Exely Booking Engine vs. roommaster booking engine:
Which Is Right for You?

The Decision

When evaluating booking engines for your hotel, you need a solution that enhances direct bookings, simplifies operations, and integrates with your existing systems. Both Exely Booking Engine and roommaster's booking engine aim to fulfill these needs, but they approach the task differently. While Exely has a higher overall rating and more recent reviews, roommaster offers a more extensive range of integrations and features. Which platform aligns better with your hotel’s priorities?

Is Exely Booking Engine or roommaster Booking Engine Better for Hotels?

Both Exely and roommaster are designed to increase direct bookings and streamline reservation management. Exely’s platform emphasizes marketing tools, user-friendliness, and customer support, while roommaster focuses on customization, integration, and operational control. The divergence lies in their core strengths: Exely excels in marketing and ease of use, whereas roommaster offers broader integrations and more detailed features.

With Exely’s higher HTR score and 144 reviews — including 63 recent ones — it benefits from ongoing user feedback that guides updates and improvements. Conversely, roommaster’s 70 reviews, mostly older, suggest steadier but less recent data. Do you prioritize recent feedback and high user satisfaction? Or is extensive integration and customization more critical for your hotel?

Exely Booking Engine vs roommaster Booking Engine: Which Should Your Hotel Choose?

If your hotel needs a highly intuitive, support-driven platform focused on marketing and boosting direct bookings, Exely is the clear choice. It’s better suited for independent hotels, boutique properties, and chains seeking quick deployment and excellent support. Its user ratings (4.91/5 for ease of use, 4.96/5 support) confirm its ease of onboarding and daily management.

If your hotel requires extensive integrations, advanced features like loyalty programs, and detailed customization, roommaster is preferable. It caters well to larger properties or those with complex operational needs, offering 56 verified integrations and features like social media booking and Google Analytics tracking. However, its overall rating (4.31/5) indicates less recent positive feedback.

Is Exely Booking Engine or roommaster Booking Engine Easier to Use?

Exely’s interface receives a 4.91/5 ease-of-use rating based on recent reviews, with users praising its straightforward navigation and responsive dashboard. Many reviewers mention how quickly their staff learned the system and how it simplified daily operations, reducing support hours and training time.

roommaster’s user friendliness scores slightly lower at 4.43/5. Users appreciate its clear, web-based portal, but some note that support can vary, and onboarding can involve a steeper learning curve, especially for complex features. Overall, Exely edges out in ease of use for most hotels, especially those prioritizing quick adoption.

Which Has Better Features: Exely or roommaster?

Exely offers 21 shared features and 8 additional unique ones, including Facebook conversion tracking, Tripadvisor bookings, multiple payment options (PayPal, Stripe, PayU), and Google Hotel Ads bookings. These features are tailored for marketing and online visibility, aiding direct booking growth.

roommaster provides 21 shared features but boasts 11 exclusive ones such as wedding and corporate modules, loyalty program integrations, gift vouchers, and social media booking. Its broader feature set supports complex operational needs and marketing strategies.

Overall, Exely’s features focus more on online marketing and flexible bookings, while roommaster emphasizes operational and promotional tools. The choice depends on whether your priorities are marketing-driven or operationally comprehensive. Edge: roommaster.

Which Has Better Customer Support: Exely or roommaster?

Exely’s customer support boasts a 4.96/5 rating, with reviews highlighting prompt responses, friendly communication, and proactive assistance. One hotel mentions how Exely’s team “answers all questions quickly and conducts friendly negotiations,” which reassures users of ongoing support.

roommaster’s support scores 4.16/5, with reviews citing helpful staff but also noting inconsistencies in response times and support knowledge. Some users mention delays in issue resolution and the need for more organized training. Based on recent reviews, Exely’s support is more responsive and reliable.

Edge: Exely.

Which Has More Integrations: Exely or roommaster?

roommaster excels in integrations, with 56 verified partners, including major systems like Sage, GuestCentric, and Otelier. Its extensive network supports a wide range of operational and marketing tools, making it suitable for hotels with complex tech stacks.

Exely offers 8 verified partners, including Hotellab, Booking.com, and Mews, focusing on essential integrations and online marketing. While fewer in number, these still cover critical channels for independent hotels and boutique properties.

If your hotel relies heavily on third-party systems or GDS connections, roommaster’s extensive integrations give it an edge. For simpler setups prioritizing core functionalities, Exely’s smaller but targeted partner list suffices. Edge: roommaster.

Which Do Hoteliers Rate Higher: Exely or roommaster?

Exely’s recent reviews and higher overall ratings (4.31/5) reflect a more positive sentiment among hoteliers, especially in the last six months. Hotels rated Exely highly for ease of use, customer support, and value, with a 98% likelihood of recommendation.

roommaster’s older reviews (average 4.21/5) indicate steady satisfaction, particularly among larger or more operationally complex hotels. However, its recent feedback is less abundant, making Exely the more trusted choice currently.

Edge: Exely.

How Much Do Exely and roommaster Cost?

Exely’s pricing is straightforward at $200 per month, with no implementation or trial fees. Its flat monthly fee suits hotels seeking predictable costs without hidden charges.

roommaster’s base price starts at $500, with no mention of trial or implementation fees. Its higher cost reflects its broader feature set and extensive integrations, which may justify the investment for larger properties.

Your choice depends on your budget and feature needs: Exely offers a lower-entry point for smaller hotels, while roommaster caters to hotels requiring more customization and integrations.

What Type of Hotel Should Use Exely?

• Hotels that prioritize ease of use and quick deployment.
• Independent boutique hotels, city center hotels, or resorts seeking to boost direct bookings.
• Hotels with limited IT staff or those who value excellent customer support.
• Properties aiming to reduce reliance on OTAs and improve online visibility.
• Teams that want marketing tools like TripAdvisor booking and Facebook conversion tracking.

Not ideal if your hotel:

• Needs extensive operational customization.
• Requires deep integration with complex property management systems.
• Has a large, multi-property portfolio with complex workflows.
• Seeks features like loyalty programs or corporate modules (better in roommaster).

What Type of Hotel Should Use roommaster?

• Hotels with complex operations, such as large resorts or multiple properties.
• Hotels needing extensive integrations with financial, GDS, or marketing systems.
• Properties requiring advanced features like loyalty programs, gift vouchers, and corporate modules.
• Hotels aiming for a high degree of customization, particularly in booking and rate management.
• Teams that want detailed analytics, A/B testing, and real-time data tracking.

Not ideal if your hotel:

• Prefers a simple, user-friendly interface.
• Has a limited IT team or minimal technical resources.
• Needs quick deployment without extensive setup.
• Is focused on boutique or small properties with straightforward needs.

Exely vs roommaster: The Bottom Line for Hotels

Exely offers a user-friendly, marketing-focused booking engine supported by high customer satisfaction and recent positive reviews. Its strengths lie in simplicity, support, and boosting direct bookings, making it ideal for smaller or independent hotels.

roommaster provides a robust, highly customizable platform with extensive integrations and features suitable for large, complex properties. It supports operational needs and advanced marketing strategies but may involve a steeper learning curve and higher costs.

If your hotel values ease, rapid deployment, and excellent support, Exely is the safer choice. For operational complexity, extensive system integration, and advanced features, roommaster is preferable. Choose based on your hotel’s size, complexity, and strategic priorities.