Housekeeping by DOWHAT vs. RoomChecking:
Which Is Right for You?

The Decision

Choosing the right housekeeping management platform is critical to streamlining your hotel’s operations. Both DOWHAT’s Housekeeping by DOWHAT and RoomChecking by RoomChecking aim to improve efficiency, but they differ significantly in scale, user feedback, and feature depth. Your decision hinges on your hotel's size, complexity, and specific operational needs.

DOWHAT offers a straightforward, highly rated tool with a single verified review in recent months, while RoomChecking boasts a broader market presence, more recent reviews, and a higher overall rating. Which one aligns better with your hotel's priorities?

Is DOWHAT or RoomChecking Better for Hotels?

DOWHAT, despite its limited review count, has earned a perfect 5/5 rating and a 10/5 NPS score from a recent review, reflecting strong user satisfaction. In contrast, RoomChecking, with 16 reviews and a consistent 4.67/5 rating, demonstrates broader adoption and more recent positive feedback.

Both products serve housekeeping management, but DOWHAT emphasizes its ease of use and operation agility, tailored for hotels seeking a simple solution. RoomChecking, on the other hand, provides a more comprehensive operations platform, integrating multiple functions beyond housekeeping. Do you prioritize a lightweight, user-friendly tool or a broader operational system?

DOWHAT vs RoomChecking: Which Should Your Hotel Choose?

If your hotel is a luxury property or operates at a smaller scale seeking a quick, intuitive housekeeping app, DOWHAT is the better fit. Its focus on simplicity and its single unique feature—chat—make it ideal for teams that prioritize clarity and minimal complexity.

Conversely, if your hotel is larger, with complex workflows requiring integration with multiple PMS systems and multifunctional tools for maintenance, guest services, and inventory, RoomChecking's extensive partner network and multi-functionality are more appropriate. Its ability to support large-scale operations makes it preferable for properties that need comprehensive oversight.

Your choice depends whether you prioritize ease and speed (DOWHAT) or breadth and adaptability (RoomChecking).

Is DOWHAT or RoomChecking Easier to Use?

DOWHAT's UI/UX rating is a perfect 5/5, backed by recent reviews praising its intuitive interface and straightforward operation. Users highlight its ease of onboarding and minimal training needs, emphasizing how quickly staff adapt to its features.

RoomChecking, rated 4.72/5 for ease of use, also enjoys positive feedback, especially regarding its customizable dashboards and real-time updates. However, some users mention a slightly steeper learning curve due to its multifunctionality.

Edge: DOWHAT.

Which Has Better Features: DOWHAT or RoomChecking?

RoomChecking offers a comprehensive feature set with 17 shared functions, plus additional capabilities like managing maintenance and guest services. It also uniquely provides multi-PMS integration and supports complex operational workflows, making it suitable for larger or multi-property hotels.

DOWHAT, with only one exclusive feature—chat—focuses solely on streamlining housekeeping communication and task management. Its simplicity might limit extensive operational needs but ensures rapid adoption.

Edge: RoomChecking.

Which Has Better Customer Support: DOWHAT or RoomChecking?

Both platforms show strong support ratings, with DOWHAT earning a perfect 5/5 and RoomChecking at 4.53/5. Users praise DOWHAT for its prompt, attentive support, with reviews emphasizing its quick responses and proactive communication.

RoomChecking's support is highly regarded but slightly less recent, with some users citing room for improvement in onboarding and support responsiveness. For hotels valuing top-tier, recent support experiences, DOWHAT holds an edge.

Edge: DOWHAT.

Which Has More Integrations: DOWHAT or RoomChecking?

RoomChecking integrates with 25 verified partners, including major PMS and hospitality systems like Mews, Infor, and Springer-Miller. Its broad integration ecosystem supports complex, multi-system environments.

DOWHAT, with only 2 verified partners including Oracle Hospitality, has a more limited integration scope, which might restrict its use in larger, multi-system setups. If extensive integrations are critical, RoomChecking is the clear choice.

Edge: RoomChecking.

Which Do Hoteliers Rate Higher: DOWHAT or RoomChecking?

Given the review counts and recency, RoomChecking has a higher overall rating (4.67/5) based on 16 recent reviews, with high marks from boutique, city center, and branded hotels. Hotel segments like luxury properties also rate it favorably, reflecting its versatility.

DOWHAT's singular recent review rates it a perfect 5/5, but with only one review, the data is less representative. Hoteliers seeking proven, broad-based satisfaction will find RoomChecking more credible.

Edge: RoomChecking.

How Much Do DOWHAT and RoomChecking Cost?

Both products are priced at a base fee of $300, with no freemium options, monthly fees, or implementation costs disclosed publicly. Their straightforward pricing suggests a simple, transparent fee structure suitable for hotels of various sizes.

What Type of Hotel Should Use DOWHAT?

Hotels that:

• Operate primarily in the luxury segment and need a straightforward, easy-to-use housekeeping app
• Prefer minimal setup and fast onboarding
• Value real-time updates and staff communication within a single platform
• Have simple operational workflows without extensive integration needs

Not ideal if:

• You require multi-functionality beyond housekeeping communication
• Your hotel has complex workflows involving maintenance or guest services
• You operate at a large scale with multi-PMS integrations

What Type of Hotel Should Use RoomChecking?

Hotels that:

• Need an integrated operations platform managing housekeeping, maintenance, and guest services
• Operate across multiple properties or large scale
• Require extensive PMS integrations and advanced task automation
• Value detailed dashboards and real-time operational data

Not ideal if:

• Your hotel prefers a lightweight, single-focus solution
• You have minimal operational complexity
• Your primary need is simple housekeeping management without broader functionalities

DOWHAT vs RoomChecking: The Bottom Line for Hotels

DOWHAT offers a streamlined, highly-rated housekeeping app designed for simplicity and quick adoption. Its perfect recent review score and ease of use make it ideal for small to medium-sized luxury hotels prioritizing staff communication and efficiency.

RoomChecking provides a full-suite operations platform with extensive integrations and features, suited for larger hotels or those with complex workflows. Its higher market presence, broader user base, and more recent reviews position it as the more versatile, scalable choice.

If your hotel needs a quick, intuitive solution focused solely on housekeeping communication, DOWHAT is the way to go. For properties requiring a comprehensive operations system that supports growth and complexity, RoomChecking is the better fit.

In summary, choose DOWHAT if simplicity and speed matter most; opt for RoomChecking if you need broad functionality, integrations, and scalability.

Note: This comparison is based on the latest available reviews and feature data, emphasizing real user feedback and recent performance. Your specific operational needs should guide the final decision.