eviivo Suite™ HMS vs. Haip PMS Cloud: Which Is Right for You?

Updated November 7, 2026  ·  245 verified reviews analyzed

TLDR

We analyzed 245 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines in customer support and onboarding quality — especially for branded chain properties (5.0/5), with exclusive features like Native Email Marketing and Guest Feedback Management.

See the full breakdown below ↓

How Does eviivo Suite™ HMS Compare to Haip PMS Cloud?

Side-by-side ratings based on 245 verified hotelier reviews on HTR.

HTScore
89
0
Likelihood to Recommend
95%
N/A
Ease of Use
4.5/5
N/A
Customer Support
4.5/5
N/A
Value for Money
4.3/5
N/A
Starting Price From $700/mo From $200/mo
Verified Reviews 245 0

What Are the Pros and Cons of eviivo Suite™ HMS vs Haip PMS Cloud?

After analyzing 245 verified reviews, eviivo users most value its customer support and onboarding quality, ease of use and intuitive daily management, channel management and ota synchronization, while Telivity users highlight . Click any theme to see what reviewers say.

eviivo eviivo Telivity Telivity
Pros
+ Customer support and onboarding quality ▾
+ Ease of use and intuitive daily management ▾
+ Channel management and OTA synchronization ▾
+ Billing, invoicing, and payment workflows ▾
Cons
− Contract, pricing, and account terms frustration ▾
− Website templates and customization limits ▾

eviivo vs Telivity: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo Telivity Telivity
Small (10-24 rooms) ▾ #11 65 reviews —
Mid-Size (25-74 rooms) ▾ #17 18 reviews —
Large (75-199 rooms) ▾ #14 6 reviews —
X-Large (200+ rooms) #20 0 reviews —

By Property Type

Segment eviivo eviivo Telivity Telivity
Boutique ▾ #11 53 reviews —
Luxury ▾ #7 39 reviews —
Branded / Chain ▾ #11 21 reviews —
Extended Stay ▾ #8 18 reviews —

By Region

Segment eviivo eviivo Telivity Telivity
North America ▾ #10 34 reviews —
Europe ▾ #3 187 reviews —
Asia Pacific #25 2 reviews —
Middle East #21 0 reviews —

The Decision

Deciding between eviivo Suite™ HMS by eviivo and Haip PMS Cloud by Telivity hinges on your hotel’s size, complexity, and your specific operational needs. Both systems aim to streamline operations, but eviivo offers a more established, feature-rich platform with a strong track record, especially among small to medium independent properties. Telivity’s Haip PMS Cloud presents a modern, AI-enabled approach but lacks the extensive review base and real-world usage data that support eviivo’s reliability.

With 221 recent reviews and a high likelihood to recommend (95%), eviivo’s reputation is clearer and more recent. Telivity’s absence of reviews and market presence makes its true performance harder to gauge. Are you comfortable with a more proven solution, or are you exploring newer, AI-infused options?

Is eviivo Suite™ or Haip PMS Cloud Better for Hotels?

Both products address core hotel management challenges: reservations, channel distribution, and guest communications. eviivo’s broad feature set and established presence cater specifically to independent hotels, B&Bs, and vacation rentals, providing tools for multi-channel management, online booking, dynamic pricing, and automation—many features that are absent in Telivity’s offering.

Telivity’s Haip PMS Cloud, while modern and AI-enabled, primarily covers basic property management functions like reservations, night audits, and guest folio management, without the extensive integrations or automation eviivo provides. It’s suited for properties seeking a straightforward, cloud-hosted PMS with AI features but lacking eviivo’s depth. Do you need proven features and broad integrations, or are you willing to prioritize AI and simplicity?

Which Is Easier to Use: eviivo Suite™ or Haip PMS Cloud?

eviivo’s ease of use is highly rated at 4.48/5, with many reviews praising its intuitive interface and straightforward daily management. New users often report that onboarding is smooth, and staff adoption is relatively quick, supported by a dedicated onboarding process and extensive training resources.

In contrast, Telivity’s Haip PMS Cloud does not have available user ratings or reviews, making it difficult to assess its usability. Given eviivo’s strong user feedback, it remains the clearer choice for hotels prioritizing ease of adoption. Edge: eviivo.

Which Has Better Features: eviivo Suite™ or Haip PMS Cloud?

eviivo offers a set of 44 features exclusive to its platform, including multi-currency support, native email marketing, website development, rate shopping, automated night audits, guest CRM, and mobile app access. Its features support multi-channel distribution, revenue management, and guest engagement, making it a comprehensive tool for independent hotels.

Telivity, while including core functionalities like reservations, night audit, and basic reporting, lacks the extensive feature set eviivo offers. Its open-source roots mean it’s flexible but less turnkey. If advanced features like native marketing or integrated CRS matter, eviivo clearly leads. Edge: eviivo.

Which Has Better Customer Support: eviivo or Telivity?

eviivo’s support rating is 4.53/5, with many reviews praising their quick, knowledgeable, and supportive service during onboarding and daily operations. Customers appreciate the responsiveness and helpfulness, though some mention occasional inconsistencies.

Telivity does not have available review data or ratings for support, which leaves its support quality unverified. Given eviivo’s proven support record, it is the safer choice for hotels needing reliable assistance. Edge: eviivo.

Which Has More Integrations: eviivo or Telivity?

eviivo boasts 35 verified partners, including major OTAs like Booking.com, Expedia, and industry-specific integrations such as D-Edge and Tripadvisor. This extensive network supports multi-channel operations and simplifies synchronization.

Telivity’s platform currently has no verified integrations listed, limiting its ability to connect with popular booking channels or revenue tools. For hotels seeking a well-connected system, eviivo’s integration ecosystem is clearly superior. Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or Telivity?

eviivo’s reviews are recent and plentiful, with an overall rating of 1/5 but a high likelihood to recommend (95%) and a strong overall HT score of 89.16. Hoteliers in the B&B and independent hotel segments particularly value its ease of use, automation, and support.

Telivity’s lack of reviews or ratings makes it impossible to gauge user satisfaction. The absence of recent data favors eviivo as the more trusted and proven choice among hoteliers. Edge: eviivo.

How Much Do eviivo and Telivity Cost?

eviivo’s pricing starts at $700/month, with no free trial or freemium plan. This fee covers a comprehensive suite of features, making it suitable for small to medium properties seeking an all-in-one solution.

Telivity does not list specific pricing details, leaving potential buyers to inquire directly. Its hosted model might imply additional costs or custom pricing. Based on available data, eviivo’s transparent pricing and feature value make it more predictable for your budget.

What Type of Hotel Should Use eviivo?

  • Hotels that operate independently or as small B&Bs, guesthouses, or vacation rentals.
  • Teams seeking an all-in-one management system with built-in channel management and marketing tools.
  • Hotels requiring strong reporting, automation, and multi-channel distribution.
  • Properties looking for a reliable, well-supported platform with proven results.

Not ideal if you rely heavily on custom website design, require extensive third-party integrations outside of eviivo’s ecosystem, or have a very tight budget that demands lower-cost options.

What Type of Hotel Should Use Haip PMS Cloud?

  • Independent or boutique hotels looking for a straightforward, cloud-based PMS.
  • Hotels interested in AI features like pace and pickup alerts, rate recommendations, and automated guest emails.
  • Properties that prefer a hosted system with minimal IT management and ongoing maintenance.
  • Small hotel groups or serviced apartments wanting a modern, scalable platform.

Not ideal if you need a mature ecosystem with dozens of integrations, extensive automation, or proven hotel-specific support.

eviivo Suite™ vs Haip PMS Cloud: The Bottom Line for Hotels

eviivo’s platform is a well-established, feature-rich system tailored for independent hotels and B&Bs, backed by a broad user base and extensive recent reviews. Its capabilities for multi-channel management, automation, and support make it a safer and more reliable choice for most small to medium properties.

If your hotel values proven performance, comprehensive features, and a track record of satisfied users, eviivo is the clear pick. Its high review count and recent positive feedback emphasize its ongoing relevance and effectiveness.

Conversely, Haip PMS Cloud offers a modern, AI-driven approach suitable for properties eager to leverage automation and cloud hosting without complex integrations. However, the lack of user reviews, market presence, and detailed feature comparisons suggest it’s better suited for hotels willing to explore emerging technology at the risk of less proven support and capabilities.

In summary, unless you are an innovator prepared to pilot new AI tools with limited proven results, eviivo remains the more dependable choice for your hotel’s management needs.

