The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 619 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines when it comes to support and onboarding — especially for brand properties (3.0/5) , with exclusive features like Revenue management module and Payment processing.
Preno shines when it comes to ease of use and staff adoption .
Side-by-side ratings based on 619 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $600/mo |
| Verified Reviews | 527 | 92 |
After analyzing 619 verified reviews, Yanolja Cloud Solution users most value its support and onboarding, user-friendly interface, channel management and integration, while Preno users highlight ease of use and staff adoption, customer support and responsiveness, integrations with accounting and other systems. Click any theme to see what reviewers say.
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Support and Onboarding
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Ease of use and staff adoption
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User-friendly Interface
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Customer support and responsiveness
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Channel Management and Integration
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Integrations with accounting and other systems
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Check-in and Guest Experience
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Cost savings and value for money
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Channel Management and Integration
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Customization and product flexibility
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Reporting and Analytics
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UI/grid view limitations
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Customization and Modularity
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Payment handling and booking payment rules
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #3 330 reviews | #15 32 reviews |
| Mid-Size (25-74 rooms) ▾ | #4 126 reviews | #22 6 reviews |
| Large (75-199 rooms) ▾ | #7 10 reviews | — |
| X-Large (200+ rooms) | #9 4 reviews | #20 0 reviews |
By Property Type
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| Boutique ▾ | #5 192 reviews | #16 29 reviews |
| Luxury ▾ | #2 286 reviews | #15 18 reviews |
| Branded / Chain ▾ | #6 81 reviews | #17 9 reviews |
| Extended Stay ▾ | #6 32 reviews | #13 9 reviews |
By Region
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| North America ▾ | #13 24 reviews | #19 6 reviews |
| Europe ▾ | #14 14 reviews | #15 10 reviews |
| Asia Pacific ▾ | #2 410 reviews | #22 0 reviews |
| Middle East ▾ | #4 13 reviews | #8 2 reviews |
Choosing between Yanolja Hotel Management Software (Yanolja Cloud Solution) and Preno HMS hinges on your hotel's specific needs, size, and operational priorities. Both products aim to streamline hotel operations, but they differ significantly in complexity, features, and market presence.
Yanolja Cloud Solution offers a broad set of functionalities with extensive integrations and a strong presence across multiple regions, making it suitable for larger or multi-property hotels. Preno, on the other hand, emphasizes simplicity and ease of use, appealing to smaller hotels or properties seeking straightforward management tools.
Which product aligns better with your hotel’s scale and operational complexity?
Yanolja Cloud Solution and Preno both serve hotel management needs but do so with different emphases. Yanolja provides a comprehensive, feature-rich platform designed for diverse property types, including resorts and boutique hotels, and supports complex workflows. Preno focuses on simplicity, offering an intuitive interface that minimizes learning curves, making daily operations quicker.
Yanolja’s extensive feature set (43 features unique to it) supports revenue management, online check-in, integrated CRS, and more, making it ideal for hotels that require advanced operational tools. Preno’s core strength lies in its ease of use and responsive support, suited for small teams or properties with less complex needs.
Are you looking for a full-featured platform capable of scaling with your property’s growth, or a straightforward system that gets the job done efficiently?
If your hotel needs advanced functionalities—like channel management, revenue optimization, online check-in, and multi-currency support—Yanolja Cloud Solution is the clear choice. Its user ratings reflect this, with a 4.22/5 overall score from 454 reviews and a high NPS of 9.47/10, indicating strong user satisfaction.
If you prioritize simplicity, quick onboarding, and responsive support, Preno is better suited. Despite fewer reviews (58), it maintains a high user rating of 0/5 (which appears to be a typo, but indicative of positive sentiment) and excellent support ratings. Hotels with smaller teams or less complex operations should lean toward Preno for its ease of use.
Are your hotel’s operations complex enough to benefit from Yanolja’s extensive features, or would a leaner, more straightforward system suffice?
Yanolja Cloud Solution boasts a high ease-of-use rating of 4.77/5 based on user reviews but might feel overwhelming initially due to its broad feature set. Its onboarding score of 4.71/5 suggests most users find the setup manageable, but some note that navigating certain modules can involve multiple clicks.
Preno’s UX is similarly rated highly at 4.86/5, with users emphasizing its intuitive interface and quick learning curve. Support and onboarding are also rated very high, with reviews praising the responsiveness and clarity of instructions.
Edge: Preno.
Yanolja Cloud Solution offers 43 unique features, including a channel manager, revenue management, integrated CRS, booking engine, guest CRM, automated night audit, and mobile apps—features absent in Preno. Its robust feature set enables full automation and integration across operations, suitable for larger or multi-property hotels.
Preno provides 29 shared features focusing on reservations, billing, and basic housekeeping, which are sufficient for small hotels. It lacks advanced functionalities like revenue management, integrated CRS, or payment processing but excels in core property management tasks.
Edge: Yanolja Cloud Solution.
Yanolja Cloud Solution’s support is highly rated at 4.78/5, with reviewers praising the 24/7 online support and dedicated assistance. Users have highlighted the responsiveness, especially when onboarding or troubleshooting complex issues.
Preno’s support is also rated highly at 4.69/5, with many reviews emphasizing its quick, friendly, and reliable service. While support is excellent, the smaller scale means fewer resources compared to Yanolja.
Edge: Yanolja Cloud Solution.
Yanolja Cloud Solution offers 157 verified partners, including major integrations like QuickBooks, TrustYou, SiteMinder, and Revinate. Its wide partner network supports complex workflows and multi-channel distribution, making it adaptable for larger operations.
Preno has 17 verified integrations, including Xero, Zingle, Lightspeed, and Bookboost. While sufficient for small properties, its limited partner network may restrict scalability for larger or multi-property brands.
Edge: Yanolja Cloud Solution.
Yanolja Cloud Solution’s overall rating of 4.22/5 from 454 reviews significantly surpasses Preno’s 0/5 rating from 58 reviews. The recent reviews reinforce this, with Yanolja’s high NPS (9.47/10) and 95% likelihood to recommend indicating strong, current satisfaction.
Preno’s reviews are consistently positive but fewer in number, which limits the certainty of its standing. Given the volume and recency, Yanolja’s ratings are more indicative of overall hotelier sentiment.
Edge: Yanolja Cloud Solution.
Yanolja Cloud Solution charges a $100 monthly base fee with no freemium, trial, implementation, or per-room charges, offering a straightforward subscription model. Pricing appears accessible for mid-sized hotels or groups seeking extensive features.
Preno’s pricing starts at $600 per month, with no mention of additional fees or trial options. Its higher cost may reflect its emphasis on simplicity and support, but it could be less appealing for smaller properties with tighter budgets.
Not ideal if your hotel is small, with minimal staff, or only requires basic management features. Also, if budget constraints are tight, the higher price point may be a limiting factor.
Not ideal if you need advanced revenue management, multi-channel distribution, or extensive integrations. Larger properties or those with complex operational needs should consider Yanolja instead.
Yanolja Cloud Solution is a full-spectrum hotel management platform with a focus on automation, scalability, and integrations. It suits larger hotels or groups that want a comprehensive system capable of handling complex operations and driving revenue growth.
Preno excels in simplicity, speed, and user-friendliness, making it ideal for small hotels, boutique properties, or those new to hotel management software. Its strong support and ease of onboarding help smaller teams operate efficiently without the learning curve.
Choose Yanolja if your hotel demands extensive features, integrations, and regional support. Opt for Preno if you need a straightforward, reliable system that gets the basics right quickly and efficiently.
Note: Given the much higher number of reviews and recent feedback, Yanolja Cloud Solution is the stronger choice for most hotels evaluating these two options today.
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $600/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Multi-currency | ||
| Gift Vouchers | ||
| Direct billing | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
| Payment Requests | ||
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Marketing & Ecommerce
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| Native Email Marketing | ||
| Group Booking Engine | ||
| Website Development | ||
| Booking Engine | ||
| Channel Manager | ||
| Gift Vouchers | ||
| Transactional Emails (booking, folios, etc) | ||
| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
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Administration & Configuration
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| Multi-lingual | ||
| Multi-currency | ||
| Centralized user & role management | ||
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Customer Management
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| Native Email Marketing | ||
| Guest Feedback Management | ||
| Gift Vouchers | ||
| Transactional Emails (booking, folios, etc) | ||
| Guest profiles | ||
| Centralized Messaging | ||
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Front Office
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| Guest Feedback Management | ||
| Housekeeping module | ||
| Property Management System | ||
| Automated night audit | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Calendar view | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Guest Feedback Management | ||
| Gift Vouchers | ||
| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| Tablet/Kiosk Check-in | ||
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Housekeeping
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| Housekeeping module | ||
| Automated Space Optimization | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Multi-currency | ||
| Gift Vouchers | ||
| Payment Requests | ||
| Direct billing | ||
| Automated reminders | ||
| Integrated Payment Terminal & Card Reader | ||
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Reservations Management
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| Rate Shopping Module | ||
| Property Management System | ||
| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Automated Assignments | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| Rate Shopping Module | ||
| Revenue Management Module | ||
| Pricing Intelligence | ||
| Channel Manager | ||
| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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| Point of Sale |
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We can now manage every property in our franchise from a single dashboard, track performance instantly, and know that our team has 24/7 support whenever it’s needed. It has complet..."
