Manage rooms and rates across 500+ booking channels
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roommaster channel manager
4.3 (41 REVIEWS)
HT Score
75 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
roommaster channel manager
Ranked 13 (out of 148) in Channel Managers
Effortless Distribution Across 300+ Booking Channels
89% recommended by 228 hotels
More than 50% of roommaster’s reviews come from United States.
Bell - AI powered product analyst
I analyzed all of roommaster’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Room Master for its straightforward and easy-to-learn system, enhancing operational efficiency. However, they express concerns over expensive mandatory credit card processing fees and inadequate after-hours support. Positive notes include improved customer service over the years and responsive support. Room Master can boost hotel revenue optimization but may hinder cost-efficiency due to certain inflexible cost structures.
What Types of Hotels roommaster is Popular For
Size
8 | X-Small (1-9 room)
87 | Small (10-49 room)
93 | Mid-Sized (50-99 room)
56 | Large (100-499 room)
1 | X-Large (500+ room)
Country
178 | United States
14 | United Kingdom
11 | Canada
8 | Australia
4 | Ireland
3 | New Zealand
2 | Guyana
2 | Bahamas
2 | Haiti
2 | Mexico
1 | Papua New Guinea
1 | Vanuatu
1 | Cambodia
1 | South Africa
1 | Egypt
1 | Bermuda
1 | Malta
1 | Belize
1 | Spain
1 | Paraguay
1 | Trinidad and Tobago
Type
105 | Resorts
99 | Boutique Hotels
97 | Bed & Breakfast & Inns
73 | Limited Service & Budget Hotels
56 | Airport/Conference Hotels
44 | City Center Hotels
44 | Motels
37 | Branded Hotels
30 | Luxury Hotels
18 | Extended Stay & Serviced Apartments
15 | Vacation Rentals & Villas
12 | Casinos
12 | RV Parks & Campgrounds
6 | Hostels
Region
191 | North America
20 | Europe
13 | Oceania
7 | Central America
3 | South America
1 | Asia Pacific
1 | Middle East
1 | Africa
Category
165 | Hotel Management Software
110 | Property Management Systems
91 | Booking Engine
41 | Channel Managers
26 | Payments Processing Software
6 | Website Design
3 | Hotel Guest Apps
2 | Hotel Metasearch Management Software
Didn’t find what you were looking for?
What is roommaster?
Founded in 1994 | Headquarters in Tampa, Florida | 30 employees
roommaster Channel Manager is a dynamic distribution management system that automates the process of distributing hotel inventory and rates across more than 300 online travel agencies (OTAs) and global distribution systems (GDS). By doing so, it ensures perfect rate parity and seamless inventory synchronization. This platform drastically reduces distribution management time by 85%, streamlining operations with centralized rate control and automated availability updates to minimize overbookings and eliminate manual channel maintenance. With robust channel-specific performance analytics, it empowers properties to optimize their distribution strategy for maximum visibility and revenue.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of roommaster products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
roommaster Reviews Analyzed: 4
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
roommaster Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by roommaster
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Roommaster's Provided Description:
"roommaster Channel Manager automates distribution across 300+ online travel agencies and global distribution systems while maintaining perfect rate parity and inventory synchronization. Properties reduce distribution management time by 85% through centralized rate control and automated availability updates that eliminate overbookings and manual channel maintenance. Our comprehensive network includes major OTAs, regional specialists, and GDS platforms, ensuring maximum visibility while providing channel-specific performance analytics to optimize your distribution strategy."
FAQs
roommaster channel manager Alternatives
Not sure if roommaster is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:
Capabilities
Eliminate Overbookings with Seamless Inventory Management
Eliminate Overbookings with Seamless Inventory Management
roommaster Channel Manager ensures you never face overbookings again. With automatic, real-time inventory updates across 155+ OTAs and channels, your room availability is always accurate. Manage and control rates, closeouts, and restrictions from a centralized platform, preventing errors and maximizing efficiency. Enjoy peace of mind knowing your bookings are accurately reflected across all channels, so you can focus on delivering exceptional guest experiences.
Centralized Rate Management
Centralized Rate Management
Effortlessly manage rate closeouts, length of stay restrictions, and rate amounts from a single hub. Our Centralized Rate Management feature ensures consistent pricing across all channels with real-time updates. Simplify your rate adjustments and inventory control, optimizing revenue with minimal effort.
