The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 52 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Elina PMS shines when it comes to support team , with exclusive features like Guest CRM and Guest profiles.
Noovy shines in ease of use and ROI , with exclusive features like Mobile App and Housekeeping Mobile App.
Side-by-side ratings based on 52 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $700/mo | From $600/mo |
| Verified Reviews | 27 | 25 |
After analyzing 52 verified reviews, Elina PMS users most value its support team, user feedback and development, ease of use and training, while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Support Team
▾
|
+
Ease of Use
▾
|
|
+
User Feedback and Development
▾
|
+
Customer Service
▾
|
|
+
Ease of Use and Training
▾
|
+
Automated Payment Processing
▾
|
|
+
Integration with Other Systems
▾
|
+
Direct OTAs Integration
▾
|
| Cons | |
|
−
Flexibility and System Complexity
▾
|
−
Design
▾
|
|
−
Revenue Management
▾
|
−
Translation Issues
▾
|
|
−
User Interface
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #37 10 reviews | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | #37 10 reviews | #38 12 reviews |
| Large (75-199 rooms) | #38 1 reviews | — |
| X-Large (200+ rooms) | #28 1 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #51 3 reviews | #38 14 reviews |
| Luxury ▾ | #31 8 reviews | #54 2 reviews |
| Branded / Chain | #57 1 reviews | #52 2 reviews |
| Extended Stay ▾ | #18 12 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America | #48 0 reviews | — |
| Europe ▾ | #21 22 reviews | #22 23 reviews |
| Asia Pacific | #24 1 reviews | — |
| Middle East | #22 1 reviews | #16 2 reviews |
Choosing between Elina PMS and Noovy PMS boils down to your hotel’s specific needs. Both systems aim to streamline operations and improve guest experiences, but they diverge significantly in features, user ratings, and overall market presence. Elina PMS offers a more extensive feature set and larger review base, while Noovy emphasizes simplicity and affordability. Your decision should consider what your hotel values most — depth of features or ease of use.
Elina PMS, with its broader capabilities and more established reputation, appeals to larger hotels or those seeking advanced revenue management tools. Noovy’s straightforward interface and lower price point target smaller properties or independent hoteliers. Which of these aligns more closely with your hotel’s operational priorities?
Elina PMS and Noovy PMS both address core property management needs like reservations, guest management, and reporting, but they do so differently. Elina’s platform integrates diverse modules such as CRM, EPoS, and employee messaging, aiming for a comprehensive management suite, whereas Noovy consolidates PMS, channel management, booking engine, and revenue tools into a single, user-friendly interface.
Elina PMS boasts a higher overall rating (4.17/5) with more reviews (25) and recent feedback, offering a more established presence. Noovy, rated a perfect 5/5 with 19 reviews, reflects a newer system with a focus on simplicity and rapid onboarding. The key question remains: does your hotel need extensive features or quick, easy management?
If your hotel manages a large portfolio, requires robust revenue tools, or operates in multiple regions, Elina PMS is likely your best fit. Its strong integration capabilities, guest CRM, and revenue management features support complex operations, especially for extended stays and serviced apartments.
Alternatively, if your hotel prioritizes ease of use, fast onboarding, and cost-effective operations, Noovy is ideal. Its all-in-one approach, direct OTA integrations, and automation features simplify daily tasks for small to mid-sized properties. For independent hotels or those seeking a straightforward setup, Noovy provides a compelling option.
Elina PMS’s user rating of 4.3/5 suggests it’s relatively intuitive, but reviews indicate some users find its interface less modern and navigation complex. The onboarding process scores 4.39/5, with some users mentioning initial training is needed to master its features.
Noovy outperforms here, with a 4.84/5 ease-of-use rating and a 4.78/5 onboarding score. Reviewers praise its straightforward interface, quick setup, and minimal training requirements, making staff adoption smoother.
Edge: Noovy.
Elina PMS offers 49 features in total, including guest CRM, guest profiles, EPoS, SOC2 compliance, and employee messaging, which Noovy lacks. It excels at complex revenue management, detailed reporting, and advanced integrations, supporting larger or multi-property hotels.
Noovy provides 43 shared features plus five unique ones, such as a mobile app, online checkout, integrated CRS, and guest SMS messaging, focusing on streamlining daily operations. It also offers automated payment processing and direct OTA connectivity, but with fewer customization options.
Edge: Elina PMS.