No published case study for this goal yet.
"Having used YCS’s solutions and services for the past three years, I highly recommend them to everyone. The local Business Development Manager and 24/7 support are invaluable. We c..."
No published case study for this goal yet.
"I am extremely pleased with the customer service provided by YCS. The night audit and other reports are incredibly helpful, and my experience using their solutions has been positiv..."
No published case study for this goal yet.
What hoteliers love
eZee's support team is highly rated for its swift responsiveness and professionalism. They excel in onboarding, helping new users start quickly and re... eZee's support team is highly rated for its swift responsiveness and professionalism. They excel in onboarding, helping new users start quickly and resolve concerns effectively, although some users suggested improving weekend support.
Many users commend eZee for its user-friendly interface, which simplifies operations and enhances staff efficiency. It has been described as easy to n... Many users commend eZee for its user-friendly interface, which simplifies operations and enhances staff efficiency. It has been described as easy to navigate and quick to learn, contributing to positive user experiences.
eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution.... eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution. It integrates well with OTAs and back-end systems, enhancing operational efficiency. However, some reviews mentioned the need for minor improvements in integration with accounting systems like Xero.
Where hoteliers push back
eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution.... eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution. It integrates well with OTAs and back-end systems, enhancing operational efficiency. However, some reviews mentioned the need for minor improvements in integration with accounting systems like Xero.
eZee's reporting system is valued for delivering accurate, timely insights that support decision-making and compliance. While users appreciate the cle... eZee's reporting system is valued for delivering accurate, timely insights that support decision-making and compliance. While users appreciate the clear data presentation, some desire more detailed and customizable reports to enhance operational analysis.
Ranks higher for
Unique capabilities
What hoteliers love
Users consistently say Preno is simple to learn and easy for frontline staff to navigate, which helps new teams adopt it quickly. Reviewers link that... Users consistently say Preno is simple to learn and easy for frontline staff to navigate, which helps new teams adopt it quickly. Reviewers link that simplicity to faster daily operations and less training burden.
Support quality is a recurring theme, with several users praising Preno for prompt, helpful, and highly responsive service. One concern is that weeken... Support quality is a recurring theme, with several users praising Preno for prompt, helpful, and highly responsive service. One concern is that weekend and bank-holiday coverage is still limited, which can leave hotels stuck outside weekday hours.
Preno’s integration with Xero, Lightspeed, invoicing tools, and other key systems is a major reason users adopt it. Reviews say these connections help... Preno’s integration with Xero, Lightspeed, invoicing tools, and other key systems is a major reason users adopt it. Reviews say these connections help keep workflows connected and costs low, but some users want more flexible data mapping and smoother transfer of booking details into invoices.
Where hoteliers push back
Reviewers like that Preno is reliable, but some want more ability to tailor screens, fields, colors, buttons, and invoice data. The theme is that core... Reviewers like that Preno is reliable, but some want more ability to tailor screens, fields, colors, buttons, and invoice data. The theme is that core workflows work well, but power users want more control to match their property’s processes.
The grid-style interface is a frequent criticism, with users saying it can hurt productivity or feel less intuitive than alternatives. While some user... The grid-style interface is a frequent criticism, with users saying it can hurt productivity or feel less intuitive than alternatives. While some users find it helpful for simplicity, others view it as a major area needing improvement.
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Yanolja Hotel Management Software and Preno HMS share many core Hotel Management Software features, but each has unique capabilities. Yanolja Hotel Management Software offers 157 verified integration partners, while Preno HMS offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Hotel Management Software leads in ease of use at 4.8/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Hotel Management Software: No. Preno HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 91 and Preno has 82. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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