Insightful Channel Performance Analytics
Insightful Channel Performance Analytics
Gain valuable insights with detailed performance data for each channel. Analyze how each partnership contributes to your success, understand which channels drive the most revenue, and make informed decisions to optimize your strategy. With comprehensive analytics, you can enhance your channel mix and focus on the most valuable partnerships.
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
0/1 features
Q4 '26 Channel Managers Survey Insights
Is roommaster a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 31
Small
93%
(891)
SiteMinder is the top alternative to roommaster among small hotels on HotelTechReport. Reviewers highlight SiteMinder's ability to maintain real-time rate and inventory synchronization across various channels, which significantly reduces overbooking risks and manual errors, enabling hoteliers to focus on operational efficiency.
#1
of 26
Mid-sized
94%
(1,152)
SiteMinder is the top alternative to roommaster among mid-sized hotels on HotelTechReport. Hoteliers point to SiteMinder's real-time inventory and rate management as a standout feature, which significantly reduces overbooking risks and enhances operational efficiency. This capability allows hotels to maintain accurate pricing and availability across all channels seamlessly.
Small
93%
(891)
#1
of 31
SiteMinder is the top alternative to roommaster among small hotels on HotelTechReport. Reviewers highlight SiteMinder's ability to maintain real-time rate and inventory synchronization across various channels, which significantly reduces overbooking risks and manual errors, enabling hoteliers to focus on operational efficiency.
Mid-sized
94%
(1,152)
#1
of 26
SiteMinder is the top alternative to roommaster among mid-sized hotels on HotelTechReport. Hoteliers point to SiteMinder's real-time inventory and rate management as a standout feature, which significantly reduces overbooking risks and enhances operational efficiency. This capability allows hotels to maintain accurate pricing and availability across all channels seamlessly.
Rank
Hotel type
Popular alternatives
#1
of 27
Luxury Hotels
93%
(968)
SiteMinder is the top alternative to roommaster among luxury hotels on HotelTechReport. Hoteliers highlight its real-time synchronization of rates and availability across OTAs, which significantly reduces overbooking risks and manual errors, leading to more efficient operations.
#1
of 27
Limited Service & Budget Hotels
93%
(703)
SiteMinder is the top alternative to roommaster among limited-service budget hotels on HotelTechReport. Users highlight SiteMinder's "real-time updates," which synchronize rates and availability across multiple OTAs, significantly reducing overbooking risks and streamlining daily operations. This feature enhances operational efficiency and provides hoteliers with more control over their distribution strategies.
#1
of 30
Bed & Breakfast & Inns
92%
(794)
SiteMinder is the top alternative to roommaster among Bed and Breakfasts on HotelTechReport. Reviewers highlight SiteMinder's ability to provide real-time synchronization of room rates and availability across multiple OTAs, effectively reducing overbooking issues and enhancing operational efficiency.
Luxury Hotels
93%
(968)
#1
of 27
SiteMinder is the top alternative to roommaster among luxury hotels on HotelTechReport. Hoteliers highlight its real-time synchronization of rates and availability across OTAs, which significantly reduces overbooking risks and manual errors, leading to more efficient operations.
Limited Service & Budget Hotels
93%
(703)
#1
of 27
SiteMinder is the top alternative to roommaster among limited-service budget hotels on HotelTechReport. Users highlight SiteMinder's "real-time updates," which synchronize rates and availability across multiple OTAs, significantly reducing overbooking risks and streamlining daily operations. This feature enhances operational efficiency and provides hoteliers with more control over their distribution strategies.
Bed & Breakfast & Inns
92%
(794)
#1
of 30
SiteMinder is the top alternative to roommaster among Bed and Breakfasts on HotelTechReport. Reviewers highlight SiteMinder's ability to provide real-time synchronization of room rates and availability across multiple OTAs, effectively reducing overbooking issues and enhancing operational efficiency.
Rank
Region
Popular alternatives
#1
of 14
North America
88%
(441)
Cloudbeds is the top alternative to roommaster among small hotels on HotelTechReport. Users highlight Cloudbeds's ability to streamline operations through its integrated channel manager, which allows for efficient management of reservations across multiple online travel agencies, reducing overbooking risks.
North America
88%
(441)
#1
of 14
Cloudbeds is the top alternative to roommaster among small hotels on HotelTechReport. Users highlight Cloudbeds's ability to streamline operations through its integrated channel manager, which allows for efficient management of reservations across multiple online travel agencies, reducing overbooking risks.
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roommaster Reviews Summary
Ease of Use
4.4/5
Customer Support
4.1/5
ROI
4.2/5
Implementation
4.1/5
Recommended by
Achievements
This vendor's trending score is rising, roommaster channel manager is the #13 most trending product in the Channel Managers category (out of 148) and the #565 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreroommaster has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
roommaster Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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No matching results
Compare roommaster to Top Alternatives
More new channels. More new guests.
More Channels. More Bookings. Better OTA Rankings.
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Hotelier Rating
Looking for specific info?
10
Fast, courteous support that never felt rushed
Office manager from 25-49 room Bed & Breakfast & Inn in Fort Myers Beach (United States)
Verified
2 days ago
Very fast and courteous service and not rushing with answers or time always asking if I understand what we just did.
United States
United States
Office manager
Small Hotel
10
Easy rates and availability — but accidental unticks are too easy
Accounts manager from 25-49 room Boutique in Banff (United Kingdom)
Verified
23 days ago
It is easy to see rates and availability and links easily to channel managers like SiteMinder to maximise our bookings.
United Kingdom
United Kingdom
Accounts manager
Small Hotel
9
I have experience 8 year for support roomMaster.
Hospitality Engineer from 75-99 room Motel in Phnom Penh (Cambodia)
Verified
4 months ago
I like the function front office and back office because it's easy perform reservation, check-in, check-out, walk-In and other function easy to use.
Cambodia
Cambodia
Hospitality Engineer
Mid-Sized Hotel
10
Excellent communication and follow trough
Corporate Revenue Director from 200 to 499 room Bed & Breakfast & Inn in Sanford (United States)
Verified
4 months ago
The implementation leadership (Rawan) support was excellent as is the tool in general for our property. We will maximize revenues for sure.
United States
United States
Corporate Revenue Director
Large Hotel
10
Long time user and integration of Seekda
Sales Manager from 25-49 room Bed & Breakfast & Inn in Moab (United States)
Verified
6 months ago
New extended technology involved, more tools to use sales and marketing wise. Integration videos and support is responsive at all.
United States
United States
Sales Manager
Small Hotel
10
Excellent and Fast Service
Managing Director from 25-49 room Resort in Lexington (United States)
Verified
6 months ago
It took only five minutes for support to get back to me and assist us, the person called was extremely helpful and fast.
United States
United States
Managing Director
Small Hotel
10
Great fast customer service.
General Manager from 200 to 499 room Airport/Conference Hotel in Gatlinburg (United States)
Verified
7 months ago
Ease for desk clerks.
Yield variance.
Enter rate information.
Choosing rooms.
Screen layout.
Customer service has improved so much in the last year.
United States
United States
General Manager
Large Hotel
10
InnQuest Launcher Assistance
General Manager from 75-99 room Bed & Breakfast & Inn in Naples (United States)
Verified
8 months ago
As a newly hired GM with no user experience with roommaster, I recently had the pleasure of working with Nancy, a customer service advisor who delivered an exceptional level of support from the moment our interaction began. What stood out immediately was her calm, friendly demeanor and her ability to make a technical process feel approachab...
United States
United States
General Manager
Mid-Sized Hotel
9
Reliable and Practical PMS for Daily Hotel Operations
Manager from 25-49 room Limited Service & Budget Hotel in London (United Kingdom)
Verified
9 months ago
RoomMaster is extremely reliable and well designed for real hotel operations. The system is stable, easy to trust, and supports smooth front desk and reservation workflows even during busy periods. Reporting is clear and detailed, helping management make informed decisions. What truly stands out is the customer support team — they are respo...
United Kingdom
United Kingdom
Manager
Small Hotel
10
Timely service always!
Owner from 75-99 room Bed & Breakfast & Inn in Seaside Heights (United States)
Verified
11 months ago
They answer my calls when I have questions and help us resolve issues in a timely manner. The software is also easy to use.
United States
United States
Owner
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
roommaster hasn’t been recommended by any experts or partners yet
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Support
Verified Support
roommaster has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
Verified
0 seconds ago
Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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