The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 528 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines in ease of use and customer support — especially for brand properties (3.0/5) , with exclusive features like Revenue management module and Payment processing.
Newhotel shines , with exclusive features like Gift Vouchers.
Side-by-side ratings based on 528 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 527 | 1 |
After analyzing 528 verified reviews, Yanolja Cloud Solution users most value its support and onboarding, user-friendly interface, channel management and integration, while Newhotel users highlight . Click any theme to see what reviewers say.
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Support and Onboarding
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User-friendly Interface
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Channel Management and Integration
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Check-in and Guest Experience
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Channel Management and Integration
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Reporting and Analytics
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Customization and Modularity
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #3 330 reviews | #44 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #4 126 reviews | #47 0 reviews |
| Large (75-199 rooms) ▾ | #7 10 reviews | — |
| X-Large (200+ rooms) | #9 4 reviews | — |
By Property Type
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| Boutique ▾ | #5 192 reviews | #46 0 reviews |
| Luxury ▾ | #2 286 reviews | #39 1 reviews |
| Branded / Chain ▾ | #6 81 reviews | — |
| Extended Stay ▾ | #6 32 reviews | — |
By Region
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| North America ▾ | #13 24 reviews | — |
| Europe ▾ | #14 14 reviews | #34 1 reviews |
| Asia Pacific ▾ | #2 410 reviews | — |
| Middle East ▾ | #4 13 reviews | — |
Choosing between Yanolja Hotel Management Software and Newhotel hinges on your hotel’s specific needs and operational scale. Both aim to streamline your daily tasks, but Yanolja’s platform offers a more robust, integrated experience backed by a significantly larger global presence and more recent reviews. Newhotel, while flexible and multi-functional, is more limited in market reach and recent user feedback. Which solution aligns best with your hotel’s growth plans?
Yanolja Cloud Solution is a comprehensive, cloud-based PMS designed to automate every aspect of hotel operations, from reservations and billing to housekeeping and guest communication. It excels at integrating with online channels and offers a wide array of features that support revenue management and operational efficiency. Conversely, Newhotel provides an all-in-one platform combining PMS, POS, spa, events, and online sales tools, aiming for a holistic management approach.
Both products target hotels seeking to improve operational workflows, but Yanolja’s solution has a stronger reputation for reliability and depth of features. Newhotel’s modular nature offers customization, yet its limited recent reviews and smaller user base suggest it may not match the ongoing development and support found in Yanolja. Are you prioritizing a proven, highly reviewed system or a flexible but less-reviewed platform?
If your hotel needs a highly integrated PMS with extensive automation, channel management, and revenue tools—and you value a proven, well-supported platform—go with Yanolja. Its 454 reviews and 89.99/100 overall rating highlight its reliability for hotels of all sizes, especially in regions like North America, Europe, and Asia.
If, however, your hotel is smaller, seeking an adaptable system that covers multiple operational areas including POS and marketing, and you’re comfortable with a less established provider, Newhotel could be suitable. Its single recent review and smaller user base suggest it’s better for hotels willing to test a platform still evolving. For most hotels seeking stability and comprehensive features, Yanolja is the safer choice.
Yanolja’s ease-of-use score is an impressive 4.77/5, with reviews praising its intuitive interface and quick onboarding, supported by a 4.71/5 onboarding rating. Users frequently mention how straightforward it is to train staff and manage operations, with many citing its user-friendly design as a key advantage. Its support team is highly rated at 4.78/5, ensuring smooth adoption.
Newhotel scores slightly lower at 4/5 for ease of use, with some reviews describing it as “sometimes unintuitive” due to its ongoing feature updates. While easy to learn, its interface might require more familiarization, especially for larger teams. Edge: Yanolja.
Yanolja’s platform boasts 61 features exclusive to its system, including channel management, revenue modules, integrated CRS, booking engine, guest CRM, automated night audits, online check-in, and mobile apps. It covers advanced revenue tracking, guest communication, and operational automation, making it suitable for complex property needs.
Newhotel offers only one unique feature—gift vouchers—and its feature set appears more basic, focusing on core PMS and online sales. While functional, it lacks the depth found in Yanolja, which provides more automation and integrations. Edge: Yanolja.
Yanolja’s customer support is rated at 4.78/5, with many reviews praising their 24/7 support, quick responses, and helpful onboarding. Some users mention that support consistently resolves issues efficiently, which enhances their confidence in the platform.
Newhotel’s support scores a solid 4/5, with fewer reviews to gauge consistency. Its limited recent feedback makes it harder to assess ongoing support quality, but users report satisfactory service when issues arise. Edge: Yanolja.
Yanolja features 157 verified third-party integrations, including major OTAs, payment systems, and revenue management tools. Its extensive partner network supports seamless connectivity with platforms like Xero, QuickBooks, SiteMinder, Revinate, and many others—offering comprehensive operational flexibility.
Newhotel has 28 verified partners, with notable integrations but a smaller ecosystem overall. It supports essential systems, yet its limited number of integrations could restrict scalability. Shared partners include Revinate and SiteMinder, but it lacks the breadth Yanolja provides. Edge: Yanolja.
Yanolja’s overall rating of 4.22/5, based on 454 reviews, underpins its widespread adoption and user satisfaction. Its recent reviews in the last six months reinforce its stability, with a likelihood to recommend of 95%. Hotels of all segments, especially resorts and boutique hotels, rate it highly for ease of use and support.
Newhotel’s rating of 3/5 is based on only one recent review, making it difficult to gauge overall satisfaction. Its smaller user base and limited feedback suggest less confidence in ongoing support or features. For most hoteliers seeking proven satisfaction, Yanolja’s reviews are more convincing.
Yanolja offers a clear pricing structure starting at $100/month with a 30-day trial. It does not charge a setup fee or monthly per-room fees, making it transparent and predictable.
Newhotel’s pricing details are unavailable, with no free trial or clear cost structure provided. This lack of transparency could complicate budgeting and decision-making, especially for smaller hotels.
Not ideal if your hotel has simple needs or prefers a very lightweight, minimal system without extensive automation.
Not ideal if your hotel needs a highly scalable, deeply integrated system with immediate support and a large user community.
Yanolja Cloud Solution is a comprehensive, integrations-rich platform backed by a large, active user community and recent positive reviews. Its core strength lies in automation, support, and scalability, making it suitable for hotels seeking reliability and growth.
Newhotel offers a flexible, multi-purpose system that covers essential hotel management needs but with fewer recent reviews and integrations. Its smaller ecosystem and less documented support make it more suitable for smaller, less complex properties willing to accept a platform still in development.
If your hotel values proven performance, extensive features, and global support, Yanolja remains the clear choice. For hotels with basic needs and an openness to evolving platforms, Newhotel can still serve as an entry point but with more risk.
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | — |
According to HTR's product database, Yanolja Hotel Management Software and Newhotel share 11 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| Gift Vouchers | ||
| Guest CRM | ||
| Integrated CRS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 50 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We can now manage every property in our franchise from a single dashboard, track performance instantly, and know that our team has 24/7 support whenever it’s needed. It has complet..."
No published case study for this goal yet.
"Having used YCS’s solutions and services for the past three years, I highly recommend them to everyone. The local Business Development Manager and 24/7 support are invaluable. We c..."
No published case study for this goal yet.
"I am extremely pleased with the customer service provided by YCS. The night audit and other reports are incredibly helpful, and my experience using their solutions has been positiv..."
No published case study for this goal yet.
What hoteliers love
eZee's support team is highly rated for its swift responsiveness and professionalism. They excel in onboarding, helping new users start quickly and re... eZee's support team is highly rated for its swift responsiveness and professionalism. They excel in onboarding, helping new users start quickly and resolve concerns effectively, although some users suggested improving weekend support.
Many users commend eZee for its user-friendly interface, which simplifies operations and enhances staff efficiency. It has been described as easy to n... Many users commend eZee for its user-friendly interface, which simplifies operations and enhances staff efficiency. It has been described as easy to navigate and quick to learn, contributing to positive user experiences.
eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution.... eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution. It integrates well with OTAs and back-end systems, enhancing operational efficiency. However, some reviews mentioned the need for minor improvements in integration with accounting systems like Xero.
Where hoteliers push back
eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution.... eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution. It integrates well with OTAs and back-end systems, enhancing operational efficiency. However, some reviews mentioned the need for minor improvements in integration with accounting systems like Xero.
eZee's reporting system is valued for delivering accurate, timely insights that support decision-making and compliance. While users appreciate the cle... eZee's reporting system is valued for delivering accurate, timely insights that support decision-making and compliance. While users appreciate the clear data presentation, some desire more detailed and customizable reports to enhance operational analysis.
Ranks higher for
Unique capabilities
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Hotel Management Software and Newhotel share many core Hotel Management Software features, but each has unique capabilities. Yanolja Hotel Management Software offers 157 verified integration partners, while Newhotel offers 28. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Hotel Management Software leads in ease of use at 4.8/5 vs 4.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Hotel Management Software: No. Newhotel: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 90 and Newhotel has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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