The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Mobile App and Guest CRM.
Gearco shines in ease of use and ROI , with exclusive features like Guest profiles.
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 1 |
After analyzing 209 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Gearco users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | #64 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | #43 1 reviews |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #19 41 reviews | #62 1 reviews |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | #62 1 reviews |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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| North America ▾ | #15 39 reviews | #42 1 reviews |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing between eviivo Suite™ PMS by eviivo and Gearco - True Extended Stay by Gearco hinges on your hotel’s specific needs. Both products aim to streamline property management; however, they are built for different hospitality segments and operational priorities. eviivo offers a broad, all-in-one platform favored globally for diverse property types, while Gearco is tailored specifically for long-term stay accommodations and extended stay hotels. Which aligns better with your business model?
eviivo’s extensive feature set, international presence, and strong user reviews make it a more proven choice for a wide range of properties. Conversely, Gearco’s specialized focus on long-term stays and simple, automation-heavy approach serve niche markets well. So, what is your hotel’s core operational focus?
eviivo Suite™ and Gearco serve different hotel profiles and operational challenges. eviivo is designed to accommodate properties ranging from B&Bs and vacation rentals to small hotels, offering a comprehensive, multi-feature platform. Gearco, by contrast, concentrates solely on long-term and extended stay properties, emphasizing automation and transaction accuracy.
eviivo excels in multi-property management, channel distribution, and integrations, making it suitable for hoteliers with diverse portfolios or those seeking international reach. Gearco’s strengths lie in automating long-stay check-ins, secure payment processing, and managing extended stay availability, ideal for niche operators. Does your property need broad versatility or specialized long-term stay features?
If your hotel manages a range of property types, from vacation rentals to boutique hotels, eviivo’s extensive feature set and global integrations make it the clear choice. Its 191 reviews, with 20 recent ones, support a high likelihood of recommendation (95%), highlighting its versatility and ease of use for diverse properties.
In contrast, if your focus is solely on long-term, extended stay, and you prioritize automation and error reduction, Gearco's dedicated system with just one review and a perfect 10/10 NPS score could suit you. However, consider that Gearco’s limited integrations and regional presence may restrict scalability if your plans grow beyond long-term stays. Are your needs broad or narrowly focused?
eviivo’s user rating for ease of use is 4.43/5, with high marks for onboarding and customer support, reflecting its intuitive interface and comprehensive training resources. Its widespread adoption and recent reviews affirm that your team can adopt it with minimal disruption, especially if managing multiple properties or channels.
Gearco scores a perfect 5/5 on ease of use, emphasizing its straightforward, simplified workflow tailored for long-term stays. Its minimal feature complexity could make onboarding quicker for dedicated long-stay properties, though the limited review data reduces confidence in universal applicability. Edge: Gearco.
eviivo offers 35 features exclusive to its platform, including mobile app, multi-currency, native email marketing, guest CRM, online check-in/out, and real-time reporting—features essential for larger or multi-property operations. Gearco, with only one unique feature—guest profiles—focuses on automation and transaction security, making it less feature-rich but highly specialized.
If you need advanced communication, multi-channel management, or integrations, eviivo’s broader feature set is advantageous. Gearco’s simplicity and automation are appealing if your core need is efficiency in long-term stay management. Which feature set aligns with your operational complexity?
eviivo’s customer support is highly rated at 4.42/5, with reviews praising its responsiveness and onboarding assistance. Users frequently mention its dedicated support staff helping them maximize platform benefits, reducing operational hiccups.
Gearco’s support score is 4/5; reviews describe it as solid and reliable, although with less detailed feedback due to fewer reviews. For hoteliers prioritizing extensive support during growth or integration phases, eviivo’s support network offers more reassurance. Edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and TripAdvisor, providing broad distribution and management capabilities. Gearco has only 5 verified partners, including SiteMinder and Vertical Booking, with limited regional presence.
For properties relying heavily on multiple channels and international bookings, eviivo’s extensive integrations are crucial. Gearco's fewer integrations may suffice for niche long-term stay properties but limit scalability. Which platform’s partner network better supports your distribution strategy?
eviivo’s recent reviews and 191 total ratings reflect high satisfaction, with a 95% likelihood of recommendation. Its broad user base across various property types shows its adaptability and satisfaction among hoteliers managing multiple or diverse properties.
Gearco, with only one review, reports a perfect 10/10 NPS and excellent ease of use, but lacks broad user feedback. Its high rating suggests strong satisfaction within its niche but less confidence overall. For proven reliability and wider approval, eviivo is the superior choice.
eviivo charges a $700 monthly flat fee with no implementation or trial costs, making pricing transparent but premium. Gearco’s pricing is not publicly listed, which could suggest a customized quote, often typical for niche systems.
Given eviivo’s established pricing, your hotel can plan budgets accordingly. Gearco’s bespoke pricing might be advantageous for small properties but less predictable for scaling. Which budget structure aligns with your financial planning?
Not ideal if your hotel is a small, single-property operation with only long-term stays or if you require highly customized workflows. Do you need a broad, feature-rich solution or a simple, automation-focused system?
Not ideal if you manage a diverse property portfolio, require extensive third-party integrations, or operate outside the long-term stay niche. Is your focus on automation within a specific segment?
eviivo offers a comprehensive, globally trusted platform with nearly 200 reviews and recent positive feedback, making it the more reliable choice for varied hotel operations. Its extensive features, integrations, and support make it suitable for properties seeking growth and diversification.
Gearco’s specialization in long-term stays and automation makes it ideal for niche operators that want simple, error-free management. However, with limited reviews and regional presence, it’s less proven outside its core market.
If your hotel needs a flexible, multi-property PMS with strong support and integrations, go with eviivo. If you’re focused solely on long-term stays and value automation above all, Gearco might serve you better—though eviivo’s experience and recent reviews give it a distinct edge for broader hotel use.
According to HTR's product database, eviivo Suite™ PMS and Gearco - True Extended Stay share 16 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Gift Vouchers | ||
| Guest CRM | ||
| Guest profiles | ||
| Mobile App | ||
| Multi-currency | ||
| Multi-lingual |
Showing top differences. 24 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Gearco - True Extended Stay share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Gearco - True Extended Stay offers 5. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gearco - True Extended Stay leads in ease of use at 5.0/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Gearco - True Extended Stay: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Gearco has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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