel
8

Two Watts to Reduce the Work of Hotel Staff

employee from 500+ room Hostel in Gangneung (Korea, South)

Verified
12 days ago
Attractive contactless check-in - Contactless check-in not only reduces the workload of the front desk staff, but also reduces the waiting time for customers, so it is very useful when checking in. Through contactless check-in, customers can reduce the check-in waiting time, and front desk staff can reduce the check-in process, so it seems...
Country Korea, South
employee
X-Large Hotel
9

Convenient Doowat Service

manager from 500+ room Branded Hotel in Daejeon (Korea, South)

Verified
12 days ago
The biggest advantage is that it can save time. It was difficult to manage customers when I was busy, but thanks to Duwat, I am improving service and collaboration with employees. Duwat is the best.
Country Korea, South
manager
X-Large Hotel
9

Seamless work tool for all

manager from 500+ room Branded Hotel in Daejeon (Korea, South)

Verified
12 days ago
We use Dowhat for front desk and this brings us the easiest work service to staff and guests!! Less complaints more satisfaction.
Country Korea, South
manager
X-Large Hotel
10

rapid and efficient communication tool for staffs

Frron Desk Manager from 500+ room Hostel in Gangneung (Korea, South)

Verified
12 days ago
Whenever guest or service related issue occurs, every staff can see and share the situation right away. Thus it makes easier to resolve problems.
Country Korea, South
Frron Desk Manager
X-Large Hotel
9

Convenient communication

from 500+ room Hostel in Gangneung (Korea, South)

Verified
12 days ago
1. It is easy to communicate with other departments and work efficiently. 2. Non-face-to-face check-in reduces the number of guests waiting during peak check-in times. 3. Room service and simple orders can be requested directly by customers using the tablet PC in the room. It is convenient because it reduces the number of phone calls.
Country Korea, South
X-Large Hotel
9

It's convenient.

주임 from 500+ room Hostel in Gangneung (Korea, South)

Verified
12 days ago
1. It is easy to communicate with other departments and work efficiently. 2. Non-face-to-face check-in reduces the number of guests waiting during peak check-in times. 3. Room service and simple orders can be requested directly by customers using the tablet PC in the room. It is convenient because it reduces the number of phone calls.
Country Korea, South
주임
X-Large Hotel
8

The convenience of Doowat

주임 from 500+ room Hostel in Gangneung (Korea, South)

Verified
13 days ago
1. Smooth communication with employees within the company 2. Shorten customer check-in time with smart check-in settings 3. Quickly check customer requests
Country Korea, South
주임
X-Large Hotel
10

Time Saver

Concierge team Head manager from 500+ room Branded Hotel in Daejeon (Korea, South)

Verified
13 days ago
After installation, we have met our KPI on guest satisfaction in delivery. Exceptional digital service was done by Dowhat. Very well made solution for hotel.
Country Korea, South
Concierge team Head manager
X-Large Hotel
10

Why? Are you writing them separately? They're all there in Dowhat!

IT Manager from 200 to 499 room Boutique in Seoul (Korea, South)

Verified
13 days ago
We are using several solutions from Dowhat and will be introducing more solutions in the future. Each solution has brought about changes in many hotel operations and simplified many aspects of user tasks.
Country Korea, South
IT Manager
X-Large Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

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Support

Unverified

DOWHAT has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2024

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

93%

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