How Does Exely HMS Compare to Little Hotelier?

Side-by-side ratings based on 2,019 verified hotelier reviews on HTR.

	Exely	Little Hotelier
HTScore	88	97
Likelihood to Recommend	98%	93%
Ease of Use	4.9/5	4.6/5
Customer Support	4.9/5	4.6/5
Value for Money	4.9/5	4.5/5

Starting Price	From $400/mo	From $400/mo
Verified Reviews	109	1,910

What Are the Pros and Cons of Exely HMS vs Little Hotelier?

After analyzing 2,019 verified reviews, Exely users most value its ease of use and daily operations efficiency, support and account management, reservation, availability, and rate management, while Little Hotelier users highlight ease of use and onboarding, customer support and human assistance, reservations and front desk workflow. Click any theme to see what reviewers say.

Exely	Little Hotelier
Pros
+ Ease of use and daily operations efficiency ▾ A major reason hotels like Exely is that it is intuitive and easy to learn, helping staff handle daily operations with less training and fewer mistakes. Reviewers often mention that it reduces manual work, saves time, and makes front-office and reservation workflows more efficient.	+ Ease of use and onboarding ▾ Reviewers frequently describe Little Hotelier as easy to learn and straightforward for small-property staff, even those with limited technical experience. They highlight simple workflows for day-to-day hotel operations and say onboarding or training helps teams get productive quickly. Some users still note a learning curve for advanced settings, especially during initial setup or after updates.
+ Support and account management ▾ Support is one of Exely’s strongest differentiators, with users repeatedly describing the team as responsive, professional, and quick to resolve issues. Several reviews also mention account managers and other teams being attentive, which helps hotels adopt the system and keep operations running smoothly.	+ Customer support and human assistance ▾ Support is one of the strongest themes in the reviews, with many users praising fast responses, knowledgeable agents, and patient guidance during setup or troubleshooting. Several reviewers specifically say human help resolves issues that the bot cannot, and that strong support reduces stress when operations are on the line. Negative comments focus on slow handoff times, limited weekend or language coverage, and cases where users want a real person sooner.
+ Reservation, availability, and rate management ▾ Many reviews highlight how Exely simplifies managing reservations, room availability, and pricing in one place. Users say it makes daily operations more organized, speeds up updates, and helps them react faster to demand changes.	+ Reservations and front desk workflow ▾ Many reviews focus on how Little Hotelier streamlines reservations, check-ins, check-outs, room assignment, and daily front desk handling. Users like having bookings, guest details, and room status in one place, which speeds up operations and reduces mistakes. A common request is for more shortcuts and smarter workflows, such as faster search, multi-room booking, split bookings, and richer at-a-glance reservation details.
+ Integration and connectivity ▾ Reviewers frequently request broader integrations with PMS, OTAs, payment gateways, accounting tools, POS, and other hotel systems. They see stronger connectivity as important for reducing manual work and making Exely fit more easily into existing hotel tech stacks.	+ OTA/channel sync and inventory distribution ▾ Users most often say Little Hotelier keeps rates, availability, and bookings synchronized across OTAs, which reduces double bookings and manual updates. Many mention that one change can be pushed across channels quickly, helping small teams save time and keep inventory accurate. A smaller but important group warns that sync delays, mapping issues, or occasional missed bookings can create operational risk.
Cons
− Customization and flexibility ▾ Users often want Exely to be more configurable for different property types, especially in PMS workflows, invoices, confirmations, and interface behavior. While some praise its flexibility, many ask for more tailored layouts, property-specific options, and smoother editing tools.	− Pricing, rate management, and revenue optimization ▾ A major theme is the ability to manage rates quickly across channels and use pricing tools or revenue strategies to increase sales. Reviewers mention dynamic pricing, promotions, rate plans, occupancy-based decisions, and less manual price updating as direct revenue benefits. Some also ask for finer control over rate edits, minimum stays, historical pricing, and more transparent commission handling.
− Reporting and analytics ▾ Reporting is a common pain point: users want deeper, faster, and more flexible reports covering bookings, revenue, occupancy, channel performance, and guest trends. A few reviewers say current reports are sufficient for basic use, but most want better dashboards, mobile access, and more analytical detail for decision-making.	− Reporting, analytics, and exports ▾ Users want more robust reporting, especially deeper revenue, occupancy, OTA, and performance insights they can use for commercial decisions. Several reviewers like the current visibility but ask for better filters, custom dashboards, Excel exports, and clearer charts for management teams. Complaints often center on limited customization, slow report loading, or incomplete figures that make it harder to trust the data.
− Billing, invoicing, and payment workflows ▾ Several reviews point to limitations in invoices, card handling, and payment processing, even though the core reservation flow is strong. Users want more flexible invoice templates, better payment gateway options, clearer payment workflows, and smoother handling of card details and group billing.	− Payments, invoicing, and payment gateways ▾ Users repeatedly ask for stronger payment handling, including more gateways, bank transfer support, payment confirmations, and clearer paid/unpaid status. Some like the current billing and invoice tools, but many say payment workflows still feel fragmented or too dependent on specific processors. A recurring pain point is that payment setup and reconciliation are not flexible enough for small properties or local markets.

Exely vs Little Hotelier: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment	Exely	Little Hotelier
Small (10-24 rooms) ▾	#13 51 reviews	#2 769 reviews
Exely Exely is a top Hotel Management Software pick among small hotels on HotelTechReport, recognized for its all-in-one capabilities that integrate property management, channel management, and a booking engine, simplifying daily operations and boosting direct bookings. Users emphasize that Exely has "significantly improved our revenue" through its seamless tools. Little Hotelier Little Hotelier is a top Hotel Management Software pick among small hotels on HotelTechReport, praised for helping operators manage room availability and reservations efficiently in one platform, which reduces the risk of overbookings.
Mid-Size (25-74 rooms) ▾	#12 27 reviews	#3 132 reviews
Exely Exely is a top Hotel Management Software pick among mid-sized hotels on HotelTechReport for its channel manager, which connects seamlessly to any OTA platform, helping avoid overbookings and optimize room distribution. This capability supports smoother operations and improves visibility in a competitive market. Little Hotelier Little Hotelier is a top Hotel Management Software pick among mid-sized hotels on HotelTechReport, as it allows operators to manage reservations across multiple OTAs seamlessly, minimizing overbooking risks and saving valuable time with automated updates. A user notes it makes "managing bookings much easier".
Large (75-199 rooms) ▾	#4 16 reviews	#3 32 reviews
Exely Exely is a top Hotel Management Software pick among large hotels on HotelTechReport, highlighted for its Booking Engine that automates sales from the official website and significantly boosts direct bookings. Users appreciate that the system reduces dependence on third-party channels and provides responsive customer support. Little Hotelier Little Hotelier is a top Hotel Management Software pick among large properties on HotelTechReport, noted for its effective channel manager that syncs bookings across platforms, helping users prevent double bookings and manage availability seamlessly. This ensures better revenue control and guest experience.
X-Large (200+ rooms) ▾	#10 3 reviews	#3 6 reviews
Exely No segment summary available. Little Hotelier Little Hotelier is a top Hotel Management Software pick among X Large hotels on HotelTechReport, highlighted for its strong channel manager that simplifies room management and helps increase sales. Users appreciate being able to manage rooms from anywhere via its mobile and web applications.

By Property Type

Segment	Exely	Little Hotelier
Boutique ▾	#13 38 reviews	#2 552 reviews
Exely Exely is a top Hotel Management Software pick among boutique hotels on HotelTechReport, appreciated for its all-in-one solution that simplifies booking and channel management, which “saves a lot of time.” This feature helps small properties reduce manual work and enhance direct reservations. Little Hotelier Little Hotelier is a top Hotel Management Software pick among boutique hotels on HotelTechReport, thanks to its real-time updates across connected OTAs that reduce the risk of overbooking, ensuring guests feel secure in their reservations. This functionality helps small operators focus on delivering a better guest experience.
Luxury ▾	#14 22 reviews	#1 316 reviews
Exely Exely is a top Hotel Management Software pick among luxury hotels on HotelTechReport, praised for its seamless integration of the PMS, channel manager, and booking engine, which reduces manual work and allows real-time management of rates and availability. Hoteliers appreciate that this connectivity enhances their operational efficiency and booking processes. Little Hotelier Little Hotelier is a top Hotel Management Software pick among luxury hotels on HotelTechReport, praised for its mobile app that allows operators to manage bookings and check-ins on the go, significantly aiding small properties. This level of accessibility helps streamline operations, making it easier to respond to guests quickly.
Branded / Chain ▾	#16 9 reviews	#3 141 reviews
Exely Exely is a top Hotel Management Software pick among branded properties on HotelTechReport, praised for its dependable channel management that simplifies rate and availability updates. Hoteliers appreciate its reliable support, noting it "provides quick and helpful assistance whenever needed. Little Hotelier Little Hotelier is a top Hotel Management Software pick among branded hotels on HotelTechReport, praised for its fast integration with OTAs that helps manage bookings and rates seamlessly across platforms. Users appreciate how it minimizes overbooking, noting, "No more double bookings as this system does it all in one little step.
Extended Stay ▾	#19 4 reviews	#1 122 reviews
Exely No segment summary available. Little Hotelier Little Hotelier is a top Hotel Management Software pick among Extended-Stay-Serviced-Apartments on HotelTechReport, enabling operators to control pricing across multiple booking channels from one unified screen, "ensuring that we receive the highest income." This feature is crucial for maximizing occupancy and revenue in a competitive market.

By Region

Segment	Exely	Little Hotelier
North America ▾	#24 2 reviews	#3 313 reviews
Exely No segment summary available. Little Hotelier Little Hotelier is a top Hotel Management Software pick among small hotels in North America on HotelTechReport, praised for its strong mobile app that allows staff to manage bookings and check guest details remotely. Users appreciate how this feature streamlines operations and enhances their flexibility in managing the property.
Europe ▾	#20 9 reviews	#2 249 reviews
Exely Exely is a top Hotel Management Software pick among mid-sized hotels in Europe on HotelTechReport, with its integrated booking engine significantly boosting direct bookings from hotel websites. Hoteliers report that implementing Exely "increased bookings and revenue" through its effective tools. Little Hotelier Little Hotelier is a top Hotel Management Software pick among small hotels in Europe on HotelTechReport, thanks to its reliable channel manager that keeps bookings across platforms perfectly aligned and avoids double bookings. Hoteliers appreciate that it “saves a lot of time” by eliminating manual reservation management.
Asia Pacific ▾	#4 82 reviews	#1 716 reviews
Exely Exely is a top Hotel Management Software pick among Asia Pacific on HotelTechReport, particularly for its ability to streamline reservations and optimize online sales, leading to a substantial increase in direct bookings. Hoteliers highlight that the system’s integrated Booking Engine enhances visibility and simplifies management, saying it has "significantly improved our hotel operations. Little Hotelier Little Hotelier is a top Hotel Management Software pick among small hotels in Asia Pacific on HotelTechReport, thanks to its integrated channel manager that allows users to manage room availability and rates across multiple OTAs like Booking.com and Agoda from one platform. This centralization helps prevent overbooking and simplifies daily operations.
Middle East ▾	#1 13 reviews	#7 8 reviews
Exely Exely is a top Hotel Management Software pick among mid-sized hotels in the Middle East on HotelTechReport, particularly for its channel management and booking tracking capabilities that help operators manage reservations effectively. Hoteliers appreciate the platform’s ability to synchronize rates and availability, enhancing daily operations. Little Hotelier Little Hotelier is a top Hotel Management Software pick among mid-sized hotels in the Middle East on HotelTechReport, praised for centralizing bookings, guest info, and housekeeping into one platform, which simplifies management significantly. Hoteliers appreciate how it enhances their operational flow and oversight.

The Decision
Choosing between Exely HMS and Little Hotelier boils down to your hotel’s size, complexity, and growth ambitions. Both aim to simplify operations, but they serve different segments: Exely targets larger or more diverse properties, while Little Hotelier is built for small hotels and boutique accommodations. Do you prioritize a feature-rich system capable of handling complex needs, or an intuitive solution designed for small-scale management?
While Exely boasts a broader feature set and more recent reviews, Little Hotelier’s higher overall rating and larger review base make it the more proven option for smaller properties. Which system will truly support your hotel's specific needs and future growth?

Is Exely HMS or Little Hotelier Better for Hotels?

Exely HMS is designed for hotels seeking a comprehensive management platform, integrating booking, PMS, reputation management, and more. Little Hotelier, meanwhile, excels at managing reservations, channels, and guest data within a simple, all-in-one interface.

Exely’s suite of features, including gift vouchers and online checkout, caters to larger or more complex operations, while Little Hotelier's automation and channel management focus on efficiency for small teams. With 48 reviews and 18 in the past six months, Exely’s recent data provides more current insights, whereas Little Hotelier’s massive review count (1654 reviews) offers a broader perspective. Do you need a flexible, extensive platform or a straightforward, reliable system?

Exely HMS vs Little Hotelier: Which Should Your Hotel Choose?

If your hotel needs to increase direct bookings, improve online reputation, and manage a sizable portfolio with automation, go with Exely. It’s suited for properties that require customization, advanced reporting, and integrations with tools like Oracle or IDeaS.

If your hotel is small, focusing on simplicity, ease of use, and effective channel management, Little Hotelier is the better fit. It’s ideal for properties that want quick onboarding, reliable OTA management, and a system that’s easy for staff to adopt.

For large or complex operations, Exely’s 10 unique features give you more control. For small, independent hotels or B&Bs, Little Hotelier’s 4 distinctive features and proven track record make it the smarter choice.

Is Exely HMS or Little Hotelier Easier to Use?

Exely earns a high ease of use rating of 4.88/5 from users, with reviews praising its intuitive interface and smooth integration into daily routines. Customers highlight its quick onboarding and user-friendly platform, especially for teams familiar with property management systems.

Little Hotelier, with a 4.62/5 rating, is also praised for simplicity, with many reviews emphasizing quick setup and straightforward operations. However, some users note that the mobile app could improve its functionality, especially for managing bookings on the go.

Edge: Exely

Which Has Better Features: Exely HMS or Little Hotelier?

Exely offers 28 shared features plus 10 exclusive ones like gift vouchers, group booking engines, and real-time status updates—features tailored for larger or multi-property hotels. Little Hotelier provides 28 shared features plus 4 unique offerings, such as automated space optimization and digital registration, optimized for small properties.

Exely’s advanced features enable personalized guest experiences, complex rate management, and POS integrations, surpassing Little Hotelier’s capabilities in these areas. Conversely, Little Hotelier’s focus on automation and OTA integration simplifies daily tasks for small teams.

Edge: Exely

Which Has Better Customer Support: Exely or Little Hotelier?

Exely’s customer support scores 4.9/5, with reviews highlighting their responsive, knowledgeable, and attentive service. Customers appreciate their continuous updates and proactive communication, especially during onboarding.

Little Hotelier’s support rating is slightly lower at 4.55/5, with many reviews praising their friendly, hospitality-trained support team. Some users wish for quicker resolution on technical issues, but overall, support remains a strong point.

Edge: Exely

Which Has More Integrations: Exely or Little Hotelier?

Little Hotelier boasts 71 verified integrations, including major OTAs like Booking.com and Expedia, plus tools like TrustYou and Revinate. Exely has 8 verified partners, including Booking.com, Oracle Hospitality, and IDeaS, but with fewer overall options.

For properties relying on a broad ecosystem of tools or looking for extensive third-party partnerships, Little Hotelier’s larger integration network offers more flexibility. Exely’s focus on core hotel management features, however, keeps integrations more streamlined.

Edge: Little Hotelier

Which Do Hoteliers Rate Higher: Exely or Little Hotelier?

Little Hotelier’s 4.3/5 rating from 1,654 reviews makes it a trusted choice for small properties, with consistent praise for ease of use and support. Recent reviews emphasize its efficiency in automating reservations and reducing manual work.

Exely’s 81.7 rating from 48 reviews, mainly positive, indicates a dedicated user base appreciating its continuous improvements, though its overall score is lower due to fewer reviews and less recent data. Larger properties value Exely’s advanced customization and reporting.

Edge: Little Hotelier

How Much Do Exely HMS and Little Hotelier Cost?

Both products are priced at a $400 monthly base fee, with no additional implementation or trial fees. Neither offers a freemium or tiered pricing model, making them straightforward investments.

For small hotels, Little Hotelier’s lower complexity often means easier justification, while larger hotels may see Exely’s expanded feature set as more valuable for the cost.

What Type of Hotel Should Use Exely HMS?

Hotels that manage multiple properties or require extensive customization.
Properties needing advanced reporting and analytics.
Teams that want integrated gift vouchers, POS, and online checkout.
Hotels aiming to boost online reputation and brand loyalty.
Businesses prepared for a steeper learning curve for long-term benefits.

Not ideal if you operate a small property with minimal tech experience or limited budget. Exely is better suited for properties with the resources to maximize its extensive capabilities.

What Type of Hotel Should Use Little Hotelier?

Small hotels, B&Bs, and boutique properties seeking simplicity.
Teams that want quick onboarding and easy daily management.
Hotels prioritizing OTA management and automation.
Properties looking to increase direct bookings without complexity.
Businesses that need reliable support and mobile management.

Not ideal if you need highly customizable features, advanced analytics, or manage a large, complex operation. Little Hotelier provides a proven, straightforward system for small-scale management.

Exely vs Little Hotelier: The Bottom Line for Hotels

Exely HMS is a comprehensive platform with extensive features designed for larger, multi-property, or complex hotels. It excels at online reputation, customization, and automation but requires a more significant investment in time and training.

Little Hotelier is a clear choice for small hotels and boutique properties seeking an intuitive, all-in-one solution that streamlines reservations, OTA management, and guest communication. It’s praised for its ease of use, support, and proven track record in boosting occupancy.

If your hotel needs a feature-rich, scalable system with deep customization, Exely is the way to go. For properties prioritizing simplicity, quick setup, and reliable OTA connectivity, Little Hotelier offers a more suitable solution.

This comparison provides a detailed overview rooted in recent reviews and feature analysis, helping you confidently decide which platform best aligns with your hotel’s needs.

How Much Do Exely HMS and Little Hotelier Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

	Exely	Little Hotelier
Starting Price	From $400/mo	From $400/mo

Feature Comparison: Exely HMS vs Little Hotelier

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature	Exely	Little Hotelier
▾ Accounting & Finance	86%	58%
Multi-currency
Gift Vouchers
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests
▾ Marketing & Ecommerce	91%	73%
Native Email Marketing
Group Booking Engine
Website Development
Booking Engine
Channel Manager
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
▾ Administration & Configuration	100%	100%
Multi-lingual
Multi-currency
Centralized user & role management
▾ Customer Management	100%	67%
Native Email Marketing
Guest Feedback Management
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging
▾ Front Office	79%	65%
Guest Feedback Management
Housekeeping module
Property Management System
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Calendar view
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
▾ Groups Management	50%	50%
Group functionality
Automated Space Optimization
▾ Guest Experience	60%	40%
Guest Feedback Management
Gift Vouchers
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in
▾ Housekeeping	34%	23%
Housekeeping module
Automated Space Optimization
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
▾ Payments	67%	50%
Multi-currency
Gift Vouchers
Payment Requests
Direct billing
Automated reminders
Integrated Payment Terminal & Card Reader
▾ Reservations Management	59%	59%
Rate Shopping Module
Property Management System
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Automated Assignments
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
▾ Revenue Management	88%	75%
Rate Shopping Module
Revenue Management Module
Pricing Intelligence
Channel Manager
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing
▾ Taxes & Compliance	25%	75%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
▾ Support & Training	100%	100%
Online 24/7 support
▾ Food & Beverage	100%	0%
Point of Sale

