Exely Channel Manager vs. roommaster channel manager:
Which Is Right for You?

The Decision

Choosing the right channel management platform for your hotel is a crucial step in streamlining operations, maximizing revenue, and reducing overbooking risks. Both Exely Channel Manager and roommaster Channel Manager aim to simplify distribution and improve your online presence, but they do so with distinct strengths and weaknesses. Your decision hinges on your hotel’s size, regional focus, and specific needs for features and support.

Exely emphasizes ease of use, rapid synchronization, and high customer satisfaction, especially for independent hotels and smaller chains. Roommaster offers extensive integrations and a broader global reach, making it appealing for larger hotel groups or properties requiring comprehensive distribution control. Which of these solutions aligns best with your hotel’s current and future distribution goals?

Is Exely or roommaster Better for Hotels?

Exely and roommaster both target hotel distribution, but they cater to different hotel profiles and operational needs. Exely's core strength lies in its intuitive interface, rapid synchronization, and high customer satisfaction, evidenced by its 102 reviews and a 4.14/5 overall rating from recent reviews. It’s tailored for hotels seeking straightforward online distribution, mainly in North America, Europe, and Asia Pacific, with a focus on independent hotels and boutique properties.

Roommaster, by contrast, manages distribution across 300+ OTAs and GDS platforms, with a broader regional presence—especially in South America, North America, and Europe. It boasts a larger partner network (56 verified integrations) and a focus on maximizing visibility and rate parity for larger hotels or chains. Its overall rating (4.14/5) and 31 reviews indicate a dedicated user base, but the platform's complexity and cost may be less suitable for smaller properties.

Does your hotel prioritize ease of implementation and rapid results, or do you require extensive global reach and complex distribution control? Both platforms aim to improve operational efficiency but serve different hotel profiles.

Exely vs roommaster: Which Should Your Hotel Choose?

If your hotel needs a simple, effective channel manager with excellent support, go with Exely. Its high ratings across ease of use (4.95/5), onboarding (4.86/5), and customer support (4.95/5), along with 102 reviews and a 98% likelihood to recommend, make it the clear choice for small to mid-sized hotels seeking fast deployment and reliable service.

If your hotel demands broad global distribution, complex channel management, and detailed analytics, choose roommaster. Its extensive partner network (56 verified integrations), features like PMS connectivity and yield rules, and proven track record with large hotel groups make it a better fit for properties with complex distribution needs, despite its higher cost ($300/month) and more technical onboarding.

When in doubt, consider your hotel’s size, regional focus, and distribution complexity. Exely’s more recent reviews and higher ratings give it a decisive edge for most independent and boutique hotels.

Is Exely or roommaster Easier to Use?

Exely's user interface scores 4.95/5, with reviews highlighting its intuitive navigation, straightforward setup, and quick staff onboarding. Users say it "reduces manual work" and that its platform feels "like a true partnership," making staff adoption smooth even for less tech-savvy teams.

Roommaster, with a 4.35/5 rating, is praised for being easy to learn and troubleshoot, especially for first-timers. However, some reviews mention that support during after-hours can be less responsive, and training materials could be more organized.

Edge: Exely.

Which Has Better Features: Exely or roommaster?

Exely offers unique features such as multi-lingual support, which can be advantageous for hotels serving international guests. Its feature set includes 12 shared features plus one exclusive to Exely, and its platform is particularly strong in real-time synchronization and rate management.

Roommaster provides features like PMS connectivity and yield rules—both absent from Exely—and boasts a total of 14 features, including 2 unique to it. Its core strength lies in centralized rate control and detailed channel-specific analytics, ideal for larger properties or hotels with complex distribution strategies.

Edge: Exely for ease of use and multi-lingual support; roommaster for advanced distribution features.

Which Has Better Customer Support: Exely or roommaster?

Exely’s customer support scores 4.95/5, with recent reviews emphasizing quick, responsive, and friendly service. Hoteliers mention that support "solves issues quickly and professionally" and praise onboarding, making it easier for staff to adapt.

Roommaster’s support scores 3.94/5, with some reviews indicating that after-hours support remains a challenge and response times can vary. While support quality has improved over time, it still trails behind Exely’s high satisfaction ratings.

Edge: Exely.

Which Has More Integrations: Exely or roommaster?

Roommaster’s network includes 56 verified partners, including major OTAs, regional platforms, and GDS systems, making it suitable for hotels seeking maximum distribution reach. It supports integrations with Sage, GuestCentric, Otelier, and others, providing extensive options for complex distribution strategies.

Exely, with 8 verified partners, offers a more curated set of integrations focused on essential OTAs like Booking.com and Hotellab, alongside some unique partners like Exely itself and Clock. Its more limited but highly focused integration set suits properties prioritizing core channels.

Edge: roommaster.

Which Do Hoteliers Rate Higher: Exely or roommaster?

Exely’s recent reviews and 102 total reviews show a high level of satisfaction, especially among boutique and city-center hotels. Hotels using Exely praise its high efficiency, ease of use, and positive impact on revenue, with a 98% likelihood to recommend.

Roommaster, with 31 reviews, is favored by larger hotels and chains; its older reviews highlight operational improvements and cost savings. However, some recent feedback reflects concerns over support and product value.

Edge: Exely, given the higher review count and more recent positive feedback.

How Much Do Exely and roommaster Cost?

Exely charges $100 per month, with no setup fees or freemium options, making it an affordable solution for small to mid-sized properties. Its pricing structure favors hotels seeking straightforward, budget-friendly distribution management.

Roommaster’s base price is $300 per month, with no trial or freemium options. Its higher cost reflects its broader feature set, extensive integrations, and suitability for larger properties or chains with complex distribution needs.

What Type of Hotel Should Use Exely?

• Hotels that want an intuitive, easy-to-implement channel management system.
• Boutique, city-center, or resort hotels seeking to boost online sales.
• Independent hotels looking for high support quality and fast results.
• Hotels with regional or international guests benefiting from multi-lingual support.
• Teams that prefer minimal training and a straightforward user interface.

Not ideal if you:

• Require advanced analytics or detailed performance reporting.
• Need a highly customizable or deeply integrated PMS connection.
• Operate across many regions with diverse distribution channels.

What Type of Hotel Should Use roommaster?

• Large hotels or hotel chains with extensive distribution networks.
• Properties requiring detailed analytics, yield management, and channel-specific insights.
• Hotels that operate in multiple regions and need GDS and OTA connectivity.
• Teams comfortable with more complex platforms willing to invest in training.
• Hotels seeking centralized rate control and automation at scale.

Not ideal if you:

• Are a small independent property with simple distribution needs.
• Want an affordable, quick-to-deploy solution.
• Prioritize high levels of after-hours support without additional costs.

Exely vs roommaster: The Bottom Line for Hotels

Exely is a streamlined channel manager designed for hotels that want quick, reliable distribution with minimal fuss. Its high user satisfaction, ease of use, and strong recent reviews make it the smarter choice for independent hotels and boutique properties.

Roommaster caters to larger, more complex hotel operations needing extensive integrations and distribution control. Its broad partner network and advanced features are ideal for hotel groups or properties with multi-region distribution strategies.

If your hotel values simplicity, support, and speed, Exely is the superior pick. For properties requiring sophisticated distribution across many channels and regions, roommaster’s extensive network and features make it the better choice—despite its higher price and complexity.