Elina PMS’s customer support scores 4.7/5, with reviews highlighting helpful, responsive staff and proactive problem-solving. Users note that support is generally prompt, especially for technical issues, though some mention that phone support could improve.
Noovy slightly surpasses this with a 4.89/5 rating, its reviews emphasizing fast, friendly service and round-the-clock availability. Customers frequently comment on the seamless onboarding and ongoing support, making it a reliable choice for hotels needing quick assistance.
Edge: Noovy.
Elina PMS integrates with 20 verified partners, including industry staples like Xero, Stripe, and SiteMinder, but lacks some popular channel integrations like Otelier or Revinate. Its integrations mainly serve financial and analytics functions.
Noovy boasts 40 verified integrations, including shared partners and unique ones like Omnibees, Bookboost, and GuestRevu. Its broader partner network enhances connectivity with OTAs, guest communication, and revenue tools, supporting more seamless operations.
Edge: Noovy.
Elina PMS has a 4.17/5 overall rating based on 25 reviews, with 93% of users willing to recommend it. Larger hotels and resorts, especially in Europe and Asia, tend to rate it more favorably for its extensive features and revenue tools.
Noovy, with a perfect 5/5 rating and 99% recommendation rate from 19 reviews, is favored by small and independent hotels, especially in Europe and North America. Its newer, user-friendly design resonates strongly with properties seeking simplicity.
Edge: Noovy.
Elina PMS’s pricing starts at $700 monthly, with no free tier or trial, reflecting its enterprise-level capabilities. Noovy charges $600 per month per property, with no trial and no additional implementation fees.
Both systems are billed monthly without hidden setup costs, but Elina’s higher price may reflect its extensive feature set. Noovy’s lower rate makes it attractive for smaller hotels or those on tighter budgets.
Elina PMS offers a more feature-rich, established platform suited for larger or complex operations. Its strengths lie in advanced revenue tools, diverse integrations, and a broad geographic presence, making it ideal for hotels with significant operational needs.
Noovy’s advantage is its simplicity, affordability, and high user satisfaction among small to mid-sized properties. Its focus on ease of use and quick deployment makes it a smart choice for independent hotels or those just starting to digitize their operations.
If your hotel values extensive features and robust reporting, Elina PMS is the clear pick. If you need a straightforward, cost-effective solution that your team can adopt quickly, Noovy is your best bet.
According to HTR's product database, Elina PMS and Noovy PMS share 43 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| EPoS | ||
| Employee Messaging | ||
| Guest CRM | ||
| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Housekeeping Mobile App | ||
| Integrated CRS | ||
| Mobile App | ||
| On premise | ||
| Online Checkout | ||
| SOC2 Complaint |
What hoteliers love
Many reviews praise Elina's support team for their responsiveness, knowledge, and helpfulness. Users appreciate that they can quickly get assistance a... Many reviews praise Elina's support team for their responsiveness, knowledge, and helpfulness. Users appreciate that they can quickly get assistance and that the support team goes the extra mile to accommodate their needs. However, there are mentions that phone support could be more consistent.
Elina PMS is continually evolving, and many users appreciate the company’s responsiveness to feedback, implementing new features and improvements base... Elina PMS is continually evolving, and many users appreciate the company’s responsiveness to feedback, implementing new features and improvements based on user suggestions. However, there is a desire for even more frequent updates and improvements, particularly in guest communication tools.
The ease of use of Elina PMS is often mentioned, making it simple for new staff to train on and for daily operations to be conducted smoothly. However... The ease of use of Elina PMS is often mentioned, making it simple for new staff to train on and for daily operations to be conducted smoothly. However, users would like more frequent in-depth training courses and feel the system could be more intuitive.
Where hoteliers push back
Several users highlight the flexibility of Elina PMS in handling various property management needs. This flexibility often comes with a trade-off, as... Several users highlight the flexibility of Elina PMS in handling various property management needs. This flexibility often comes with a trade-off, as some users find the system complex to navigate and setup, often requiring assistance from the support team to fully utilize the features.
Elina PMS is noted for its powerful revenue management tools, including dynamic pricing and occupancy-based configurations. Users report increased com... Elina PMS is noted for its powerful revenue management tools, including dynamic pricing and occupancy-based configurations. Users report increased company turnover and extended booking seasons thanks to these features. However, some users encounter complexity while setting up these configurations.
Ranks higher for
Unique capabilities
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Elina PMS and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Elina PMS offers 20 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 4.3/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Elina PMS: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Elina PMS has an HT Score of 76 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor