Exely HMS vs. Getabed Suite: Which Is Right for You?

Updated May 15, 2026  ·  56 verified reviews analyzed

TLDR

We analyzed 56 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Exely shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Payment Requests.

Getabed Suite shines .

See the full breakdown below ↓

How Does Exely HMS Compare to Getabed Suite?

Side-by-side ratings based on 56 verified hotelier reviews on HTR.

HTScore
82
0
Likelihood to Recommend
98%
0%
Ease of Use
4.9/5
0.0/5
Customer Support
4.9/5
0.0/5
Value for Money
4.9/5
0.0/5
Starting Price From $400/mo Contact sales
Verified Reviews 56 0

What Are the Pros and Cons of Exely HMS vs Getabed Suite?

After analyzing 56 verified reviews, Exely users most value its user interface, customer support, hotel operation efficiency, while Getabed Suite users highlight . Click any theme to see what reviewers say.

Exely Exely Getabed Suite Getabed Suite
Pros
+ User Interface
+ Customer Support
+ Hotel Operation Efficiency
+ Channel Management
Cons
Customization and Reporting Features
System Performance and Speed
Mobile Application

Exely vs Getabed Suite: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Exely Exely Getabed Suite Getabed Suite
Small (10-24 rooms) #23 16 reviews
Mid-Size (25-74 rooms) #17 15 reviews
Large (75-199 rooms) #16 3 reviews
X-Large (200+ rooms) #11 1 reviews

By Property Type

Segment Exely Exely Getabed Suite Getabed Suite
Boutique #22 13 reviews
Luxury #20 11 reviews
Branded / Chain #25 2 reviews
Extended Stay #21 3 reviews

By Region

Segment Exely Exely Getabed Suite Getabed Suite
North America #22 2 reviews
Europe #24 2 reviews
Asia Pacific #6 28 reviews
Middle East #7 5 reviews

The Decision

When comparing Exely HMS by Exely and Getabed Suite by Getabed Suite, your hotel faces a choice between two management tools designed to optimize operations and boost bookings. Exely boasts a broad feature set, extensive regional reach, and a high volume of recent reviews, while Getabed Suite emphasizes its booking engine and streamlined daily management. Both solutions aim to increase revenue, but their strengths and weaknesses diverge significantly.

Given the review data and recent updates, Exely's proven track record makes it the more reliable choice for most hotels. Do you want a comprehensive platform with proven customer satisfaction, or a specialized booking engine with limited feedback? Let's explore their differences further.


Is Exely HMS or Getabed Suite Better for Hotels?

Both products serve hotel management needs but approach the problem differently. Exely offers a full suite of features, including PMS, channel management, reputation tools, and marketing integrations, making it suitable for hotels seeking an all-in-one platform. Conversely, Getabed Suite primarily focuses on its booking engine and operational efficiencies, lacking the depth of features seen in Exely.

Exely is more established, with 48 reviews in the last six months and an average rating of 81.89 on the HTR Score, reflecting recent user experiences. Getabed Suite, however, has no reviews in the recent period and no publicly available ratings, making its effectiveness harder to gauge. Is your hotel looking for breadth or a niche solution?


Exely HMS vs Getabed Suite: Which Should Your Hotel Choose?

If your hotel needs an integrated property management and booking system capable of multi-channel distribution, automation, and reputation management, go with Exely. It is well-suited for hotels of various sizes seeking a scalable, feature-rich platform backed by recent high user satisfaction.

If, instead, your primary focus is increasing direct reservations through a high-conversion booking engine, and you’re comfortable with a minimal feature set, Getabed Suite might be enough. However, the lack of recent reviews and a broader feature set makes Exely the safer, more proven option for most hotels.


Is Exely HMS or Getabed Suite Easier to Use?

Exely scores an impressive 4.88 out of 5 for ease of use, with recent reviews emphasizing its intuitive interface, straightforward integration, and helpful onboarding. Users praise its smooth daily operations and mobile app, with comments about fast support and easy document creation.

In contrast, Getabed Suite has no publicly available ratings or recent reviews, so assessing usability is impossible. Given the extensive positive feedback for Exely, edge: Exely HMS.


Which Has Better Features: Exely or Getabed Suite?

Exely offers 38 unique features, including multi-currency management, gift vouchers, automated night audits, native email marketing, group booking engines, website development, channel management, guest communication, and revenue management modules — all absent in Getabed Suite.

Getabed Suite specializes in its high-conversion booking engine and core hotel operations but lacks the extensive feature set of Exely. Based on the number and variety of features, edge: Exely HMS.


Which Has Better Customer Support: Exely or Getabed Suite?

Exely’s customer support earns a 4.9 out of 5 rating, with recent reviews highlighting speedy, helpful responses and continuous improvement. Hoteliers note its responsiveness and attentive service as key strengths.

Getabed Suite offers no recent reviews or publicly shared support ratings, leaving its support quality unverified. Given the detailed feedback for Exely, edge: Exely HMS.


Which Has More Integrations: Exely or Getabed Suite?

Exely integrates with eight verified partners, including notable names like Hotellab, Oracle Hospitality, and Booking.com, facilitating smooth OTA and third-party connections. Getabed Suite currently has no verified integrations, limiting its connectivity options.

For hotels relying on diverse partner ecosystems, Exely’s integrations provide a significant advantage. Edge: Exely HMS.


Which Do Hoteliers Rate Higher: Exely or Getabed Suite?

Exely’s recent reviews reflect a high satisfaction level, with a 98% likelihood to recommend and an overall rating of 81.89. Its users, predominantly from boutique, city center, and conference hotels, praise its ease of use and support.

Getabed Suite has no recent or detailed reviews, making it impossible to gauge user satisfaction. Based on available data, edge: Exely HMS.


How Much Do Exely and Getabed Suite Cost?

Exely charges a straightforward $400 monthly flat fee, with no trial or implementation fees, making its pricing transparent. Getabed Suite’s pricing information is unavailable, which could complicate budgeting and decision-making.

For clarity and predictability, Exely’s transparent pricing provides a clear value proposition. Edge: Exely HMS.


What Type of Hotel Should Use Exely HMS?

  • Hotels seeking an all-in-one management platform with extensive features like channel management, revenue tools, and online reputation management.
  • Hotels scaling operations across multiple regions, needing integrations with OTAs and third-party partners.
  • Hotels aiming to automate tasks, reduce errors, and streamline guest communication.
  • Teams that prefer a cloud-based system with a mobile app for operational flexibility.

Not ideal if your hotel is very small, with minimal operational complexity, or if you only need a basic booking engine.


What Type of Hotel Should Use Getabed Suite?

  • Hotels primarily focused on increasing direct bookings through a high-conversion booking engine.
  • Small to medium-sized properties seeking a straightforward operational tool.
  • Hotels that value minimizing commissions and cancellations with a simplified platform.
  • Teams that want to make quick, data-driven decisions based on guest feedback and analytics.

Not ideal if your hotel needs a comprehensive PMS, extensive integrations, or advanced marketing tools.


The Bottom Line for Hotels

Exely HMS by Exely offers a comprehensive, well-reviewed management solution with a broad feature set, proven support, and recent high user satisfaction. It is best suited for hotels that require an all-in-one platform capable of handling complex operations, multi-channel distribution, and reputation management.

Getabed Suite emphasizes its booking engine and direct reservation growth but lacks recent reviews and a broad feature set, making it more suitable for smaller hotels with straightforward needs. Its limited data and integrations suggest it’s less proven for larger or more complex properties.

Choose Exely if your hotel values a mature, feature-rich system with extensive support and proven results. Opt for Getabed if your primary goal is boosting direct bookings with minimal operational complexity, but be aware of the limited data backing its effectiveness.


In summary, for most hotels seeking reliability, feature depth, and recent user feedback, Exely HMS is the clear choice. However, if your focus is solely on driving direct reservations through a high-conversion booking engine and your needs are simple, Getabed Suite could serve as a starting point — but proceed cautiously given the limited recent data.

How Much Do Exely HMS and Getabed Suite Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Exely Exely Getabed Suite Getabed Suite
Starting Price From $400/mo

Which Features Does Exely HMS Have That Getabed Suite Doesn't (and Vice Versa)?

According to HTR's product database, Exely HMS and Getabed Suite share 0 features. Here are the key differences — features one has that the other lacks.

Feature Exely Exely Getabed Suite Getabed Suite
Automated night audit
Gift Vouchers
Multi-currency
Payment Requests
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)

Showing top differences. 26 more features differ between these products.

Real-World Results: Exely vs Getabed Suite by Business Goal

We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Exely MetroStar Hotel Kuala Lumpur Large
+ +72% Direct Bookings
+ � Reservations surged after activating the Booking Engine and Loyalty Program.
+ +20% Website Revenue

"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."

Vasanth Kumar
Vasanth Kumar
Front Office Manager
Getabed Suite Getabed Suite

No published case study for this goal yet.

Increase Operational Efficiency
Exely Boulevard Batumi Hotel & Bellevue Residence Mid-Size
+ 15% of total online bookings now come from the hotel
+ �s own website.
+ Availability and pricing are now consistently synced across all OTA channels.

"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."

N
Nino Motskobili
Head of Data Operations
Getabed Suite Getabed Suite

No published case study for this goal yet.

Exely vs Getabed Suite: The Bottom Line

Exely
Exely
4.9/5 from 56 reviews

What hoteliers love

User Interface 73% positive

The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.

Customer Support 100% positive

The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more... The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more general feature and not unique to Exely.

Hotel Operation Efficiency 100% positive

Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.

Where hoteliers push back

Customization and Reporting Features 56% negative

Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user ex... Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user experience, which are lacking in the current system.

System Performance and Speed 50% negative

There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpect... There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpected logouts hindering operational flow.

Unique capabilities

Multi-currency Gift Vouchers Transactional Emails (booking, folios, etc) Automated night audit Payment Requests
4.9/5 ease of use 4.9/5 support 8 integrations
Visit Profile
Getabed Suite
Getabed Suite
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Ease of Use Exely 4.9 vs 0.0 (+4.9)
Customer Support Exely 4.9 vs 0.0 (+4.9)
Value for Money Exely 4.9 vs 0.0 (+4.9)
Onboarding Exely 4.8 vs 0.0 (+4.8)

Frequently Asked Questions About Exely HMS vs Getabed Suite

Can Exely HMS replace Getabed Suite?

It depends on your requirements. Exely HMS and Getabed Suite share many core Hotel Management Software features, but each has unique capabilities. Exely HMS offers 8 verified integration partners, while Getabed Suite offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Exely HMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Exely HMS or Getabed Suite offer a free plan?

Exely HMS: No. Getabed Suite: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Exely HMS and Getabed Suite?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 82 and Getabed Suite has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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