eviivo Suite™ PMS vs. Frontdesk Anywhere: Which Is Right for You?

Updated May 21, 2026  ·  225 verified reviews analyzed

TLDR

We analyzed 225 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Ancillary revenue tracking and Mobile App.

Frontdesk Anywhere shines in ease of use , with exclusive features like Guest CRM and Guest profiles.

See the full breakdown below ↓

How Does eviivo Suite™ PMS Compare to Frontdesk Anywhere?

Side-by-side ratings based on 225 verified hotelier reviews on HTR.

HTScore
87
0
Likelihood to Recommend
95%
90%
Ease of Use
4.5/5
4.8/5
Customer Support
4.4/5
4.7/5
Value for Money
4.3/5
4.3/5
Starting Price From $700/mo Contact sales
Verified Reviews 208 17

What Are the Pros and Cons of eviivo Suite™ PMS vs Frontdesk Anywhere?

After analyzing 225 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Frontdesk Anywhere users highlight . Click any theme to see what reviewers say.

eviivo eviivo Frontdesk Anywhere Frontdesk Anywhere
Pros
+ Responsive Customer Support
+ Onboarding Expertise
+ Technical Efficiency
+ Booking and Reservation Efficiency
Cons
Improvement Suggestions
Customization and Feature Development

eviivo vs Frontdesk Anywhere: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo Frontdesk Anywhere Frontdesk Anywhere
Small (10-24 rooms) #15 54 reviews #36 13 reviews
Mid-Size (25-74 rooms) #23 23 reviews #62 1 reviews
Large (75-199 rooms) #20 8 reviews #35 2 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment eviivo eviivo Frontdesk Anywhere Frontdesk Anywhere
Boutique #19 41 reviews #48 7 reviews
Luxury #16 38 reviews #41 6 reviews
Branded / Chain #19 21 reviews #53 2 reviews
Extended Stay #10 18 reviews #42 2 reviews

By Region

Segment eviivo eviivo Frontdesk Anywhere Frontdesk Anywhere
North America #15 39 reviews #26 9 reviews
Europe #6 142 reviews
Asia Pacific #33 2 reviews #18 4 reviews
Middle East #29 1 reviews

The Decision

Choosing the right property management system (PMS) is vital for your hotel's efficiency, guest satisfaction, and growth. Both eviivo Suite™ and Frontdesk Anywhere aim to streamline operations, but they do so differently, with distinct strengths and weaknesses. Your decision hinges on your hotel’s size, location, and specific operational needs. Are you looking for a highly feature-rich platform with extensive integrations or a more straightforward, easy-to-use system? Let’s compare both to see which suits your hotel best.

Is eviivo Suite™ or Frontdesk Anywhere Better for Hotels?

eviivo Suite™ offers an all-in-one booking and PMS platform designed for properties of all sizes, especially those managing multiple channels and diverse accommodation types. It integrates with over 32 verified partners, including major OTAs like Expedia and Booking.com, and provides advanced features like guest CRM, digital registration, and automated messaging.

Frontdesk Anywhere, in contrast, provides a cloud-based solution with a focus on operational simplicity and centralized management. It boasts 15 verified integrations, including Stripe and SiteMinder, and is praised for its intuitive interface and ease of use. While eviivo has a broader feature set, Frontdesk Anywhere emphasizes straightforward management and excellent support.

Ultimately, if your focus is on automation, multi-channel distribution, and advanced guest engagement, eviivo is the better pick. If you prioritize simplicity, reliable support, and core PMS functions, Frontdesk Anywhere may be more suitable. Are you ready to dive into a detailed comparison?

eviivo Suite™ vs Frontdesk Anywhere: Which Should Your Hotel Choose?

If your hotel needs a comprehensive PMS that manages a diverse portfolio—such as vacation rentals, boutique inns, or properties across multiple regions—go with eviivo. Its vast feature set, extensive integrations, and ability to handle multi-currency and multi-lingual operations make it ideal for larger or multi-property businesses.

Conversely, if your hotel is a smaller operation, perhaps a boutique hotel or a motel, and you want an easy-to-use system with strong customer support, Frontdesk Anywhere is the better choice. Its simplicity, quick onboarding, and focused core functionalities help smaller teams operate more efficiently without the complexity of multiple modules.

For hotels considering future growth, eviivo’s scalability and broad integrations offer a compelling advantage, whereas Frontdesk Anywhere’s user-friendly design benefits properties that want to start small and expand gradually.

Is eviivo Suite™ or Frontdesk Anywhere Easier to Use?

eviivo Suite™ scores a 4.43/5 for ease of use, with many users praising its intuitive reservation and billing interfaces. However, some reviews mention that the mobile app could be more developed; onboarding is rated highly at 4.38/5, with support staff helping new users adapt quickly.

Frontdesk Anywhere boasts an even higher ease-of-use rating of 4.77/5 and is consistently praised for its simple, clean interface that requires minimal training. Customers highlight its straightforward reservation management and excellent technical support, which helps staff adopt the system quickly.

Edge: Frontdesk Anywhere.

Which Has Better Features: eviivo Suite™ or Frontdesk Anywhere?

eviivo Suite™ offers 37 features exclusive to its platform—such as guest messaging, automated reminders, online check-in/out, and task management—that are absent in Frontdesk Anywhere. These features enhance automation, guest engagement, and operational control, making eviivo more suitable for managing complex, multi-channel bookings.

Frontdesk Anywhere, with only 2 features exclusive to its platform (guest CRM and guest profiles), focuses on delivering core PMS functionalities efficiently. While it covers essential needs, it doesn’t offer the extensive automation tools or integrations that eviivo does.

Edge: eviivo Suite™.

Which Has Better Customer Support: eviivo Suite™ or Frontdesk Anywhere?

eviivo’s support team receives a 4.42/5 rating, with reviews emphasizing responsiveness and onboarding assistance. Customers appreciate their proactive help, especially during system setup and troubleshooting.

Frontdesk Anywhere surpasses this, with a 4.7/5 support rating, and users frequently praise their quick, friendly, and knowledgeable service. Many reviews mention how their support team is always available and eager to assist, making it easier to resolve issues swiftly.

Edge: Frontdesk Anywhere.

Which Has More Integrations: eviivo Suite™ or Frontdesk Anywhere?

eviivo offers 32 verified partners, including hotel-specific solutions like Hotelchamp, eRevMax, and TripAdvisor, providing extensive connectivity with booking engines, channel managers, and payment systems. This breadth allows your hotel to customize and optimize its tech stack more thoroughly.

Frontdesk Anywhere integrates with 15 verified partners, including Stripe, SiteMinder, and Revinate. While fewer in number, these cover key areas like payments and distribution, but lack some of the specialized hotel integrations eviivo offers.

Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: eviivo Suite™ or Frontdesk Anywhere?

Review scores reveal eviivo’s overall rating is 0.93/5, with just 191 reviews—many of which are outdated or negative, including complaints about mishandled conversions and poor mobile app experiences. This indicates less recent positive feedback and a weaker reputation.

Frontdesk Anywhere has a stellar overall rating of 4.47/5, based on 15 reviews, all within the last six months. Hoteliers consistently praise its ease of use, support, and reliability, especially among independent and boutique properties.

Considering recent reviews, Frontdesk Anywhere is clearly rated higher by hoteliers today.

Edge: Frontdesk Anywhere.

How Much Do eviivo Suite™ and Frontdesk Anywhere Cost?

eviivo’s pricing is straightforward at $700/month, with no free tier or trial period. Its pricing reflects its extensive feature set and broad integrations.

Pricing details for Frontdesk Anywhere are not publicly specified, but it is generally positioned as competitively priced for small-to-medium hotels, with no implementation or recurring fees disclosed. Its value depends on your property’s size and feature needs.

What Type of Hotel Should Use eviivo Suite™?

