eviivo Suite™ CM

4.8 (124 REVIEWS)

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HT Score  
85 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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eviivo Suite™ CM

4.8 (124 REVIEWS)

Ranked 6 (out of 105) in Channel Managers

Deepest one-click connectivity with highest performing OTA sites.

User avatar image User avatar image
eviivo is popular in United Kingdom, France, Germany, United States of America and Spain.

Ratings Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, eviivo Suite™ CM is the #5 most trending product in the Channel Managers category (out of 105) and the #173 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

eviivo’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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85 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About eviivo Suite™ CM
Founded in 2004 | Headquarters in United Kingdom | 132 employees
Connect eviivo suite channel manager software to all major online travel agencies (OTAs) with just one click – no paperwork, no overbookings. Channel Manager puts your hotel, B&B or vacation rental in front of a global audience whilst giving you complete control of placement, pricing and policies. Best of all, you only pay when you take a booking!

View website

Capabilities

Complete Control of guests & bookings

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

Channel Manager

Channel Managers
Connect eviivo Suite to all major online travel agencies (OTAs) with just one click – no paperwork, no overbookings.

INCLUDED

Property Manager

Property Management Systems
Award-winning property management system for independent accommodations, from boutique hotels and vacation rentals to cottages, inns and castles. Property Manager is included in the basic paid package.

INCLUDED

Website Manager

Website Design
SEO & mobile-friendly website offered with eviivo Suite -- or simply add a booking button on your current website.

INCLUDED

Promo Manager

Direct Booking Tools
Run fantastic promos, attract more guests and increase bookings!

PREMIUM ADD-ON

Guest Manager

Hotel CRM & Email Marketing
Guest Manager is designed to help you build invaluable guest profiles, in full GDPR compliance, in order to anticipate their needs and collect great reviews. And with branded unified messaging, Guest Manager delivers a world-class contactless check-in/check-out experience.

PREMIUM ADD-ON

Performance Manager

Business Intelligence
Understand where demand comes from, and monitor your business performance at a glance.

PREMIUM ADD-ON

Payment Manager

Payments Processing Software
Secure online card processing in full Level 1 PCI compliance. Accept instant online payment in any currency, from all major card types – including PayPal – with fraud protection on all transactions.

PREMIUM ADD-ON

Owner Manager

Owner Manager keeps you a step ahead by automatically calculating and keeping track of owner charges and deductions, whether you run a property portfolio or a single property.

PREMIUM ADD-ON

Mobile App

eviivo Mobile, our revolutionary mobile app, mirrors eviivo Suite and allows you to run and manage your business anywhere, anytime.

INCLUDED

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Eviivo Average Eviivo

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10

Success Stories

11

References

3

Featured Customers

Popularity by Segment

Size

157 | X-Small (1-9 room)

48 | Small (10-24 room)

17 | Medium (25-74 room)

6 | Large (75-199 room)

Country

83 | United Kingdom

58 | France

38 | Germany

18 | United States of America

17 | Spain

9 | Italy

4 | Canada

3 | Portugal

3 | Morocco

2 | Malaysia

1 | Croatia

1 | Ireland

1 | Reunion

1 | Guadeloupe

1 | Aruba

1 | Madagascar

Type

97 | Bed & Breakfast & Inns

88 | Vacation Rentals & Villas

17 | Boutiques

16 | Extended Stay & Serviced Apartments

15 | Luxury Hotels

8 | City Center Hotels

4 | Hostels

4 | Motels

1 | Branded Hotels

1 | Limited Service & Budget Hotels

1 | Resorts

1 | RV Parks & Campgrounds

Region

210 | Europe

22 | North America

5 | Africa

2 | Asia Pacific

2 | Central America

Category

124 | Channel Managers

123 | Property Management Systems

113 | Hotel Management Software

50 | Vacation Rental Software

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Hotelier Rating

Excellent
206
Very Good
17
Average
5
Poor
0
Terrible
16

Property Size

  • X-Small (157)
  • Small (48)
  • Medium (17)
  • Large (6)

Country

  • United Kingdom
    United Kingdom
    (83)
  • France
    France
    (58)
  • Germany
    Germany
    (38)
  • United States of America
    United States of America
    (18)
  • Spain
    Spain
    (17)
  • Italy
    Italy
    (9)
  • Canada
    Canada
    (4)
  • Portugal
    Portugal
    (3)
  • Morocco
    Morocco
    (3)
  • Malaysia
    Malaysia
    (2)
  • Croatia
    Croatia
    (1)
  • Ireland
    Ireland
    (1)
  • Reunion
    Reunion
    (1)
  • Guadeloupe
    Guadeloupe
    (1)
  • Aruba
    Aruba
    (1)
  • Madagascar
    Madagascar
    (1)

