The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 45 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ETRAVELMARKETING shines .
ROIBACK shines in ease of use and customer support , with exclusive features like Mobile optimized/responsive and Urgency messaging.
Side-by-side ratings based on 45 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 45 |
After analyzing 45 verified reviews, ETRAVELMARKETING users most value its , while ROIBACK users highlight support and customer service, direct bookings optimization, technical improvements. Click any theme to see what reviewers say.
| ETRAVELMARKETING |
|
|---|---|
| Pros | |
|
+
Support and customer service
▾
|
|
|
+
Direct bookings optimization
▾
|
|
|
+
Technical improvements
▾
|
|
|
+
Reporting and analytics
▾
|
|
| Cons | |
|
−
Multi-language and user-friendly interface
▾
|
|
|
−
Payment gateways
▾
|
|
How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | ETRAVELMARKETING |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #29 8 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #22 18 reviews |
| Large (75-199 rooms) ▾ | — | #14 9 reviews |
| X-Large (200+ rooms) ▾ | — | #10 6 reviews |
By Property Type
| Segment | ETRAVELMARKETING |
|
|---|---|---|
| Boutique ▾ | — | #24 15 reviews |
| Luxury ▾ | — | #23 15 reviews |
| Branded / Chain ▾ | — | #18 13 reviews |
| Extended Stay | — | #19 4 reviews |
By Region
| Segment | ETRAVELMARKETING |
|
|---|---|---|
| North America | — | #18 4 reviews |
| Europe ▾ | — | #20 12 reviews |
| Asia Pacific ▾ | — | #10 14 reviews |
| Middle East | — | #14 3 reviews |
When choosing a booking engine for your hotel, the goal is clear: increase direct bookings, streamline operations, and enhance the guest experience. Both ETRAVELMARKETING and Roiback aim to address these needs, but they diverge significantly in their approach and maturity. ETRAVELMARKETING, primarily a digital marketing platform, offers limited features for booking management, whereas Roiback focuses extensively on its booking engine capabilities. Given your focus on a robust, feature-rich booking solution, which product truly meets your needs?
ETRAVELMARKETING is a relatively unknown platform with zero reviews and no recent user feedback, making it difficult to assess its actual performance or reliability. Conversely, Roiback boasts 43 reviews with recent activity—5 in the last six months—and a score of 72.06 out of 100, with a 90% likelihood of recommendation. The difference in review volume and recency speaks volumes about trusted user experiences; Roiback’s more current feedback offers a clearer picture of its strengths and weaknesses.
Both products claim to solve the challenge of converting website visitors into direct bookings, but Roiback’s extensive review base highlights its effectiveness in this area. ETRAVELMARKETING’s lack of user data raises questions about its actual market presence and reliability. Do you want to rely on a platform with proven, recent user satisfaction? Or are you exploring a less tested solution?
If your hotel needs a comprehensive, proven booking engine that directly impacts your revenue and operational efficiency, Roiback is the clear choice. It’s used by over 2,000 hotels globally, with a strong focus on direct sales, multi-language support, and seamless integration with channel managers—features your hotel benefits from if aiming to maximize online revenue and streamline bookings.
On the other hand, if your team is primarily seeking a marketing platform with some booking functions but lacks a focus on booking engine depth, ETRAVELMARKETING might seem appealing. However, given its zero reviews and no recent user feedback, it’s unlikely to provide the reliable, feature-rich experience your hotel requires. For most hoteliers, Roiback’s track record makes it the more strategic choice.
Ease of use is vital for onboarding your team quickly and ensuring ongoing staff adoption. ETRAVELMARKETING scores a 0/5 rating for ease of use, with no available reviews to confirm its user experience, implying it may lack a user-friendly interface. In contrast, Roiback scores 4.49/5 with five recent reviews, where users praise its intuitive navigation, fast onboarding, and helpful support during setup.
Many reviewers mention that Roiback’s platform is straightforward, with clear interfaces like the rate grid and booking process. The high rating and recent positive feedback suggest your team can adopt Roiback quickly and efficiently. Edge: Roiback.
Roiback offers 36 distinct features, including mobile responsiveness, urgency messaging, multi-room bookings, rate comparison widgets, multi-currency support, loyalty integrations, and more—features critical to modern direct booking strategies. ETRAVELMARKETING, by comparison, offers no unique features, indicating it likely lacks the advanced tools necessary for a competitive booking engine.
The comprehensive feature set of Roiback allows your hotel to customize the booking process, implement promotional strategies, and analyze performance—all essential for growth. Its extensive capabilities give it a clear edge over the limited offerings of ETRAVELMARKETING.
Customer support ratings strongly favor Roiback, which scores 4.72/5 based on recent reviews, with hotel users praising its responsiveness, knowledgeable account managers, and personalized support. Reviewers highlight that Roiback’s support team actively helps optimize their booking strategies, making it a reliable partner.
In contrast, ETRAVELMARKETING has a zero score and no reviews, leaving its support quality entirely unknown. Without recent feedback, it’s impossible to assess whether your team will receive timely and effective assistance. Edge: Roiback.
Roiback’s integration ecosystem includes 27 verified partners, with native connections to major channel managers, PMS, and hotel tech suppliers. It supports seamless updates and synchronization with popular systems like RoomRaccoon, Triptease, and more, which streamline your operations.
ETRAVELMARKETING offers no verified integrations, raising concerns about its ability to connect with your existing tech stack. For hotel operations that rely on a connected ecosystem, Roiback’s extensive and proven integrations give it a distinct advantage.
With zero reviews, ETRAVELMARKETING receives no ratings or recent feedback, making it impossible to gauge hotel satisfaction. Roiback, on the other hand, has a 72.06 HTR Score, a 4.49/5 ease of use rating, and a 4.72/5 support score, reflecting strong user approval.
In particular, hotels in various segments, including urban, resort, and boutique hotels, rate Roiback highly for its flexibility, support, and feature set. The recent reviews reinforce its reputation among hoteliers. Edge: Roiback.
ETRAVELMARKETING’s pricing details are unavailable, which raises questions about its value and transparency. Roiback costs $500 per month as a base fee, with no indication of additional implementation or setup charges.
Given the known cost, your team can assess ROI more accurately, especially considering Roiback’s extensive feature set. The lack of transparent pricing for ETRAVELMARKETING makes Roiback the easier choice to evaluate financially.
Hotels that might consider ETRAVELMARKETING are likely those with minimal online booking needs or those seeking a simple marketing platform that may include some booking features. Small boutique hotels or properties exploring digital marketing to improve visibility could test it.
Not ideal if you need a reliable, full-featured booking engine, or your property relies heavily on direct online sales. Hotels requiring advanced booking functionalities or seamless integrations should look elsewhere.
Roiback is suited for hotels that want to boost direct bookings, reduce reliance on OTAs, and improve the guest booking experience. Its ideal users include:
Not ideal if your hotel has very limited online presence or prefers a basic booking solution without extensive customization or integrations.
The core difference is that Roiback offers a dedicated, feature-rich booking engine with proven results, while ETRAVELMARKETING appears to be an untested platform with no recent reviews or features. If your hotel’s priority is expanding direct sales, reducing costs, and leveraging a mature technology, Roiback’s extensive capabilities and recent hotel feedback make it the clear choice.
Choose Roiback if you need a reliable, well-supported, and integrated booking engine proven to grow direct bookings and streamline operations. If your hotel only requires basic marketing tools and can accept the risks of an unreviewed platform, then ETRAVELMARKETING might warrant further investigation—but it’s not recommended based on current data.
This comparison underscores that Roiback’s more recent reviews, higher ratings, and extensive features make it the better choice for most hotels seeking a booking engine that truly delivers.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| ETRAVELMARKETING |
|
|
|---|---|---|
| Starting Price | — | From $500/mo |
According to HTR's product database, ETRAVELMARKETING and Roiback | Booking Engine share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | ETRAVELMARKETING |
|
|---|---|---|
| Booking abandonment recapture | ||
| Mobile optimized/responsive | ||
| Multi-room bookings | ||
| Room substitutions | ||
| Special offers & discounts | ||
| Urgency messaging |
Showing top differences. 24 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Partnering with Roiback has been a game-changer, as their innovative solutions and close support by our Direct Channel Specialist have empowered Jasmine City Group to reach new h..."
What hoteliers love
Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness,... Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness, expertise, and personalized consulting which have been instrumental in achieving business goals.
Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promo... Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promotional packages. Hotel operators report significant growth in online sales and improved direct channel visibility.
Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unif... Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unifying platforms to streamline processes. These technical enhancements are deemed necessary for a seamless user experience.
Where hoteliers push back
The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, som... The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, some users request improvements in default language settings and interface design for better user experience.
While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local a... While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local and international gateways to avoid connectivity issues.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ETRAVELMARKETING and Roiback | Booking Engine share many core Booking Engine features, but each has unique capabilities. ETRAVELMARKETING offers 0 verified integration partners, while Roiback | Booking Engine offers 27. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Roiback | Booking Engine leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ETRAVELMARKETING: No. Roiback | Booking Engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ETRAVELMARKETING has an HT Score of 0 and ROIBACK has 72. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor