The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 233 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Guest App and Employee Messaging.
Noovy shines in ease of use and customer support , with exclusive features like Lobby Kiosk.
Side-by-side ratings based on 233 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | From $600/mo |
| Verified Reviews | 208 | 25 |
After analyzing 233 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.
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Responsive Customer Support
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Ease of Use
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Onboarding Expertise
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Customer Service
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Technical Efficiency
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Automated Payment Processing
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Booking and Reservation Efficiency
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Direct OTAs Integration
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Improvement Suggestions
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Design
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Customization and Feature Development
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | #38 12 reviews |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #19 41 reviews | #38 14 reviews |
| Luxury ▾ | #16 38 reviews | #54 2 reviews |
| Branded / Chain ▾ | #19 21 reviews | #52 2 reviews |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | #22 23 reviews |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | #16 2 reviews |
Choosing the right property management system (PMS) can transform your hotel's operations and guest experience. Both eviivo Suite™ and Noovy PMS aim to streamline your workflows, but they do so with different strengths. While eviivo offers a broader global presence and more extensive user feedback, Noovy focuses on simplicity and affordability. Your decision hinges on what your hotel needs most—robust features or ease of use—and which platform aligns best with your growth plans.
Are you prioritizing a system with extensive integrations and proven reliability, or do you prefer a straightforward, cost-effective solution? Let’s explore how these two compare across critical areas.
eviivo Suite™ and Noovy PMS both address core hotel management challenges—booking, guest communication, and distribution—but they diverge in scope and complexity. eviivo is a comprehensive platform trusted by over 28,000 accommodations worldwide, with a focus on multi-property management, extensive integrations, and advanced features. In contrast, Noovy emphasizes simplicity and speed, with a user-friendly interface designed for hotels seeking quick onboarding and straightforward operation.
eviivo’s strong global presence and recent review momentum make it a more reliable choice for hotels seeking proven stability. Noovy, with fewer reviews and a smaller footprint, may appeal to hotels that want a leaner, easier-to-deploy system. Do you need a mature platform with a broad feature set or a nimble system that gets you up and running fast?
If your hotel operates multiple properties, particularly in diverse geographic markets, eviivo’s extensive integration network and proven track record make it the better fit. Its advanced features like gift vouchers, guest app, and shift planning cater to mid- to large-scale operations that value automation and customization.
On the other hand, if your hotel is a smaller, independent property that values simplicity, quick onboarding, and cost-effectiveness, Noovy is likely the better choice. Its all-in-one approach, combining PMS, channel management, and booking engine at a competitive €5 per room per month, appeals to hotels that want a straightforward system without sacrificing essential functions.
eviivo’s UI is rated at 4.43/5, with many reviews highlighting its intuitive booking and management workflows, as well as strong onboarding support. However, some users mention that the interface could be more modern, and mobile app enhancements are needed. Despite these criticisms, eviivo’s onboarding expertise ensures hotels can adopt the platform effectively.
Noovy outperforms in ease of use with a 4.84/5 rating, thanks to its clean, simple design and straightforward workflows. Customers praise its fast setup, minimal training requirements, and round-the-clock support, making it ideal for hotels that want a system that’s easy to learn and operate daily.
Edge: Noovy.
eviivo offers 44 shared features with seven exclusive to its platform, including gift vouchers, guest apps, automated assignments, shift planning, Employee Messaging, SOC2 compliance, and EPoS. These capabilities support complex operations and larger portfolios.
Noovy provides 40 verified integrations and core features, including direct OTA integrations, automated payments, and revenue management. It also offers unique tools like rules-based room assignments, passport scanners, ID registration pre-fill, and lobby kiosks for enhanced guest check-in.
While eviivo’s feature set is broader, Noovy’s core functionalities are highly effective for smaller hotels seeking automation and quick results.
Edge: eviivo.
eviivo’s support rating is 4.42/5, with frequent praise for responsiveness and onboarding assistance. Reviewers mention that support staff like Joseph and Xavier are proactive and helpful, which is crucial during initial setup and troubleshooting.
Noovy surpasses with a 4.89/5 support rating, with reviews emphasizing its friendly, fast, and reliable service. Customers report that support consistently exceeds expectations, especially considering the platform’s straightforward onboarding process.
Edge: Noovy.
eviivo integrates with 32 verified partners, including major OTAs and channel management tools like TripAdvisor, PriceLabs, and D-Edge. Its extensive network supports larger, multi-channel distribution strategies.
Noovy offers 40 verified integrations, with partnerships including Experience Hotel, SiteMinder, Revinate, and Shiji Group. Its broader partner list reflects a focus on diverse markets and modern platforms.
While both are strong, Noovy’s slightly higher partner count and newer integrations give it an edge for hotels seeking maximum connectivity.
Edge: Noovy.
eviivo’s ratings reflect a broader user base but lower overall scores—0.93/5 overall and 0.93/5 for recent reviews—highlighting mixed experiences, especially among larger or more complex properties. Its reviews often mention stability and integration but also cite interface issues and support challenges.
Noovy’s higher ratings—5/5 overall and 4.84/5 for ease of use—are supported by recent reviews from small to mid-sized hotels, all praising its reliability, speed, and support. Its limited review count (19 reviews with recent activity) indicates a newer but highly-rated platform.
Edge: Noovy.
eviivo’s pricing starts at $700 per month, with no free tier or trial, making it a significant investment suited for larger, resource-rich hotels or chains.
Noovy charges €5 per room per month, with no implementation fee or trial period, positioning it as an affordable, predictable option for small to medium properties.
If budget is a concern, Noovy offers a clear advantage; if you require a mature, enterprise-level platform, eviivo is more costly but feature-rich.
Not ideal if your hotel is small, with limited staff, or if you prefer a simple, quick-to-deploy system without extensive features.
Not ideal if your hotel has complex needs requiring extensive customization or if you operate on a large, multi-property scale requiring advanced automation.
If your hotel operates multiple properties, especially internationally, and you need a system with deep integrations, robust features, and proven stability, eviivo is the better choice. Its extensive network and comprehensive tools support large-scale operations and complex workflows.
For hotels seeking a simple, affordable, and fast-to-adopt PMS, Noovy offers a straightforward alternative with high user satisfaction, especially in small to medium settings. Its higher recent ratings and support quality make it an appealing pick for independent hoteliers.
Ultimately, choose eviivo if you need a mature, feature-heavy platform for growth and complexity. Opt for Noovy if your hotel values ease, speed, and cost-effectiveness without sacrificing essential automation.
According to HTR's product database, eviivo Suite™ PMS and Noovy PMS share 44 features. Here are the key differences — features one has that the other lacks.
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| Automated Assignments | ||
| Employee Messaging | ||
| Gift Vouchers | ||
| Guest App | ||
| ID Scanning & Registration Pre-fill | ||
| Integrated ID & Passport Scanner | ||
| Lobby Kiosk | ||
| Rules Based Room Assignments | ||
| SOC2 Complaint | ||
| Shift Planning |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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