Real-World Results: Exely vs Little Hotelier by Business Goal

We analyzed 11 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs

MetroStar Hotel Kuala Lumpur Large

+ +72% Direct Bookings

+ � Reservations surged after activating the Booking Engine and Loyalty Program.

+ +20% Website Revenue

"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."

Vasanth Kumar

Front Office Manager

Paradise Garage Komodo Small

+ Little Hotelier helps Paradise Garage Komodo limit overbookings.

+ Time-consuming manual work is a thing of the past.

+ Smarter revenue and distribution decisions thanks to powerful insights

"At the start of its operation, Paradise Garage Komodo had problems in updating room rates and availability on online travel agents."

Manik Martina

Manager

Increase Operational Efficiency

Boulevard Batumi Hotel & Bellevue Residence Mid-Size

+ 15% of total online bookings now come from the hotel

+ �s own website.

+ Availability and pricing are now consistently synced across all OTA channels.

"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."

NM

Nino Motskobili

Head of Data Operations

Guesthouse Sternen Small

+ Reservations are seamlessly integrated into the front desk system, resulting in automatic updates to the inventory and the smooth transfer of all guest information.

+ Little Hotelier's channel manager facilitates online and OTA bookings, significantly boosting the overall booking count. The owners are strategizing to effortlessly expand their OTA connections through the channel manager to access broader markets.

+ A new and refreshed website.

"It’s such a relief to know we’re not accidentally overbooking our property. Plus, we’re saving a lot of time with this new solution, because we don’t have to manually edit the book..."

Alexandra Klosok-Wofford

Owner

Improve Guest Experience

Exely

No published case study for this goal yet.

Samui Bayside Small

+ More freedom to manage their property on-the-go with our mobile app.

+ A powerful property management system that is easy to use

+ Increased team's productivity and efficiency

"Having more control is a major win for small properties. Being unshackled from the front desk is a great feeling for every small property operator, but it isn’t always easy to achi..."

Jeff Kraus

Operational Manager

Exely vs Little Hotelier: The Bottom Line

Exely

4.9/5 from 109 reviews

What hoteliers love

Ease of use and daily operations efficiency 78% positive

A major reason hotels like Exely is that it is intuitive and easy to learn, helping staff handle daily operations with less training and fewer mistake... A major reason hotels like Exely is that it is intuitive and easy to learn, helping staff handle daily operations with less training and fewer mistakes. Reviewers often mention that it reduces manual work, saves time, and makes front-office and reservation workflows more efficient.

Support and account management 93% positive

Support is one of Exely’s strongest differentiators, with users repeatedly describing the team as responsive, professional, and quick to resolve issue... Support is one of Exely’s strongest differentiators, with users repeatedly describing the team as responsive, professional, and quick to resolve issues. Several reviews also mention account managers and other teams being attentive, which helps hotels adopt the system and keep operations running smoothly.

Reservation, availability, and rate management 83% positive

Many reviews highlight how Exely simplifies managing reservations, room availability, and pricing in one place. Users say it makes daily operations mo... Many reviews highlight how Exely simplifies managing reservations, room availability, and pricing in one place. Users say it makes daily operations more organized, speeds up updates, and helps them react faster to demand changes.

Where hoteliers push back

Customization and flexibility 56% negative

Users often want Exely to be more configurable for different property types, especially in PMS workflows, invoices, confirmations, and interface behav... Users often want Exely to be more configurable for different property types, especially in PMS workflows, invoices, confirmations, and interface behavior. While some praise its flexibility, many ask for more tailored layouts, property-specific options, and smoother editing tools.

