The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 56 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Payment Requests.
Fab Hotels shines .
Side-by-side ratings based on 56 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 56 | 0 |
After analyzing 56 verified reviews, Exely users most value its user interface, customer support, hotel operation efficiency, while Fab Hotels users highlight . Click any theme to see what reviewers say.
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Fab Hotels |
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User Interface
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Customer Support
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Hotel Operation Efficiency
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Channel Management
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Customization and Reporting Features
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System Performance and Speed
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Mobile Application
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Fab Hotels |
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| Small (10-24 rooms) ▾ | #23 16 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #17 15 reviews | — |
| Large (75-199 rooms) | #16 3 reviews | — |
| X-Large (200+ rooms) | #11 1 reviews | — |
By Property Type
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Fab Hotels |
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| Boutique ▾ | #22 13 reviews | — |
| Luxury ▾ | #20 11 reviews | — |
| Branded / Chain | #25 2 reviews | — |
| Extended Stay | #21 3 reviews | — |
By Region
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Fab Hotels |
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| North America | #22 2 reviews | — |
| Europe | #24 2 reviews | — |
| Asia Pacific ▾ | #6 28 reviews | — |
| Middle East ▾ | #7 5 reviews | — |
Choosing between Exely HMS by Exely and FabHotels can significantly impact your hotel's operations and revenue. Both products aim to streamline management, but Exely offers a comprehensive, feature-rich platform with a proven track record, while FabHotels appears less developed, with no recent reviews or detailed user feedback. Your decision hinges on your hotel’s size, needs, and the importance you place on support and integrations.
Both products target hotel management, but Exely’s extensive feature set and recent user feedback give it a clear advantage. Do you prioritize a platform with a proven track record and broad capabilities, or are you open to exploring less established options?
Exely HMS stands out as a sophisticated, all-in-one management platform designed to boost revenue, reduce errors, and optimize operations. It boasts 48 features including booking engine, channel management, revenue management, and guest communication, all backed by 18 recent reviews from active users. In contrast, FabHotels offers a basic management system with no recent reviews, limited information about features, and no verified integrations, making it less reliable for data-driven decision-makers.
Exely’s recent reviews highlight its user-friendly interface, strong customer support, and consistent improvements, with a high NPS score of 9.83. FabHotels, however, provides no recent feedback, which raises questions about its current relevance and support quality. Given the data, Exely’s proven performance and recent positive reviews make it the more dependable choice for hoteliers seeking a mature solution.
If your hotel needs a comprehensive management platform that covers everything from booking to revenue management, go with Exely HMS. It’s suited for hotels of all sizes that want reliable support, extensive features, and proven integrations, especially if you operate across multiple regions. If your hotel is small, budget-constrained, or primarily focused on basic management without needing advanced features, FabHotels might seem tempting, but the lack of recent reviews limits confidence.
For hotels that prioritize automation, multi-channel distribution, and online reputation management, Exely is the clear choice. Conversely, if your hotel is just starting out and you’re testing management solutions with minimal operational complexity, consider FabHotels, though it’s less proven.
Exely scores an impressive 4.88/5 in ease of use, supported by detailed reviews praising its intuitive interface and straightforward navigation. New users report smooth onboarding, and the platform’s design helps staff adopt features quickly, even during busy periods. FabHotels provides no recent user ratings or reviews, so assessing its usability is difficult. Lack of feedback implies limited adoption or support, which could hinder ease of use if the platform is not well designed.
Edge: Exely HMS.
Exely offers 38 unique features, including multi-currency support, gift vouchers, transactional emails, automated night audits, and a booking engine. It also provides advanced modules like revenue management, rate intelligence, guest feedback, and website development, making it suitable for larger or more complex operations. FabHotels doesn’t list any features or integrations, making it impossible to compare directly, but the absence suggests a more basic tool.
Given Exely’s extensive functionality, it’s a clear advantage for hotels looking for an all-in-one platform. FabHotels, without documented features or integrations, may only suit very small or simple properties.
Exely’s support team receives a 4.9/5 rating, with reviews praising their responsiveness, friendliness, and willingness to improve the platform. Customers appreciate quick solutions and ongoing updates, which contribute to a high likelihood to recommend of 98%. FabHotels offers no recent reviews or support ratings, raising concerns about the availability and quality of assistance.
Based on available data, Exely’s support is a significant asset, especially for hotels that rely on prompt assistance to keep operations running smoothly.
Exely integrates with 8 verified partners, including major OTAs and industry tools like Oracle Hospitality, Mews, and Booking.com, facilitating smooth channel management. FabHotels has zero verified integrations, which could limit your ability to connect with existing systems or scale seamlessly.
If integrations are critical to your operations, Exely’s extensive partner network makes it the clearly superior choice.
Exely’s current review count of 48, with 18 recent reviews, shows a high overall satisfaction rate and a 98% recommendation rate. Its top segments include boutique and city center hotels, which rate the platform positively for usability and support. FabHotels, lacking recent reviews, offers no current user ratings, making it impossible to gauge user satisfaction.
The recent positive feedback and high rating of Exely establish it as the favored platform among hoteliers today.
Exely prices at $400 per month with no implementation or trial fees, offering a transparent subscription model. FabHotels’ pricing details are not publicly available, making it difficult to compare costs directly. The absence of pricing data suggests that FabHotels might not be as mature or transparent in its offerings.
For hotels seeking predictable budgeting, Exely’s clear pricing structure offers peace of mind.
Not ideal if you:
Not ideal if you:
Exely’s core strength lies in its robust, feature-rich platform supported by recent reviews and high user satisfaction. It’s designed for hotels seeking a reliable, scalable solution to manage reservations, revenue, and online reputation—making it suitable for mid-sized and larger properties.
Choose Exely if you want a platform with proven support, a broad feature set, and extensive integrations. It’s the safer, more reliable choice for hotels that want to grow and optimize operations.
FabHotels, on the other hand, appears less developed, with no recent reviews or detailed feature disclosures. It might serve very small properties or hotels just starting to explore management software but lacks the credibility and support infrastructure that Exely offers.
In conclusion, for most hotels looking for a trusted, well-supported management platform today, Exely HMS remains the clear leader.
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Fab Hotels | |
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| Starting Price | From $400/mo | — |
According to HTR's product database, Exely HMS and FabHotels share 0 features. Here are the key differences — features one has that the other lacks.
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Fab Hotels |
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| Automated night audit | ||
| Gift Vouchers | ||
| Multi-currency | ||
| Payment Requests | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 26 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more... The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more general feature and not unique to Exely.
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
Where hoteliers push back
Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user ex... Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user experience, which are lacking in the current system.
There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpect... There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpected logouts hindering operational flow.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exely HMS and FabHotels share many core Hotel Management Software features, but each has unique capabilities. Exely HMS offers 8 verified integration partners, while FabHotels offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely HMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely HMS: No. FabHotels: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 82 and Fab Hotels has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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