Region

  • North America
    North America
    (22)
  • Europe
    Europe
    (210)
  • Asia Pacific
    Asia Pacific
    (2)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (5)
9

Guest house in Provence with 5 accommodations

gérante from 1 to 4 room Bed & Breakfast & Inn in Graveson (France)

Verified
2 days ago
The possibility of creating several periods with the calendar and different prices, the simplicity of changing prices, day-to-day promotions.
Country France
gérante
X-Small Hotel
10

Effective time management

Owner from 1 to 4 room Vacation Rentals & Villa in (United Kingdom)

Verified
2 days ago
The channel manager enables me to manage my time effectively. It is useful that the source of the booking is easy to see on the calender
Country United Kingdom
Owner
X-Small Hotel
10

Experience with Eviivo

Bnb owner from 5 to 9 room Bed & Breakfast & Inn in Betws-y-Coed (United Kingdom)

Verified
4 days ago
The help chat line is really good and the staff are the same stall for years which shows me you value your staff and also yoyyour customers can relate to who they are chatting with which makes any issue's stress free...
Country United Kingdom
Bnb owner
X-Small Hotel
10

Very easy to use.

Owner from 10 to 24 room Boutique in (United Kingdom)

Verified
5 days ago
Three things. 1. it does what it is suppose to do. 2. it integrates well with other systems. 3. The back end user experience is simple to use, intuitive and not clunky. Yes, it could be improved, but to be fair, it has come on a long way since we started using it 10 years ago.
Country United Kingdom
Owner
Small Hotel
10

Very satisfied

Besitzer from 5 to 9 room Vacation Rentals & Villa in Templin (Germany)

Verified
5 days ago
I've been using the Eviivo suite for almost ten years now. As a small business, this software provides me with a user-friendly platform to simplify many of my business processes. The support team is also worth mentioning, as they are always willing to invest time in supporting me sustainably! Thank you
Country Germany
Besitzer
X-Small Hotel
10

Best of Breed

Owner from 10 to 24 room Bed & Breakfast & Inn in (United Kingdom)

Verified
6 days ago
An end-to-end solution for accommodation providers. · On boarding/migration to the eviivo platform and is managed by knowledgeable professionals. · Contracts with 100's of OTA's included. Push pricing to all OTA's. · Integration with PriceLabs and other AI powered dynamic pricing tools. · Easy to with an intuitive design that enables even t...
Country United Kingdom
Owner
Small Hotel
10

The perfect system for small and medium-sized companies

Hotelier from 10 to 24 room Bed & Breakfast & Inn in Triberg im Schwarzwald (Germany)

Verified
6 days ago
The reservation system with the channel manager, easy bookings, great connection, the good and helpful service in case of problems, administration, easy setup, good overview.
Country Germany
Hotelier
Small Hotel
10

It has been great, but keeps getting better.

owner from 5 to 9 room Extended Stay & Serviced Apartment in Trujillo (Spain)

Verified
7 days ago
Great (after sales) service, perfect web based software, automated and centralised guest communication, great app with core functions available. And it improves, now with FREE chatbot function. And very important: we get a huge percentage of direct (commission free) bookings.
Country Spain
owner
X-Small Hotel
10

EVIIVO, LA SOLUTION ADEQUATE

GERANTE from 1 to 4 room Bed & Breakfast & Inn in Arnage (France)

Verified
7 days ago
As a B&B Manager, I am very satisfied with the provision of Eviivo help with all online agents, in general.
Country France
GERANTE
X-Small Hotel
8

Satisfied

Propriétaire from 5 to 9 room Bed & Breakfast & Inn in Pont-de-Vaux (France)

Verified
7 days ago
Good value for money, eviivo is intuitive, it amply meets my needs. The team is easily reachable and competent.
Country France
Propriétaire
X-Small Hotel
  • 1
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  • 13

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

With the eviivo hotel software, accommodation managers can very easily keep track of their bookings and manage all the different booking channels. The booking situation can sometimes change so quickly, which is why I think the eviivo mobile app is especially helpful. It helps accommodation managers keep an eye on their availabilities even when they're not in the office.

Question:

What differentiates this product or service from the competition?

Answer:

With its many different customization options, eviivo software is suitable for all accommodations. From the smallest holiday home to campgrounds and bigger hotels: Every host can pick exactly what they want and need from the different solutions.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

We have come to know eviivo as a very trustworthy and reliable partner. The software solutions are well thought out and working with the eviivo team has always been a pleasure. My advice for hoteliers and hosts: Just give it a try!

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Ariane Benninger Communications Manager @ Gastfreund GmbH
RecommendationAvatar
Ariane Benninger Communications Manager @ Gastfreund GmbH
Are you a consultant or vendor that recommends eviivo? Leave a recommendation

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In-Room Hotel Tablets

Support

Unverified

eviivo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Response Time

Less than a day

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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