Reporting and analytics 67% negative

Reporting is a common pain point: users want deeper, faster, and more flexible reports covering bookings, revenue, occupancy, channel performance, and... Reporting is a common pain point: users want deeper, faster, and more flexible reports covering bookings, revenue, occupancy, channel performance, and guest trends. A few reviewers say current reports are sufficient for basic use, but most want better dashboards, mobile access, and more analytical detail for decision-making.

Ranks higher for

UZ #1 vs #3

VN #2 vs #4

Middle East #1 vs #7

Unique capabilities

Gift Vouchers Automated night audit Group Booking Engine Guest Feedback Management Task Management

4.9/5 ease of use 4.9/5 support 10 integrations

Visit Profile

Little Hotelier

4.6/5 from 1,910 reviews

What hoteliers love

Ease of use and onboarding 82% positive

Reviewers frequently describe Little Hotelier as easy to learn and straightforward for small-property staff, even those with limited technical experie... Reviewers frequently describe Little Hotelier as easy to learn and straightforward for small-property staff, even those with limited technical experience. They highlight simple workflows for day-to-day hotel operations and say onboarding or training helps teams get productive quickly. Some users still note a learning curve for advanced settings, especially during initial setup or after updates.

Customer support and human assistance 79% positive

Support is one of the strongest themes in the reviews, with many users praising fast responses, knowledgeable agents, and patient guidance during setu... Support is one of the strongest themes in the reviews, with many users praising fast responses, knowledgeable agents, and patient guidance during setup or troubleshooting. Several reviewers specifically say human help resolves issues that the bot cannot, and that strong support reduces stress when operations are on the line. Negative comments focus on slow handoff times, limited weekend or language coverage, and cases where users want a real person sooner.

Reservations and front desk workflow 77% positive

Many reviews focus on how Little Hotelier streamlines reservations, check-ins, check-outs, room assignment, and daily front desk handling. Users like... Many reviews focus on how Little Hotelier streamlines reservations, check-ins, check-outs, room assignment, and daily front desk handling. Users like having bookings, guest details, and room status in one place, which speeds up operations and reduces mistakes. A common request is for more shortcuts and smarter workflows, such as faster search, multi-room booking, split bookings, and richer at-a-glance reservation details.

Where hoteliers push back

Pricing, rate management, and revenue optimization 46% negative

A major theme is the ability to manage rates quickly across channels and use pricing tools or revenue strategies to increase sales. Reviewers mention... A major theme is the ability to manage rates quickly across channels and use pricing tools or revenue strategies to increase sales. Reviewers mention dynamic pricing, promotions, rate plans, occupancy-based decisions, and less manual price updating as direct revenue benefits. Some also ask for finer control over rate edits, minimum stays, historical pricing, and more transparent commission handling.

Reporting, analytics, and exports 57% negative

Users want more robust reporting, especially deeper revenue, occupancy, OTA, and performance insights they can use for commercial decisions. Several r... Users want more robust reporting, especially deeper revenue, occupancy, OTA, and performance insights they can use for commercial decisions. Several reviewers like the current visibility but ask for better filters, custom dashboards, Excel exports, and clearer charts for management teams. Complaints often center on limited customization, slow report loading, or incomplete figures that make it harder to trust the data.

Ranks higher for

Mid-Size (25-74 rooms) #3 vs #12

Small (10-24 rooms) #2 vs #13

X-Large (200+ rooms) #3 vs #10

X-Small (< 10 rooms) #1 vs #20

Unique capabilities

Automated Space Optimization PCI Compliant Tax Configuration Digital Registration

4.6/5 ease of use 4.6/5 support 72 integrations

Visit Website

Where the ratings diverge most

Overall Rating Little Hotelier 4.3 vs 0.0 (+4.3)

Customer Support Exely 4.9 vs 4.6 (+0.4)

Value for Money Exely 4.9 vs 4.5 (+0.4)

Onboarding Exely 4.9 vs 4.5 (+0.4)

Frequently Asked Questions About Exely HMS vs Little Hotelier

Can Exely HMS replace Little Hotelier?

It depends on your requirements. Exely HMS and Little Hotelier share many core Hotel Management Software features, but each has unique capabilities. Exely HMS offers 10 verified integration partners, while Little Hotelier offers 72. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Exely HMS leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Exely HMS or Little Hotelier offer a free plan?

Exely HMS: No. Little Hotelier: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Exely HMS and Little Hotelier?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 88 and Little Hotelier has 97. Here is how the score is calculated.

Criteria Group	Weight	What It Measures
Customer Ratings & Reviews		How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.
Partner Ecosystem		How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.
Customer Centricity		How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.
Reach, Staying Power & Resources		How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Exely HMS vs. Little Hotelier:
Which Is Right for You?

How Does Exely HMS Compare to Little Hotelier?

What Are the Pros and Cons of Exely HMS vs Little Hotelier?

Exely vs Little Hotelier: Rankings by Hotel Segment

Is Exely HMS or Little Hotelier Better for Hotels?

Exely HMS vs Little Hotelier: Which Should Your Hotel Choose?

Is Exely HMS or Little Hotelier Easier to Use?

Which Has Better Features: Exely HMS or Little Hotelier?

Which Has Better Customer Support: Exely or Little Hotelier?

Which Has More Integrations: Exely or Little Hotelier?

Which Do Hoteliers Rate Higher: Exely or Little Hotelier?

How Much Do Exely HMS and Little Hotelier Cost?

What Type of Hotel Should Use Exely HMS?

What Type of Hotel Should Use Little Hotelier?

Exely vs Little Hotelier: The Bottom Line for Hotels

How Much Do Exely HMS and Little Hotelier Cost?

Feature Comparison: Exely HMS vs Little Hotelier

Real-World Results: Exely vs Little Hotelier by Business Goal

Exely vs Little Hotelier: The Bottom Line

Frequently Asked Questions About Exely HMS vs Little Hotelier

Can Exely HMS replace Little Hotelier?

Which is better for small or independent hotels?

Do Exely HMS or Little Hotelier offer a free plan?

How Does HTR Evaluate and Rank Exely HMS and Little Hotelier?

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Exely HMS vs. Little Hotelier: Which Is Right for You?

How Does Exely HMS Compare to Little Hotelier?

What Are the Pros and Cons of Exely HMS vs Little Hotelier?

Exely vs Little Hotelier: Rankings by Hotel Segment

Is Exely HMS or Little Hotelier Better for Hotels?

Exely HMS vs Little Hotelier: Which Should Your Hotel Choose?

Is Exely HMS or Little Hotelier Easier to Use?

Which Has Better Features: Exely HMS or Little Hotelier?

Which Has Better Customer Support: Exely or Little Hotelier?

Which Has More Integrations: Exely or Little Hotelier?

Which Do Hoteliers Rate Higher: Exely or Little Hotelier?

How Much Do Exely HMS and Little Hotelier Cost?

What Type of Hotel Should Use Exely HMS?

What Type of Hotel Should Use Little Hotelier?

Exely vs Little Hotelier: The Bottom Line for Hotels

How Much Do Exely HMS and Little Hotelier Cost?

Feature Comparison: Exely HMS vs Little Hotelier

Real-World Results: Exely vs Little Hotelier by Business Goal

Exely vs Little Hotelier: The Bottom Line

Frequently Asked Questions About Exely HMS vs Little Hotelier

Can Exely HMS replace Little Hotelier?

Which is better for small or independent hotels?

Do Exely HMS or Little Hotelier offer a free plan?

How Does HTR Evaluate and Rank Exely HMS and Little Hotelier?

What Other Hotel Management Software Comparisons Are Hoteliers Reading?

Get Your Free AI Analyst Report

Let´s lookup your hotel information

Exely HMS vs. Little Hotelier:
Which Is Right for You?