eviivo Suite™ CM vs. freetobook Channel Manager:
Which Is Right for You?

The Decision

Choosing the right channel manager is critical for your hotel's revenue and operational efficiency. Both eviivo Suite™ CM and freetobook Channel Manager aim to connect your property to multiple OTAs, but they differ significantly in scale, features, and user feedback. How do their strengths and weaknesses stack up for your specific needs?

eviivo’s platform boasts a larger review base and more recent feedback, indicating stronger market presence and ongoing customer satisfaction. Does this make it the safer choice?

Is eviivo Suite™ CM or freetobook Channel Manager Better for Hotels?

Both products aim to simplify distributing your hotel’s inventory across multiple OTAs, avoiding overbookings and manual updates. eviivo's solution is designed for multi-property management with robust features like multi-lingual support and multi-currency capabilities, making it ideal for businesses with diverse portfolios. Conversely, freetobook’s platform is tailored for small properties, emphasizing ease of use and reliable OTA connections.

While eviivo has a broader global reach and more extensive integrations, freetobook’s platform focuses on simplicity, affordability, and direct booking promotion. Given the recent reviews, eviivo’s broader feature set and larger user base suggest it’s better suited for hotels seeking expansion and more advanced controls. Isn't it time to consider which platform aligns better with your growth plans?

eviivo Suite™ CM vs freetobook Channel Manager: Which Should Your Hotel Choose?

If your hotel manages multiple properties, serves international guests, or needs advanced features like multi-lingual support and yield management, eviivo is the clear choice. Its higher review count (231 reviews, 25 in the last 6 months) and 85.37 HTR score demonstrate consistent customer satisfaction, especially among vacation rentals and B&Bs.

However, if your property is small, budget-conscious, and prioritizes straightforward channel management with high user ratings (4.88/5 for ease of use, 4.92/5 for support), freetobook is the better fit. Its lower cost ($100 base vs. $700 for eviivo) and recent positive reviews make it appealing for smaller operators.

For large, multi-property hotels, eviivo offers deeper integrations and features. Smaller properties or those focused on direct bookings may prefer freetobook’s simplicity and affordability. Which profile best describes your hotel’s operational priorities?

Is eviivo Suite™ CM or freetobook Channel Manager Easier to Use?

Ease of use is crucial for staff adoption and daily operations. eviivo scores 4.65/5 in ease of use, with many reviews praising its user-friendly interface and efficient navigation. Support and onboarding are also highly rated, with positive feedback about agent assistance and setup.

Freetobook surpasses slightly, with a 4.88/5 rating for ease of use and 4.92/5 for customer support, with reviews emphasizing its straightforward, intuitive design and reliable OTA connections. Hotel staff find freetobook’s interface easier to navigate, especially for smaller teams.

Edge: freetobook.

Which Has Better Features: eviivo Suite™ CM or freetobook Channel Manager?

eviivo offers 12 shared features plus 3 exclusive ones: yield rules, multi-lingual, and multi-currency support, enabling complex pricing and international management. Its unique features are tailored for larger or more diverse operations.

Freetobook provides core channel management essentials, focusing on reliable OTA connections and direct booking promotion. It lacks some advanced features found in eviivo but covers all necessary functions for small properties.

Given the feature counts and unique offerings, eviivo’s broader capabilities make it the more versatile platform. But if your needs are basic, freetobook’s simplicity may suffice.

Edge: eviivo.

Which Has Better Customer Support: eviivo or freetobook?

Customer support ratings favor freetobook (4.92/5) over eviivo (4.78/5), with reviewers highlighting quick, helpful responses and personalized assistance. eviivo’s support is well-rated but has some comments about standard responses and room for improvement in personalized service.

Both companies emphasize onboarding, but freetobook’s recent reviews underscore its exceptional support quality, especially for small hotels learning the system. If support reliability is your priority, freetobook holds an edge.

Edge: freetobook.

Which Has More Integrations: eviivo or freetobook?

eviivo boasts 32 verified partners, including major OTAs like Tripadvisor, Experience Hotel, and PriceLabs. It also offers integrations with tools for revenue management, guest experience, and payment processing, creating a robust ecosystem.

Freetobook has 5 verified partners, including channel giants like Pitchup.com and Sweeply. Its integrations are more limited but focused on core OTA connections and basic management tools.

eviivo’s extensive partner network provides greater flexibility and options for expanding your distribution channels. For hotels needing numerous integrations, eviivo is the clear leader.

Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or freetobook?

eviivo’s overall rating is 0/5, but this is likely a rating anomaly; its HTR Score is 85.37, and recent reviews (25 in the last 6 months) are positive. Hotel reviews mention its comprehensive features and ease of management, especially for vacation rentals and B&Bs.

freetobook has a perfect 0/5 overall rating but a 4.88/5 ease of use and 4.92/5 support rating, with recent reviews praising its reliability and customer-first approach. Its users primarily come from small hotels and hostels.

Considering the quantity and recency of reviews, eviivo is the stronger-rated product overall. It reflects broader user satisfaction and ongoing support.

Edge: eviivo.

How Much Do eviivo and freetobook Cost?

eviivo’s pricing starts at $700, with no freemium options, and is likely aimed at larger operations requiring advanced features. Its higher cost reflects its extensive feature set and global reach.

freetobook charges a $100 base fee, with no monthly or implementation fees, making it more accessible for small properties with limited budgets. Its affordability is a key advantage for budget-conscious hotels.

Your choice depends on your budget and feature requirements. Larger, multi-property operators will find value in eviivo’s comprehensive offering; smaller hotels may prefer freetobook’s low-cost model.

What Type of Hotel Should Use eviivo Suite™ CM?

Hotels that should consider eviivo include:

• Multi-property portfolios seeking centralized control.
• International guests requiring multi-lingual and multi-currency support.
• Hotels aiming to expand globally with extensive integrations.
• Businesses needing advanced yield management and dynamic pricing.
• Operators managing complex distribution strategies.

Not ideal if:

• Your property is very small or budget-constrained.
• You prefer a simple, straightforward booking system.
• Your operations are primarily local with minimal OTA reliance.

What Type of Hotel Should Use freetobook Channel Manager?

Hotels best suited for freetobook include:

• Small properties or boutique hotels with limited budgets.
• Hosts prioritizing direct bookings and simplified channel management.
• Properties with straightforward needs without advanced features.
• Hotels looking for reliable OTA connections and good support.

Not ideal if:

• You manage multiple properties or large portfolios.
• You need multi-lingual, multi-currency, or yield management tools.
• Your focus is on international expansion or complex distribution.

eviivo Suite™ CM vs freetobook Channel Manager: The Bottom Line for Hotels

eviivo excels with a larger feature set, extensive integrations, and proven customer satisfaction, making it suitable for mid-to-large properties or those seeking growth. Its recent reviews and higher user engagement suggest it’s a dependable choice for expanding and managing complex portfolios.

Freetobook provides a cost-effective, user-friendly solution for small hotels and B&Bs focused on reliability and direct booking promotion. Its highly rated support and ease of use make it ideal for properties with simple needs and tight budgets.

If your hotel is looking to scale, diversify, and access advanced features, eviivo is the definitive choice. Conversely, if you need straightforward channel management with excellent support at a lower price, freetobook will serve you well.

In conclusion, for most hotels with ambitions of growth, international reach, and complex distribution needs, eviivo’s depth and recent positive feedback make it the recommended choice. Small properties seeking affordability, simplicity, and stellar support should consider freetobook as their go-to platform.