How Much Do eviivo Suite™ HMS and Haip PMS Cloud Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo Telivity Telivity
Starting Price From $700/mo From $200/mo

Feature Comparison: eviivo Suite™ HMS vs Haip PMS Cloud

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature eviivo eviivo Telivity Telivity
▾ Accounting & Finance
100%
29%
Multi-currency
Gift Vouchers
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests
▾ Marketing & Ecommerce
100%
28%
Native Email Marketing
Group Booking Engine
Website Development
Booking Engine
Channel Manager
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
▾ Administration & Configuration
100%
67%
Multi-lingual
Multi-currency
Centralized user & role management
▾ Customer Management
100%
34%
Native Email Marketing
Guest Feedback Management
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging
▾ Front Office
93%
22%
Guest Feedback Management
Housekeeping module
Property Management System
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Calendar view
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
▾ Groups Management
100%
0%
Group functionality
Automated Space Optimization
▾ Guest Experience
90%
10%
Guest Feedback Management
Gift Vouchers
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in
▾ Housekeeping
100%
45%
Housekeeping module
Automated Space Optimization
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
▾ Payments
100%
0%
Multi-currency
Gift Vouchers
Payment Requests
Direct billing
Automated reminders
Integrated Payment Terminal & Card Reader
▾ Reservations Management
92%
42%
Rate Shopping Module
Property Management System
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Automated Assignments
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
▾ Revenue Management
100%
63%
Rate Shopping Module
Revenue Management Module
Pricing Intelligence
Channel Manager
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing
▾ Taxes & Compliance
75%
0%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
▾ Support & Training
100%
0%
Online 24/7 support
▾ Food & Beverage
0%
0%
Point of Sale

Real-World Results: eviivo vs Telivity by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

Telivity Telivity

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
Telivity Telivity

No published case study for this goal yet.

Improve Guest Experience
eviivo Be Still Getaways Large
+ Reduced manual efforts in booking management.
+ Enhanced guest satisfaction with timely and personalized communications.
+ Increased operational efficiency with centralized management tools.

"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."

Jamie Inlow
Jamie Inlow
Founder and Operator of Be Still Getaway...
Telivity Telivity

No published case study for this goal yet.

eviivo vs Telivity: The Bottom Line

eviivo
eviivo
4.8/5 from 245 reviews

What hoteliers love

Customer support and onboarding quality 77% positive

Support is one of the most discussed strengths, with many reviewers praising fast, human, and knowledgeable help during setup and day-to-day issues. H... Support is one of the most discussed strengths, with many reviewers praising fast, human, and knowledgeable help during setup and day-to-day issues. However, others report inconsistent chat quality, hard-to-reach agents, slow response times, and a lack of 24/7 coverage.

Ease of use and intuitive daily management 86% positive

Reviewers repeatedly say Eviivo is simple, intuitive, and easy to navigate for daily hotel operations. They note it reduces manual work and makes book... Reviewers repeatedly say Eviivo is simple, intuitive, and easy to navigate for daily hotel operations. They note it reduces manual work and makes booking, diary, and reservation management more efficient for small hotels and guesthouses.

Channel management and OTA synchronization 65% positive

Many users value Eviivo’s ability to push inventory, pricing, and bookings across OTAs from one place, reducing duplicate entry and saving time. Sever... Many users value Eviivo’s ability to push inventory, pricing, and bookings across OTAs from one place, reducing duplicate entry and saving time. Several reviews also mention the channel manager working well and helping hotels manage multi-channel distribution more effectively.

Where hoteliers push back

Contract, pricing, and account terms frustration 100% negative

A smaller but important set of reviews raises dissatisfaction with contract renewal terms, automatic billing, and booking-related fees. These comments... A smaller but important set of reviews raises dissatisfaction with contract renewal terms, automatic billing, and booking-related fees. These comments suggest buyers should pay attention to commercial terms, renewal flexibility, and total cost of ownership before committing.

Website templates and customization limits 100% negative

A recurring concern is that the website templates and design options feel rigid, dated, or insufficiently customizable. Users also want more flexibili... A recurring concern is that the website templates and design options feel rigid, dated, or insufficiently customizable. Users also want more flexibility in invoice formats, room display options, and general presentation to better match their branding and local requirements.

Unique capabilities

Multi-currency Group Booking Engine Native Email Marketing Website Development Channel Manager
4.5/5 ease of use 4.5/5 support 35 integrations
Visit Website

Frequently Asked Questions About eviivo Suite™ HMS vs Haip PMS Cloud

Can eviivo Suite™ HMS replace Haip PMS Cloud?

It depends on your requirements. eviivo Suite™ HMS and Haip PMS Cloud share many core Hotel Management Software features, but each has unique capabilities. eviivo Suite™ HMS offers 35 verified integration partners, while Haip PMS Cloud offers 0. Review the feature comparison above to see where they differ before switching.

Do eviivo Suite™ HMS or Haip PMS Cloud offer a free plan?

eviivo Suite™ HMS: No. Haip PMS Cloud: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ HMS and Haip PMS Cloud?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 89 and Telivity has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality ▾

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness ▾

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score ▾

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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