Exely HMS vs. Misterbooking (HMS):
Which Is Right for You?

The Decision

Choosing between Exely HMS by Exely and Misterbooking (HMS) by MISTER BOOKING hinges on your hotel’s specific needs, operational scale, and regional presence. Both aim to streamline hotel management, but Exely offers a broader feature set and more recent, higher volume reviews, making its offering more reliable for data-driven decisions.

Exely’s more extensive review base and recent feedback provide a clearer picture of its performance and customer satisfaction levels. Meanwhile, Misterbooking, with fewer reviews and limited recent feedback, presents a more niche or specialized solution. So, which platform aligns better with your hotel’s goals?

Is Exely HMS or Misterbooking (HMS) Better for Hotels?

Both Exely and Misterbooking serve to simplify hotel operations, but they differ significantly in scope and maturity. Exely’s platform integrates PMS, booking engine, reputation management, and automation modules, making it an all-in-one system designed to increase direct bookings and operational efficiency. Conversely, Misterbooking emphasizes its integrated channel management, scalable solutions, and a focus on independent hotels, with a strong reputation in Europe and Asia Pacific.

While Exely boasts a higher overall score (81.7 vs. 0) and more recent reviews—18 in the last six months versus none for Misterbooking—this indicates a more active user base and ongoing product development. However, Misterbooking’s niche appeal to independent and chain hotels, especially in Europe, remains strong despite limited recent reviews.

Are you looking for a mature system with ongoing support and broad regional coverage? Or do you prefer a flexible, scalable solution tailored for independent hotels? Both products aim to improve your guest experience and operational control, but their maturity and review activity inform which will be more reliable long-term.

Exely HMS vs Misterbooking (HMS): Which Should Your Hotel Choose?

If your hotel needs a comprehensive platform that combines PMS, booking engine, reputation management, and automation features, Exely is the clearer choice. It is especially suitable if you operate in multiple regions and prioritize a solution backed by over 48 reviews, with recent feedback confirming its usability and support.

On the other hand, if you operate a smaller hotel, chain, or group with a focus on seamless online distribution and integrated channel management, Misterbooking could suffice. Its strengths include its native channel manager, scalable modules, and a responsive booking engine, ideal for hotels that want a cost-effective, easy-to-manage system.

In summary, go with Exely if you value a mature, feature-rich platform with a large, active user base. Opt for Misterbooking if your hotel prioritizes online distribution and flexible, scalable management, especially within European and Asia-Pacific markets.

Is Exely HMS or Misterbooking (HMS) Easier to Use?

Exely’s UI scores a notable 4.88/5, reflecting an intuitive interface praised by users for simplifying daily operations. Customers highlight its ease of navigation, quick setup, and seamless integration into workflows, although some suggest additional tutorials could improve onboarding for new staff.

Misterbooking’s interface scores 4.6/5, with users describing it as responsive and functional, yet occasionally cluttered with unnecessary buttons. Both platforms are rated highly for onboarding—Exely at 4.82/5 and Misterbooking at 4.72/5—but Exely’s larger review volume and recent positive feedback strengthen its usability reputation.

Edge: Exely.

Which Has Better Features: Exely or Misterbooking?

Exely offers 38 features, including unique modules like gift vouchers, automated night audits, group booking engine, mobile app, task management, online checkout, and rate shopping. These additional features enable more automated and diversified management options, especially for larger hotels or those seeking advanced tools.

Misterbooking provides 31 shared features, with seven exclusive functionalities such as direct billing, real-time reporting, shift planning, employee messaging, ancillary revenue tracking, and PCI compliance. Its native channel manager and booking engine are core strengths, especially for independent hotels emphasizing distribution efficiency.

The choice depends on your need for automation and diversification. For more comprehensive operational automation, Exely’s extra features give it an edge.

Edge: Exely.

Which Has Better Customer Support: Exely or Misterbooking?

Exely’s customer support scores 4.9/5, with reviews emphasizing their responsiveness, knowledgeable staff, and ongoing product improvements. Users appreciate quick solutions and continuous system updates, with reviews frequently mentioning the support team’s dedication.

Misterbooking’s support scores 4.79/5, with users describing their team as operational, responsive, and effective at resolving issues. While praise is high, the smaller user base and fewer recent reviews limit the clarity of support consistency.

Considering the volume of recent feedback and overall ratings, Exely’s support reputation is slightly stronger.

Edge: Exely.

Which Do Hoteliers Rate Higher: Exely or Misterbooking?

Exely’s reviews are predominantly from larger or boutique hotels across multiple regions, with a recent review count of 18 in the last six months and a 98% likelihood to recommend. Its overall rating of 0/5 in some older reviews is outdated, but recent feedback reflects high satisfaction.

Misterbooking’s reviews are concentrated in Europe and Asia Pacific, with a 4.83/5 rating from 18 recent reviews. Hotels in these regions praise its scalability, ease of use, and distribution features.

Given the higher recent review count and global rating, Exely is rated higher overall, especially considering recent positive user sentiment.

Edge: Exely.

How Much Do Exely HMS and Misterbooking (HMS) Cost?

Exely is priced at a flat $400 monthly fee with no trial, implementation, or hidden costs, offering predictable budgeting. Pricing details for Misterbooking are not publicly available, but it is marketed as a cost-effective, scalable solution, suggesting competitive pricing tailored to hotel size.

While Exely’s transparent pricing simplifies budgeting, the cost of Misterbooking may vary based on modules and hotel size. Without explicit figures, Exely’s clear pricing provides a decisive advantage for budget planning.

What Type of Hotel Should Use Exely?

• Hotels seeking a comprehensive management platform that integrates PMS, booking engine, reputation, and automation.
• Hotels operating in multiple regions, requiring robust support and scalability.
• Hotels aiming to boost direct bookings and online presence.
• Properties that value automation features like gift vouchers or night audits.
• Hotels with a focus on revenue growth and online reputation management.

Not ideal if your hotel is very small, with minimal operational complexity, or if you need only a basic PMS.

What Type of Hotel Should Use Misterbooking?

• Independent hotels, hotel chains, or groups looking for a flexible, scalable management system.
• Hotels emphasizing online distribution and channel management.
• Hotels seeking a cost-efficient solution with integrated booking engine.
• Properties wanting automated online check-in or payment features.
• Hotels with a focus on simple, responsive management in Europe or Asia Pacific.

Not ideal if you require advanced automation, extensive customization, or are operating in regions outside Misterbooking’s core markets.

The Bottom Line for Hotels

Exely serves as a comprehensive, feature-rich platform suitable for hotels with complex operations, regional diversity, and a focus on automation and revenue growth. Its large, recent review base and high ratings support its reliability and ongoing development.

Misterbooking, with its native channel manager and scalability, fits smaller or independent hotels prioritizing distribution and simplicity at a competitive price point. Its concentrated strengths make it suitable for hotels in Europe and Asia Pacific seeking a straightforward management system.

If your hotel values a mature, well-supported platform with extensive features and recent positive feedback, Exely is the recommended choice. For hotels emphasizing flexible distribution and cost-effective management, Misterbooking remains a solid option—though limited recent reviews make it a less certain investment for long-term growth.