eviivo Suite™ HMS vs. Easy Innkeeping (by GraceSoft ):
Which Is Right for You?

The Decision

Choosing between eviivo Suite™ HMS and Easy Innkeeping hinges on your hotel’s specific needs and priorities. Both products aim to simplify operations, but eviivo offers a more extensive suite with broader integrations and a larger user base, especially among independent and boutique hotels. Meanwhile, GraceSoft’s Easy Innkeeping emphasizes straightforward reservation management with a lower price point. Your decision should reflect which features and support levels better match your property’s size, complexity, and strategic goals.

Is eviivo Suite™ or Easy Innkeeping Better for Hotels?

Both eviivo and GraceSoft target small to midsize properties, but eviivo’s primary strength lies in its extensive integrations and feature set, making it suitable for hotels seeking comprehensive management. In contrast, Easy Innkeeping offers a simpler, more accessible platform, ideal for properties that prioritize ease of use without needing as many advanced features. Given eviivo’s higher user ratings and recent reviews, it’s clear that many hoteliers prefer its broader capabilities, but is that complexity necessary for your property?

eviivo Suite™ vs Easy Innkeeping: Which Should Your Hotel Choose?

If your hotel needs robust channel management, dynamic pricing, and extensive automation, eviivo is the clear choice, supported by 191 recent reviews with a high NPS score of 9.17/5. It’s best for independent hotels, boutique properties, and vacation rentals looking for a scalable, feature-rich platform. Conversely, if your property is smaller, with limited staff and straightforward operational needs, Easy Innkeeping’s lower price ($300/month) and simpler interface could be sufficient, despite fewer recent reviews and a smaller market presence.

Is eviivo Suite™ or Easy Innkeeping Easier to Use?

eviivo’s ease of use is rated at 4.48/5, with a user-friendly interface praised for its intuitive reservation and billing processes. Its onboarding process is rated 4.38/5, showing consistent satisfaction, though some users note room for interface improvements. GraceSoft scores slightly lower at 4.4/5 but benefits from its straightforward design, especially appreciated by smaller teams. However, eviivo’s larger feature set can introduce complexity. Edge: eviivo.

Which Has Better Features: eviivo Suite™ or Easy Innkeeping?

eviivo offers a total of 54 features, including unique modules like Rate Shopping, RevPaR & ADR Reports, Digital Registration, and Housekeeping Mobile App—features that GraceSoft does not provide. GraceSoft’s main differentiator is its built-in CRM and reservations management, but it lacks eviivo’s advanced revenue management tools. If your hotel requires detailed reporting and automation, eviivo’s extensive features give it the edge. Edge: eviivo.

Which Has Better Customer Support: eviivo or GraceSoft?

eviivo’s support has a high rating of 4.57/5, with reviews highlighting professionalism and quick issue resolution, especially praising their responsiveness during onboarding and training. Some reviews note communication challenges during chat support, but overall, eviivo’s support remains highly rated. GraceSoft receives a perfect 5/5 rating, with testimonials emphasizing their courteous and available staff. However, with only 5 reviews, the data is limited. Edge: eviivo.

Which Has More Integrations: eviivo or GraceSoft?

eviivo boasts 32 verified partners, including major OTAs, channel managers, and ancillary service providers like TripAdvisor, D-Edge, and Canary Technologies, offering a broad ecosystem. GraceSoft currently has no listed verified integrations, limiting its connectivity options. For properties relying on diverse OTA channels or looking to expand distribution, eviivo’s integration breadth is advantageous. Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or GraceSoft?

eviivo’s rating of 87.72/100 and a 95% likelihood to recommend are backed by 191 reviews, many from independent and boutique hotels that praise its reliability and feature set. Recent reviews affirm its ease of use and support quality. GraceSoft’s ratings are limited, with only 5 reviews, and an 80% likelihood to recommend, mainly highlighting support rather than core features. Given the volume and recency of reviews, eviivo’s reputation is stronger. Edge: eviivo.

How Much Do eviivo and GraceSoft Cost?

eviivo’s pricing begins at $700/month with no free tier or trial, reflecting its enterprise-grade features. GraceSoft charges $300/month with a 30-day trial, appealing to smaller properties with less complex needs. The cost difference is significant, and your choice depends on whether your property can justify the higher investment for richer features or prefers an affordable, straightforward solution.

What Type of Hotel Should Use eviivo?

• Hotels that operate multiple properties or have diverse guest sources.
• Independent, boutique, or vacation rental properties seeking advanced revenue tools.
• Teams that value extensive integrations with OTAs and channel managers.
• Hotels aiming to grow direct bookings through automation and marketing.
• Not ideal if your property is very small, with minimal management needs, or on a tight budget.

What Type of Hotel Should Use Easy Innkeeping?

• Small hotels or inns with simple operational workflows.
• Properties that prioritize affordability and ease of onboarding.
• Teams with limited technical expertise needing a straightforward PMS.
• Hotels focused primarily on reservations, basic guest communication, and payments.
• Not ideal if your hotel requires extensive automation, integrations, or revenue management tools.

eviivo Suite™ vs Easy Innkeeping: The Bottom Line for Hotels

eviivo offers a comprehensive platform with broad integrations, advanced features, and a strong reputation among independent and boutique hotels. Its high review count and recent positive feedback make it the more reliable choice for properties seeking growth and automation. However, if your hotel is small, with straightforward needs and a limited budget, Easy Innkeeping can deliver essential management functions at a lower cost.

Choosing eviivo is best if you need a feature-rich system capable of supporting growth, automation, and multiple channels. If simplicity, affordability, and ease of use are your priorities, Easy Innkeeping can serve as a practical entry point. Ultimately, your hotel’s size, complexity, and strategic goals determine the best fit.

Note: This comparison is based on current reviews, feature sets, and pricing data. The more recent reviews and broader user feedback support a stronger endorsement for eviivo.