World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
Operations
Popular in Operations
POPULAR SEARCHES
FEATURED APPS
Revenue Management
Popular in Revenue Management
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Marketing
Popular in Marketing
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Guest Experience
Popular in Guest Experience
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roommaster channel manager
4.0 (29 REVIEWS)
HT Score
65 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
roommaster channel manager
Ranked 17 (out of 115) in Channel Managers
Effortless Distribution Across 300+ Booking Channels
88% recommended by 160 hotels
More than 50% of roommaster’s reviews come from United States of America.
Bell - AI powered product analyst
I analyzed all of roommaster’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Room Master for its straightforward and easy-to-learn system, enhancing operational efficiency. However, they express concerns over expensive mandatory credit card processing fees and inadequate after-hours support. Positive notes include improved customer service over the years and responsive support. Room Master can boost hotel revenue optimization but may hinder cost-efficiency due to certain inflexible cost structures.
What Types of Hotels roommaster is Popular For
Size
6 | X-Small (1-9 room)
20 | Small (10-24 room)
79 | Mid-Sized (25-74 room)
50 | Large (75-199 room)
11 | X-Large (200+ room)
Country
125 | United States of America
10 | United Kingdom
7 | Australia
5 | Canada
3 | New Zealand
1 | Trinidad and Tobago
1 | Guyana
1 | Paraguay
1 | Spain
1 | Belize
1 | Malta
1 | Bermuda
1 | Bahamas
1 | Vanuatu
Type
67 | Resorts
61 | Boutiques
60 | Bed & Breakfast & Inns
49 | Limited Service & Budget Hotels
38 | Airport/Conference Hotels
32 | Motels
27 | Branded Hotels
27 | City Center Hotels
21 | Luxury Hotels
14 | Extended Stay & Serviced Apartments
9 | Casinos
9 | RV Parks & Campgrounds
8 | Vacation Rentals & Villas
4 | Hostels
Region
130 | North America
12 | Europe
11 | Oceania
4 | Central America
2 | South America
Category
111 | Hotel Management Software
71 | Property Management Systems
63 | Booking Engine
29 | Channel Managers
10 | Payments Processing Software
4 | Website Design
1 | Hotel Metasearch Management Software
Didn’t find what you were looking for?
What is roommaster?
Founded in 1994 | Headquarters in Tampa, Florida | 30 employees
roommaster Channel Manager is a dynamic distribution management system that automates the process of distributing hotel inventory and rates across more than 300 online travel agencies (OTAs) and global distribution systems (GDS). By doing so, it ensures perfect rate parity and seamless inventory synchronization. This platform drastically reduces distribution management time by 85%, streamlining operations with centralized rate control and automated availability updates to minimize overbookings and eliminate manual channel maintenance. With robust channel-specific performance analytics, it empowers properties to optimize their distribution strategy for maximum visibility and revenue.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of roommaster products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
roommaster Reviews Analyzed: 4
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
roommaster Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by roommaster
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Roommaster's Provided Description:
"roommaster Channel Manager automates distribution across 300+ online travel agencies and global distribution systems while maintaining perfect rate parity and inventory synchronization. Properties reduce distribution management time by 85% through centralized rate control and automated availability updates that eliminate overbookings and manual channel maintenance. Our comprehensive network includes major OTAs, regional specialists, and GDS platforms, ensuring maximum visibility while providing channel-specific performance analytics to optimize your distribution strategy."
FAQs
roommaster channel manager Alternatives
Not sure if roommaster is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:
Capabilities
Eliminate Overbookings with Seamless Inventory Management
Eliminate Overbookings with Seamless Inventory Management
roommaster Channel Manager ensures you never face overbookings again. With automatic, real-time inventory updates across 155+ OTAs and channels, your room availability is always accurate. Manage and control rates, closeouts, and restrictions from a centralized platform, preventing errors and maximizing efficiency. Enjoy peace of mind knowing your bookings are accurately reflected across all channels, so you can focus on delivering exceptional guest experiences.
Centralized Rate Management
Centralized Rate Management
Effortlessly manage rate closeouts, length of stay restrictions, and rate amounts from a single hub. Our Centralized Rate Management feature ensures consistent pricing across all channels with real-time updates. Simplify your rate adjustments and inventory control, optimizing revenue with minimal effort.
