Gearco - True Extended Stay vs. Stayntouch:
Which Is Right for You?

The Decision

Choosing between Gearco - True Extended Stay and Stayntouch boils down to understanding your hotel's specific needs. Both products aim to streamline operations and improve guest experience, but their core functionalities, target audiences, and market presence differ markedly. Gearco specializes in long-term stays and offers extensive automation tailored for extended stay properties, while Stayntouch provides a broader, more versatile PMS designed for a wide range of hotel types. Which solution aligns best with your strategic goals?

Gearco’s niche focus on long-term guest management and its low review count contrast sharply with Stayntouch's widespread use and high customer satisfaction ratings. The key question remains: which platform will deliver the most value for your unique property?

Is Gearco or Stayntouch Better for Hotels?

Both Gearco and Stayntouch aim to optimize hotel operations but serve different segments and operational models. Gearco is designed explicitly for extended stay hotels, automating long-term guest check-in, payments, and stay management, with features like auto-populating guest data, electronic signature capture, and multi-property DNR controls. Stayntouch, in contrast, offers a comprehensive cloud PMS for various hotel types, with extensive features like mobile check-in, multi-property management, and flexible integrations.

While Gearco’s content and reviews are scarce—its sole review remains perfectly positive—its limited market presence and focus mean it’s best suited for long-term stay operators. Stayntouch, with over 317 reviews and a recent review count of 26 in the past six months, provides a proven, versatile platform for many hotel segments. Does your property require a specialized system for extended stays, or do you need a flexible, multi-purpose PMS?

Which Should Your Hotel Choose: Gearco or Stayntouch?

If your hotel primarily manages long-term guests, with needs around automated check-in, fee handling, and multi-property DNR controls, Gearco is the logical choice. Its user reviews highlight that it’s highly capable for independent hotels or extended stay operators seeking tailored automation and financial controls.

However, if your hotel requires a full-featured, multi-property cloud PMS with mobile check-in, revenue management, group handling, and an extensive partner ecosystem, Stayntouch is the superior option. Its broad feature set, proven scalability, and recent reviews—many praising its ease of use and customer support—make it the more versatile choice for most hotel types.

In summary, choose Gearco for specialized long-term stay management, and Stayntouch for a comprehensive, adaptable PMS that can grow with your hotel.

Is Gearco or Stayntouch Easier to Use?

Gearco boasts a perfect 5 out of 5 in ease of use, supported by its straightforward design and rapid onboarding process. Its user reviews praise its simplicity and quick staff training, emphasizing that new front desk agents can be operational swiftly.

Stayntouch scores slightly lower at 4.7 out of 5 but remains highly rated for user-friendliness. Its intuitive interface, combined with extensive support and training, helps staff adopt the system quickly, even across complex multi-property portfolios.

Edge: Gearco.

Which Has Better Features: Gearco or Stayntouch?

Stayntouch offers a broader array of features—34 unique functionalities—compared to Gearco’s 17. It includes mobile apps, online check-in/out, guest messaging, payment requests, shift planning, and numerous integrations. Gearco focuses on core long-term stay features like automated guest data population, electronic signatures, and multi-property DNR controls.

While Gearco excels in automating extended stay procedures, Stayntouch’s feature set supports a full hotel operation, from reservations to housekeeping and revenue management. Its extensive integrations and multi-lingual capabilities make it more adaptable.

Edge: Stayntouch.

Which Has Better Customer Support: Gearco or Stayntouch?

Gearco’s support receives a solid 4 out of 5, with reviews highlighting its reliability and ease of teaching new staff. However, given its limited user base and reviews, data on customer service is limited, and some users suggest more granular training resources could improve experience.

Stayntouch, with a 4.68 out of 5 support rating from 317 reviews, benefits from its larger support team, widespread industry recognition, and proactive onboarding. Users frequently commend their responsive, thorough service and ongoing updates that keep the system running smoothly.

Edge: Stayntouch.

Which Has More Integrations: Gearco or Stayntouch?

Stayntouch has a significant edge with 188 verified partner integrations, including major channel managers, PMS, and revenue systems. Shared integrations include Vertical Booking, SiteMinder, and Inn-Flow, with many unique partners supporting advanced functionalities like contactless check-in, revenue analytics, and digital guest communication.

Gearco offers only five verified integrations, primarily with channel managers and basic property systems, limiting its connectivity options. For hotels relying on extensive third-party integrations, Stayntouch provides a clear advantage.

Edge: Stayntouch.

Which Do Hoteliers Rate Higher: Gearco or Stayntouch?

Stayntouch’s 4.56/5 rating from 317 reviews vastly surpasses Gearco’s 0/5, which is based on a single, perfect score review. Recent reviews for Stayntouch are highly positive, emphasizing its ease of use, excellent onboarding, and operational impact.

Gearco’s rating, based on one review, cannot be considered representative. Hoteliers seeking a proven, highly rated solution will find Stayntouch the more trusted choice.

Edge: Stayntouch.

How Much Do Gearco and Stayntouch Cost?

Gearco does not publicly disclose pricing, suggesting it may be customized or based on specific long-term stay needs. Its model appears to be subscription-based without explicit fees listed.

Stayntouch charges $800 per month for its platform, with no mention of implementation fees or additional costs, making its pricing transparent. The high number of features and extensive integrations likely justify this price.

What Type of Hotel Should Use Gearco?

• Hotels that operate primarily with long-term or extended stay guests, needing automation for check-in, payments, and DNR controls.
• Teams managing multi-property long-stay operations seeking automated revenue and availability management.
• Independent hotels or small chains focused on reducing errors and manual work in guest management.
• Properties with a focus on automation, accuracy, and financial controls specific to long stays.

Not ideal if your hotel needs comprehensive front-desk management, group booking, or revenue management beyond long-term stays.

What Type of Hotel Should Use Stayntouch?

• Hotels of all sizes seeking a complete, cloud-based PMS with mobile check-in, online payments, and guest messaging.
• Multi-property operators needing centralized management across diverse locations and brands.
• Hotels looking to integrate easily with third-party systems like revenue management, channel managers, or contactless solutions.
• Properties that prioritize guest experience through digital check-in, self-service kiosks, and personalized communication.

Not ideal if your hotel primarily manages long-term stays with minimal need for full property management features.

Stayco vs Stayntouch: The Bottom Line for Hotels

At its core, Gearco offers a niche solution optimized for extended stay properties, automating long-term guest processes and multi-property DNR controls. Its limited market presence and review count mean it’s best suited for independent or small-scale operators focused on long-term management.

Stayntouch, with its extensive feature set, robust integrations, and high user ratings, suits a wide array of hotels—from boutique to large chains—looking for a flexible, scalable PMS that enhances operational efficiency and guest satisfaction.

Choose Gearco if your hotel’s primary focus is long-term stays requiring dedicated automation and controls. Opt for Stayntouch if you need a full, multi-functional PMS capable of supporting multiple hotel segments and growth strategies.

This comparison aims to empower your decision, highlighting each product’s strengths aligned with your property’s needs. Both systems have their merits, but only one will fit your hotel’s operational model and strategic ambitions best.