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eviivo Suite™ CM
4.9 (199 REVIEWS)
Ranked 6 (out of 111) in Channel Managers
Deepest one-click connectivity with highest performing OTA sites.
96% recommended by 357 hotels
Hotel zum Landsberger Hof, Brambles of Inveraray & 355 others
Bell - AI powered product analyst
I analyzed all of eviivo’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Eviivo for its streamlined channel management, helping manage bookings, payments, and guest interactions efficiently. Its seamless integration with OTAs boosts visibility and saves time, effectively preventing overbookings. Users appreciate the intuitive reservation management and the platform's adaptability to unique business needs. While pricing management and reporting are highlighted as beneficial, users note limitations in customization and the need for improved integration with third-party tools.
Hotel zum Landsberger Hof, Brambles of Inveraray & 355 others
Read their reviewsSupport
Foundational
Hoteliers often highlight the excellent customer support provided by eviivo, emphasizing the availability of telephone support that offers clear and detailed explanations. Users frequently mention the effectiveness and helpfulness of support staff, with Aziza often being specifically acknowledged for her assistance with Eviivo functionalities. Hoteliers appreciate the support team's ability to resolve problems efficiently, contributing to a positive user experience. The support services are noted for aiding in setup and activation, which facilitates the organization of schedules and accommodations. Overall, the support receives consistent praise for its responsiveness and expertise.
Inhaber
2 months ago
Verified
... I am enthusiastic about the support and the help with setting up the software and connecting to the portals. The software leaves nothing to be desired and is very easy to use. ...
See full reviewManager
2 months ago
Verified
... A good all round system that keeps track of guests (which all the other OTA can access) and guest payments. Easy to cancel and amend bookings and know how much is due . Assistance when required. As ...
See full reviewManager
2 months ago
Verified
... A good all round system that keeps track of guests (which all the other OTA can access) and guest payments. Easy to cancel and amend bookings and know how much is due . Assistance when required. As ...
See full reviewGérante de la Sociélé CHALET SLM
10 months ago
Verified
... I am very satisfied with: The flexibility of reservations. Create promotions. Synchronization between agencies. Communication with customers. ...
See full reviewGérante de la Sociélé CHALET SLM
10 months ago
Verified
... Accounting management system, it might be good to put the establishments' accounting experts in contact with the accounting support team. ...
See full reviewGérante de la Sociélé CHALET SLM
10 months ago
Verified
... Accounting management system, it might be good to put the establishments' accounting experts in contact with the accounting support team. ...
See full reviewPropriétaire
9 months ago
Verified
... Very warm welcome and very good listener to my questions and my problems. And answers always relevant and effective. ...
See full reviewPropriétaire
9 months ago
Verified
... Very warm welcome and very good listener to my questions and my problems. And answers always relevant and effective. ...
See full reviewPropriétaire
9 months ago
Verified
... Very warm welcome and very good listener to my questions and my problems. And answers always relevant and effective. ...
See full reviewPropriétaire
9 months ago
Verified
... Sometimes long telephone waits to have access to an advisor, sometimes difficulty understanding very technical questions such as prices, ...
See full reviewPropriétaire
9 months ago
Verified
... Very warm welcome and very good listener to my questions and my problems. And answers always relevant and effective. ...
See full reviewPropriétaire
9 months ago
Verified
... Sometimes long telephone waits to have access to an advisor, sometimes difficulty understanding very technical questions such as prices, ...
See full reviewpropriétaire
9 months ago
Verified
... Advice from the technical service. Mohamed is always available to help me. Evivo is very powerful and easy to use software. It saves us time. ...
See full reviewpropriétaire
9 months ago
Verified
... Advice from the technical service. Mohamed is always available to help me. Evivo is very powerful and easy to use software. It saves us time. ...
See full reviewGestore
9 months ago
Verified
... Over the years Eviivo has improved a lot, implementing various aspects. Among other things, support has changed, if you need help they are there, through both chat and telephone, in an absolutely ...
See full reviewGestore
9 months ago
Verified
... Over the years Eviivo has improved a lot, implementing various aspects. Among other things, support has changed, if you need help they are there, through both chat and telephone, in an absolutely ...
See full reviewGestore
9 months ago
Verified
... Over the years Eviivo has improved a lot, implementing various aspects. Among other things, support has changed, if you need help they are there, through both chat and telephone, in an absolutely ...
See full reviewResponsable de site.
9 months ago
Verified
... The waiting time is too long, more assistants are needed. Your price is relatively high, your customers sometimes need help quickly. ...
See full reviewChef
8 months ago
Verified
... I am a little older and not very familiar with computers and stuff. But the lady who helped me set up the program had the patience of an angel and a lot of expertise. Without her help I would have ...
See full reviewChef
8 months ago
Verified
... I am a little older and not very familiar with computers and stuff. But the lady who helped me set up the program had the patience of an angel and a lot of expertise. Without her help I would have ...
See full reviewChef
8 months ago
Verified
... I am a little older and not very familiar with computers and stuff. But the lady who helped me set up the program had the patience of an angel and a lot of expertise. Without her help I would have ...
See full reviewManager
8 months ago
Verified
... Thanks to Joseph for the speed and the implementation of the “luxury goods” insert on the website ...
See full reviewManager
8 months ago
Verified
... Joseph has nothing to improve in his communication, it's perfect! On the other hand, it would be necessary to IMPROVE the ACCOUNTING SYSTEM of the software (Like the one offered by your competitor ...
See full reviewManager
8 months ago
Verified
... Contact with Joseph is efficient, quick and simple. His availability is a real asset and I recommend him to my contacts ...
See full reviewManager
8 months ago
Verified
... Contact with Joseph is efficient, quick and simple. His availability is a real asset and I recommend him to my contacts ...
See full reviewManager
8 months ago
Verified
... Contact with Joseph is efficient, quick and simple. His availability is a real asset and I recommend him to my contacts ...
See full reviewManager
8 months ago
Verified
... Joseph has nothing to improve in his communication, it's perfect! On the other hand, it would be necessary to IMPROVE the ACCOUNTING SYSTEM of the software (Like the one offered by your competitor ...
See full reviewPropriétaire
7 months ago
Verified
... Patience, skills especially Mohamed. EVIIVO management, payments, reservations, promotions, total management of extranets and agencies. Peace of mind with EVIIVO. Thanks to Mohamed ...
See full reviewPropriétaire
7 months ago
Verified
... Patience, skills especially Mohamed. EVIIVO management, payments, reservations, promotions, total management of extranets and agencies. Peace of mind with EVIIVO. Thanks to Mohamed ...
See full reviewPropriétaire exploitant
7 months ago
Verified
... * Reliable updating and synchronization between all calendars * Price management * Programming of customer emails * Online master class. ...
See full reviewPropriétaire exploitant
7 months ago
Verified
... Possibility of selling gift cards Offer cancellation insurance Centralize traveler reviews from different platforms on My Web. ...
See full reviewPropriétaire exploitant
7 months ago
Verified
... * Reliable updating and synchronization between all calendars * Price management * Programming of customer emails * Online master class. ...
See full reviewPropriétaire exploitant
7 months ago
Verified
... * Reliable updating and synchronization between all calendars * Price management * Programming of customer emails * Online master class. ...
See full reviewPropriétaire
6 months ago
Verified
... Telephone assistance with MohamedSoftware well synchronized with agencies. Thanks to the whole team. Good luck. Have a nice day, best regards JQuilichini ...
See full reviewPropriétaire
6 months ago
Verified
... Telephone assistance with MohamedSoftware well synchronized with agencies. Thanks to the whole team. Good luck. Have a nice day, best regards JQuilichini ...
See full reviewManager
6 months ago
Verified
... this channel manager is very user-friendly, works very well and offers good value for money. I am very satisfied with de Sorin, who is responsible for activation. He is very clear in his explanations, professional ...
See full reviewManager
6 months ago
Verified
... efficient channel manager and top-notch technical team ...
See full reviewManager
6 months ago
Verified
... this channel manager is very user-friendly, works very well and offers good value for money. I am very satisfied with de Sorin, who is responsible for activation. He is very clear in his ...
See full reviewManager
6 months ago
Verified
... this channel manager is very user-friendly, works very well and offers good value for money. I am very satisfied with de Sorin, who is responsible for activation. He is very clear in his explanations, professional, quick in configuring prices, descriptions, etc. and in putting the flats online. I recommend ...
See full reviewGERANT DE LA CONCIERGE "MONSIEUR LE CONCIERGE"
6 months ago
Verified
... Sorin's availability, his responsiveness and his professionalism. If you are lucky enough to come across it, managing your software will only be simpler. ...
See full reviewGERANT DE LA CONCIERGE "MONSIEUR LE CONCIERGE"
6 months ago
Verified
... Sorin's availability, his responsiveness and his professionalism. If you are lucky enough to come across it, managing your software will only be simpler. ...
See full reviewGERANT DE LA CONCIERGE "MONSIEUR LE CONCIERGE"
6 months ago
Verified
... Sorin's availability, his responsiveness and his professionalism. If you are lucky enough to come across it, managing your software will only be simpler. ...
See full reviewGERANT DE LA CONCIERGE "MONSIEUR LE CONCIERGE"
6 months ago
Verified
... Sorin's availability, his responsiveness and his professionalism. If you are lucky enough to come across it, managing your software will only be simpler. ...
See full reviewGERANT DE LA CONCIERGE "MONSIEUR LE CONCIERGE"
6 months ago
Verified
... Sorin's availability, his responsiveness and his professionalism. If you are lucky enough to come across it, managing your software will only be simpler. ...
See full reviewGERANT DE LA CONCIERGE "MONSIEUR LE CONCIERGE"
6 months ago
Verified
... Sorin's availability, his responsiveness and his professionalism. If you are lucky enough to come across it, managing your software will only be simpler. ...
See full reviewGERANT DE LA CONCIERGE "MONSIEUR LE CONCIERGE"
6 months ago
Verified
... Sorin's availability, his responsiveness and his professionalism. If you are lucky enough to come across it, managing your software will only be simpler. ...
See full reviewGERANT
6 months ago
Verified
... Working with the eviivo suite means working with a reliable and efficient tool and also ensuring the guarantee of being supported on a daily basis by competent staff and a responsive technical team. ...
See full reviewManager
6 months ago
Verified
... Best guide ever, formation is quite easy following the recommandation, the languqge used is in native language, so no lack of information due to translation ...
See full reviewManager
6 months ago
Verified
... Competence, kindness and knowledge of the channel manager and the specificity of our job. Everything seems easy to use, parameters, photos, descriptions, and planning is clear and well-informed, ...
See full reviewManager
6 months ago
Verified
... Competence, kindness and knowledge of the channel manager and the specificity of our job. Everything seems easy to use, parameters, photos, descriptions, and planning is clear and well-informed, ...
See full reviewGérant / propriétaire
6 months ago
Verified
... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...
See full reviewGérant
6 months ago
Verified
... Management of billing per villa, different connections to OTAs. We thank Katia for her professional, quality and continuous support. Managers are just as available and provide real customer follow-up ...
See full reviewGérant
6 months ago
Verified
... Complete, professional system with perfect support ...
See full reviewCEO
5 months ago
Verified
... Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies. ...
See full reviewCEO
5 months ago
Verified
... Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies. ...
See full reviewCEO
5 months ago
Verified
... Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies. ...
See full reviewCEO
5 months ago
Verified
... Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies. ...
See full reviewPROPRIETAIRE CHAMBRE D HOTE
5 months ago
Verified
... I really appreciated the telephone communication with Xavier. I thank him for that. Too bad it’s so complicated to have you! ...
See full reviewPROPRIETAIRE CHAMBRE D HOTE
5 months ago
Verified
... I really appreciated the telephone communication with Xavier. I thank him for that. Too bad it’s so complicated to have you! ...
See full reviewPROPRIETAIRE CHAMBRE D HOTE
5 months ago
Verified
... I would really like telephone contact to be easier. You offer by chat but it is not the same contact and less personalized. ...
See full reviewPROPRIETAIRE CHAMBRE D HOTE
5 months ago
Verified
... I would really like telephone contact to be easier. You offer by chat but it is not the same contact and less personalized. ...
See full reviewPROPRIETAIRE CHAMBRE D HOTE
5 months ago
Verified
... I really appreciated the telephone communication with Xavier. I thank him for that. Too bad it’s so complicated to have you! ...
See full reviewPROPRIETAIRE CHAMBRE D HOTE
5 months ago
Verified
... I would really like telephone contact to be easier. You offer by chat but it is not the same contact and less personalized. ...
See full reviewTech manager
5 months ago
Verified
... Really helpful customer support. Software is very easy to use but sometimes you need help and they are very responsive. I like that the platform is always evolving with very good features being introduced regularly (like custom reporting). The online help is very deep ...
See full reviewMANAGER
5 months ago
Verified
... The interface is simple to use, the telephone speakers are efficient in answering all the questions we may have as users. ...
See full reviewPropriétaire
4 months ago
Verified
... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...
See full reviewPropriétaire
4 months ago
Verified
... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical service. Surout Mohamed ...
See full reviewPropriétaire
4 months ago
Verified
... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...
See full reviewPropriétaire
4 months ago
Verified
... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...
See full reviewResponsable Lodges Arverne
4 months ago
Verified
... Very complete software, success if permanent support ...
See full reviewResponsable Lodges Arverne
4 months ago
Verified
... Accessibility on weekends when incident after 6 p.m. on Friday evening Particularly after activation, take a progress report ABRACADAROOM Partner ...
See full reviewResponsable Lodges Arverne
4 months ago
Verified
... Redo a detailed update punctually when initiatives example new pricing plan even if tutorial + Very good contacts with MOHAMED and GUETIF and XAVIER activation. ...
See full reviewResponsable Lodges Arverne
4 months ago
Verified
... Accessibility on weekends when incident after 6 p.m. on Friday evening Particularly after activation, take a progress report ABRACADAROOM Partner ...
See full reviewResponsable Lodges Arverne
4 months ago
Verified
... Accessibility on weekends when incident after 6 p.m. on Friday evening Particularly after activation, take a progress report ABRACADAROOM Partner ...
See full reviewReceptionist
4 months ago
Verified
... EVIIVO HELPS ME TO MANAGE THE RESERVATIONS ...
See full reviewReceptionist
4 months ago
Verified
... I Like the APP of EVIIVO because is very fast and easy to use with the mobile thanks to the help of Emanuel, Clea and Miguel, Who are very kind person, available to replay at my several requestes. ...
See full reviewReceptionist
4 months ago
Verified
... EVIIVO HELPS ME TO MANAGE THE RESERVATIONS ...
See full reviewReceptionist
4 months ago
Verified
... I Like the APP of EVIIVO because is very fast and easy to use with the mobile thanks to the help of Emanuel, Clea and Miguel, Who are very kind person, available to replay at my several requestes. ...
See full reviewPDG
4 months ago
Verified
... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...
See full reviewPDG
4 months ago
Verified
... The website creation method, the team management module and the choice of partners which are currently limited. ...
See full reviewDirector (Property Management Company)
3 months ago
Verified
... The ease, versatility and overall capability of Eviivo. There really isn’t much is cannot do; it’s been very very well designed, and the app in particular allowing designated access to owners and ...
See full reviewDirector (Property Management Company)
3 months ago
Verified
... The ease, versatility and overall capability of Eviivo. There really isn’t much is cannot do; it’s been very very well designed, and the app in particular allowing designated access to owners and ...
See full reviewPropriétaire
3 months ago
Verified
... Eviivo continually adapts to market developments, the needs of professionals, the demands of employees, accountants, etc. Eviivo provides excellent visibility across different sites. Very easily ...
See full reviewPropriétaire
3 months ago
Verified
... Eviivo continually adapts to market developments, the needs of professionals, the demands of employees, accountants, etc. Eviivo provides excellent visibility across different sites. Very easily reachable by chat and telephone, support ...
See full reviewAirBnB | Moorea
3 months ago
Verified
... Xavier my activation agent is super pro active. I highly recommend him. Always listening and finding answers to my questions. ...
See full reviewPropietario
3 months ago
Verified
... I like the customer care from Mr. Miguel and especially the visibility they offer on different channels, always ready to solve problems. ...
See full reviewOwner
2 months ago
Verified
... Quality of service from Sorin to organize activity with Expedia Sorin is a very responsive person to my requests. I have no complaints about its effectiveness when i request. ...
See full reviewOwner
2 months ago
Verified
... Quality of service from Sorin to organize activity with Expedia Sorin is a very responsive person to my requests. I have no complaints about its effectiveness when i request. ...
See full reviewOwner
2 months ago
Verified
... Quality of service from Sorin to organize activity with Expedia Sorin is a very responsive person to my requests. I have no complaints about its effectiveness when i request. ...
See full reviewOwner
2 months ago
Verified
... Nothing everything is perfect at this moment. Sorin is an excellent person in his job. Nothing needs to be improved at the moment. Sorin is very responsive to my requests, which allows for the most efficient ...
See full reviewOwner
2 months ago
Verified
... Customer service ie personal interaction rather than online Flexibility with setting promos and changing rates. It is quite complicated. online registration system could be simpler to use. ...
See full reviewHotelmanager
2 months ago
Verified
... The user interface is intuitive and user-friendly, which makes the onboarding process much easier. I particularly appreciate the extensive features that are specifically tailored to the needs of the hospitality industry. The reservation management works smoothly and helps me to always keep track of our rooms, so that there has never been an overbooking. Another highlight is the customer service. If you have any questions or problems, you get quick ...
See full reviewpropriétaire de chambres d'hôtes
1 months ago
Verified
... Eviivo meets all my needs in terms of management. For each question asked, a quick and relevant response either by chat or by phone (appreciated) and a willingness to find an answer. Thank you. ...
See full reviewpropriétaire de chambres d'hôtes
1 months ago
Verified
... The chat: Depending on the time or the day, the waiting time for the chat is discouraging but with patience, we can communicate. ...
See full reviewpropriétaire de chambres d'hôtes
1 months ago
Verified
... Eviivo meets all my needs in terms of management. For each question asked, a quick and relevant response either by chat or by phone (appreciated) and a willingness to find an answer. Thank you. ...
See full reviewOwner
1 months ago
Verified
... Sometimes it is difficult to chat online to an agent which results in my ringing them up to get the answer i need. ...
See full reviewOwner
1 months ago
Verified
... Sometimes it is difficult to chat online to an agent which results in my ringing them up to get the answer i need. ...
See full reviewPartner
1 months ago
Verified
... I been with Eviivo for over 15 years plus and i never looked back my booking go up every year and bi get 100% help and advice when i need them and the business runs it self. ...
See full reviewPartner
1 months ago
Verified
... Not a thing every thing they do works 52 weeks a year all i can ask is keep the good work up. ...
See full reviewPartner
1 months ago
Verified
... I been with Eviivo for over 15 years plus and i never looked back my booking go up every year and bi get 100% help and advice when i need them and the business runs it self. ...
See full reviewOwner
1 months ago
Verified
... Excellent, efficient service- We are very satisfied ...
See full reviewOwner / Operator
1 months ago
Verified
... Eviivo has saved us tons of time over the 3 years we have worked with it. We reccommend it highly. They have incredible staff and they've saved us from the fear of dreaded double bookings. ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... 1/ Support suffers from a lack of personalization and understanding of customer issues. Contacts often seem to apply standardized responses without taking into account the specifics of situations, which leaves users without real help. 2/ Feedback ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... 1/ Support suffers from a lack of personalization and understanding of customer issues. Contacts often seem to apply standardized responses without taking into account the specifics of situations, which leaves users without real ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... 1/ Support suffers from a lack of personalization and understanding of customer issues. Contacts often seem to apply standardized responses without taking into account the specifics of situations, ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... 1/ Support suffers from a lack of personalization and understanding of customer issues. Contacts often seem to apply standardized responses without taking into account the specifics of situations, which leaves users without real help. 2/ Feedback shows a lack of commitment in monitoring issues. Customers often find themselves without feedback after expressing their difficulties, which generates a feeling of abandonment and anger. 3/ The complexity of certain features would require more in-depth and better guided ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... Develop direct sales. Have a low-cost website for small hosts. Simplified management of booking channels. Improved customer experience. Rate optimization. Sorin Petcu is an excellent Activation and ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... Develop direct sales. Have a low-cost website for small hosts. Simplified management of booking channels. Improved customer experience. Rate optimization. Sorin Petcu is an excellent Activation and Training ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... 1/ Support suffers from a lack of personalization and understanding of customer issues. Contacts often seem to apply standardized responses without taking into account the specifics of situations, which leaves users without real help. 2/ Feedback ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... 1/ Support suffers from a lack of personalization and understanding of customer issues. Contacts often seem to apply standardized responses without taking into account the specifics of situations, which leaves users without real help. 2/ Feedback shows a lack of commitment in monitoring issues. Customers often find themselves without feedback after expressing ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... 1/ Support suffers from a lack of personalization and understanding of customer issues. Contacts often seem to apply standardized responses without taking into account the specifics of situations, which leaves users without real help. 2/ Feedback shows a lack of commitment in monitoring issues. Customers often find themselves without feedback after expressing their difficulties, which generates a feeling ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... 1/ Support suffers from a lack of personalization and understanding of customer issues. Contacts often seem to apply standardized responses without taking into account the specifics of situations, which leaves users without real help. 2/ Feedback shows a lack of commitment in monitoring issues. Customers often find themselves without feedback after expressing their difficulties, which generate ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... 1/ Support suffers from a lack of personalization and understanding of customer issues. Contacts often seem to apply standardized responses without taking into account the specifics of situations, ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... 1/ Support suffers from a lack of personalization and understanding of customer issues. Contacts often seem to apply standardized responses without taking into account the specifics of situations, which leaves users without real help. 2/ Feedback shows a lack of commitment in monitoring issues. Customers often find themselves without feedback after expressing their difficulties, which generates a feeling of abandonment and anger. 3/ The complexity of certain features would require more in-depth and better guided assistance. However, current support often lacks ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... 1/ Support suffers from a lack of personalization and understanding of customer issues. Contacts often seem to apply standardized responses without taking into account the specifics of situations, which leaves users without real help. 2/ Feedback shows a lack of commitment in monitoring issues. Customers often find themselves without feedback after expressing their difficulties, which generates a feeling of abandonment and anger. 3/ The complexity of certain features would require more in-depth and better guided assistance. However, current support often lacks clarity and fails to effectively ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... Develop direct sales. Have a low-cost website for small hosts. Simplified management of booking channels. Improved customer experience. Rate optimization. Sorin Petcu is an excellent Activation and ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... 1/ Support suffers from a lack of personalization and understanding of customer issues. Contacts often seem to apply standardized responses without taking into account the specifics of situations, which leaves users without real help. 2/ Feedback shows a lack of commitment in monitoring issues. Customers often find themselves without feedback after expressing their difficulties, which generates a feeling of abandonment and anger. 3/ The complexity of certain features would require more in-depth and better ...
See full reviewLandlady
1 months ago
Verified
... One thing that could be improved is the telephone availability for questions to eviivo employee if you can't get any further yourself. ...
See full reviewLandlady
1 months ago
Verified
... One thing that could be improved is the telephone availability for questions to eviivo employee if you can't get any further yourself. ...
See full reviewCEO
1 months ago
Verified
... Excellent platform! And fantastic support. I couldn't do without them. ...
See full reviewCEO
1 months ago
Verified
... Happy with everything so far. However, for emergencies we could appreciate support except office hours, specially on weekends. In particular, my main server crashed on a Saturday afternoon and only ...
See full reviewCEO
1 months ago
Verified
... Excellent platform! And fantastic support. I couldn't do without them. ...
See full reviewCEO
1 months ago
Verified
... Excellent platform! And fantastic support. I couldn't do without them. ...
See full reviewParticular / Anfitrión no profesional
1 months ago
Verified
... Since beginning my collaboration with eviivo, everything has gone exceptionally well, with no issues encountered. The platform is reliable, and the support team is skilled and responsive. The biggest ...
See full reviewManager
1 months ago
Verified
... I've been with Eviivo for over 15 years and used them for 5 different properties. Everything meets my needs and the helpline is brilliant. ...
See full reviewManager
1 months ago
Verified
... I've been with Eviivo for over 15 years and used them for 5 different properties. Everything meets my needs and the helpline is brilliant. ...
See full reviewGérante
1 months ago
Verified
... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...
See full reviewAmministratore
29 days ago
Verified
... Resolves your problems quickly with maximum availability and courtesy. Trained staff, who can understand your difficulties and solve them with the time needed. ...
See full reviewAmministratore
29 days ago
Verified
... Resolves your problems quickly with maximum availability and courtesy. Trained staff, who can understand your difficulties and solve them with the time needed. ...
See full reviewAmministratore
29 days ago
Verified
... I don't see any room for improvement, except for having assistance on Saturdays and Sundays, which is important for hotel facilities. ...
See full reviewAmministratore
29 days ago
Verified
... I don't see any room for improvement, except for having assistance on Saturdays and Sundays, which is important for hotel facilities. ...
See full reviewGM
19 days ago
Verified
... The human side, well placed in price. The activation service is very pro actf, very involved and really supports well until going online. ...
See full reviewGM
19 days ago
Verified
... The human side, well placed in price. The activation service is very pro actf, very involved and really supports well until going online. ...
See full reviewGM
19 days ago
Verified
... Routine user support is not smooth. It is difficult to know who to contact. When you lose your password, the process is too cumbersome and wastes time. The sales department is not responsive after ...
See full reviewGM
19 days ago
Verified
... The human side, well placed in price. The activation service is very pro actf, very involved and really supports well until going online. ...
See full reviewGM
19 days ago
Verified
... Routine user support is not smooth. It is difficult to know who to contact. When you lose your password, the process is too cumbersome and wastes time. The sales department is not responsive after ...
See full reviewGM
19 days ago
Verified
... Routine user support is not smooth. It is difficult to know who to contact. When you lose your password, the process is too cumbersome and wastes time. The sales department is not responsive after ...
See full reviewOwner
18 days ago
Verified
... I would like to thank Aziza for her professionalism and availability. We had a lot of difficulty at the beginning but Aziza was able to manage everything. ...
See full reviewCEO
12 days ago
Verified
... Excellent telephone support service regarding Eviivo functionalities, detailed explanations and very good assistance from Aziza. ...
See full reviewCEO
12 days ago
Verified
... Excellent telephone support service regarding Eviivo functionalities, detailed explanations and very good assistance from Aziza. ...
See full reviewManager
11 days ago
Verified
... Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation ...
See full reviewManager
11 days ago
Verified
... Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation ...
See full reviewManager
11 days ago
Verified
... It would be nice if the support service was available later in the evening to answer last minute requests. ...
See full reviewOwner
10 days ago
Verified
... Helpful and consistent long-standing business partner ...
See full reviewOwner
10 days ago
Verified
... Helpful and consistent long-standing business partner ...
See full reviewOwner
10 days ago
Verified
... eviivo always resolves any problems in a helpful manner. They have a very easy to use online interface and are efficient when I need to connect them. ...
See full reviewPropriétaire
10 days ago
Verified
... Very efficient software and top-notch telephone support ...
See full reviewPropriétaire
10 days ago
Verified
... Connection and direct management with the different agencies are very simplified. Very good telephone support and assistance (A big thank you to Mohamed). ...
See full reviewAutomation
Streamlined
Hoteliers often praise eviivo Suite™ CM for its automation capabilities, highlighting significant time savings and efficiency in handling schedules and apartment reservations. The software's automation streamlines workflow by simplifying direct connections with various agencies, thus reducing manual efforts and potential errors. Users appreciate how these automated processes allow for better organization, particularly in coordinating rotations with teams, pointing to effective task management and an impact on overall productivity.
Manager
2 months ago
Verified
... All the main providers are included as a channel manager. Easy to organise reservations and manage finances with the report features. Great support team. ...
See full reviewManager
2 months ago
Verified
... All the main providers are included as a channel manager. Easy to organise reservations and manage finances with the report features. Great support team. ...
See full reviewManager
2 months ago
Verified
... A good all round system that keeps track of guests (which all the other OTA can access) and guest payments. Easy to cancel and amend bookings and know how much is due . Assistance when required. As ...
See full reviewManager
8 months ago
Verified
... Joseph has nothing to improve in his communication, it's perfect! On the other hand, it would be necessary to IMPROVE the ACCOUNTING SYSTEM of the software (Like the one offered by your competitor ...
See full reviewPropriétaire
7 months ago
Verified
... Patience, skills especially Mohamed. EVIIVO management, payments, reservations, promotions, total management of extranets and agencies. Peace of mind with EVIIVO. Thanks to Mohamed ...
See full reviewPropriétaire exploitant
7 months ago
Verified
... * Reliable updating and synchronization between all calendars * Price management * Programming of customer emails * Online master class. ...
See full reviewManager
6 months ago
Verified
... this channel manager is quite comprehensive, but we should add the ability to send automatic text messages via whatsapp to confirm reservations, or to send information post check in or after check ...
See full reviewManager
6 months ago
Verified
... this channel manager is quite comprehensive, but we should add the ability to send automatic text messages via whatsapp to confirm reservations, or to send information post check in or after check ...
See full reviewManager
6 months ago
Verified
... this channel manager is quite comprehensive, but we should add the ability to send automatic text messages via whatsapp to confirm reservations, or to send information post check in or after check ...
See full reviewGERANT DE LA CONCIERGE "MONSIEUR LE CONCIERGE"
6 months ago
Verified
... Sorin's availability, his responsiveness and his professionalism. If you are lucky enough to come across it, managing your software will only be simpler. ...
See full reviewManager
6 months ago
Verified
... Nothing, we are looking forward to using this channel manager soon. The mapping seems rapid, within one hour; and taking into account direct reservations before, the easiest way to proceed good job. ...
See full reviewGérant / propriétaire
6 months ago
Verified
... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...
See full reviewGérant / propriétaire
6 months ago
Verified
... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...
See full reviewGérant / propriétaire
6 months ago
Verified
... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...
See full reviewGérant
6 months ago
Verified
... Real Estate Agency fund management system, connection to banks for better accounting monitoring. Mobile application to be improved in order to access more information easily. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Team availability, synchronization with online platforms, software execution speed, software adaptability, chat support. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Team availability, synchronization with online platforms, software execution speed, software adaptability, chat support. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Assistance in writing the online report, reporting of turnover and expenses, analysis of profitability by gîte. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Assistance in writing the online report, reporting of turnover and expenses, analysis of profitability by gîte. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Assistance in writing the online report, reporting of turnover and expenses, analysis of profitability by gîte. ...
See full reviewPropriétaire
4 months ago
Verified
... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...
See full reviewReceptionist
4 months ago
Verified
... EVIIVO HELPS ME TO MANAGE THE RESERVATIONS ...
See full reviewDirector (Property Management Company)
3 months ago
Verified
... I would like to see further integrations with other industry related software such as Touch Stay etc. I’d also like a payment intergration where you could automatically pay the cleaning company ...
See full reviewPropriétaire
3 months ago
Verified
... Eviivo continually adapts to market developments, the needs of professionals, the demands of employees, accountants, etc. Eviivo provides excellent visibility across different sites. Very easily ...
See full reviewPropriétaire
3 months ago
Verified
... Indispensable for us for several years, eviivo meets all our needs in the management of our establishments ...
See full reviewfondateur
2 months ago
Verified
... the cleaning and housekeeping module, artificial intelligence, the website which is included in the pack, setting up an electronic welcome booklet. ...
See full reviewOwner
2 months ago
Verified
... Eviivo software is easy to use & enables our small business to manage bookings, payments, communications & conversations with guests all in one place. The links to OTA's also enables our business to be visible on a wide variety of other booking websites, promoting our business & seamlessly enabling bookings across thee platforms. eviivo helps us to run our business effectively, it is cost effective and there is always ...
See full reviewOwner
2 months ago
Verified
... We have been with eviivo for 7 years and we would NOT look to change to an alternative providers as what they offer has enabled our small business to grow and be incredibly successful. They are forward thinking and always adding tools ...
See full reviewOwner
1 months ago
Verified
... The great ease of managing Channels and the very simple Channel management interface. I also appreciate that managing nearly 15 channels is accomplished on one page. ...
See full reviewCEO
1 months ago
Verified
... Easy operation. Different access rights to different staff. Every member of the staff can have access to the eviivo Suite, with different rights depending on his/her role. Also, great support! ...
See full reviewPropriétaire
1 months ago
Verified
... I like eviivo because if needed we can always find assistance and you just put everything on eviivo and it spreads almost instantly to the agencies. ...
See full reviewPropriétaire
1 months ago
Verified
... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...
See full reviewPropriétaire
1 months ago
Verified
... However, some improvements could be considered: For the schedule: automatically integrate public holidays, school holidays and local events. For the rates: allow automatic degression between the ...
See full reviewPropriétaire
1 months ago
Verified
... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...
See full reviewPropriétaire
1 months ago
Verified
... However, some improvements could be considered: For the schedule: automatically integrate public holidays, school holidays and local events. For the rates: allow automatic degression between the ...
See full reviewManager
11 days ago
Verified
... Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation ...
See full reviewPropriétaire
10 days ago
Verified
... Connection and direct management with the different agencies are very simplified. Very good telephone support and assistance (A big thank you to Mohamed). ...
See full reviewIntegrations
Limited
Hoteliers often highlight the integrations in eviivo Suite™ CM as highly beneficial. The software provides a simplified connection and direct management with various agencies, which is especially appreciated for its ease of setup and reliability. These integrations help users efficiently connect to Online Travel Agencies (OTAs) and streamline payment processes, allowing guests to pay for supplements online at the time of booking. This functionality not only saves time but also enhances the management of seasonal rates and schedules, making operation smoother for hotel operators.
Manager
2 months ago
Verified
... All the main providers are included as a channel manager. Easy to organise reservations and manage finances with the report features. Great support team. ...
See full reviewInhaber
2 months ago
Verified
... The integration of the booking mask into your own homepage could be improved: An integration via API or script would be desirable. If there is only one accommodation, a select field is displayed to ...
See full reviewInhaber
2 months ago
Verified
... I am enthusiastic about the support and the help with setting up the software and connecting to the portals. The software leaves nothing to be desired and is very easy to use. ...
See full reviewInhaber
2 months ago
Verified
... The integration of the booking mask into your own homepage could be improved: An integration via API or script would be desirable. If there is only one accommodation, a select field is displayed to ...
See full reviewInhaber
2 months ago
Verified
... The integration of the booking mask into your own homepage could be improved: An integration via API or script would be desirable. If there is only one accommodation, a select field is displayed to ...
See full reviewGérante de la Sociélé CHALET SLM
10 months ago
Verified
... I am very satisfied with: The flexibility of reservations. Create promotions. Synchronization between agencies. Communication with customers. ...
See full reviewGérante de la Sociélé CHALET SLM
10 months ago
Verified
... I am very satisfied with: The flexibility of reservations. Create promotions. Synchronization between agencies. Communication with customers. ...
See full reviewpropriétaire
9 months ago
Verified
... Have a price reduction. Have an active page on social networks. I thank technical support. thank you for everything ...
See full reviewPropriétaire
7 months ago
Verified
... Patience, skills especially Mohamed. EVIIVO management, payments, reservations, promotions, total management of extranets and agencies. Peace of mind with EVIIVO. Thanks to Mohamed ...
See full reviewPropriétaire exploitant
7 months ago
Verified
... Possibility of selling gift cards Offer cancellation insurance Centralize traveler reviews from different platforms on My Web. ...
See full reviewPropriétaire
6 months ago
Verified
... Telephone assistance with MohamedSoftware well synchronized with agencies. Thanks to the whole team. Good luck. Have a nice day, best regards JQuilichini ...
See full reviewGERANT DE LA CONCIERGE "MONSIEUR LE CONCIERGE"
6 months ago
Verified
... Some points of the software... Unfortunately this depends on the managers of Eviivo and the connectivity with the platforms. Depending on the planned configuration, some anomalies are noted but ...
See full reviewManager
6 months ago
Verified
... Competence, kindness and knowledge of the channel manager and the specificity of our job. Everything seems easy to use, parameters, photos, descriptions, and planning is clear and well-informed, ...
See full reviewManager
6 months ago
Verified
... Nothing, we are looking forward to using this channel manager soon. The mapping seems rapid, within one hour; and taking into account direct reservations before, the easiest way to proceed good job. ...
See full reviewGérant / propriétaire
6 months ago
Verified
... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...
See full reviewGérant / propriétaire
6 months ago
Verified
... Very well made software and top notch support. ...
See full reviewGérant / propriétaire
6 months ago
Verified
... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...
See full reviewGérant
6 months ago
Verified
... Management of billing per villa, different connections to OTAs. We thank Katia for her professional, quality and continuous support. Managers are just as available and provide real customer follow-up ...
See full reviewGérant
6 months ago
Verified
... Management of billing per villa, different connections to OTAs. We thank Katia for her professional, quality and continuous support. Managers are just as available and provide real customer follow-up ...
See full reviewDIRIGEANT
5 months ago
Verified
... Team availability, synchronization with online platforms, software execution speed, software adaptability, chat support. ...
See full reviewCEO
5 months ago
Verified
... Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies. ...
See full reviewCEO
5 months ago
Verified
... Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies. ...
See full reviewTech manager
5 months ago
Verified
... Access to API is restricted unfortunately. Not much else to improve to be honest. Really good software. Troubleshooting connectivity issues with OTA is not so easy. ...
See full reviewTech manager
5 months ago
Verified
... Access to API is restricted unfortunately. Not much else to improve to be honest. Really good software. Troubleshooting connectivity issues with OTA is not so easy. ...
See full reviewTech manager
5 months ago
Verified
... Access to API is restricted unfortunately. Not much else to improve to be honest. Really good software. Troubleshooting connectivity issues with OTA is not so easy. ...
See full reviewPropriétaire
4 months ago
Verified
... The EVIIVO program is very easy to use with all existing channels. I have never had "overbooking". Easy contacts. ...
See full reviewPropriétaire
4 months ago
Verified
... Have more local booking agencies in France. Reduction of prices. Other than that I have nothing to add. ...
See full reviewPropriétaire
4 months ago
Verified
... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...
See full reviewPropriétaire
4 months ago
Verified
... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...
See full reviewPropriétaire
4 months ago
Verified
... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...
See full reviewReceptionist
4 months ago
Verified
... I think that Eviivo could improve the advertisement of our structure on the Internet,among the serveral connections canals and trought our website tò help us tò receive direct réservation because ...
See full reviewPDG
4 months ago
Verified
... The website creation method, the team management module and the choice of partners which are currently limited. ...
See full reviewPDG
4 months ago
Verified
... The website creation method, the team management module and the choice of partners which are currently limited. ...
See full reviewPDG
4 months ago
Verified
... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...
See full reviewPDG
4 months ago
Verified
... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...
See full reviewPDG
4 months ago
Verified
... The website creation method, the team management module and the choice of partners which are currently limited. ...
See full reviewDirector (Property Management Company)
3 months ago
Verified
... I would like to see further integrations with other industry related software such as Touch Stay etc. I’d also like a payment intergration where you could automatically pay the cleaning company ...
See full reviewPropietario
3 months ago
Verified
... It could improve integration with small agencies and integration with the Revenue Agency website for fast invoicing ...
See full reviewPropietario
3 months ago
Verified
... It could improve integration with small agencies and integration with the Revenue Agency website for fast invoicing ...
See full reviewPropietario
3 months ago
Verified
... It could improve integration with small agencies and integration with the Revenue Agency website for fast invoicing ...
See full reviewfondateur
2 months ago
Verified
... the cleaning and housekeeping module, artificial intelligence, the website which is included in the pack, setting up an electronic welcome booklet. ...
See full reviewOwner
2 months ago
Verified
... For us it needs to be Increased integration with the professional Travel Trade systems and increased differentiation on visible booking codes/icons. ...
See full reviewOwner
2 months ago
Verified
... For us it needs to be Increased integration with the professional Travel Trade systems and increased differentiation on visible booking codes/icons. ...
See full reviewOwner
2 months ago
Verified
... Bookings from all partners are in one place avoiding double booking.Mobile app is handy to refer to when out and about .Can get a quick answer through online customer service if the query is simple ...
See full reviewOwner
2 months ago
Verified
... Easy to use to successfully manage & grow our business ...
See full reviewOwner
2 months ago
Verified
... Eviivo software is easy to use & enables our small business to manage bookings, payments, communications & conversations with guests all in one place. The links to OTA's also enables our business to ...
See full reviewOwner
2 months ago
Verified
... Eviivo software is easy to use & enables our small business to manage bookings, payments, communications & conversations with guests all in one place. The links to OTA's also enables our business to be visible on a wide variety of other booking websites, promoting our business & seamlessly ...
See full reviewOwner
2 months ago
Verified
... Eviivo software is easy to use & enables our small business to manage bookings, payments, communications & conversations with guests all in one place. The links to OTA's also enables our business to be visible ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner / Operator
1 months ago
Verified
... They could do a better job of making handicapped accessible features directly loadable to the OTAs. We have two units that are fully handicapped accessible and Airbnb makes very it difficult. ...
See full reviewLandlady
1 months ago
Verified
... All areas related to holiday apartment rentals are addressed and can be continually expanded with new programs. ...
See full reviewPropriétaire
1 months ago
Verified
... More local booking agencies (for guest houses) in France, a reduction in rates. I have nothing to add. Thank you and good luck ...
See full reviewPropriétaire
1 months ago
Verified
... More local booking agencies (for guest houses) in France, a reduction in rates. I have nothing to add. Thank you and good luck ...
See full reviewPropriétaire
1 months ago
Verified
... More local booking agencies (for guest houses) in France, a reduction in rates. I have nothing to add. Thank you and good luck ...
See full reviewPropriétaire
1 months ago
Verified
... More local booking agencies (for guest houses) in France, a reduction in rates. I have nothing to add. Thank you and good luck. ...
See full reviewPropriétaire
1 months ago
Verified
... More local booking agencies (for guest houses) in France, a reduction in rates. I have nothing to add. Thank you and good luck. ...
See full reviewManager
1 months ago
Verified
... I can honestly not think of anything which could be improved except perhaps linking to more websites such as trip adviser which has now stopped. ...
See full reviewManager
1 months ago
Verified
... I can honestly not think of anything which could be improved except perhaps linking to more websites such as trip adviser which has now stopped. ...
See full reviewPropriétaire
1 months ago
Verified
... Better reachability via chat, bring us more partners and agencies. Otherwise I like the level of security. It's serious. ...
See full reviewPropriétaire
1 months ago
Verified
... I like eviivo because if needed we can always find assistance and you just put everything on eviivo and it spreads almost instantly to the agencies. ...
See full reviewPropriétaire
1 months ago
Verified
... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...
See full reviewPropriétaire
1 months ago
Verified
... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...
See full reviewGM
19 days ago
Verified
... Routine user support is not smooth. It is difficult to know who to contact. When you lose your password, the process is too cumbersome and wastes time. The sales department is not responsive after ...
See full reviewGestione case vacanza
16 days ago
Verified
... The support received during the creation of the ads, the easy and clear calendar, the management of seasonal rates. ...
See full reviewGestione case vacanza
16 days ago
Verified
... Messaging from portals such as Airbnb and Booking is not manageable from the eviivo platform, so it is necessary to install the Airbnb and Booking apps. ...
See full reviewGestione case vacanza
16 days ago
Verified
... Messaging from portals such as Airbnb and Booking is not manageable from the eviivo platform, so it is necessary to install the Airbnb and Booking apps. ...
See full reviewGestione case vacanza
16 days ago
Verified
... Messaging from portals such as Airbnb and Booking is not manageable from the eviivo platform, so it is necessary to install the Airbnb and Booking apps. ...
See full reviewGestione case vacanza
16 days ago
Verified
... Messaging from portals such as Airbnb and Booking is not manageable from the eviivo platform, so it is necessary to install the Airbnb and Booking apps. ...
See full reviewGestione case vacanza
16 days ago
Verified
... Messaging from portals such as Airbnb and Booking is not manageable from the eviivo platform, so it is necessary to install the Airbnb and Booking apps. ...
See full reviewCEO
12 days ago
Verified
... Some Eviivo features to simplify connectivity with OTAs. Also the possibility of offering customers supplements to pay online at the time of booking. ...
See full reviewCEO
12 days ago
Verified
... Some Eviivo features to simplify connectivity with OTAs. Also the possibility of offering customers supplements to pay online at the time of booking. ...
See full reviewManager
11 days ago
Verified
... Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation services that help me set up my accommodations. Another plus: being connected to large ...
See full reviewManager
11 days ago
Verified
... Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation services that help me set up my accommodations. Another plus: being connected to large agencies and sales ...
See full reviewPropriétaire
10 days ago
Verified
... Connection and direct management with the different agencies are very simplified. Very good telephone support and assistance (A big thank you to Mohamed). ...
See full reviewPropriétaire
10 days ago
Verified
... The development of the website, more partners available through the calls links, no anomalies to report. Good luck. ...
See full reviewPropriétaire
10 days ago
Verified
... The development of the website, more partners available through the calls links, no anomalies to report. Good luck. ...
See full reviewValue
Moderate
Hoteliers often highlight the value provided by eviivo’s Channel Managers product, eviivo Suite™ CM. Users feel it delivers significant benefits relative to its cost, indicating strong ROI. The product offers transparency in pricing without hidden fees, ensuring users understand what they are paying for. Additionally, users compare the features available to competitors and find them worth the price. The availability of useful free trials or demos aids in evaluating the software's suitability before commitment.
Inhaber
2 months ago
Verified
... I am enthusiastic about the support and the help with setting up the software and connecting to the portals. The software leaves nothing to be desired and is very easy to use. ...
See full reviewGeneral Manager
2 months ago
Verified
... Thank Sam for an outstanding customer service, you are a valuable asset to your company. Thanks again for all of your help. Marcos ...
See full reviewManager
2 months ago
Verified
... A good all round system that keeps track of guests (which all the other OTA can access) and guest payments. Easy to cancel and amend bookings and know how much is due . Assistance when required. As ...
See full reviewManager
2 months ago
Verified
... A good all round system that keeps track of guests (which all the other OTA can access) and guest payments. Easy to cancel and amend bookings and know how much is due . Assistance when required. As ...
See full reviewGestore
9 months ago
Verified
... Over the years Eviivo has improved a lot, implementing various aspects. Among other things, support has changed, if you need help they are there, through both chat and telephone, in an absolutely ...
See full reviewGestore
9 months ago
Verified
... At the moment we are satisfied as it is, being a small B&B we do not have great management experience and our needs are certainly less than other realities ...
See full reviewGestore
9 months ago
Verified
... Over the years Eviivo has improved a lot, implementing various aspects. Among other things, support has changed, if you need help they are there, through both chat and telephone, in an absolutely ...
See full reviewGestore
9 months ago
Verified
... At the moment we are satisfied as it is, being a small B&B we do not have great management experience and our needs are certainly less than other realities ...
See full reviewGestore
9 months ago
Verified
... Over the years Eviivo has improved a lot, implementing various aspects. Among other things, support has changed, if you need help they are there, through both chat and telephone, in an absolutely ...
See full reviewGestore
9 months ago
Verified
... At the moment we are satisfied as it is, being a small B&B we do not have great management experience and our needs are certainly less than other realities ...
See full reviewGestore
9 months ago
Verified
... At the moment we are satisfied as it is, being a small B&B we do not have great management experience and our needs are certainly less than other realities ...
See full reviewResponsable de site.
9 months ago
Verified
... The waiting time is too long, more assistants are needed. Your price is relatively high, your customers sometimes need help quickly. ...
See full reviewPropriétaire
7 months ago
Verified
... Reduce subscription prices, less waiting time on Chad. We are completely satisfied with the service. An EVIIVO partnership with more agencies. ...
See full reviewPropriétaire
7 months ago
Verified
... Reduce subscription prices, less waiting time on Chad. We are completely satisfied with the service. An EVIIVO partnership with more agencies. ...
See full reviewPropriétaire exploitant
7 months ago
Verified
... Possibility of selling gift cards Offer cancellation insurance Centralize traveler reviews from different platforms on My Web. ...
See full reviewPropriétaire
7 months ago
Verified
... High-performance software, a great team, a big thank you to Mohamed who helped me a lot, payment security and very high-performance software ...
See full reviewPropriétaire
6 months ago
Verified
... Telephone waiting time Simplification of the extranetReduction in the subscription amount Waiting for possible commercial gestures I no longer see anything to add ...
See full reviewPropriétaire
6 months ago
Verified
... Telephone waiting time Simplification of the extranetReduction in the subscription amount Waiting for possible commercial gestures I no longer see anything to add ...
See full reviewGERANT DE LA CONCIERGE "MONSIEUR LE CONCIERGE"
6 months ago
Verified
... Sorin at Eviivo, the ideal partner ...
See full reviewManager
6 months ago
Verified
... Best guide ever, formation is quite easy following the recommandation, the languqge used is in native language, so no lack of information due to translation ...
See full reviewManager
6 months ago
Verified
... Competence, kindness and knowledge of the channel manager and the specificity of our job. Everything seems easy to use, parameters, photos, descriptions, and planning is clear and well-informed, ...
See full reviewGérant / propriétaire
6 months ago
Verified
... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...
See full reviewGérant
6 months ago
Verified
... Complete, professional system with perfect support ...
See full reviewGérant
6 months ago
Verified
... Real Estate Agency fund management system, connection to banks for better accounting monitoring. Mobile application to be improved in order to access more information easily. ...
See full reviewGérant
6 months ago
Verified
... Real Estate Agency fund management system, connection to banks for better accounting monitoring. Mobile application to be improved in order to access more information easily. ...
See full reviewDIRIGEANT
5 months ago
Verified
... The tool is complete and relatively easy to use. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Assistance in writing the online report, reporting of turnover and expenses, analysis of profitability by gîte. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Assistance in writing the online report, reporting of turnover and expenses, analysis of profitability by gîte. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Assistance in writing the online report, reporting of turnover and expenses, analysis of profitability by gîte. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Assistance in writing the online report, reporting of turnover and expenses, analysis of profitability by gîte. ...
See full reviewCEO
5 months ago
Verified
... A reduction in prices would be welcome for recurring customers, better assistance via chat, nothing to add for the moment. ...
See full reviewCEO
5 months ago
Verified
... A reduction in prices would be welcome for recurring customers, better assistance via chat, nothing to add for the moment. ...
See full reviewPropriétaire
4 months ago
Verified
... Have more local booking agencies in France. Reduction of prices. Other than that I have nothing to add. ...
See full reviewResponsable Lodges Arverne
4 months ago
Verified
... Redo a detailed update punctually when initiatives example new pricing plan even if tutorial + Very good contacts with MOHAMED and GUETIF and XAVIER activation. ...
See full reviewResponsable Lodges Arverne
4 months ago
Verified
... Redo a detailed update punctually when initiatives example new pricing plan even if tutorial + Very good contacts with MOHAMED and GUETIF and XAVIER activation. ...
See full reviewReceptionist
4 months ago
Verified
... I think that Eviivo could improve the advertisement of our structure on the Internet,among the serveral connections canals and trought our website tò help us tò receive direct réservation because ...
See full reviewReceptionist
4 months ago
Verified
... I think that Eviivo could improve the advertisement of our structure on the Internet,among the serveral connections canals and trought our website tò help us tò receive direct réservation because we pay ...
See full reviewReceptionist
4 months ago
Verified
... I think that Eviivo could improve the advertisement of our structure on the Internet,among the serveral connections canals and trought our website tò help us tò receive direct réservation because ...
See full reviewReceptionist
4 months ago
Verified
... EVIIVO HELPS ME TO MANAGE THE RESERVATIONS ...
See full reviewReceptionist
4 months ago
Verified
... I think that Eviivo could improve the advertisement of our structure on the Internet,among the serveral connections canals and trought our website tò help us tò receive direct réservation because ...
See full reviewReceptionist
4 months ago
Verified
... I think that Eviivo could improve the advertisement of our structure on the Internet,among the serveral connections canals and trought our website tò help us tò receive direct réservation because we pay ...
See full reviewPDG
4 months ago
Verified
... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...
See full reviewPDG
4 months ago
Verified
... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...
See full reviewPDG
4 months ago
Verified
... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...
See full reviewProprietor
3 months ago
Verified
... Excellent channel manager that is easy to use, efficient and has never let me down. The diary is simple to navigate giving a clear visual picture of the bookings, who is yet to arrive and who has ...
See full reviewDirector (Property Management Company)
3 months ago
Verified
... Exceptional software, some of the best I’ve ever used! Would 100% recommend ...
See full reviewPropriétaire
3 months ago
Verified
... Indispensable for us for several years, eviivo meets all our needs in the management of our establishments ...
See full reviewPropriétaire
3 months ago
Verified
... Eviivo continually adapts to market developments, the needs of professionals, the demands of employees, accountants, etc. Eviivo provides excellent visibility across different sites. Very easily reachable by chat and telephone, support is facilitated if necessary. For each new establishment that we open, we take over Eviivo, a guarantee ...
See full reviewPropriétaire
3 months ago
Verified
... Indispensable for us for several years, eviivo meets all our needs in the management of our establishments ...
See full reviewPropriétaire
3 months ago
Verified
... Indispensable for us for several years, eviivo meets all our needs in the management of our establishments ...
See full reviewPropriétaire
3 months ago
Verified
... Eviivo continually adapts to market developments, the needs of professionals, the demands of employees, accountants, etc. Eviivo provides excellent visibility across different sites. Very easily ...
See full reviewPropriétaire
3 months ago
Verified
... Indispensable for us for several years, eviivo meets all our needs in the management of our establishments ...
See full reviewPropriétaire
3 months ago
Verified
... Eviivo continually adapts to market developments, the needs of professionals, the demands of employees, accountants, etc. Eviivo provides excellent visibility across different sites. Very easily ...
See full reviewAirBnB | Moorea
3 months ago
Verified
... The registration procedure on the platform | the price difference between the currencies euros, pacific francs on the different reservation platforms. ...
See full reviewOwner
1 months ago
Verified
... Excellent, efficient service- We are very satisfied ...
See full reviewOwner
1 months ago
Verified
... More input regarding rate management as it relates to margin management and promotions. It seems the OTA's are constantly trying to reduce prices and cut into our margins. ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... I have a tourist accommodation expertise firm and have been a business developer for Eviivo for 7 years. I implement the software for clients of my firm. ...
See full reviewCoach en hébergements touristiques
1 months ago
Verified
... I have a tourist accommodation expertise firm and have been a business developer for Eviivo for 7 years. I implement the software for clients of my firm. ...
See full reviewParticular / Anfitrión no profesional
1 months ago
Verified
... Eviivo Simplifies Multi-Platform Bookings – An Outstanding Channel Manager ...
See full reviewParticular / Anfitrión no profesional
1 months ago
Verified
... Honestly, I can’t think of any specific improvements – the service meets all my needs perfectly. I’m confident that the Eviivo team is continuously enhancing their services, so I look forward ...
See full reviewParticular / Anfitrión no profesional
1 months ago
Verified
... Since beginning my collaboration with eviivo, everything has gone exceptionally well, with no issues encountered. The platform is reliable, and the support team is skilled and responsive. The biggest ...
See full reviewParticular / Anfitrión no profesional
1 months ago
Verified
... Since beginning my collaboration with eviivo, everything has gone exceptionally well, with no issues encountered. The platform is reliable, and the support team is skilled and responsive. The biggest benefit is the simplicity and peace of mind – eviivo’s Channel Manager seamlessly handles bookings across platforms without requiring constant oversight. Overall, eviivo provides a dependable ...
See full reviewPropriétaire
1 months ago
Verified
... Better reachability via chat, bring us more partners and agencies. Otherwise I like the level of security. It's serious. ...
See full reviewGérante
1 months ago
Verified
... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...
See full reviewPropriétaire
1 months ago
Verified
... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...
See full reviewPropriétaire
1 months ago
Verified
... However, some improvements could be considered: For the schedule: automatically integrate public holidays, school holidays and local events. For the rates: allow automatic degression between the ...
See full reviewPropriétaire
1 months ago
Verified
... We have been using eviivo for several years with great satisfaction. Ease of use with an intuitive and user-friendly interface. ...
See full reviewPropriétaire
1 months ago
Verified
... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in advance. Performance reports are clear ...
See full reviewAmministratore
29 days ago
Verified
... I don't see any room for improvement, except for having assistance on Saturdays and Sundays, which is important for hotel facilities. ...
See full reviewGM
19 days ago
Verified
... The human side, well placed in price. The activation service is very pro actf, very involved and really supports well until going online. ...
See full reviewGM
19 days ago
Verified
... The human side, well placed in price. The activation service is very pro actf, very involved and really supports well until going online. ...
See full reviewGM
19 days ago
Verified
... The human side, well placed in price. The activation service is very pro actf, very involved and really supports well until going online. ...
See full reviewOwner
18 days ago
Verified
... Maybe a better way to call you, when we call from a Moroccan number, it costs us a lot of money to call internationally. ...
See full reviewOwner
18 days ago
Verified
... Maybe a better way to call you, when we call from a Moroccan number, it costs us a lot of money to call internationally. ...
See full reviewOwner
18 days ago
Verified
... Maybe a better way to call you, when we call from a Moroccan number, it costs us a lot of money to call internationally. ...
See full reviewCEO
12 days ago
Verified
... Some Eviivo features to simplify connectivity with OTAs. Also the possibility of offering customers supplements to pay online at the time of booking. ...
See full reviewOwner
10 days ago
Verified
... Helpful and consistent long-standing business partner ...
See full reviewOwner
10 days ago
Verified
... Helpful and consistent long-standing business partner ...
See full reviewOwner
10 days ago
Verified
... Helpful and consistent long-standing business partner ...
See full reviewPropriétaire
10 days ago
Verified
... Very efficient software and top-notch telephone support ...
See full reviewFunctionality
Reliable
Hoteliers often praise eviivo's functionality for its ability to effectively handle core tasks such as booking and reporting, which greatly reduces concerns over issues like overbooking. The platform's centralized approach allows hoteliers to manage all customer interactions and reservations on a single platform, enhancing their organization and communication capabilities. Users appreciate features that improve connectivity with online travel agencies (OTAs) and the option to offer customer supplements online at booking time. Moreover, hoteliers benefit from improved efficiencies in managing assets and accommodations, saving time and facilitating team coordination. The product is also noted for its reliability, as there are no reported anomalies that would hinder daily operations.
Manager
2 months ago
Verified
... It would be a little easier if commission rates were included in the booking notifications we receive. But cannot fault the system overall. ...
See full reviewManager
2 months ago
Verified
... It would be a little easier if commission rates were included in the booking notifications we receive. But cannot fault the system overall. ...
See full reviewManager
2 months ago
Verified
... It would be a little easier if commission rates were included in the booking notifications we receive. But cannot fault the system overall. ...
See full reviewInhaber
2 months ago
Verified
... The integration of the booking mask into your own homepage could be improved: An integration via API or script would be desirable. If there is only one accommodation, a select field is displayed to ...
See full reviewManager
2 months ago
Verified
... A good all round system that keeps track of guests (which all the other OTA can access) and guest payments. Easy to cancel and amend bookings and know how much is due . Assistance when required. As ...
See full reviewManager
2 months ago
Verified
... An additional column in the page diary for general notes eg pat test/ electrician due so do not have to run separate diary for additional appointments ...
See full reviewManager
2 months ago
Verified
... An additional column in the page diary for general notes eg pat test/ electrician due so do not have to run separate diary for additional appointments ...
See full reviewManager
2 months ago
Verified
... An additional column in the page diary for general notes eg pat test/ electrician due so do not have to run separate diary for additional appointments ...
See full reviewGérante de la Sociélé CHALET SLM
10 months ago
Verified
... I am very satisfied with: The flexibility of reservations. Create promotions. Synchronization between agencies. Communication with customers. ...
See full reviewGérante de la Sociélé CHALET SLM
10 months ago
Verified
... I am very satisfied with: The flexibility of reservations. Create promotions. Synchronization between agencies. Communication with customers. ...
See full reviewpropriétaire
9 months ago
Verified
... Advice from the technical service. Mohamed is always available to help me. Evivo is very powerful and easy to use software. It saves us time. ...
See full reviewHotelier
9 months ago
Verified
... Being able to group properties on a single page and being able to manage everything at a glance thanks to Eviivo ...
See full reviewGestore
9 months ago
Verified
... Over the years Eviivo has improved a lot, implementing various aspects. Among other things, support has changed, if you need help they are there, through both chat and telephone, in an absolutely ...
See full reviewGestore
9 months ago
Verified
... Over the years Eviivo has improved a lot, implementing various aspects. Among other things, support has changed, if you need help they are there, through both chat and telephone, in an absolutely more fluid ...
See full reviewGestore
9 months ago
Verified
... Over the years Eviivo has improved a lot, implementing various aspects. Among other things, support has changed, if you need help they are there, through both chat and telephone, in an absolutely ...
See full reviewChef
8 months ago
Verified
... It looks like the whole thing is an optimal solution for my rental. So far, there is nothing wrong with it. ...
See full reviewManager
8 months ago
Verified
... Thanks to Joseph for the speed and the implementation of the “luxury goods” insert on the website ...
See full reviewPropriétaire
7 months ago
Verified
... Patience, skills especially Mohamed. EVIIVO management, payments, reservations, promotions, total management of extranets and agencies. Peace of mind with EVIIVO. Thanks to Mohamed ...
See full reviewPropriétaire exploitant
7 months ago
Verified
... * Reliable updating and synchronization between all calendars * Price management * Programming of customer emails * Online master class. ...
See full reviewPropriétaire
7 months ago
Verified
... High-performance software, a great team, a big thank you to Mohamed who helped me a lot, payment security and very high-performance software ...
See full reviewPropriétaire
6 months ago
Verified
... Telephone waiting time Simplification of the extranetReduction in the subscription amount Waiting for possible commercial gestures I no longer see anything to add ...
See full reviewManager
6 months ago
Verified
... this channel manager is quite comprehensive, but we should add the ability to send automatic text messages via whatsapp to confirm reservations, or to send information post check in or after check ...
See full reviewManager
6 months ago
Verified
... this channel manager is very user-friendly, works very well and offers good value for money. I am very satisfied with de Sorin, who is responsible for activation. He is very clear in his explanations, professional, quick ...
See full reviewManager
6 months ago
Verified
... this channel manager is very user-friendly, works very well and offers good value for money. I am very satisfied with de Sorin, who is responsible for activation. He is very clear in his explanations, professional, quick in configuring prices, descriptions, etc. and in putting ...
See full reviewGERANT DE LA CONCIERGE "MONSIEUR LE CONCIERGE"
6 months ago
Verified
... Some points of the software... Unfortunately this depends on the managers of Eviivo and the connectivity with the platforms. Depending on the planned configuration, some anomalies are noted but ...
See full reviewGERANT DE LA CONCIERGE "MONSIEUR LE CONCIERGE"
6 months ago
Verified
... Some points of the software... Unfortunately this depends on the managers of Eviivo and the connectivity with the platforms. Depending on the planned configuration, some anomalies are noted but ...
See full reviewGERANT
6 months ago
Verified
... The deposit system. Many travelers are unable to validate it even after several attempts. Setting up automatic messages and not emails. ...
See full reviewManager
6 months ago
Verified
... Competence, kindness and knowledge of the channel manager and the specificity of our job. Everything seems easy to use, parameters, photos, descriptions, and planning is clear and well-informed, ...
See full reviewManager
6 months ago
Verified
... Nothing, we are looking forward to using this channel manager soon. The mapping seems rapid, within one hour; and taking into account direct reservations before, the easiest way to proceed good job. ...
See full reviewManager
6 months ago
Verified
... Best guide ever, formation is quite easy following the recommandation, the languqge used is in native language, so no lack of information due to translation ...
See full reviewGérant / propriétaire
6 months ago
Verified
... Very well made software and top notch support. ...
See full reviewGérant / propriétaire
6 months ago
Verified
... The software suits me completely, I don't necessarily see any areas for improvement. Updates are made regularly, which is perfect. ...
See full reviewGérant / propriétaire
6 months ago
Verified
... The software suits me completely, I don't necessarily see any areas for improvement. Updates are made regularly, which is perfect. ...
See full reviewGérant
6 months ago
Verified
... Real Estate Agency fund management system, connection to banks for better accounting monitoring. Mobile application to be improved in order to access more information easily. ...
See full reviewGérant
6 months ago
Verified
... Complete, professional system with perfect support ...
See full reviewGérant
6 months ago
Verified
... Management of billing per villa, different connections to OTAs. We thank Katia for her professional, quality and continuous support. Managers are just as available and provide real customer follow-up ...
See full reviewDIRIGEANT
5 months ago
Verified
... Team availability, synchronization with online platforms, software execution speed, software adaptability, chat support. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Team availability, synchronization with online platforms, software execution speed, software adaptability, chat support. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Team availability, synchronization with online platforms, software execution speed, software adaptability, chat support. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Team availability, synchronization with online platforms, software execution speed, software adaptability, chat support. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Assistance in writing the online report, reporting of turnover and expenses, analysis of profitability by gîte. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Assistance in writing the online report, reporting of turnover and expenses, analysis of profitability by gîte. ...
See full reviewDIRIGEANT
5 months ago
Verified
... Assistance in writing the online report, reporting of turnover and expenses, analysis of profitability by gîte. ...
See full reviewTech manager
5 months ago
Verified
... Really helpful customer support. Software is very easy to use but sometimes you need help and they are very responsive. I like that the platform is always evolving with very good features being introduced regularly ...
See full reviewTech manager
5 months ago
Verified
... Really helpful customer support. Software is very easy to use but sometimes you need help and they are very responsive. I like that the platform is always evolving with very good features being ...
See full reviewTech manager
5 months ago
Verified
... Really helpful customer support. Software is very easy to use but sometimes you need help and they are very responsive. I like that the platform is always evolving with very good features being ...
See full reviewResponsable Lodges Arverne
4 months ago
Verified
... Redo a detailed update punctually when initiatives example new pricing plan even if tutorial + Very good contacts with MOHAMED and GUETIF and XAVIER activation. ...
See full reviewResponsable Lodges Arverne
4 months ago
Verified
... Accessibility on weekends when incident after 6 p.m. on Friday evening Particularly after activation, take a progress report ABRACADAROOM Partner ...
See full reviewResponsable Lodges Arverne
4 months ago
Verified
... Redo a detailed update punctually when initiatives example new pricing plan even if tutorial + Very good contacts with MOHAMED and GUETIF and XAVIER activation. ...
See full reviewReceptionist
4 months ago
Verified
... I Like the APP of EVIIVO because is very fast and easy to use with the mobile thanks to the help of Emanuel, Clea and Miguel, Who are very kind person, available to replay at my several requestes. ...
See full reviewPDG
4 months ago
Verified
... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...
See full reviewPDG
4 months ago
Verified
... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...
See full reviewPDG
4 months ago
Verified
... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...
See full reviewPDG
4 months ago
Verified
... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...
See full reviewPDG
4 months ago
Verified
... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...
See full reviewDirector (Property Management Company)
3 months ago
Verified
... The ease, versatility and overall capability of Eviivo. There really isn’t much is cannot do; it’s been very very well designed, and the app in particular allowing designated access to owners and ...
See full reviewPropriétaire
3 months ago
Verified
... Indispensable for us for several years, eviivo meets all our needs in the management of our establishments ...
See full reviewPropriétaire
3 months ago
Verified
... Indispensable for us for several years, eviivo meets all our needs in the management of our establishments ...
See full reviewPropriétaire
3 months ago
Verified
... Eviivo continually adapts to market developments, the needs of professionals, the demands of employees, accountants, etc. Eviivo provides excellent visibility across different sites. Very easily ...
See full reviewAirBnB | Moorea
3 months ago
Verified
... Xavier my activation agent is super pro active. I highly recommend him. Always listening and finding answers to my questions. ...
See full reviewAirBnB | Moorea
3 months ago
Verified
... The registration procedure on the platform | the price difference between the currencies euros, pacific francs on the different reservation platforms. ...
See full reviewOwner
2 months ago
Verified
... Quality of service from Sorin to organize activity with Expedia Sorin is a very responsive person to my requests. I have no complaints about its effectiveness when i request. ...
See full reviewOwner
2 months ago
Verified
... Customer service ie personal interaction rather than online Flexibility with setting promos and changing rates. It is quite complicated. online registration system could be simpler to use. ...
See full reviewOwner
2 months ago
Verified
... Easy to use to successfully manage & grow our business ...
See full reviewOwner
2 months ago
Verified
... Easy to use to successfully manage & grow our business ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewPartner
1 months ago
Verified
... Not a thing every thing they do works 52 weeks a year all i can ask is keep the good work up. ...
See full reviewOwner
1 months ago
Verified
... The great ease of managing Channels and the very simple Channel management interface. I also appreciate that managing nearly 15 channels is accomplished on one page. ...
See full reviewOwner / Operator
1 months ago
Verified
... They could do a better job of making handicapped accessible features directly loadable to the OTAs. We have two units that are fully handicapped accessible and Airbnb makes very it difficult. ...
See full reviewOwner / Operator
1 months ago
Verified
... They could do a better job of making handicapped accessible features directly loadable to the OTAs. We have two units that are fully handicapped accessible and Airbnb makes very it difficult. ...
See full reviewLandlady
1 months ago
Verified
... All areas related to holiday apartment rentals are addressed and can be continually expanded with new programs. ...
See full reviewPropriétaire
1 months ago
Verified
... More local booking agencies (for guest houses) in France, a reduction in rates. I have nothing to add. Thank you and good luck ...
See full reviewCEO
1 months ago
Verified
... Happy with everything so far. However, for emergencies we could appreciate support except office hours, specially on weekends. In particular, my main server crashed on a Saturday afternoon and only ...
See full reviewParticular / Anfitrión no profesional
1 months ago
Verified
... Eviivo Simplifies Multi-Platform Bookings – An Outstanding Channel Manager ...
See full reviewParticular / Anfitrión no profesional
1 months ago
Verified
... Honestly, I can’t think of any specific improvements – the service meets all my needs perfectly. I’m confident that the Eviivo team is continuously enhancing their services, so I look forward ...
See full reviewManager
1 months ago
Verified
... I've been with Eviivo for over 15 years and used them for 5 different properties. Everything meets my needs and the helpline is brilliant. ...
See full reviewGérante
1 months ago
Verified
... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...
See full reviewGérante
1 months ago
Verified
... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...
See full reviewPropriétaire
1 months ago
Verified
... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in advance. Performance reports are clear and precise, the schedule is ergonomic, and it is also possible to respond ...
See full reviewPropriétaire
1 months ago
Verified
... However, some improvements could be considered: For the schedule: automatically integrate public holidays, school holidays and local events. For the rates: allow automatic degression between the ...
See full reviewPropriétaire
1 months ago
Verified
... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...
See full reviewPropriétaire
1 months ago
Verified
... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...
See full reviewPropriétaire
1 months ago
Verified
... However, some improvements could be considered: For the schedule: automatically integrate public holidays, school holidays and local events. For the rates: allow automatic degression between the ...
See full reviewAmministratore
29 days ago
Verified
... Resolves your problems quickly with maximum availability and courtesy. Trained staff, who can understand your difficulties and solve them with the time needed. ...
See full reviewGM
19 days ago
Verified
... Routine user support is not smooth. It is difficult to know who to contact. When you lose your password, the process is too cumbersome and wastes time. The sales department is not responsive after ...
See full reviewGM
19 days ago
Verified
... Routine user support is not smooth. It is difficult to know who to contact. When you lose your password, the process is too cumbersome and wastes time. The sales department is not responsive after going online. The calendar's ergonomics could be improved for more user-friendly views. We are eagerly awaiting the possibility of creating the option to rent ...
See full reviewGM
19 days ago
Verified
... Routine user support is not smooth. It is difficult to know who to contact. When you lose your password, the process is too cumbersome and wastes time. The sales department is not responsive after going online. The calendar's ergonomics could be improved for more user-friendly views. We are eagerly awaiting the possibility of creating ...
See full reviewGérant
16 days ago
Verified
... In the context of short-term (seasonal) rental, we no longer have any worries about overbooking. We are able to respond to all our customers on a single platform. We now have better organization and ...
See full reviewGérant
16 days ago
Verified
... In the context of short-term (seasonal) rental, we no longer have any worries about overbooking. We are able to respond to all our customers on a single platform. We now have better organization and ...
See full reviewOwner
18 days ago
Verified
... I would like to thank Aziza for her professionalism and availability. We had a lot of difficulty at the beginning but Aziza was able to manage everything. ...
See full reviewOwner
18 days ago
Verified
... I would like to thank Aziza for her professionalism and availability. We had a lot of difficulty at the beginning but Aziza was able to manage everything. ...
See full reviewCEO
12 days ago
Verified
... Excellent telephone support service regarding Eviivo functionalities, detailed explanations and very good assistance from Aziza. ...
See full reviewCEO
12 days ago
Verified
... Some Eviivo features to simplify connectivity with OTAs. Also the possibility of offering customers supplements to pay online at the time of booking. ...
See full reviewCEO
12 days ago
Verified
... Excellent telephone support service regarding Eviivo functionalities, detailed explanations and very good assistance from Aziza. ...
See full reviewCEO
12 days ago
Verified
... Some Eviivo features to simplify connectivity with OTAs. Also the possibility of offering customers supplements to pay online at the time of booking. ...
See full reviewCEO
12 days ago
Verified
... Some Eviivo features to simplify connectivity with OTAs. Also the possibility of offering customers supplements to pay online at the time of booking. ...
See full reviewManager
11 days ago
Verified
... Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation ...
See full reviewPropriétaire
10 days ago
Verified
... The development of the website, more partners available through the calls links, no anomalies to report. Good luck. ...
See full reviewUser Interface
Functional
Hoteliers often find eviivo's user interface to be highly efficient and user-friendly. Users appreciate the ease of navigation, noting that menus and features are straightforward to locate and utilize. The online interface is described as visually appealing, contributing to a modern and professional experience. There's a noted responsiveness, as interactions with the interface are swift without significant lag. Even though the platform is comprehensive, there are suggestions to further simplify it or stratify for users with varying computer proficiencies. Users also value the clarity with which data, graphs, and key information are presented, as this enhances their ability to understand and utilize the system effectively.
Inhaber
2 months ago
Verified
... I am enthusiastic about the support and the help with setting up the software and connecting to the portals. The software leaves nothing to be desired and is very easy to use. ...
See full reviewInhaber
2 months ago
Verified
... The integration of the booking mask into your own homepage could be improved: An integration via API or script would be desirable. If there is only one accommodation, a select field is displayed to ...
See full reviewInhaber
2 months ago
Verified
... The integration of the booking mask into your own homepage could be improved: An integration via API or script would be desirable. If there is only one accommodation, a select field is displayed to ...
See full reviewManager
2 months ago
Verified
... A good all round system that keeps track of guests (which all the other OTA can access) and guest payments. Easy to cancel and amend bookings and know how much is due . Assistance when required. As we are not all tech ...
See full reviewManager
2 months ago
Verified
... An additional column in the page diary for general notes eg pat test/ electrician due so do not have to run separate diary for additional appointments ...
See full reviewManager
2 months ago
Verified
... An additional column in the page diary for general notes eg pat test/ electrician due so do not have to run separate diary for additional appointments ...
See full reviewManager
2 months ago
Verified
... A good all round system that keeps track of guests (which all the other OTA can access) and guest payments. Easy to cancel and amend bookings and know how much is due . Assistance when required. As ...
See full reviewHotelier
9 months ago
Verified
... what I propose to improve is the management of photos which could be simplified to move them and order them ...
See full reviewHotelier
9 months ago
Verified
... what I propose to improve is the management of photos which could be simplified to move them and order them ...
See full reviewHotelier
9 months ago
Verified
... what I propose to improve is the management of photos which could be simplified to move them and order them ...
See full reviewGestore
9 months ago
Verified
... Over the years Eviivo has improved a lot, implementing various aspects. Among other things, support has changed, if you need help they are there, through both chat and telephone, in an absolutely ...
See full reviewGestore
9 months ago
Verified
... At the moment we are satisfied as it is, being a small B&B we do not have great management experience and our needs are certainly less than other realities ...
See full reviewChef
8 months ago
Verified
... I am a little older and not very familiar with computers and stuff. But the lady who helped me set up the program had the patience of an angel and a lot of expertise. Without her help I would have ...
See full reviewChef
8 months ago
Verified
... I am a little older and not very familiar with computers and stuff. But the lady who helped me set up the program had the patience of an angel and a lot of expertise. Without her help I would have ...
See full reviewManager
6 months ago
Verified
... this channel manager is very user-friendly, works very well and offers good value for money. I am very satisfied with de Sorin, who is responsible for activation. He is very clear in his ...
See full reviewManager
6 months ago
Verified
... Competence, kindness and knowledge of the channel manager and the specificity of our job. Everything seems easy to use, parameters, photos, descriptions, and planning is clear and well-informed, ...
See full reviewManager
6 months ago
Verified
... Best guide ever, formation is quite easy following the recommandation, the languqge used is in native language, so no lack of information due to translation ...
See full reviewMANAGER
5 months ago
Verified
... The interface is simple to use, the telephone speakers are efficient in answering all the questions we may have as users. ...
See full reviewMANAGER
5 months ago
Verified
... The part of the interface which displays the "day rate" would need to be more readable in order to allow simplified reading. ...
See full reviewMANAGER
5 months ago
Verified
... The part of the interface which displays the "day rate" would need to be more readable in order to allow simplified reading. ...
See full reviewMANAGER
5 months ago
Verified
... The interface is simple to use, the telephone speakers are efficient in answering all the questions we may have as users. ...
See full reviewMANAGER
5 months ago
Verified
... The part of the interface which displays the "day rate" would need to be more readable in order to allow simplified reading. ...
See full reviewReceptionist
4 months ago
Verified
... I Like the APP of EVIIVO because is very fast and easy to use with the mobile thanks to the help of Emanuel, Clea and Miguel, Who are very kind person, available to replay at my several requestes. ...
See full reviewPDG
4 months ago
Verified
... The website creation method, the team management module and the choice of partners which are currently limited. ...
See full reviewPDG
4 months ago
Verified
... The website creation method, the team management module and the choice of partners which are currently limited. ...
See full reviewPDG
4 months ago
Verified
... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...
See full reviewProprietor
3 months ago
Verified
... Excellent channel manager that is easy to use, efficient and has never let me down. The diary is simple to navigate giving a clear visual picture of the bookings, who is yet to arrive and who has ...
See full reviewProprietor
3 months ago
Verified
... Excellent channel manager that is easy to use, efficient and has never let me down. The diary is simple to navigate giving a clear visual picture of the bookings, who is yet to arrive and who has ...
See full reviewProprietor
3 months ago
Verified
... Eviivo continue to improve the usability of the product, including the mobile app and its reporting functionality which has added to the impact on how I run my hotel/business and plan for future ...
See full reviewPropriétaire
3 months ago
Verified
... Eviivo continually adapts to market developments, the needs of professionals, the demands of employees, accountants, etc. Eviivo provides excellent visibility across different sites. Very easily ...
See full reviewPropriétaire
3 months ago
Verified
... To say something about the colors of the site but it is a detail that has no influence on the effectiveness of the profile ...
See full reviewPropriétaire
3 months ago
Verified
... Eviivo continually adapts to market developments, the needs of professionals, the demands of employees, accountants, etc. Eviivo provides excellent visibility across different sites. Very easily ...
See full reviewAirBnB | Moorea
3 months ago
Verified
... The registration procedure on the platform | the price difference between the currencies euros, pacific francs on the different reservation platforms. ...
See full reviewOwner
2 months ago
Verified
... For us it needs to be Increased integration with the professional Travel Trade systems and increased differentiation on visible booking codes/icons. ...
See full reviewOwner
2 months ago
Verified
... Bookings from all partners are in one place avoiding double booking.Mobile app is handy to refer to when out and about .Can get a quick answer through online customer service if the query is simple ...
See full reviewOwner
2 months ago
Verified
... Bookings from all partners are in one place avoiding double booking.Mobile app is handy to refer to when out and about .Can get a quick answer through online customer service if the query is simple ...
See full reviewOwner
1 months ago
Verified
... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...
See full reviewOwner
1 months ago
Verified
... The great ease of managing Channels and the very simple Channel management interface. I also appreciate that managing nearly 15 channels is accomplished on one page. ...
See full reviewOwner
1 months ago
Verified
... The great ease of managing Channels and the very simple Channel management interface. I also appreciate that managing nearly 15 channels is accomplished on one page. ...
See full reviewOwner / Operator
1 months ago
Verified
... They could do a better job of making handicapped accessible features directly loadable to the OTAs. We have two units that are fully handicapped accessible and Airbnb makes very it difficult. ...
See full reviewOwner
1 months ago
Verified
... The onboarding was excellent. I was up and running in a week with integration with Booking and AirBnb. Also since implementing Eviivo my bookings have doubled over the previous year, no double bookings and a better customer experience. great value for money. I have all my info ...
See full reviewGérante
1 months ago
Verified
... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...
See full reviewGérante
1 months ago
Verified
... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...
See full reviewGérante
1 months ago
Verified
... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...
See full reviewPropriétaire
1 months ago
Verified
... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in advance. Performance reports are clear and precise, the schedule ...
See full reviewGM
19 days ago
Verified
... Routine user support is not smooth. It is difficult to know who to contact. When you lose your password, the process is too cumbersome and wastes time. The sales department is not responsive after going online. The calendar ...
See full reviewGM
19 days ago
Verified
... Routine user support is not smooth. It is difficult to know who to contact. When you lose your password, the process is too cumbersome and wastes time. The sales department is not responsive after ...
See full reviewGM
19 days ago
Verified
... Routine user support is not smooth. It is difficult to know who to contact. When you lose your password, the process is too cumbersome and wastes time. The sales department is not responsive after ...
See full reviewGM
19 days ago
Verified
... Routine user support is not smooth. It is difficult to know who to contact. When you lose your password, the process is too cumbersome and wastes time. The sales department is not responsive after ...
See full reviewGérant
16 days ago
Verified
... The platform is very complete, and I think that some users without developed computer knowledge must encounter some difficulties (even if support is available for them). I think that we should try to ...
See full reviewGérant
16 days ago
Verified
... The platform is very complete, and I think that some users without developed computer knowledge must encounter some difficulties (even if support is available for them). I think that we should try to simplify the software further or offer different levels ...
See full reviewGérant
16 days ago
Verified
... The platform is very complete, and I think that some users without developed computer knowledge must encounter some difficulties (even if support is available for them). I think that we should try to ...
See full reviewGérant
16 days ago
Verified
... The platform is very complete, and I think that some users without developed computer knowledge must encounter some difficulties (even if support is available for them). I think that we should try to ...
See full reviewOwner
10 days ago
Verified
... eviivo always resolves any problems in a helpful manner. They have a very easy to use online interface and are efficient when I need to connect them. ...
See full reviewOwner
10 days ago
Verified
... eviivo always resolves any problems in a helpful manner. They have a very easy to use online interface and are efficient when I need to connect them. ...
See full reviewWhat Types of Hotels eviivo is Popular For
Size
28 | Large (75-199 room)
38 | Medium (25-74 room)
72 | Small (10-24 room)
13 | X-Large (200+ room)
205 | X-Small (1-9 room)
Country
108 | France
80 | United Kingdom
37 | Germany
37 | United States of America
23 | Spain
20 | Italy
13 | Morocco
6 | Canada
5 | Portugal
3 | Austria
2 | Venezuela
2 | Malaysia
2 | Ireland
1 | Malta
1 | Belgium
1 | Colombia
1 | Belize
1 | Maldives
1 | New Zealand
1 | Madagascar
1 | French Polynesia
1 | South Africa
1 | Switzerland
1 | Chile
1 | Cyprus
1 | Brazil
1 | Argentina
1 | Croatia
Type
186 | Bed & Breakfast & Inns
63 | Boutiques
34 | Branded Hotels
2 | Casinos
39 | City Center Hotels
44 | Airport/Conference Hotels
32 | Extended Stay & Serviced Apartments
8 | Hostels
54 | Limited Service & Budget Hotels
63 | Luxury Hotels
6 | Motels
29 | Resorts
1 | RV Parks & Campgrounds
134 | Vacation Rentals & Villas
Region
43 | North America
283 | Europe
3 | Asia Pacific
2 | Oceania
6 | South America
1 | Central America
15 | Africa
Category
166 | Hotel Management Software
164 | Property Management Systems
199 | Channel Managers
113 | Vacation Rental Software
Didn’t find what you were looking for?
Features
Rate Management
Room Type Mapping
Automation & Syncing
Administration & Settings
Analytics & Reporting
Other
Available Add-ons & Modules
Channel Manager
Channel ManagersProperty Manager
Property Management SystemsWebsite Manager
Website DesignGuest Manager
Hotel CRM & Email MarketingPerformance Manager
Business IntelligencePayment Manager
Payments Processing SoftwareOwner Manager
Mobile App
Recommended by
Achievements
This vendor's trending score is rising, eviivo Suite™ CM is the #4 most trending product in the Channel Managers category (out of 111) and the #203 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreeviivo’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Eviivo Case Studies
Dieses nachhaltige B&B hat mit eviivo seine Einnahmen und seinen Anteil an Direktbuchungen auf ein neues Niveau gehoben
Mecklenburgische Seenplatte (Germany)
Launching, developing and scaling a vacation rental management company with eviivo Suite™
Come eviivo Suite™ ha contribuito a far conoscere il meglio dell'ospitalità romana.
Rome (Italy)
Launching, advertising and growing a thriving boutique hotel with eviivo Suite™
(United Kingdom)
Cómo eviivo Suite™ ha impulsado la eficiencia, visibilidad y expansión de este hotel boutique
Santa Cruz de la Palma (Spain)
De deux à trente locations : Comment ce portefeuille immobilier a grossi grâce à eviivo Suite™.
Croix (France)
Historic Boston B&B evokes the past – and welcomes the future of bookings with eviivo Suite™
Boston (United States of America)
This family-run green resort modernizes its operations and grows direct sales by 20% with eviivo
Crozet (United States of America)
eviivo helps transform this small-town inn from local secret to popular getaway
Winters (United States of America)
Dieses Hostel mit 21 Zimmern hat seinen Umsatz und seinen Anteil an Direktbuchungen mit eviivo verdoppelt
Lindau (Germany)
eviivo y su automatización
(Spain)
eviivo es la herramienta que nos facilita todo este trabajo
Malaga (Spain)
Ease of use, automation, and on-the-go mobile access, all powered by eviivo Suite, are key to the success of thriving vacation rental management company Panda Sanctuaries.
London (United Kingdom)
The Historic Berkeley Place & eviivo - Elevating Historic Hospitality
Staunton (United States of America)
Comment eviivo a accompagné les nouveaux propriétaires de l'Auberge de Carolles lors de leur reprise de l'établissement
Carolles (France)
Automation and the use of AI technology – all powered by eviivo Suite – are key to the growing success of Brambles of Inveraray.
(United Kingdom)
Comment eviivo facilite le quotidien de l'agence Stéphane Plaza Val d'Europe dans la gestion de plus 50 appartements en gestion locative de courte durée
Chessy (France)
The Lisnacurran Collection treble the size of their business using the efficiencies and functionality of eviivo Suite.
Mit eviivo zum erfolgreichen Hotelier mit über 200 Betten in Arnsberg
Hochsauerlandkreis (Germany)
Wie dieser Hotelier durch Digitalisierung mit eviivo jeden Tag mehrere Stunden an manueller Arbeit eingespart hat
Timmendorfer Strand (Germany)
References
"We don't have to worry about double bookings with Eviivo either, which can be an issue if your bookings are coming in via several online travel agencies 'OTA's'. It was one of my worst fears! Trying to juggle calendars."
"We have fond memories of sitting in various cafes all over Europe, a headphone each, and our Eviivo trainer on the other end of the phone talking us through how to use the system. We were travelling, collecting antiques to fill our B'n'B, before opening in October 2019. Hospitality was a completely new career for us and Eviivo made the software easy to understand, they were more than happy to answer what must have seemed like ridiculous questions (What's an OTA? Why do we need a merchant?) and they gave us the confidence to start taking bookings online. We discovered what it means to be PCI compliant, how important that is for the security of our guests, and Eviivo ticks that box. We don't have to worry about double bookings with Eviivo either, which can be an issue if your bookings are coming in via several online travel agencies 'OTA's'. It was one of my worst fears! Trying to juggle calendars. Over the last couple of years we have managed to drive more and more bookings directly through our website so it's great that we don't pay commission on those bookings via Eviivo. I can even offer a discount to people booking direct so there is incentive to do so. We've also just got our booze license and can now offer extras at the stage of booking. Also, I'm a bit of a geek so I love the many different types of reports. They are super useful at VAT time too!"
"You are doing such a sterling job! Really! eviivo is such an intelligent PMS! This is coming from the seasoned hotelier who has seen a lot!"
"eviivo has been the perfect technological solution for Galicia. We now have the first independent online booking engine managed by owners of holiday rentals."
"eviivo is reliable, affordable and it saves us a lot of work."
"eviivo give you the platform to take direct bookings through your own website, and that way it’s commission free for us, and we feel we’ve got quite an interesting, stylish website. eviivo are great, they’ve really generated a lot of bookings for us…yeah we’re really busy, we do find that most people now tend to book online, it’s what they want, they want that easy click of a button."
"We have fond memories of sitting in various cafes all over Europe, a headphone each, and our Eviivo trainer on the other end of the phone talking us through how to use the system. We were travelling, collecting antiques to fill our B'n'B, before opening in October 2019. Hospitality was a completely new career for us and Eviivo made the software easy to understand, they were more than happy to answer what must have seemed like ridiculous questions (What's an OTA? Why do we need a merchant?) and they gave us the confidence to start taking bookings online. We discovered what it means to be PCI compliant, how important that is for the security of our guests, and Eviivo ticks that box. We don't have to worry about double bookings with Eviivo either, which can be an issue if your bookings are coming in via several online travel agencies 'OTA's'. It was one of my worst fears! Trying to juggle calendars. Over the last couple of years we have managed to drive more and more bookings directly through our website so it's great that we don't pay commission on those bookings via Eviivo. I can even offer a discount to people booking direct so there is incentive to do so. We've also just got our booze license and can now offer extras at the stage of booking. Also, I'm a bit of a geek so I love the many different types of reports. They are super useful at VAT time too!"
"The eviivo app is a godsend. Now I can be in control of my bookings wherever I am, whatever I am doing. I can check occupancy when I’m shopping so I know exactly what I need going forward and I can organise my own time too. The app is great because I get notifications immediately a booking comes in, no need to check emails or open up the PC. This means I can send “thank you“ texts and request information straight away, which creates a good impression with the guest. When I get telephone enquiries I can just open the app wherever I am and advise on availability, no having to ask the caller to wait while I get on the PC or call back when I get home. Lots of wins and I feel in control of my business without having to stay close to the house. Well done eviivo, I’d recommend all your users to get the app."
"You are doing such a sterling job! Really! eviivo is such an intelligent PMS! This is coming from the seasoned hotelier who has seen a lot!"
"eviivo has been the perfect technological solution for Galicia. We now have the first independent online booking engine managed by owners of holiday rentals."
"eviivo is reliable, affordable and it saves us a lot of work."
Featured Customers
More Products by eviivo
Hotelier Rating
Hoteliers like Eviivo for its streamlined channel management, helping manage bookings, payments, and guest interactions efficiently. Its seamless integration with OTAs boosts visibility and saves time, effectively preventing overbookings. Users appreciate the intuitive reservation management and the platform's adaptability to unique business needs. While pricing management and reporting are highlighted as beneficial, users note limitations in customization and the need for improved integration with third-party tools.
AI-generated from the text of customer reviews
Looking for specific info?
Very efficient software and top-notch telephone support
Propriétaire from 5 to 9 room Bed & Breakfast & Inn in Roquebrune-sur-Argens (France)
Helpful and consistent long-standing business partner
Owner from 10 to 24 room Bed & Breakfast & Inn in Lanchester (United Kingdom)
Much easier management of my accommodations
Manager from 5 to 9 room Extended Stay & Serviced Apartment in Boulder Creek (United States of America)
Super service
CEO from 10 to 24 room Boutique in Essaouira (Morocco)
An available team is in the range
Gestione case vacanza from 25-49 room Vacation Rentals & Villa in Te Anau (New Zealand)
Managing ALL my assets in one platform
Gérant from 1 to 4 room Vacation Rentals & Villa in
Aziza was great
Owner from 10 to 24 room Bed & Breakfast & Inn in Marrakech (Morocco)
Feedback
GM from in Chalon-sur-Saone (France)
Professional staff
Amministratore from 5 to 9 room Bed & Breakfast & Inn in Lucca (Italy)
We have been using eviivo for several years with great satisfaction. Ease of use with an intuitive and user-friendly interface.
Propriétaire from 1 to 4 room Vacation Rentals & Villa in Port-Saint-Louis-du-Rhône (France)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
The hotel software eviivo offers a comprehensive solution for managing small to medium-sized hotels. With functions such as online booking management, channel management, invoicing and payment processing, eviivo facilitates daily operations and the management of various sales platforms. Overall, eviivo is a valuable software for hoteliers who want to manage their bookings efficiently and centrally. We can only recommend eviivo and are happy to be able to work with eviivo as a partner.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
1. Integrated channel management: Eviivo offers highly integrated channel management that allows room availability and prices to be updated in real time on multiple booking platforms simultaneously. This seamless integration reduces the risk of overbooking and saves time in managing different sales channels, which is particularly beneficial for smaller businesses that do not have dedicated revenue management teams. 2. Complete solution for small to medium-sized businesses: Unlike many other providers that often focus on larger hotel chains, eviivo is specifically tailored to the needs of small to medium-sized hotels. The software offers all essential functions in a user-friendly interface without the need for complex or expensive additional modules. This makes eviivo a cost-effective solution for small hotels, bed & breakfasts and vacation rentals that are looking for professional management of their bookings and guest data.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Ein weiterer wichtiger Vorteil von eviivo ist der ausgezeichnete Kundenservice und das benutzerfreundliche Onboarding. Nutzer loben die schnelle und kompetente Unterstützung durch das Support-Team, das bei Problemen und Fragen zuverlässig zur Seite steht. Das Onboarding ist ebenfalls sehr gut gestaltet, mit klaren Anleitungen und persönlicher Unterstützung, wodurch neue Nutzer schnell und problemlos mit der Software arbeiten können.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
eviivo
1 month ago
Dieses nachhaltige B&B hat mit eviivo seine Einnahmen und seinen Anteil an Direktbuchungen auf ein neues Niveau gehoben
eviivo
1 month ago
Launching, developing and scaling a vacation rental management company with eviivo Suite™
eviivo
1 month ago
Come eviivo Suite™ ha contribuito a far conoscere il meglio dell'ospitalità romana.
eviivo
1 month ago
Launching, advertising and growing a thriving boutique hotel with eviivo Suite™
eviivo
1 month ago
Cómo eviivo Suite™ ha impulsado la eficiencia, visibilidad y expansión de este hotel boutique
eviivo
1 month ago
De deux à trente locations : Comment ce portefeuille immobilier a grossi grâce à eviivo Suite™.
eviivo
1 month ago
Historic Boston B&B evokes the past – and welcomes the future of bookings with eviivo Suite™
eviivo
1 month ago
This family-run green resort modernizes its operations and grows direct sales by 20% with eviivo
eviivo
1 month ago
eviivo helps transform this small-town inn from local secret to popular getaway
eviivo
2 months ago
Dieses Hostel mit 21 Zimmern hat seinen Umsatz und seinen Anteil an Direktbuchungen mit eviivo verdoppelt
eviivo
7 months ago
eviivo Wins TravelTech Breakthroughs’ “Hotel Channel Management Platform Of The Year” Award
eviivo
9 months ago
Eviivo Announces First-of-its-kind World Tour With Mobile Cinema Projector To Celebrate Independent Accommodation
eviivo
1 year ago
Eviivo’s Top 5 Hospitality And Booking Tech Trends For 2024
eviivo
1 year ago
eviivo y su automatización
eviivo
1 year ago
eviivo es la herramienta que nos facilita todo este trabajo
eviivo
1 year ago
Ease of use, automation, and on-the-go mobile access, all powered by eviivo Suite, are key to the success of thriving vacation rental management company Panda Sanctuaries.
eviivo
1 year ago
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Automation and the use of AI technology – all powered by eviivo Suite – are key to the growing success of Brambles of Inveraray.
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The Lisnacurran Collection treble the size of their business using the efficiencies and functionality of eviivo Suite.
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Eviivo Debuts Industry-First, Groundbreaking AI-Powered Guest Messaging Tool For Short-Term Rentals And Independent Accommodations
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Eviivo sponsoring Industry Titans category of the Boutique Hotelier Power List 2023
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New Data: 5 Summer Travel Trends And Top Destinations in Europe For 2023
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eviivo Recognized With 2023 “TravelTech Mobile App Of The Year” Award By TravelTech Breakthrough
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How to Build an Effective Pricing Strategy
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Eviivo Launches First of its Kind Recognition Collection for Independent Accommodations in Travel Worldwide
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eviivo Reveals Top Hospitality Tech Trends For 2023
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eviivo Partners with Nuki, Vikey and Chekin to Enhance Digital Self Check-in as More Travelers Prefer High-Tech Access to Accommodations
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eviivo Debuts Groundbreaking Mobile App for Hosts, Property Owners and Boutique Hoteliers
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eviivo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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