The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 634 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines in support and onboarding — especially for RV park properties (4.9/5), with exclusive features like Revenue management module and Payment processing.
Preno shines in ease of use and staff adoption — especially for airport and conference properties (4.9/5).
Side-by-side ratings based on 634 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $400/mo |
| Verified Reviews | 542 | 92 |
After analyzing 634 verified reviews, Yanolja Cloud Solution users most value its support and onboarding, user-friendly interface, channel management and integration, while Preno users highlight ease of use and staff adoption, customer support and responsiveness, integrations with accounting and other systems. Click any theme to see what reviewers say.
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Support and Onboarding
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Ease of use and staff adoption
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User-friendly Interface
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Customer support and responsiveness
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Channel Management and Integration
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Integrations with accounting and other systems
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Check-in and Guest Experience
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Cost savings and value for money
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Channel Management and Integration
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Customization and product flexibility
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Reporting and Analytics
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UI/grid view limitations
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Customization and Modularity
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Payment handling and booking payment rules
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #3 328 reviews | #15 50 reviews |
| Mid-Size (25-74 rooms) ▾ | #4 125 reviews | #24 6 reviews |
| Large (75-199 rooms) ▾ | #10 12 reviews | — |
| X-Large (200+ rooms) | #9 4 reviews | — |
By Property Type
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| Boutique ▾ | #5 193 reviews | #18 35 reviews |
| Luxury ▾ | #2 288 reviews | #16 22 reviews |
| Branded / Chain ▾ | #6 82 reviews | #17 13 reviews |
| Extended Stay ▾ | #6 35 reviews | #13 13 reviews |
By Region
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| North America ▾ | #13 26 reviews | #21 6 reviews |
| Europe ▾ | #16 13 reviews | #14 16 reviews |
| Asia Pacific ▾ | #2 407 reviews | #19 1 reviews |
| Middle East ▾ | #5 14 reviews | #13 2 reviews |
Yanolja Cloud Solution and Preno both serve as cloud-based hotel management systems, but they diverge sharply in scale and complexity. Yanolja targets a broad spectrum of properties including luxury hotels, resorts, and hostels with a comprehensive feature set exceeding 70 unique modules. Preno focuses exclusively on independent hotels, motels, and B&Bs, emphasizing simplicity and core property management essentials.
Both products solve the fundamental problem of automating front desk, reservations, billing, and housekeeping workflows in a cloud environment. Yanolja integrates advanced revenue management and channel management capabilities to drive operational efficiency and revenue growth at scale. Preno streamlines daily tasks and reduces administrative burden with native accounting integrations tailored for smaller teams.
If you operate a luxury hotel, resort, or multi-property group with 50 or more rooms globally, Yanolja Cloud Solution is the stronger choice supported by 542 reviews and a 4.8 overall rating. Its broad feature set—including channel management, revenue management, and integrated CRS—fits complex operations and diverse guest needs. Yanolja’s user base includes 32% luxury hotels and 19% resorts, with segment ratings around 4.7 to 4.8.
If your property is a boutique hotel, motel, or B&B with fewer than 50 rooms, especially in Australia, New Zealand, or similar markets, Preno fits better. With 92 reviews at 4.8 overall, Preno’s simplicity and native Xero integration appeal to independent operators needing fast staff onboarding and straightforward workflows. Preno’s strength lies in motels (28% of users) and smaller independents, offering a cost-effective alternative without the complexity of larger PMS solutions.
Data for extended stay and serviced apartments is thin for both, with Yanolja showing slightly more adoption but Preno lacking detailed case studies. Review volume and recency are robust for Preno, but Yanolja’s review activity dropped 90% in the last six months, indicating caution for recent performance.
Both Yanolja and Preno score identically on ease of use (4.8/5) and onboarding (4.7 vs 4.6). Reviewers praise Yanolja’s intuitive interface and rapid learning curve despite some noting occasional navigation through multiple clicks. Preno users highlight its simplicity and quick staff adoption, particularly in small teams, with a notably straightforward user interface.
Preno’s simplicity benefits hotels prioritizing minimal training time and straightforward daily operations. Yanolja’s interface suits larger teams managing complex workflows but can require more clicks for some tasks. Neither product has a clear edge in ease of use or onboarding given the equal ratings and mixed feedback.
Edge: Even.
Yanolja Cloud Solution outpaces Preno decisively in features with 43 unique hotel-relevant modules that Preno lacks. These include a Channel Manager, Revenue Management Module, Integrated CRS, Booking Engine, Payment Processing, Guest CRM, Housekeeping Module, Group Functionality, Automated Night Audit, EPoS, Multi-Currency Support, and Mobile Apps for both guests and housekeeping.
These features change operations by enabling centralized rate and availability control across OTAs, automating revenue optimization, streamlining guest communications, and providing robust housekeeping task management. For example, Yanolja’s rules-based room assignment reduces front desk workload by automating room allocation based on guest preferences and availability.
Preno does not have any unique features beyond the 29 shared modules, relying instead on simplicity and integration with external systems like Xero. Preno’s feature set fits straightforward property management but lacks advanced modules that drive revenue or operational efficiency at scale.
Edge: Yanolja Cloud Solution.
Both products score 4.8/5 on customer support and have close onboarding ratings (4.7 vs 4.6). Yanolja reviewers commend 24/7 online support and fast, professional responses, though some mention challenges with weekend support and occasional delays in resolving complex issues. Preno users consistently highlight quick, reliable service with real people answering calls, but also note limited weekend and bank-holiday coverage.
Both vendors have strong reputations for support responsiveness. Yanolja’s 24/7 coverage benefits larger properties requiring constant access, while Preno’s personalized support suits smaller teams needing rapid weekday assistance. Neither product shows a clear superiority based on review data.
Edge: Even.
Yanolja Cloud Solution offers 155 verified integrations compared to Preno’s 17, sharing 10 common partners including Xero, RevControl, TrustYou, STAAH, and SiteMinder. Yanolja’s broader ecosystem includes Quickbooks, Profitroom, HiJiffy, Customer Alliance, and multiple payment gateway partners, supporting multi-currency and diverse operational requirements.
Preno integrates primarily with Xero, Lightspeed, Bookboost, and a few niche providers. Its smaller integration list aligns with its target market of independent properties with straightforward software stacks.
Hotels requiring extensive channel management, advanced accounting, or ancillary revenue tracking will find Yanolja’s integration network more suitable. Properties with simple tech stacks benefit adequately from Preno’s focused integrations.
Edge: Yanolja Cloud Solution.
Overall ratings stand equal at 4.8/5 for both products. Yanolja’s rating is based on 542 reviews with only 9 in the last six months, reflecting a 90% drop in review volume compared to its prior average. Preno’s 92 total reviews include 11 recent ones maintaining a 4.6 score, indicating stable current satisfaction.
Segment-specific ratings favor Yanolja in luxury hotels (4.8/5, 290 reviews), resorts (4.7/5, 195 reviews), and city center hotels (4.8/5, 102 reviews). Preno scores highest in motels (4.8/5, 27 reviews), bed & breakfasts (4.8/5, 38 reviews), and small boutique hotels (4.7/5, 35 reviews).
The steep decline in Yanolja’s recent review activity suggests its all-time positive ratings may not fully reflect current product or support conditions. Preno’s steady recent ratings provide a more reliable indicator of ongoing user experience for small properties.
Edge: Even.
Yanolja Cloud Solution’s base price is $100, while Preno’s base price starts at $400. Neither product offers freemium, monthly flat, or per-room pricing, and both provide a 30-day trial without implementation fees.
Yanolja’s pricing is significantly lower at baseline, reflecting its modular approach where additional features or modules may incur separate charges. Preno’s higher entry price includes core PMS functionality with native integrations and support.
Hotels with tight budgets or needing to scale features modularly may prefer Yanolja’s cost structure. Preno’s pricing may better suit small independents seeking an all-in-one solution without add-ons.
Not ideal if:
Not ideal if:
Yanolja Cloud Solution and Preno both deliver cloud-based hotel management software but serve distinct market segments. Yanolja excels in complexity, feature breadth, and integration depth, making it suitable for luxury hotels, resorts, and multi-property groups needing advanced tools. Preno focuses on simplicity, rapid staff adoption, and core PMS features tailored for small independent hotels and motels.
Choose Yanolja when your property requires features like channel management, integrated CRS, revenue management modules, and extensive third-party integrations. Its extensive user base in luxury and resort segments and its modular design support operational scalability and revenue growth.
Choose Preno if you run a small independent property prioritizing ease of use, native accounting integration, and cost-effective support. Its strong ratings in motels and B&Bs reflect a focus on straightforward daily operations and responsive service, though it lacks advanced features found in Yanolja.
Note that Yanolja Cloud Solution’s review activity has dropped sharply—9 reviews in the last 6 months versus an average of 85.8, a 90% decrease—so its all-time ratings may not reflect recent product or support issues. Preno’s more stable recent review volume and ratings provide current user sentiment for small properties.
