The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 100 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Enginyeria de Software S.A. (ENGISOFT) shines , with exclusive features like Spa & Wellness Module and Multi-lingual.
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Guest profiles and Integrated Payment Terminal & Card Reader.
Side-by-side ratings based on 100 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 100 |
After analyzing 100 verified reviews, Enginyeria de Software S.A. (ENGISOFT) users most value its , while roommaster users highlight customer support, reservation management, centralized data management. Click any theme to see what reviewers say.
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Customer Support
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Reservation Management
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Centralized Data Management
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Cloud and Mobile Access
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Report Generation
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User Interface Experience
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Group Booking Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #30 26 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #13 54 reviews |
| Large (75-199 rooms) | — | #31 3 reviews |
| X-Large (200+ rooms) | — | #32 1 reviews |
By Property Type
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| Boutique ▾ | — | #22 35 reviews |
| Luxury ▾ | — | #34 8 reviews |
| Branded / Chain ▾ | — | #24 15 reviews |
| Extended Stay ▾ | — | #27 6 reviews |
By Region
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| North America ▾ | — | #10 62 reviews |
| Europe ▾ | — | #29 11 reviews |
| Middle East | — | #27 0 reviews |
Choosing the right property management system (PMS) is critical for your hotel’s success. Both Engisoft by Enginyeria de Software S.A. (ENGISOFT) and roommaster PMS aim to streamline operations, but they differ significantly in features, market presence, and user feedback. Your decision hinges on assessing what your hotel needs most—whether it's scalability, user-friendliness, or specific integrations.
While ENGISOFT offers a cloud solution with limited reviews, roommaster boasts a larger user base and more recent feedback. Are you ready to explore which system fits your hotel best?
Engisoft is a cloud-based PMS designed for property managers seeking an intuitive platform. Its main advantage is a focused feature set, including multi-lingual support and spa & wellness modules, but its overall review count is zero, offering no recent user feedback.
In contrast, roommaster has been widely adopted across various regions, primarily serving independent and boutique hotels. It has 83 reviews, with a recent surge of 17 in the last six months, giving you a more current picture of user satisfaction. With a 4.33/5 rating, its feedback shows consistent appreciation for operational efficiency.
The key difference: roommaster’s extensive feature set and active user base make it a more tested and proven solution. Does your hotel prioritize a well-established platform with ongoing support?
If your hotel needs a comprehensive, feature-rich PMS with extensive integrations and a proven track record, roommaster is the clear choice. It supports over 270 built-in reports, over 50 integrations, and modules like Revenue Management, Guest Feedback, and Online Check-in—features that ENGISOFT lacks.
For smaller hotels or those seeking a straightforward, cloud-based system without a large plugin requirement, ENGISOFT might suffice, especially if multi-lingual support and wellness modules are priorities. However, given the larger review count and recent reviews, roommaster’s proven reliability and feature depth make it the safer pick for most hotels.
If you want a platform that helps reduce operational complexity and supports data-driven decisions, go with roommaster. If you prefer a niche, specialized system aligned with specific regional needs, ENGISOFT could be considered.
Review ratings show roommaster’s user interface is highly regarded, with a 4.22/5 ease of use score based on recent reviews. Users describe it as intuitive, with straightforward reservation management and easy staff onboarding.
ENGISOFT, on the other hand, scores a 0/5 for ease of use, indicating no available user feedback or ratings. Its interface and onboarding process are unverified, leaving uncertainty about how quickly your team could adapt.
Edge: roommaster.
roommaster offers 43 features, including Channel Management, EPoS, Guest Profiles, Online Check-in, Guest Messaging, and Revenue Management, covering all core hotel needs. Its features are well-integrated, with support for guest communication, automation, and real-time reporting.
Engisoft provides only 2 additional features—Spa & Wellness Module and Multi-lingual support—beyond its core offerings, totaling 17 shared features with roommaster. Its limited features suggest it’s better suited for smaller properties or niche applications.
Edge: roommaster.
roommaster’s customer support scores a 4.25/5, based on recent reviews, with users praising quick responses and responsive service. A user testimonial states, “The support team is responsive and solves issues quickly,” which indicates reliable assistance.
There’s no available customer support or onboarding data for ENGISOFT, making it impossible to assess its responsiveness or quality. This lack of verified support experience leans favorably toward roommaster.
Edge: roommaster.
roommaster integrates with 56 verified partners, including major channel managers like SiteMinder, and features extensive modules like POS, Payment Terminals, Guest Feedback, and more. This broad connectivity enhances operational flexibility.
ENGISOFT supports only 8 verified partners and offers limited integration options, primarily focusing on basic property management functions. It lacks the depth of third-party connectivity found in roommaster.
Edge: roommaster.
roommaster has a higher overall rating (4.33/5) from 83 reviews, with recent feedback emphasizing ease of use, support, and system reliability. Hoteliers in diverse segments like boutique hotels, resorts, and motels consistently praise its operational improvements.
ENGISOFT's rating is 0/5, with no reviews or recent user feedback to gauge hotel satisfaction. The lack of data makes it impossible to compare hotel ratings meaningfully.
Edge: roommaster.
ENGISOFT does not publicly list pricing, possibly indicating customized quotes or a niche target market. Roommaster charges a flat fee of $500 per month, with no trial or implementation fees, offering transparent pricing.
Since ENGISOFT's costs are unavailable, your decision may depend on budget flexibility. However, roommaster’s clear pricing and extensive features suggest good value for most hotels.
Not ideal if:
Not ideal if:
The core difference is that roommaster offers a comprehensive, well-tested system with numerous modules, integrations, and a large user base. However, it comes at a fixed monthly cost, whereas ENGISOFT’s pricing is not publicly available, possibly indicating custom packages.
Choose roommaster if you want a versatile, proven platform with recent reviews supporting its ease of use and support. If your hotel’s requirements are minimal or niche-specific, and cost transparency is critical, ENGISOFT might meet your needs—though limited feedback makes this riskier.
For most hotels aiming for operational efficiency, data insights, and reliable vendor support, roommaster is the recommended choice. ENGISOFT could be suitable for specialized or regional applications with specific needs that match its features.
In conclusion, roommaster’s larger review footprint, recent positive feedback, and extensive feature set make it the stronger candidate for most hotels. However, if your property has niche needs or operates in a region where ENGISOFT’s support suffices, it remains a potential option—albeit with less publicly available data to back its performance.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $500/mo |
According to HTR's product database, Engisoft and roommaster PMS share 17 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Guest profiles | ||
| Integrated Payment Terminal & Card Reader | ||
| Multi-lingual | ||
| Native Email Marketing | ||
| Spa & Wellness Module |
Showing top differences. 33 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
Unique capabilities
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Engisoft and roommaster PMS share many core Property Management Systems features, but each has unique capabilities. Engisoft offers 8 verified integration partners, while roommaster PMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster PMS leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Engisoft: No. roommaster PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Enginyeria de Software S.A. (ENGISOFT) has an HT Score of 0 and roommaster has 83. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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