The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 128 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eRevMax shines in ease of use and customer support — especially for brand properties (4.7/5) , with exclusive features like PMS connectivity and Analytics dashboard.
ResMaster shines .
Side-by-side ratings based on 128 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 128 | 0 |
After analyzing 128 verified reviews, eRevMax users most value its support team, operational efficiency, rate parity, while ResMaster users highlight . Click any theme to see what reviewers say.
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Support Team
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Rate Parity
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Analytics and Reporting
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Analytics and Reporting
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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ResMaster |
|---|---|---|
| Small (10-24 rooms) ▾ | #17 21 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #8 59 reviews | — |
| Large (75-199 rooms) ▾ | #5 35 reviews | — |
| X-Large (200+ rooms) ▾ | #10 5 reviews | — |
By Property Type
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ResMaster |
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| Boutique ▾ | #8 52 reviews | — |
| Luxury ▾ | #7 55 reviews | — |
| Branded / Chain ▾ | #7 35 reviews | — |
| Extended Stay ▾ | #8 18 reviews | — |
By Region
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ResMaster |
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| North America ▾ | #9 17 reviews | — |
| Europe ▾ | #9 40 reviews | — |
| Asia Pacific ▾ | #10 14 reviews | — |
| Middle East ▾ | #3 42 reviews | — |
Choosing between RateTiger Channel Manager by eRevMax and ResMaster hinges on your hotel’s specific needs, operational priorities, and regional focus. RateTiger offers a comprehensive, well-established platform with a broad global reach and numerous integrations, whereas ResMaster appears more focused on revenue management and analytics, but lacks the extensive partner network and recent user feedback. Your decision should align with whether you prioritize channel distribution or revenue optimization.
Both products aim to streamline online distribution and maximize revenue, but their core strengths differ. RateTiger is best suited if you need robust channel connectivity and proven reliability, while ResMaster might appeal if your focus is on data-driven pricing and demand forecasting.
Are you looking for a trusted, widely used channel manager with proven global presence, or a platform more centered on revenue insights and demand analytics? The answer will guide your choice.
RateTiger by eRevMax has a clear advantage in the hotel software market with over 115 recent reviews and a 4.7 out of 5 overall rating, indicating high reliability and user satisfaction. In contrast, ResMaster currently has no recent reviews or ratings, making it difficult to assess its real-world performance and customer satisfaction.
RateTiger’s strengths include real-time updates, a broad network of over 400 OTAs and GDS, and extensive integrations, making it ideal for hotels that rely on multi-channel distribution. ResMaster, however, appears more suited for properties prioritizing revenue management and analytics, but with less proven market presence and fewer partner integrations.
Given the recent positive reviews and high ratings, RateTiger’s current standing makes it the more dependable choice for most hoteliers. Do you need a channel management solution with a proven track record or a revenue tool with potential but limited recent user feedback?
If your hotel needs a reliable, globally recognized channel manager with extensive OTA integrations, choose RateTiger. Its features like multi-lingual support, multi-currency capabilities, and 70 verified partners make it an excellent choice for hotels looking to expand their online reach efficiently.
On the other hand, if your hotel’s primary goal is to optimize pricing strategies and demand forecasting with advanced analytics, ResMaster might appeal—though its lack of recent reviews and integration data is a concern. ResMaster’s specialization in revenue management makes it better suited for properties with a strong focus on dynamic pricing.
For most hotels seeking a proven, tested distribution platform, RateTiger’s review volume and recent positive feedback outweigh ResMaster’s niche focus. Which core requirement aligns better with your hotel’s current priorities?
RateTiger’s user experience scores a solid 4.39 out of 5, and reviews highlight its user-friendly interface, quick setup, and ease of managing multiple channels. Its onboarding process is rated 4.46 out of 5, suggesting your team can get up to speed efficiently.
ResMaster, however, has no available recent review data, making it impossible to compare ease of use definitively. Given the lack of evidence, we cannot confidently assess its user-friendliness or adoption process.
Edge: RateTiger.
RateTiger boasts 10 unique features, including PMS connectivity, analytics dashboards, inventory management, multi-currency support, and 2-way real-time integrations. Its features directly target operational distribution challenges, providing a comprehensive control panel for hotel management.
ResMaster appears focused on demand forecasting and AI-driven revenue insights but lacks the extensive feature set or dedicated channel management tools present in RateTiger. Without additional feature details or a broader suite, ResMaster’s offerings seem limited.
Edge: RateTiger.
RateTiger’s support scores 4.61 out of 5, with reviews praising its responsiveness, efficiency, and attentive service. Customers mention prompt resolution of technical issues and helpful onboarding assistance, which are critical for smooth operations.
