eviivo Suite™ PMS vs. Redforts: Which Is Right for You?

Updated May 15, 2026  ·  251 verified reviews analyzed

TLDR

We analyzed 251 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Ancillary revenue tracking and Integrated Payment Terminal & Card Reader.

Redforts shines when it comes to ease of use and intuitive system , with exclusive features like Lobby Kiosk.

See the full breakdown below ↓

How Does eviivo Suite™ PMS Compare to Redforts?

Side-by-side ratings based on 251 verified hotelier reviews on HTR.

HTScore
87
73
Likelihood to Recommend
95%
95%
Ease of Use
4.5/5
4.7/5
Customer Support
4.4/5
4.6/5
Value for Money
4.3/5
4.5/5
Starting Price From $700/mo From $500/mo
Verified Reviews 208 43

What Are the Pros and Cons of eviivo Suite™ PMS vs Redforts?

After analyzing 251 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Redforts users highlight ease of use and intuitive system, reservation management, customer service. Click any theme to see what reviewers say.

eviivo eviivo Redforts Redforts
Pros
+ Responsive Customer Support
+ Ease of use and intuitive system
+ Onboarding Expertise
+ Reservation management
+ Technical Efficiency
+ Customer service
+ Booking and Reservation Efficiency
+ Continuous improvement and innovation
Cons
Improvement Suggestions
Integration capabilities
Customization and Feature Development
Interface and design improvements

eviivo vs Redforts: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo Redforts Redforts
Small (10-24 rooms) #15 54 reviews #31 21 reviews
Mid-Size (25-74 rooms) #23 23 reviews #49 3 reviews
Large (75-199 rooms) #20 8 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment eviivo eviivo Redforts Redforts
Boutique #19 41 reviews #30 18 reviews
Luxury #16 38 reviews #39 5 reviews
Branded / Chain #19 21 reviews #49 2 reviews
Extended Stay #10 18 reviews #37 2 reviews

By Region

Segment eviivo eviivo Redforts Redforts
North America #15 39 reviews #32 4 reviews
Europe #6 142 reviews #14 39 reviews
Asia Pacific #33 2 reviews
Middle East #29 1 reviews

The Decision

Choosing the right property management system (PMS) is critical for your hotel's operational efficiency and guest experience. Both eviivo Suite™ and Redforts aim to streamline your daily tasks, but they diverge significantly in market presence, reviews, and feature set. Your decision hinges on which platform better aligns with your property size, regional location, and specific needs.

eviivo boasts a larger user base, more recent reviews, and a broader range of integrations, making it the more proven choice. But does that make it the best fit for your hotel? Let’s explore.

Is eviivo Suite™ or Redforts Better for Hotels?

eviivo and Redforts both serve as all-in-one solutions for property management, booking, and channel coordination. eviivo excels in global reach, extensive integrations, and a vast, active user community, especially among independent hotels and vacation rentals. Redforts, meanwhile, offers a straightforward, cost-effective platform with core management tools and a focus on operational automation.

Where they differ is in their market focus, feature depth, and review recency. eviivo has nearly five times more reviews (191 vs. 40) with recent feedback, providing a more current pulse on performance. Does your hotel need a proven solution with a broad ecosystem, or a simpler system with core functionalities? That’s the central question.

eviivo Suite™ vs Redforts: Which Should Your Hotel Choose?

If your hotel is a vacation rental, bed & breakfast, or small independent property seeking wide OTA reach and extensive integrations, go with eviivo. Its strong presence in Europe and North America, combined with 43 shared features and 8 unique ones like automated night audits and integrated CRS, makes it ideal for multi-channel, multi-property management.

If, however, you operate a small hotel, hostel, or property in Spain or emerging markets and prioritize affordability, Redforts offers a more accessible, modular approach. Its core features, including reservation management, online check-in, and POS integration, are sufficient for streamlined operations at a lower price point, especially with only 2 verified partners.

Is eviivo Suite™ or Redforts Easier to Use?

eviivo scores a 4.43/5 for ease of use, with many users praising its straightforward reservation processes and mobile app, which allows management from anywhere. The onboarding process is rated 4.38/5, with support staff helping new users quickly adapt, though some note the interface could be more modern.

Redforts surpasses slightly with a 4.68/5 rating, reflecting its intuitive design and simplified workflows, especially appreciated by small hotels and hostels. Support responsiveness and ease of managing reservations are frequently highlighted.

Edge: Redforts.

Which Has Better Features: eviivo Suite™ or Redforts?

eviivo provides a broader feature set, with 51 features in total—8 exclusive ones like automated assignments, ancillary revenue tracking, and integrated payment terminals. Its integrated CRS, online checkout, and automation tools are particularly advanced, supporting complex multi-property and multi-channel operations.

Redforts offers 46 features, with key strengths in reservation management, online check-in, and POS integration. Its unique features, like integrated ID scanner and lobby kiosk, cater more to small hotels and hostels seeking operational automation.

Edge: eviivo.

Which Has Better Customer Support: eviivo or Redforts?

eviivo's support scores a 4.42/5, with reviews praising its responsiveness and dedicated onboarding assistance. Hoteliers frequently mention the support team’s proactive help, especially during system configuration and troubleshooting.

Redforts’ support surpasses slightly, with a 4.53/5 rating, and users highlight their personal, quick responses. Given the smaller team, support feels more attentive, which is a plus for smaller properties.

