Erbon PMS vs. NewBook (PMS): Which Is Right for You?

Updated May 16, 2026  ·  17 verified reviews analyzed

TLDR

We analyzed 17 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Erbon Software shines in ease of use and ROI , with exclusive features like Transactional Emails (booking, folios, etc) and Tablet/Kiosk Check-in.

NewBook shines , with exclusive features like Revenue management module and Guest CRM.

See the full breakdown below ↓

How Does Erbon PMS Compare to NewBook (PMS)?

Side-by-side ratings based on 17 verified hotelier reviews on HTR.

HTScore
0
0
Likelihood to Recommend
100%
96%
Ease of Use
5.0/5
4.7/5
Customer Support
5.0/5
5.0/5
Value for Money
5.0/5
4.6/5
Starting Price Contact sales From $1,000/mo
Verified Reviews 1 16

Erbon Software vs NewBook: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Erbon Software Erbon Software NewBook NewBook
Small (10-24 rooms) #71 0 reviews #43 8 reviews
Mid-Size (25-74 rooms) #57 1 reviews #42 7 reviews
Large (75-199 rooms) #47 1 reviews
X-Large (200+ rooms) #43 0 reviews

By Property Type

Segment Erbon Software Erbon Software NewBook NewBook
Boutique #73 0 reviews #47 7 reviews
Luxury #63 0 reviews #53 2 reviews
Branded / Chain #63 0 reviews #44 4 reviews
Extended Stay #44 2 reviews

By Region

Segment Erbon Software Erbon Software NewBook NewBook
North America #39 2 reviews
Asia Pacific #40 0 reviews

How Much Do Erbon PMS and NewBook (PMS) Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Erbon Software Erbon Software NewBook NewBook
Starting Price From $1,000/mo

Which Features Does Erbon PMS Have That NewBook (PMS) Doesn't (and Vice Versa)?

According to HTR's product database, Erbon PMS and NewBook (PMS) share 14 features. Here are the key differences — features one has that the other lacks.

Feature Erbon Software Erbon Software NewBook NewBook
Automated Space Optimization
Automated reminders
Booking Engine
Channel Manager
Guest CRM
Guest profiles
Integrated CRS
Payment Requests
Revenue management module
Tablet/Kiosk Check-in
Task Management
Transactional Emails (booking, folios, etc)

Showing top differences. 22 more features differ between these products.

Erbon Software vs NewBook: The Bottom Line

Erbon Software
Erbon Software
5.0/5 from 1 reviews

Unique capabilities

Transactional Emails (booking, folios, etc) Task Management Automated reminders Tablet/Kiosk Check-in Payment Requests
5.0/5 ease of use 5.0/5 support 7 integrations
Visit Profile
NewBook
NewBook
4.8/5 from 16 reviews

Ranks higher for

Mid-Size (25-74 rooms) #42 vs #57
Small (10-24 rooms) #43 vs #71
Bed & Breakfast & Inns #49 vs #73
Boutique #47 vs #73

Unique capabilities

Channel Manager Revenue management module Integrated CRS Booking Engine Guest CRM
4.7/5 ease of use 5.0/5 support 16 integrations
Visit Profile

Where the ratings diverge most

Overall Rating NewBook 4.8 vs 0.0 (+4.8)
Ease of Use Erbon Software 5.0 vs 4.7 (+0.3)
Value for Money Erbon Software 5.0 vs 4.6 (+0.4)

Frequently Asked Questions About Erbon PMS vs NewBook (PMS)

Can Erbon PMS replace NewBook (PMS)?

It depends on your requirements. Erbon PMS and NewBook (PMS) share many core Property Management Systems features, but each has unique capabilities. Erbon PMS offers 7 verified integration partners, while NewBook (PMS) offers 16. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Erbon PMS leads in ease of use at 5.0/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Erbon PMS or NewBook (PMS) offer a free plan?

Erbon PMS: No. NewBook (PMS): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Erbon PMS and NewBook (PMS)?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Erbon Software has an HT Score of 0 and NewBook has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information