ResMaster offers no recent customer support reviews or ratings, leaving its support quality uncertain. Without recent feedback, we cannot confirm its responsiveness or customer satisfaction level.
Edge: RateTiger.
RateTiger integrates with over 70 verified partners, including major OTAs, GDS, and PMS systems, such as Booking.com, Expedia, Agoda, and Google. This extensive network ensures your hotel can reach a broad distribution spectrum without additional setup.
ResMaster currently has no verified partner integrations, limiting its immediate utility for hotels relying on multiple channels. The lack of integration data suggests it is less versatile in connecting with third-party platforms.
Edge: RateTiger.
RateTiger’s recent reviews and a rating of 4.7/5 indicate high satisfaction among hoteliers across segments, particularly in boutique, city center, and resort hotels. Its user comments underscore the platform’s reliability, ease of operation, and positive ROI.
ResMaster has no recent reviews or ratings, making it impossible to determine user satisfaction or property segment preferences. Until more feedback is available, RateTiger remains the preferred choice based on current data.
Edge: RateTiger.
Both products do not publicly disclose specific pricing models. RateTiger’s pricing typically involves a customized quote based on property size and features, whereas ResMaster’s pricing remains unspecified.
Cost considerations should be clarified directly with vendors, but given RateTiger’s long-standing presence and extensive features, it’s likely to be a higher investment aligned with its broader capabilities.
Not ideal if your hotel has a very limited distribution footprint or prefers niche, revenue-centric tools without broad channel support.
Not ideal if your hotel depends on extensive channel distribution or needs a mature, widely integrated channel manager with proven global partnerships.
RateTiger by eRevMax stands out as a highly rated, well-established channel management platform with a broad global network, proven reliability, and numerous integrations. Its extensive feature set, ease of use, and recent positive reviews make it a dependable choice for hotels seeking seamless online distribution.
ResMaster offers a strong focus on revenue management and analytics, leveraging AI to inform pricing strategies. However, the lack of recent reviews, limited integrations, and uncertain regional presence make it a less compelling option for most hotels today.
In summary, if your priority is a trusted, comprehensive distribution solution backed by a large user base and recent positive feedback, RateTiger is the clear choice. Choose ResMaster if your hotel’s core need is advanced revenue insights and AI-driven pricing, but be aware of its current limited market presence.
According to HTR's product database, RateTiger Channel Manager (by eRevMax) and ResMaster share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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ResMaster |
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| 2-way real time integrations | ||
| Analytics dashboard | ||
| Centralized user & role management | ||
| Inventory Management | ||
| Multi-Currency Support | ||
| PMS connectivity |
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"With RateTiger, we have managed to take our occupancy to 90%. Their 2-way integration between our PMS and multiple global and regional OTAs has ensured that we sell on the proper c..."
No published case study for this goal yet.
"We are working with RateTiger for the last 2 years. When I saw the features and functionalities of RateTiger Channel Manager, I was really impressed. RateTiger Channel Manager help..."
No published case study for this goal yet.
What hoteliers love
Although the product's support team receives overall positive feedback, some users suggest improvements for quicker issue resolution and consistent av... Although the product's support team receives overall positive feedback, some users suggest improvements for quicker issue resolution and consistent availability.
The integration between eRevMax's Booking Engine and Channel Manager has enhanced operational efficiency by streamlining booking processes.
Maintaining rate parity across all OTAs is noted as a significant benefit, ensuring that guests see consistent pricing regardless of booking platform,... Maintaining rate parity across all OTAs is noted as a significant benefit, ensuring that guests see consistent pricing regardless of booking platform, which boosts trust and potentially occupancy rates.
Where hoteliers push back
Reviews mention recurring technical issues like synchronization problems and availability update failures, though users acknowledge that support is pr... Reviews mention recurring technical issues like synchronization problems and availability update failures, though users acknowledge that support is prompt in handling such cases.
The comprehensive reporting and analytics tools are praised for providing valuable insights into booking trends, enabling hotels to make data-driven d... The comprehensive reporting and analytics tools are praised for providing valuable insights into booking trends, enabling hotels to make data-driven decisions to maximize revenue and optimize strategies.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. RateTiger Channel Manager (by eRevMax) and ResMaster share many core Channel Managers features, but each has unique capabilities. RateTiger Channel Manager (by eRevMax) offers 70 verified integration partners, while ResMaster offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RateTiger Channel Manager (by eRevMax) leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RateTiger Channel Manager (by eRevMax): No. ResMaster: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eRevMax has an HT Score of 67 and ResMaster has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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