Edge: Redforts.

Which Has More Integrations: eviivo or Redforts?

eviivo’s 32 verified partners include major OTAs and channel managers like Expedia, Booking.com, and Hotelchamp, enabling extensive distribution and marketing integrations. It’s integrated with industry leaders like TripAdvisor and D-Edge, supporting broad connectivity.

Redforts has only 2 verified partners—WuBook and Experience Hotel—limiting its integration scope. While functional, its ecosystem is narrower, suitable for properties with simpler channel needs.

Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or Redforts?

eviivo’s more recent reviews and higher overall rating (0.93/5 vs. 0/5) indicate a more positive experience, especially among vacation rentals and independent hotels. Users appreciate its comprehensive features, ease of booking, and support.

Redforts has fewer reviews and a lower overall rating, but users in small hotels and hostels praise its simplicity and support responsiveness. Its smaller user base suggests less overall satisfaction but targeted suitability.

Edge: eviivo.

How Much Do eviivo and Redforts Cost?

eviivo’s pricing starts at $700/month, with no free trial offered, reflecting its enterprise-level features and integrations. Redforts charges $500/month, also without a trial period, positioning itself as a more affordable, straightforward solution.

Both are subscription-based, with costs varying based on property size and module activation. Your choice depends on budget and required features.

What Type of Hotel Should Use eviivo?

  • Hotels, B&Bs, vacation rentals, and resorts seeking multi-channel distribution and integration with OTAs.
  • Properties managing multiple locations or unique accommodations like yurts, boats, or castles.
  • Teams that need automation for guest messaging and night audits.
  • Hotels with plans to scale and expand their portfolio across regions.

Not ideal if you want a simple, budget-friendly system with minimal integrations or are in a very small property with basic needs.

What Type of Hotel Should Use Redforts?

  • Small hotels, hostels, and boutique properties in Spain, Latin America, or emerging markets.
  • Hotels seeking core operational automation without extensive third-party integrations.
  • Properties that prefer a cost-effective, easy-to-learn PMS with basic revenue and reservation management.
  • Owners who value attentive support with a straightforward, intuitive interface.

Not ideal if you need comprehensive integrations, advanced automation, or operate at a large scale with complex distribution channels.

eviivo Suite™ vs Redforts: The Bottom Line for Hotels

eviivo offers a comprehensive, globally trusted platform with extensive integrations, advanced automation, and a large user base. Its broad feature set and recent reviews make it a reliable choice for multi-property and multi-channel operators.

Choose eviivo if your hotel needs scalability, robust connectivity, and proven reliability—especially if your portfolio spans regions or includes vacation rentals. Its higher price reflects its enterprise-grade capabilities.

Redforts, while simpler and more affordable, is suitable for small hotels, hostels, or properties in markets where cost and ease of use are more critical. Its support and intuitive design are advantages, but its limited integrations and lower review volume suggest it’s best for straightforward operations.

In conclusion, if your hotel values proven stability, extensive features, and a large, active community, eviivo is the clear choice. For smaller properties prioritizing ease and cost, Redforts is worth considering, especially given recent positive support reviews.

How Much Do eviivo Suite™ PMS and Redforts Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo Redforts Redforts
Starting Price From $700/mo From $500/mo

Which Features Does eviivo Suite™ PMS Have That Redforts Doesn't (and Vice Versa)?

According to HTR's product database, eviivo Suite™ PMS and Redforts share 43 features. Here are the key differences — features one has that the other lacks.

Feature eviivo eviivo Redforts Redforts
Ancillary revenue tracking
Automated Assignments
ID Scanning & Registration Pre-fill
Integrated CRS
Integrated ID & Passport Scanner
Lobby Kiosk
Online Checkout
SOC2 Complaint
Shift Planning

Real-World Results: eviivo vs Redforts by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

Redforts Redforts

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
Redforts Redforts

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
Redforts Redforts

No published case study for this goal yet.

eviivo vs Redforts: The Bottom Line

eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Ranks higher for

Mid-Size (25-74 rooms) #23 vs #49
Small (10-24 rooms) #15 vs #31
X-Small (< 10 rooms) #3 vs #15
Bed & Breakfast & Inns #10 vs #32

Unique capabilities

Ancillary revenue tracking Integrated CRS Online Checkout Automated Assignments Shift Planning
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website
Redforts
Redforts
4.8/5 from 43 reviews

What hoteliers love

Ease of use and intuitive system 93% positive

Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.

Reservation management 61% positive

The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.

Customer service 100% positive

The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.

Where hoteliers push back

Integration capabilities 50% negative

Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.

Interface and design improvements 75% negative

While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.

Ranks higher for

Hostels #12 vs #23
ES #2 vs #5
MX #6 vs #23

Unique capabilities

Integrated ID & Passport Scanner Lobby Kiosk ID Scanning & Registration Pre-fill
4.7/5 ease of use 4.5/5 support 2 integrations
Visit Profile

Where the ratings diverge most

Overall Rating eviivo 0.9 vs 0.0 (+0.9)

Frequently Asked Questions About eviivo Suite™ PMS vs Redforts

Can eviivo Suite™ PMS replace Redforts?

It depends on your requirements. eviivo Suite™ PMS and Redforts share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Redforts offers 2. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do eviivo Suite™ PMS or Redforts offer a free plan?

eviivo Suite™ PMS: No. Redforts: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ PMS and Redforts?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Redforts has 73. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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