Compare Eleanor vs TouchMenu vs Flexkeeping (Guest Service)

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Compare Eleanor vs TouchMenu vs Flexkeeping (Guest Service)

Concierge Software vendor comparison between Eleanor vs TouchMenu vs Flexkeeping (Guest Service). Find out which Concierge Software is right for you based on realtime data from 205 verified hotelier reviews across 26 countries.

Ratings Summary

HT Score

Eleanor

94

TouchMenu

77

Flexkeeping (Guest Service)

unranked

Popularity

Eleanor

159 verified reviews

TouchMenu

25 verified reviews

Flexkeeping (Guest Service)

21 verified reviews

Likelihood to Recommend

Eleanor

97%

TouchMenu

98%

Flexkeeping (Guest Service)

99%

Ease of Use

Eleanor

4.8

TouchMenu

5

Flexkeeping (Guest Service)

5

ROI

Eleanor

4.8

TouchMenu

4.9

Flexkeeping (Guest Service)

4.9

Implementation

Eleanor

4.8

TouchMenu

5

Flexkeeping (Guest Service)

4.8

Customer Support

Eleanor

4.9

Verified Customer Support

TouchMenu

5

Verified Customer Support

Flexkeeping (Guest Service)

4.9

Verified Customer Support

Certificate of Excellence

Eleanor

TouchMenu

Flexkeeping (Guest Service)

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Eleanor

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Flexkeeping (Guest Service)

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Eleanor

Eleanor

vs.

TouchMenu

TouchMenu

vs.

Flexkeeping

Take recommendations quiz

Customers

Top 3 Segments

Eleanor

Resorts - 75%

Luxury Hotels - 19%

Other - 1%

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

Flexkeeping (Guest Service)

Resorts - 32%

City Center Hotels - 19%

Bed & Breakfast & Inns - 10%

Featured clients

-

-

Flexkeeping (Guest Service)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

Flexkeeping has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Eleanor

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TouchMenu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping (Guest Service)

Pricing Available By Request

Flexkeeping has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Custom Price Quote

Eleanor

Eleanor

vs.

TouchMenu

TouchMenu

vs.

Flexkeeping

1-click quote request

What Customers Are Saying

Most Recent Review

Eleanor

Eleanor App is good , easy and simple.

Spa Supervisor from Vilamendhoo (Maldives)

TouchMenu

The right partner!

Night manager

Flexkeeping (Guest Service)

Flexkeeping Sets the Standard!

Executive Housekeeping Manager

Most Positive Review

Eleanor

Hassle Free Reservation System

FBM

TouchMenu

Digital menu

Hotel manager

Flexkeeping (Guest Service)

Save time - save money

Hotel Meneger

Most Critical

Eleanor

Eleanor is make our work easy in reservation especially in managing huge outlets in Sun Siyam Irufushi. Moreover, we can easily create the events easily

F&B Coordinator

TouchMenu

Digital menu

Hotel manager

Flexkeeping (Guest Service)

Amazing company

GM

References

-

-

Flexkeeping (Guest Service)

Flexkeeping doesn’t have any references available

General Info

Screenshots

Integrations

Eleanor

Property Management Systems (2) Upselling Software (1) Hotel Restaurant POS Systems (1)

View all integrations (2)

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

Flexkeeping (Guest Service)

Property Management Systems (12) Hotel Management Software (7) Channel Managers (3)

View all integrations (20)

Recent Company Updates

-

-

Flexkeeping (Guest Service)

Villa Copenhagen Automates Over 13,700 Tasks in 3 Months Using Flexkeeping’s Automated Services

Flexkeeping Launches Breakthrough Solution to Completely Automate Personalized Guest Experiences

Recent Articles

Eleanor

Eleanor Named as Runner Up in the 2022 HotelTechAwards

Eleanor has been awarded the Resort Tech Solutions Company of the Year 2021/2022

2 years ago

TouchMenu

TouchMenu doesn’t have any recent articles

Flexkeeping (Guest Service)

16 Key Features to Look for in a Hotel Housekeeping Software

In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion

2 years ago

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