Insightful Channel Performance Analytics
Insightful Channel Performance Analytics
Gain valuable insights with detailed performance data for each channel. Analyze how each partnership contributes to your success, understand which channels drive the most revenue, and make informed decisions to optimize your strategy. With comprehensive analytics, you can enhance your channel mix and focus on the most valuable partnerships.
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
0/1 features
roommaster Reviews Summary
Ease of Use
4.3/5
Customer Support
3.8/5
ROI
4.0/5
Implementation
3.9/5
Recommended by
Achievements
This vendor's trending score is rising, roommaster channel manager is the #14 most trending product in the Channel Managers category (out of 115) and the #568 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreroommaster has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
roommaster Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare roommaster to Top Alternatives
More new channels. More new guests.
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Hotelier Rating
Looking for specific info?
8
Roommaster Anywhere
Reservations Manager from 50-74 room Boutique in Douglas (United Kingdom)
Verified
24 days ago
You can modify some features to your own liking.
Easy to learn the system.
Good connectivity to external on line channels.
Easy to recognize guests data and populate new bookings.
Retains credit card details for a few days after the guests have checked out.
Easy to change rates.
Easy to set up groups and amend groups. Simple to remove ro...
United Kingdom
United Kingdom
Reservations Manager
Mid-Sized Hotel
4
Meets our Needs, Mostly
Director of Operations from 75-99 room Boutique in Seward (United States of America)
Verified
1 months ago
Love how easy it is to update our availability and pricing online. Housekeeping feature is great! Lots of pre-made reports and with some learning you can create any report to match your needs.
United States of America
United States of America
Director of Operations
Large Hotel
10
Great all in one system for daily hotel operations, outdated look set up but still a user friendly.
Hotel Manager from 50-74 room Limited Service & Budget Hotel in Red Deer (Canada)
Verified
2 months ago
The Property Management System is user friendly everything from check-ins, check-outs, room blocking, to housekeeping assignments is well-organized. I also like how the Channel Manager automatically syncs rates and availability with OTAs like Booking.com and Expedia, which saves us a ton of time and avoids over bookings. The reporting tools...
Canada
Canada
Hotel Manager
Mid-Sized Hotel
10
Very helpful and explained what was going on during the help conversation
Office manager from 25-49 room Bed & Breakfast & Inn in Fort Myers Beach (United States of America)
Verified
3 months ago
Always very knowledgable and explaining what they are doing and why. Was not in a rush with what was going on.
United States of America
United States of America
Office manager
Mid-Sized Hotel
10
Great Product Again
Manager from 100 to 199 room Bed & Breakfast & Inn in Ocean City (United States of America)
Verified
4 months ago
The product is improving and getting better after a couple of years of not being that great the customer service has improved a lot.
United States of America
United States of America
Manager
Large Hotel
0
Used to be good value but gone downhill now
from 1 to 4 room Branded Hotel in Anaheim (United States of America)
Verified
10 months ago
No longer competitive, nothing to note here. Their channel manager is stay-full is OK.
United States of America
United States of America
X-Small Hotel
0
Support very poor after hour. Left messages and no response whole night. Only can leave voice message, no answer, no call back.
Manager from 25-49 room Motel in Long Beach (United States of America)
Verified
11 months ago
Cloud base software, not expensive. But Promised service not achieved. The connection between room master and Siteminder is not stable, drop off from time to time.
United States of America
United States of America
Manager
Mid-Sized Hotel
8
Simple and easy to use hardware and software solutions
Director of Revenue Management from 200 to 499 room Branded Hotel in Alpharetta (United States of America)
Verified
2 years ago
Room Master is a very easy to learn and straight-forward system. The only thing that prevents me from giving a 10 rather than an 8 is that the stock list of reports is very limited. InnQuest sales and support is always very helpful and responsive which I greatly value and appreciate.
United States of America
United States of America
Director of Revenue Management
X-Large Hotel
9
Ease of access and friendly.
Financial Controller from 100 to 199 room Extended Stay & Serviced Apartment in Farmington Hills (United States of America)
Verified
3 years ago
problem solving method, Adoptability of the current trend of business, the report for reservations and the chart give more insight for making daily decisions and follow up.
United States of America
United States of America
Financial Controller
Large Hotel
2
RoomMaster Stayfull and Yield management suck
Manager from 50-74 room Boutique in South Lake Tahoe (United States of America)
Verified
3 years ago
Right now not much. We have been having problems with the new Stayfull product and InnQuest did not make it clear about the limited functionality in advance.
United States of America
United States of America
Manager
Mid-Sized Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
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Support
Verified Support
roommaster has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
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