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $400/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Multi-currency | ||
| Gift Vouchers | ||
| Direct billing | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
| Payment Requests | ||
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Marketing & Ecommerce
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| Native Email Marketing | ||
| Group Booking Engine | ||
| Website Development | ||
| Booking Engine | ||
| Channel Manager | ||
| Gift Vouchers | ||
| Transactional Emails (booking, folios, etc) | ||
| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
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Administration & Configuration
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| Multi-lingual | ||
| Multi-currency | ||
| Centralized user & role management | ||
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Customer Management
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| Native Email Marketing | ||
| Guest Feedback Management | ||
| Gift Vouchers | ||
| Transactional Emails (booking, folios, etc) | ||
| Guest profiles | ||
| Centralized Messaging | ||
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Front Office
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| Guest Feedback Management | ||
| Housekeeping module | ||
| Property Management System | ||
| Automated night audit | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Calendar view | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Guest Feedback Management | ||
| Gift Vouchers | ||
| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| Tablet/Kiosk Check-in | ||
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Housekeeping
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| Housekeeping module | ||
| Automated Space Optimization | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Multi-currency | ||
| Gift Vouchers | ||
| Payment Requests | ||
| Direct billing | ||
| Automated reminders | ||
| Integrated Payment Terminal & Card Reader | ||
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Reservations Management
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| Rate Shopping Module | ||
| Property Management System | ||
| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Automated Assignments | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| Rate Shopping Module | ||
| Revenue Management Module | ||
| Pricing Intelligence | ||
| Channel Manager | ||
| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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| Point of Sale |
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We can now manage every property in our franchise from a single dashboard, track performance instantly, and know that our team has 24/7 support whenever it’s needed. It has complet..."
No published case study for this goal yet.
"Having used YCS’s solutions and services for the past three years, I highly recommend them to everyone. The local Business Development Manager and 24/7 support are invaluable. We c..."
No published case study for this goal yet.
"I am extremely pleased with the customer service provided by YCS. The night audit and other reports are incredibly helpful, and my experience using their solutions has been positiv..."
No published case study for this goal yet.
What hoteliers love
eZee's support team is highly rated for its swift responsiveness and professionalism. They excel in onboarding, helping new users start quickly and re... eZee's support team is highly rated for its swift responsiveness and professionalism. They excel in onboarding, helping new users start quickly and resolve concerns effectively, although some users suggested improving weekend support.
Many users commend eZee for its user-friendly interface, which simplifies operations and enhances staff efficiency. It has been described as easy to n... Many users commend eZee for its user-friendly interface, which simplifies operations and enhances staff efficiency. It has been described as easy to navigate and quick to learn, contributing to positive user experiences.
eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution.... eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution. It integrates well with OTAs and back-end systems, enhancing operational efficiency. However, some reviews mentioned the need for minor improvements in integration with accounting systems like Xero.
Where hoteliers push back
eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution.... eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution. It integrates well with OTAs and back-end systems, enhancing operational efficiency. However, some reviews mentioned the need for minor improvements in integration with accounting systems like Xero.
eZee's reporting system is valued for delivering accurate, timely insights that support decision-making and compliance. While users appreciate the cle... eZee's reporting system is valued for delivering accurate, timely insights that support decision-making and compliance. While users appreciate the clear data presentation, some desire more detailed and customizable reports to enhance operational analysis.
Ranks higher for
Unique capabilities
What hoteliers love
Users consistently say Preno is simple to learn and easy for frontline staff to navigate, which helps new teams adopt it quickly. Reviewers link that... Users consistently say Preno is simple to learn and easy for frontline staff to navigate, which helps new teams adopt it quickly. Reviewers link that simplicity to faster daily operations and less training burden.
Support quality is a recurring theme, with several users praising Preno for prompt, helpful, and highly responsive service. One concern is that weeken... Support quality is a recurring theme, with several users praising Preno for prompt, helpful, and highly responsive service. One concern is that weekend and bank-holiday coverage is still limited, which can leave hotels stuck outside weekday hours.
Preno’s integration with Xero, Lightspeed, invoicing tools, and other key systems is a major reason users adopt it. Reviews say these connections help... Preno’s integration with Xero, Lightspeed, invoicing tools, and other key systems is a major reason users adopt it. Reviews say these connections help keep workflows connected and costs low, but some users want more flexible data mapping and smoother transfer of booking details into invoices.
Where hoteliers push back
Reviewers like that Preno is reliable, but some want more ability to tailor screens, fields, colors, buttons, and invoice data. The theme is that core... Reviewers like that Preno is reliable, but some want more ability to tailor screens, fields, colors, buttons, and invoice data. The theme is that core workflows work well, but power users want more control to match their property’s processes.
The grid-style interface is a frequent criticism, with users saying it can hurt productivity or feel less intuitive than alternatives. While some user... The grid-style interface is a frequent criticism, with users saying it can hurt productivity or feel less intuitive than alternatives. While some users find it helpful for simplicity, others view it as a major area needing improvement.
Ranks higher for
It depends on your requirements. Yanolja Hotel Management Software and Preno HMS share many core Hotel Management Software features, but each has unique capabilities. Yanolja Hotel Management Software offers 155 verified integration partners, while Preno HMS offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Hotel Management Software leads in ease of use at 4.8/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Hotel Management Software: No. Preno HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 91 and Preno has 81. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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