EISI HOTEL vs. LIKE MAGIC (Staff App):
Which Is Right for You?

The Decision

Choosing between EISI HOTEL and LIKE MAGIC hinges on your hotel’s specific operational needs and the scale of your team. EISI HOTEL focuses on back-office management, offering comprehensive tools for departments like housekeeping and maintenance, while LIKE MAGIC emphasizes automating the entire guest journey, from booking to check-out. Both aim to improve efficiency, but their core functionalities diverge significantly.

EISI HOTEL is primarily designed for hotels seeking integrated operational control, especially those managing multiple departments with complex workflows. LIKE MAGIC, on the other hand, is ideal for properties aiming to enhance guest experiences through automation and seamless communication. Do your priorities lean more toward back-end efficiency or front-end guest satisfaction?

Is EISI HOTEL or LIKE MAGIC Better for Hotels?

EISI HOTEL offers a broad suite of features centered around operational management, including modules for lost & found, asset tracking, preventative maintenance, and deep cleaning. It’s built for hotels that need detailed control and analytics over their departments, especially those with larger or more complex operations. However, it has a lower review count (6 reviews) and no recent feedback, which limits confidence in its current performance.

LIKE MAGIC excels in automating the guest journey, with features like digital check-in, guest messaging, and integrated payments. It boasts 16 reviews, with two in the last six months, providing fresher insights and stronger user confidence. It also has a higher likelihood to recommend score of 99%. Are your priorities on operational oversight or on enhancing guest engagement?

Edge: LIKE MAGIC.

LIKE MAGIC vs EISI HOTEL: Which Should Your Hotel Choose?

If your hotel needs a comprehensive back-office platform to streamline housekeeping, maintenance, and operational analytics, go with EISI HOTEL. Its suite of specialized modules supports detailed management, making it suitable for hotels with complex workflows and a focus on operational transparency.

If your hotel aims to elevate guest experiences through automation and reduce staffing needs, LIKE MAGIC is the better fit. Its features for contactless check-in, guest messaging, and integration with multiple systems have demonstrated significant efficiency gains and high guest satisfaction, especially for properties with lean teams or those prioritizing digital guest services.

Edge: LIKE MAGIC.

Is EISI HOTEL or LIKE MAGIC Easier to Use?

EISI HOTEL scores 4.5/5 for ease of use, with praise for its fast navigation and cloud-based system. However, some reviews suggest the interface could improve visually, and users find task scheduling straightforward but sometimes cumbersome when designing maintenance workflows.

LIKE MAGIC scores a perfect 5/5, with reviews highlighting its intuitive, mobile-first design and quick onboarding process. Customers report that staff adoption is smooth, and the platform feels natural for daily operations. Its simple interface allows staff to manage routines with minimal training.

Edge: LIKE MAGIC.

Which Has Better Features: EISI HOTEL or LIKE MAGIC?

EISI HOTEL offers 8 unique features, including asset tracking, preventative maintenance, and meter reading—tailored for detailed operational management. These are features that LIKE MAGIC does not provide, making EISI better suited for comprehensive back-office control.

LIKE MAGIC provides 5 unique features, such as automated replies, a virtual logbook, and an open API, which facilitate real-time communication and system flexibility. Its features focus more on guest interaction and operational automation, complementing EISI’s more department-specific tools.

Edge: EISI HOTEL.

Which Has Better Customer Support: EISI HOTEL or LIKE MAGIC?

EISI HOTEL boasts a customer support rating of 4.67/5, with reviews praising fast and efficient technical assistance. One reviewer mentioned, “Support always responds promptly and resolves issues quickly,” indicating strong responsiveness.

LIKE MAGIC surpasses this with a 4.88/5 support rating, with customers appreciating its proactive and responsive team. One client noted, “Their support team is highly attentive, making onboarding and troubleshooting effortless,” which reinforces its reputation for excellent service.

Edge: LIKE MAGIC.

Which Has More Integrations: EISI HOTEL or LIKE MAGIC?

LIKE MAGIC offers 10 verified integrations, including prominent partners like Mews, SALTO Systems, and Adyen, facilitating seamless system connections. Its open API allows further customization, supporting a flexible tech stack.

EISI HOTEL has 4 verified partners, including Oracle Hospitality, but fewer integrations overall. Its ecosystem is more limited, which may restrict integration options for hotels with diverse or specialized systems.

Edge: LIKE MAGIC.

Which Do Hoteliers Rate Higher: EISI HOTEL or LIKE MAGIC?

LIKE MAGIC enjoys a higher overall rating of 0/5 on HotelTechReport, with 99% likelihood to recommend based on recent reviews. Its users, primarily in extended stay and boutique segments, praise its automation and ease of use.

EISI HOTEL, with 0/5 ratings and only 6 reviews, lacks recent feedback and a strong reputation among hoteliers. Its rating environment suggests less confidence or fewer satisfied users in the current market.

Edge: LIKE MAGIC.

How Much Do EISI HOTEL and LIKE MAGIC Cost?

EISI HOTEL is priced at $100 per month, with no free tier, trial, or implementation fee, making it a straightforward option for hotels seeking an affordable, flat-rate system.

LIKE MAGIC costs $1,100 per month, with no trial or setup fees, reflecting its broader automation capabilities and extensive integrations. Its higher price may be justified for hotels prioritizing guest experience automation.

What Type of Hotel Should Use EISI HOTEL?

• Hotels that need detailed departmental control, such as housekeeping, maintenance, and quality management.
• Hotels with large or complex operations requiring in-depth analytics and reporting.
• Teams that want a single platform to unify back-office functions.
• Hotels managing multiple properties or franchises needing operational consistency.

Not ideal if:

• Your hotel prioritizes guest-facing automation over back-office controls.
• You operate a small property with simple workflows.
• You seek a platform with extensive guest engagement features.

What Type of Hotel Should Use LIKE MAGIC?

• Hotels that want to improve guest satisfaction through automation and contactless services.
• Properties aiming to reduce staffing levels while maintaining high service standards.
• Teams that want a mobile-first, easy-to-adopt system for guest communication.
• Hotels with a focus on digital self-service, seamless check-in/out, and messaging.

Not ideal if:

• Your hotel needs detailed operational modules like asset tracking or preventative maintenance.
• You prefer an on-premise or highly customizable enterprise system.
• Your team is resistant to adopting new automation technologies.

LIKE MAGIC vs EISI HOTEL: The Bottom Line for Hotels

The core difference lies in their focus: EISI HOTEL centers on operational management, offering numerous modules for back-end control, while LIKE MAGIC emphasizes automating the guest experience with features that reduce staffing needs.

Choose EISI HOTEL if detailed departmental oversight and analytics are your priorities. Its broad feature set and departmental modules suit larger or more complex properties seeking operational cohesion.

Opt for LIKE MAGIC if your goal is to enhance guest interactions, streamline check-ins, and operate efficiently with minimal staffing. Its automation features have demonstrated tangible improvements in guest satisfaction and labor reduction.

For hotels needing comprehensive back-office tools, EISI HOTEL is the logical choice, especially if detailed management and reporting are critical. Conversely, properties focused on guest experience automation should lean toward LIKE MAGIC for its ease of use, strong integrations, and recent positive reviews.

In conclusion, the decision should align with your hotel’s strategic focus—whether on operational control or guest-centered automation. Both tools have their strengths, but in terms of recent reviews, customer support, and integrations, LIKE MAGIC stands out as the more proven and versatile solution for modern hospitality needs.