Compare eKomi vs Guest Feedback (by Customer Alliance)

eKomi

eKomi

0 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews

Compare eKomi vs Guest Feedback (by Customer Alliance)

Reputation Management vendor comparison between eKomi vs Guest Feedback (by Customer Alliance) . Find out which Reputation Management is right for you based on realtime data from 65 verified hotelier reviews across 13 countries.

eKomi

eKomi

Ranked 30 (out of 55)

N/A
0 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile

Ratings Summary

HT Score

eKomi

unranked HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon
Popularity

eKomi

0 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews
Likelihood to Recommend

eKomi

0%

Guest Feedback (by Customer Alliance)

94%
Ease of Use

eKomi

0

Guest Feedback (by Customer Alliance)

4.7
ROI

eKomi

0

Guest Feedback (by Customer Alliance)

4.4
Implementation

eKomi

Not enough data available

Guest Feedback (by Customer Alliance)

4.6
Customer Support

eKomi

0

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Certificate of Excellence

eKomi

Guest Feedback (by Customer Alliance)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

eKomi

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

eKomi
vs.
Customer Alliance
vs.

Customers

Top 3 Segments

eKomi

Resorts - 0%
Motels - 0%
Hostels - 0%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Featured clients
-
-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

eKomi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

eKomi

Pricing Available By Request
eKomi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
eKomi
vs.
Customer Alliance
vs.

What Customers Are Saying

Most Recent Review

eKomi

eKomi doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)
Most Positive Review

eKomi

eKomi doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
Most Critical

eKomi

eKomi doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
References
-
-

General Info

Screenshots

eKomi doesn't have any screenshots

Integrations

eKomi

Channel Managers (1) Property Management Systems (1) Hotel Management Software (1)

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
Recent Company Updates
-
-
Recent Articles

eKomi

eKomi doesn’t have any recent articles