Ratings Snapshot
96%
Recommend
#7
Popularity index
HT SCORE
78 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #7 out of 94 in Channel Managers
Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.7/5
Verified Customer Support
eviivo’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
eviivo Suite™ CM Overview
eviivo Suite™ CM Overview
Connect eviivo suite channel manager software to all major online travel agencies (OTAs) with just one click – no paperwork, no overbookings. Channel Manager puts your hotel, B&B or vacation rental in front of a global audience whilst giving you complete control of placement, pricing and policies. Best of all, you only pay when you take a booking!
About eviivo View website
Founded in 2004 | Headquarters in United Kingdom | 132 employeeseviivo’s mission is to empower owners, manager, hoteliers and hosts in the independent accommodation sector and help them provide unforgettable experiences to...
Product Modules
Channel Manager
Channel Managers
INCLUDED
Connect eviivo Suite to all major online travel agencies (OTAs) with just one click – no paperwork, no overbookings.
Property Manager
Property Management Systems
INCLUDED
Award-winning property management system for independent accommodations, from boutique hotels and vacation rentals to cottages, inns and castles.
Property Manager is included in the basic paid package.
Website Manager
Website Design
INCLUDED
SEO & mobile-friendly website offered with eviivo Suite -- or simply add a booking button on your current website.
Promo Manager
Direct Booking Tools
ADD-ON
Run fantastic promos, attract more guests and increase bookings!
Guest Manager
Hotel CRM & Email Marketing
ADD-ON
Guest Manager is designed to help you build invaluable guest profiles, in full GDPR compliance, in order to anticipate their needs and collect great reviews.
And with branded unified messaging, Guest Manager delivers a world-class contactless check-in/check-out experience.
Performance Manager
Business Intelligence
ADD-ON
Understand where demand comes from, and monitor your business performance at a glance.
Payment Manager
Payments Processing Software
ADD-ON
Secure online card processing in full Level 1 PCI compliance.
Accept instant online payment in any currency, from all major card types – including PayPal – with fraud protection on all transactions.
Owner Manager
ADD-ON
Owner Manager keeps you a step ahead by automatically calculating and keeping track of owner charges and deductions, whether you run a property portfolio or a single property.
Mobile App
INCLUDED
eviivo Mobile, our revolutionary mobile app, mirrors eviivo Suite and allows you to run and manage your business anywhere, anytime.
Other Products by eviivo
1/3
Integrates with
- Guest Room Automation
- Upselling Software
- Hotel Guest Apps
Need a custom integration?
What customers love about eviivo Suite™ CM
96% recommend
Property Manager
The website looks very professional helping you to effectively market your property and get commission free bookings from Google. The calendar is easy to use and reliable, with lots of accessible functions and access for...
Président
#Efficient customer service #easy-to-use software #time saving #complete #economical #efficient #software #reservation #announcement #planning
Mr
The property management system makes my day-to-day work less stressful. It's easy to get an overview of the bookings. I have access to the calendar from my phone app as well.
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
With the eviivo hotel software, accommodation managers can very easily keep track of their bookings and manage all the different booking channels. The booking situation can sometimes change so quickly, which is why I think the eviivo mobile app is especially helpful. It helps accommodation managers ...
by Ariane Benninger (Gastfreund GmbH) on August 30, 2022
Question:
What differentiates this product or service from the competition?
Answer:
With its many different customization options, eviivo software is suitable for all accommodations. From the smallest holiday home to campgrounds and bigger hotels: Every host can pick exactly what they want and need from the different solutions.
by Ariane Benninger (Gastfreund GmbH) on August 30, 2022
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
We have come to know eviivo as a very trustworthy and reliable partner. The software solutions are well thought out and working with the eviivo team has always been a pleasure. My advice for hoteliers and hosts: Just give it a try!
by Ariane Benninger (Gastfreund GmbH) on August 30, 2022
Recommended by
Ariane Benninger
Communications Manager @ Gastfreund GmbH
Features
Want to go behind the scenes and see how eviivo Suite™ CM works?
Clients & references
References & testimonials
We don't have to worry about double bookings with Eviivo either, which can be an issue if your bookings are coming in via several online travel agencies 'OTA's'. It was one of my worst fears! Trying t...
Featured partners
eviivo doesn’t have any featured partners
Case studies
eviivo doesn’t have any case studies available
Awards & Certifications
Active Markets
MARKETS SERVED
- North America
- South America
- Europe
- Central America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- United Kingdom
- France
- Germany
- Spain
- United States of America
- Italy
- Morocco
- Canada
February 04, 2023
eviivo Suite™ CM Review: The Customer support was absolutely perfect
Director from Other in Birmingham (United Kingdom)
Recommend
10/10
What do you like most?
The way Tristain dealt with my problem and the solution he provided. He dealt with my problem with a great professionalism
What do you dislike or think could be improved?
Need some improvements to the CS team. Most of the people on CS are very helpful though and they provide excellent support
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
January 31, 2023
eviivo Suite™ CM Review: Robust Software with Great Success
Proprietor from Boutiques in (United Kingdom)
Recommend
10/10
What do you like most?
PMS and Channel Management Systems are well established, comprehensive and user-friendly. Complimented with excellent Customer Service - phone, chat, webinars.
What do you dislike or think could be improved?
Perhaps form designs (invoices and statements) and printing options for these could be more robust. Populating the property Contents pages now look rather dated.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4
January 20, 2023
eviivo Suite™ CM Review: Wadie, was amazing
General / Finance Manager from Bed & Breakfast & Inns in Holmbridge (United Kingdom)
Recommend
10/10
What do you like most?
Communication and professional at all times knowledgable and attentive wadie put my at ease with all my qu3stions and worries.
What do you dislike or think could be improved?
Nothing , the whole experience was easy to follow and the support during the call was very good, calm and nothing could have been easier.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
January 13, 2023
eviivo Suite™ CM Review: Good service at a good price
Gerente from Other in Alcázar de San Juan (Spain)
Recommend
10/10
What do you like most?
The use of the application is easy and the customer service is always satisfactory, the treatment of Maria and the other members of customer service are always willing to help
What do you dislike or think could be improved?
In general everything is fine, the only thing is to improve the mobile application when you want to try to modify or change a reservation it becomes quite complicated
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4
January 12, 2023
eviivo Suite™ CM Review: Issues resolved for the Kings Arms Hotel
General Manager from Boutiques in Monkton Farleigh (United Kingdom)
Recommend
10/10
What do you like most?
Thank Sam for an outstanding customer service, you are a valuable asset to your company. Thanks again for all of your help. Marcos
What do you dislike or think could be improved?
Just ask everyone to produce the same service quality as Sam in experience and customer care and skills!Thank you Kind regards Marcos
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
January 11, 2023
eviivo Suite™ CM Review: Affordable cash system
owner from Extended Stay & Serviced Apartments in Trujillo (Spain)
Recommend
9/10
What do you like most?
The management of the reservations goes without problems and the communication with the clients totally automated. So we have peace of mind (there is no risk of overbooking)
What do you dislike or think could be improved?
The prices and stays (minimum) interface. The visual aspect of the interface (in the app and on the web) is a bit outdated.
Customer Support
3
Ease of Use
4
Value for money
5
Implementation
5
Pricing
Implementation fee
Less than $1000
Monthly subscription (/room/month)
More than $10/room/month
Recent News & Content
Recent articles
eviivo doesn’t have any recent coverage yet
Resources & reports
eviivo doesn’t have any free e-books or reports available
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Owner
Business from them and their partners and easier reviews and I wish I did not have tom write another two words to submit this review.