The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 225 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Ancillary revenue tracking and Mobile App.
Frontdesk Anywhere shines in ease of use , with exclusive features like Guest CRM and Guest profiles.
Side-by-side ratings based on 225 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 17 |
After analyzing 225 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Frontdesk Anywhere users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | #36 13 reviews |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | #62 1 reviews |
| Large (75-199 rooms) ▾ | #20 8 reviews | #35 2 reviews |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #19 41 reviews | #48 7 reviews |
| Luxury ▾ | #16 38 reviews | #41 6 reviews |
| Branded / Chain ▾ | #19 21 reviews | #53 2 reviews |
| Extended Stay ▾ | #10 18 reviews | #42 2 reviews |
By Region
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| North America ▾ | #15 39 reviews | #26 9 reviews |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | #18 4 reviews |
| Middle East | #29 1 reviews | — |
Choosing the right property management system (PMS) is vital for your hotel's efficiency, guest satisfaction, and growth. Both eviivo Suite™ and Frontdesk Anywhere aim to streamline operations, but they do so differently, with distinct strengths and weaknesses. Your decision hinges on your hotel’s size, location, and specific operational needs. Are you looking for a highly feature-rich platform with extensive integrations or a more straightforward, easy-to-use system? Let’s compare both to see which suits your hotel best.
eviivo Suite™ offers an all-in-one booking and PMS platform designed for properties of all sizes, especially those managing multiple channels and diverse accommodation types. It integrates with over 32 verified partners, including major OTAs like Expedia and Booking.com, and provides advanced features like guest CRM, digital registration, and automated messaging.
Frontdesk Anywhere, in contrast, provides a cloud-based solution with a focus on operational simplicity and centralized management. It boasts 15 verified integrations, including Stripe and SiteMinder, and is praised for its intuitive interface and ease of use. While eviivo has a broader feature set, Frontdesk Anywhere emphasizes straightforward management and excellent support.
Ultimately, if your focus is on automation, multi-channel distribution, and advanced guest engagement, eviivo is the better pick. If you prioritize simplicity, reliable support, and core PMS functions, Frontdesk Anywhere may be more suitable. Are you ready to dive into a detailed comparison?
If your hotel needs a comprehensive PMS that manages a diverse portfolio—such as vacation rentals, boutique inns, or properties across multiple regions—go with eviivo. Its vast feature set, extensive integrations, and ability to handle multi-currency and multi-lingual operations make it ideal for larger or multi-property businesses.
Conversely, if your hotel is a smaller operation, perhaps a boutique hotel or a motel, and you want an easy-to-use system with strong customer support, Frontdesk Anywhere is the better choice. Its simplicity, quick onboarding, and focused core functionalities help smaller teams operate more efficiently without the complexity of multiple modules.
For hotels considering future growth, eviivo’s scalability and broad integrations offer a compelling advantage, whereas Frontdesk Anywhere’s user-friendly design benefits properties that want to start small and expand gradually.
eviivo Suite™ scores a 4.43/5 for ease of use, with many users praising its intuitive reservation and billing interfaces. However, some reviews mention that the mobile app could be more developed; onboarding is rated highly at 4.38/5, with support staff helping new users adapt quickly.
Frontdesk Anywhere boasts an even higher ease-of-use rating of 4.77/5 and is consistently praised for its simple, clean interface that requires minimal training. Customers highlight its straightforward reservation management and excellent technical support, which helps staff adopt the system quickly.
Edge: Frontdesk Anywhere.
eviivo Suite™ offers 37 features exclusive to its platform—such as guest messaging, automated reminders, online check-in/out, and task management—that are absent in Frontdesk Anywhere. These features enhance automation, guest engagement, and operational control, making eviivo more suitable for managing complex, multi-channel bookings.
Frontdesk Anywhere, with only 2 features exclusive to its platform (guest CRM and guest profiles), focuses on delivering core PMS functionalities efficiently. While it covers essential needs, it doesn’t offer the extensive automation tools or integrations that eviivo does.
Edge: eviivo Suite™.
eviivo’s support team receives a 4.42/5 rating, with reviews emphasizing responsiveness and onboarding assistance. Customers appreciate their proactive help, especially during system setup and troubleshooting.
Frontdesk Anywhere surpasses this, with a 4.7/5 support rating, and users frequently praise their quick, friendly, and knowledgeable service. Many reviews mention how their support team is always available and eager to assist, making it easier to resolve issues swiftly.
Edge: Frontdesk Anywhere.
eviivo offers 32 verified partners, including hotel-specific solutions like Hotelchamp, eRevMax, and TripAdvisor, providing extensive connectivity with booking engines, channel managers, and payment systems. This breadth allows your hotel to customize and optimize its tech stack more thoroughly.
Frontdesk Anywhere integrates with 15 verified partners, including Stripe, SiteMinder, and Revinate. While fewer in number, these cover key areas like payments and distribution, but lack some of the specialized hotel integrations eviivo offers.
Edge: eviivo Suite™.
Review scores reveal eviivo’s overall rating is 0.93/5, with just 191 reviews—many of which are outdated or negative, including complaints about mishandled conversions and poor mobile app experiences. This indicates less recent positive feedback and a weaker reputation.
Frontdesk Anywhere has a stellar overall rating of 4.47/5, based on 15 reviews, all within the last six months. Hoteliers consistently praise its ease of use, support, and reliability, especially among independent and boutique properties.
Considering recent reviews, Frontdesk Anywhere is clearly rated higher by hoteliers today.
Edge: Frontdesk Anywhere.
eviivo’s pricing is straightforward at $700/month, with no free tier or trial period. Its pricing reflects its extensive feature set and broad integrations.
Pricing details for Frontdesk Anywhere are not publicly specified, but it is generally positioned as competitively priced for small-to-medium hotels, with no implementation or recurring fees disclosed. Its value depends on your property’s size and feature needs.
Not ideal if your hotel is small, with minimal online distribution needs, or if you prefer a simple, low-maintenance system.
Not ideal if your property requires advanced automation, integrations, or multi-property management.
eviivo Suite™ is a comprehensive platform suited for multi-property, multi-channel hotels that need automation, extensive integrations, and advanced guest engagement. Its broad feature set and global reach make it ideal for growing hospitality businesses.
Frontdesk Anywhere excels in simplicity, support, and ease of use, making it a top choice for small and boutique hotels that want reliable core PMS functions without the complexity of a larger system.
If your hotel demands a feature-rich, scalable system with extensive integrations, choose eviivo. If your priority is straightforward management, quick setup, and excellent support, Frontdesk Anywhere is the better option.
In today’s market, the more recent reviews and higher user satisfaction ratings favor Frontdesk Anywhere, making it the preferred choice for most hoteliers looking for reliability and ease of use.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | — |
According to HTR's product database, eviivo Suite™ PMS and Frontdesk Anywhere share 14 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Centralized user & role management | ||
| Cloud based | ||
| Guest CRM | ||
| Guest profiles | ||
| Mobile App | ||
| Multi-currency | ||
| Multi-lingual |
Showing top differences. 27 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Frontdesk Anywhere share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Frontdesk Anywhere offers 15. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Frontdesk Anywhere leads in ease of use at 4.8/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Frontdesk Anywhere: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Frontdesk Anywhere has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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