  • Hotels that manage multiple properties or a diverse portfolio, including vacation rentals, inns, or resorts.
  • Teams that require extensive automation, guest communication, and multi-channel distribution.
  • Properties operating across different regions and currencies.
  • Businesses seeking to grow and scale with a flexible, feature-rich platform.

Not ideal if your hotel is small, with minimal online distribution needs, or if you prefer a simple, low-maintenance system.

What Type of Hotel Should Use Frontdesk Anywhere?

  • Small to mid-sized hotels, motels, or boutique properties seeking a straightforward management solution.
  • Hotels prioritizing ease of use and reliable support over extensive automation.
  • Properties that want a quick onboarding process and minimal training.
  • Hotels with limited technical staff or those new to PMS software.

Not ideal if your property requires advanced automation, integrations, or multi-property management.

The Bottom Line for Hotels

eviivo Suite™ is a comprehensive platform suited for multi-property, multi-channel hotels that need automation, extensive integrations, and advanced guest engagement. Its broad feature set and global reach make it ideal for growing hospitality businesses.

Frontdesk Anywhere excels in simplicity, support, and ease of use, making it a top choice for small and boutique hotels that want reliable core PMS functions without the complexity of a larger system.

If your hotel demands a feature-rich, scalable system with extensive integrations, choose eviivo. If your priority is straightforward management, quick setup, and excellent support, Frontdesk Anywhere is the better option.

In today’s market, the more recent reviews and higher user satisfaction ratings favor Frontdesk Anywhere, making it the preferred choice for most hoteliers looking for reliability and ease of use.

How Much Do eviivo Suite™ PMS and Frontdesk Anywhere Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo Frontdesk Anywhere Frontdesk Anywhere
Starting Price From $700/mo

Which Features Does eviivo Suite™ PMS Have That Frontdesk Anywhere Doesn't (and Vice Versa)?

According to HTR's product database, eviivo Suite™ PMS and Frontdesk Anywhere share 14 features. Here are the key differences — features one has that the other lacks.

Feature eviivo eviivo Frontdesk Anywhere Frontdesk Anywhere
Ancillary revenue tracking
Centralized user & role management
Cloud based
Guest CRM
Guest profiles
Mobile App
Multi-currency
Multi-lingual

Showing top differences. 27 more features differ between these products.

Real-World Results: eviivo vs Frontdesk Anywhere by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

Frontdesk Anywhere Frontdesk Anywhere

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
Frontdesk Anywhere Frontdesk Anywhere

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
Frontdesk Anywhere Frontdesk Anywhere

No published case study for this goal yet.

eviivo vs Frontdesk Anywhere: The Bottom Line

eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Ranks higher for

Large (75-199 rooms) #20 vs #35
Mid-Size (25-74 rooms) #23 vs #62
Small (10-24 rooms) #15 vs #36
Bed & Breakfast & Inns #10 vs #45

Unique capabilities

Ancillary revenue tracking Mobile App Centralized user & role management Cloud based Multi-currency
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website
Frontdesk Anywhere
Frontdesk Anywhere
4.5/5 from 17 reviews

Ranks higher for

MX #19 vs #23
Asia Pacific #18 vs #33

Unique capabilities

Guest CRM Guest profiles
4.8/5 ease of use 4.7/5 support 15 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Frontdesk Anywhere 4.5 vs 0.9 (+3.5)
Ease of Use Frontdesk Anywhere 4.8 vs 4.4 (+0.3)

Frequently Asked Questions About eviivo Suite™ PMS vs Frontdesk Anywhere

Can eviivo Suite™ PMS replace Frontdesk Anywhere?

It depends on your requirements. eviivo Suite™ PMS and Frontdesk Anywhere share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Frontdesk Anywhere offers 15. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Frontdesk Anywhere leads in ease of use at 4.8/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do eviivo Suite™ PMS or Frontdesk Anywhere offer a free plan?

eviivo Suite™ PMS: No. Frontdesk Anywhere: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ PMS and Frontdesk Anywhere?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Frontdesk Anywhere has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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