The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 56 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Payment Requests.
OnRes shines .
Side-by-side ratings based on 56 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 56 | 0 |
After analyzing 56 verified reviews, Exely users most value its user interface, customer support, hotel operation efficiency, while OnRes users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
User Interface
▾
|
|
|
+
Customer Support
▾
|
|
|
+
Hotel Operation Efficiency
▾
|
|
|
+
Channel Management
▾
|
|
| Cons | |
|
−
Customization and Reporting Features
▾
|
|
|
−
System Performance and Speed
▾
|
|
|
−
Mobile Application
▾
|
|
How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #23 16 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #17 15 reviews | — |
| Large (75-199 rooms) | #16 3 reviews | — |
| X-Large (200+ rooms) | #11 1 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #22 13 reviews | — |
| Luxury ▾ | #20 11 reviews | — |
| Branded / Chain | #25 2 reviews | — |
| Extended Stay | #21 3 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America | #22 2 reviews | — |
| Europe | #24 2 reviews | — |
| Asia Pacific ▾ | #6 28 reviews | — |
| Middle East ▾ | #7 5 reviews | — |
Choosing between Exely HMS and OnRes All-in-1 HMS hinges on your specific operational needs and growth ambitions. Exely offers a broad suite of features aimed at increasing direct bookings and revenue, while OnRes focuses on streamlining staff workflows and maintenance tasks. Both promise to improve efficiency, but their core strengths diverge significantly. Which solution aligns better with your hotel’s strategic focus?
Exely HMS and OnRes All-in-1 HMS tackle different hotel management challenges. Exely’s core strength lies in boosting revenue through tools like booking engines, channel management, and guest feedback features, making it ideal for hotels aiming to grow direct bookings and online presence. OnRes, however, emphasizes operational efficiency by automating staff coordination and maintenance workflows, suited for hotels prioritizing seamless operations and guest service speed.
While Exely’s platform is packed with over 38 unique features, including multi-currency support, gift vouchers, and native marketing, OnRes offers a simpler, staff-centric system without specific feature counts. Both platforms are designed to optimize hotel workflows but serve contrasting strategic goals. Do you need more revenue-focused tools or operational streamlining?
The choice boils down to your hotel’s priorities: if increasing direct bookings and online reputation management are critical, Exely is the clearer pick. Conversely, if your team struggles with staff coordination, maintenance, and operational bottlenecks, OnRes might be more suitable. Is your hotel looking to grow revenue or improve efficiency?
If your hotel needs a comprehensive management system that amplifies direct bookings, improves online reputation, and manages multi-channel distribution, go with Exely. It’s tailored for hotels seeking to increase revenue streams from their website and OTA integrations, with over 48 reviews and a high recent review count (18 in the last six months), making it a more validated choice.
If your team’s primary pain points involve staff coordination, housekeeping, and maintenance workflows, OnRes is the better fit. Its focus on operational automation simplifies task management, but it lacks detailed review data, which suggests a less mature market presence. For hotels needing robust marketing and booking tools, Exely is the clear winner.
In summary, choose Exely if your hotel aims to increase direct bookings, improve revenue management, and expand online presence. For hotels that want to streamline staff workflows and maintenance, OnRes is an appropriate choice—though it’s less proven in recent reviews. Which of these goals is your hotel prioritizing?
Exely’s ease of use receives a high rating of 4.88/5, supported by 48 reviews and recent positive feedback. Users commend its intuitive interface, smooth integration into daily operations, and straightforward onboarding process rated at 4.82/5. Support responsiveness is also a highlight, with 4.9/5 scores and quotes praising quick, helpful responses.
In contrast, OnRes lacks recent reviews or detailed user feedback, making it difficult to evaluate ease of use. Its smaller team and limited visibility suggest it might not have the same usability maturity as Exely. Given the detailed user ratings and recent reviews, Exely clearly has the edge.
Edge: Exely.
Exely boasts a rich set of 38 unique features, including a booking engine, channel manager, guest communication tools, native email marketing, multi-lingual support, and revenue management modules. These features directly support revenue growth and guest engagement, making it suitable for hotels seeking a full-stack management platform.
OnRes, on the other hand, offers fewer features, primarily focusing on staff workflow automation like housekeeping and maintenance scheduling. It does not provide the extensive guest and revenue management tools present in Exely.
With a broader feature set and proven usability, Exely holds the advantage.
Edge: Exely.
Exely’s customer support scores a remarkable 4.9/5, with recent reviews highlighting swift, helpful responses. Users praise their dedicated team and continuous support during onboarding and ongoing operations, which significantly eases adoption and problem resolution.
OnRes’s support data is unavailable, and with no recent reviews or user testimonials, its support quality can’t be reliably assessed. The high support rating and recent positive feedback for Exely make it the clear leader in this category.
Edge: Exely.
Exely integrates with 8 verified partners, including major names like Oracle Hospitality, Mews, Booking.com, and Channel Manager. These integrations enable seamless connection with property systems, booking platforms, and revenue tools, broadening your hotel’s ecosystem.
OnRes offers only 2 verified integrations, including Whistle and OnRes itself, limiting connectivity options. Its smaller integration landscape suggests limited adaptability for hotels requiring extensive third-party connections.
Exely’s wider ecosystem makes it the more flexible choice for hotels with diverse operational tools.
Edge: Exely.
Exely’s review count and recent feedback give it a clear advantage, with 48 reviews and 18 in the last six months. Its high rating of 81.89 on the HTRe score and a 98% likelihood to recommend reflect strong user satisfaction across segments like boutique and city center hotels.
OnRes has no recent reviews or ratings, which indicates limited ongoing customer validation. The absence of recent data makes it difficult to evaluate user satisfaction, but the proven feedback for Exely suggests it’s the more trusted platform among hoteliers.
Edge: Exely.
Exely’s pricing starts at $400 per month, with no freemium or trial options noted. Its transparent pricing model makes budgeting straightforward for hotels ready to invest in a comprehensive management system.
Pricing information for OnRes isn’t specified, likely due to its smaller market presence or custom quotes. Without clear pricing, Exely’s predictable fee structure offers more certainty in evaluating value.
Not ideal if your hotel is a small boutique with minimal online booking needs or if you prefer a simple, staff-focused tool without marketing features.
Not ideal if you require comprehensive marketing, booking engines, or guest feedback tools, or if your hotel relies heavily on online revenue channels.
Exely offers a broad, feature-rich platform with high recent user ratings, making it a clear choice for hotels seeking to grow their direct bookings and online presence. Its extensive integrations, support, and proven customer satisfaction highlight its maturity as a management solution.
OnRes provides a focused operational toolset emphasizing staff coordination, ideal for hotels wanting to optimize room readiness and maintenance workflows. However, its limited recent reviews and smaller ecosystem suggest it’s less proven and less versatile.
If your goal is revenue growth, guest engagement, and scalable features, Exely is the recommended platform. If operational efficiency and staff management are your priorities, OnRes could serve you, but with less validation.
According to HTR's product database, Exely HMS and OnRes All-in-1 HMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Automated night audit | ||
| Gift Vouchers | ||
| Multi-currency | ||
| Payment Requests | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 26 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more... The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more general feature and not unique to Exely.
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
Where hoteliers push back
Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user ex... Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user experience, which are lacking in the current system.
There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpect... There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpected logouts hindering operational flow.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exely HMS and OnRes All-in-1 HMS share many core Hotel Management Software features, but each has unique capabilities. Exely HMS offers 8 verified integration partners, while OnRes All-in-1 HMS offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely HMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely HMS: No. OnRes All-in-1 HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 82 and OnRes has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor