The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines when it comes to user interface , with exclusive features like Native Email Marketing and Guest Communication (SMS Messaging).
WebBookingPro shines , with exclusive features like Digital Registration and Tax Configuration.
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 56 | 1 |
After analyzing 57 verified reviews, Exely users most value its user interface, customer support, hotel operation efficiency, while WebBookingPro users highlight . Click any theme to see what reviewers say.
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User Interface
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Customer Support
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Hotel Operation Efficiency
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Channel Management
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Customization and Reporting Features
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System Performance and Speed
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Mobile Application
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #23 16 reviews | #41 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #17 15 reviews | — |
| Large (75-199 rooms) | #16 3 reviews | — |
| X-Large (200+ rooms) | #11 1 reviews | — |
By Property Type
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| Boutique ▾ | #22 13 reviews | #39 1 reviews |
| Luxury ▾ | #20 11 reviews | #36 1 reviews |
| Branded / Chain | #25 2 reviews | — |
| Extended Stay | #21 3 reviews | — |
By Region
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| North America | #22 2 reviews | — |
| Europe | #24 2 reviews | #28 1 reviews |
| Asia Pacific ▾ | #6 28 reviews | — |
| Middle East ▾ | #7 5 reviews | — |
When choosing a hotel management platform, your hotel needs a solution that streamlines operations, increases revenue, and is easy for your team to adopt. Both Exely HMS and WebBookingPro aim to serve these needs, but they diverge significantly in terms of user feedback, feature depth, and industry presence. Exely’s larger review base and recent positive feedback suggest it’s a more established choice for hotels seeking comprehensive management tools.
Are you prioritizing a solution with proven customer satisfaction and ongoing development? Or do you prefer a platform that is straightforward, with a focus on core booking and management functions? Let's explore which software better fits your hotel’s specific needs.
Exely HMS and WebBookingPro both address core hotel management challenges: reservations, guest management, and online bookings. However, Exely offers a broader feature set, including automated night audits, guest messaging, and website development—features WebBookingPro does not provide. Conversely, WebBookingPro’s strength lies in its simplicity and ease of use, boasting a perfect 5/5 ease-of-use rating against Exely’s 4.88/5.
Exely’s recent reviews (18 in the last six months) indicate active development and user satisfaction, while WebBookingPro, with only one review, lacks recent feedback. Would you prefer a platform with a track record of ongoing enhancements or one that is more straightforward but less reviewed?
Edge: Exely HMS
If your hotel needs a comprehensive management system that integrates PMS, booking engines, revenue management, and online reputation tools, Exely is the clear choice. Its 48 features—including gift vouchers, online check-in, and guest feedback management—caters to hotels aiming for full control over their operations.
If simplicity, ease of onboarding, and reliability in core booking functions are your priorities, WebBookingPro’s streamlined approach and intuitive interface may appeal. But with just four verified integrations and no recent reviews, it may lack the depth needed for larger or more complex properties.
For hotels focused on expanding direct bookings and online presence, Exely stands out with its extensive feature set and recent positive user feedback. WebBookingPro’s simplicity suits hotels that want an easy-to-manage, reliable PMS with basic booking capabilities.
Edge: Exely HMS
Exely’s user rating of 4.88/5 reflects a very positive user experience. Reviewers highlight its intuitive interface and smooth integration into daily operations, although some mention that system performance can lag during peak times. The onboarding process averages 4.82/5, with users appreciating helpful support, but noting some room for quick tutorials on new features.
WebBookingPro scores a perfect 5/5 on ease of use, with reviews emphasizing its straightforward setup and user-friendliness for staff with limited tech experience. Its interface is designed specifically to reduce training time, making it ideal for hotels with minimal onboarding resources.
Edge: WebBookingPro
Exely outperforms WebBookingPro significantly in feature variety, with 24 features exclusive to it, compared to just 2 in WebBookingPro. Unique features like gift vouchers, automated night audit, guest messaging, and website development are designed to give your hotel more control and automation.
WebBookingPro’s unique features are limited to digital registration and tax configuration, which are basic but necessary functions. The more extensive feature set of Exely makes it suitable for hotels seeking advanced tools to optimize revenue, guest engagement, and operational efficiency.
Edge: Exely HMS
Exely’s customer support scores 4.9/5, with reviewers praising their responsiveness and proactive assistance. Comments like “support team is very helpful and quick to resolve issues” reinforce Exely’s reputation for attentive service.
WebBookingPro, with a perfect 5/5 support rating, is praised for its responsiveness and simplicity, though its smaller team size (2 employees) could limit scalability. Given the limited reviews and lack of recent feedback, Exely’s more established support reputation makes it the safer choice for ongoing assistance.
Edge: Exely HMS
Exely integrates with 8 verified partners, including major players like Booking.com, Oracle Hospitality, and IDeaS, providing extensive connectivity. WebBookingPro offers 4 verified integrations, including Octorate, Cloudbeds, and Grupo Hotusa, but with fewer options overall.
Having more integrations means greater flexibility and fewer manual steps in your management processes. For properties that rely on diverse third-party tools, Exely’s broader ecosystem is advantageous.
Edge: Exely HMS
Exely’s recent reviews, totaling 18 in the last six months, reflect strong satisfaction, with an NPS of 9.83/10 and a 98% likelihood to recommend. Users highlight its ease of integration, continuous improvements, and reliable support, especially praising its intuitive interface.
WebBookingPro’s solitary recent review is glowing, citing its advanced booking engine and reliability. However, the lack of recent feedback and smaller user base suggest less confidence in its current performance.
Given the larger, more recent review base, Exely’s higher rating and ongoing development make it the preferred choice.
Edge: Exely HMS
Exely charges a flat $400 monthly fee with no implementation or setup costs, offering a clear pricing structure. Details on WebBookingPro’s pricing are unavailable, which may indicate a more opaque or variable model.
The transparent, predictable cost of Exely can help your hotel plan budgets more accurately. Without clear pricing for WebBookingPro, assessing its value becomes more challenging.
Edge: Exely HMS
Not ideal if:
Not ideal if:
Exely offers a comprehensive, feature-rich platform with a strong track record of recent reviews and active development, making it a better choice for hotels seeking scalability and advanced management tools. Its larger review base and ongoing improvements demonstrate a commitment to meeting evolving hotel needs.
If your hotel values extensive features, customized reporting, and robust support, Exely is the clear winner. Its recent user feedback confirms its position as a leading hotel management solution.
WebBookingPro excels in simplicity and ease of use, ideal for small hotels and properties that want a straightforward PMS without extra complexity. However, its limited recent reviews and smaller ecosystem make it less suitable for larger or growing hotels.
Choose Exely if you want a feature-rich, well-supported platform with proven recent performance. Opt for WebBookingPro if your needs are basic, and simplicity is your top priority.
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $400/mo | — |
According to HTR's product database, Exely HMS and WebBookingPro HMS share 14 features. Here are the key differences — features one has that the other lacks.
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| Automated night audit | ||
| Digital Registration | ||
| Gift Vouchers | ||
| Group Booking Engine | ||
| Native Email Marketing | ||
| RevPaR & ADR Reports | ||
| Tax Configuration | ||
| Website Development |
Showing top differences. 14 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more... The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more general feature and not unique to Exely.
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
Where hoteliers push back
Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user ex... Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user experience, which are lacking in the current system.
There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpect... There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpected logouts hindering operational flow.
Ranks higher for
Unique capabilities
Ranks higher for
Unique capabilities
It depends on your requirements. Exely HMS and WebBookingPro HMS share many core Hotel Management Software features, but each has unique capabilities. Exely HMS offers 8 verified integration partners, while WebBookingPro HMS offers 4. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. WebBookingPro HMS leads in ease of use at 5.0/5 vs 4.9/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely HMS: No. WebBookingPro HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 82 and WebBookingPro has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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