ChargeAutomation Online Check-in vs. Fàcil by Arribatec:
Which Is Right for You?

The Decision

Choosing between ChargeAutomation and Fàcil by Arribatec hinges on your hotel’s specific needs for contactless check-in and guest engagement. ChargeAutomation excels at automating the entire pre-arrival process, including ID verification, security deposits, and upselling, with a proven track record based on 42 recent reviews and an impressive 4.9/5 customer support rating. Fàcil, by contrast, offers innovative solutions like holographic check-in and mobile keys but lacks recent and review-backed data to confirm its effectiveness.

Your team must decide if an automation-heavy, feature-rich platform or a more guest-focused, experience-enhancing solution aligns better with your operational goals. Do you prioritize automation and revenue optimization, or guest engagement and modern check-in methods?

Is ChargeAutomation or Fàcil Better for Hotels?

ChargeAutomation provides a comprehensive contactless check-in system tailored for hotels and vacation rentals, with 25 unique features such as ID verification, pre-arrival upselling, and secure payments. Its integration capabilities with over 18 partners, including major PMS providers, make it suitable for hotels seeking a scalable, all-in-one solution. Its core strength lies in automating tasks that traditionally require manual effort, thereby reducing labor costs and increasing revenue.

Fàcil, on the other hand, emphasizes guest experience through solutions like holographic check-ins, self-service kiosks, and mobile keys. These features are designed to modernize the guest journey and foster engagement, particularly appealing to hotels aiming to stand out with innovative check-in methods. However, the lack of recent review data and detailed feature comparisons makes it harder to assess its operational reliability.

Are you looking for an automation platform proven to streamline operations or a guest experience tool aimed at immersion and modernity?

ChargeAutomation vs Fàcil: Which Should Your Hotel Choose?

If your hotel needs a contactless check-in solution that automates guest verification, secures payments, and offers upselling features, go with ChargeAutomation. Its extensive feature set, proven integrations, and high satisfaction ratings make it ideal for properties that want to optimize operational efficiency and revenue.

If your focus is on elevating the guest experience with futuristic check-in methods like holographic displays and mobile keys, Fàcil might appeal—but beware of the lack of recent reviews or detailed user feedback. Its solutions are promising but unproven at scale compared to ChargeAutomation’s established reputation.

For most hoteliers in need of a reliable, feature-rich contactless check-in, ChargeAutomation is the clear choice.

Is ChargeAutomation or Fàcil Easier to Use?

ChargeAutomation scores a 4.71/5 for ease of use, with many reviewers praising its intuitive interface, quick onboarding, and straightforward PMS integration. Users often mention how the system simplifies complex processes like ID verification and upselling without extensive training, making staff adoption smooth.

Fàcil’s user experience details are sparse, and without recent reviews or ratings, it’s difficult to assess its usability. Given the innovative features like holographic check-in, the system may involve a learning curve and reliance on specific hardware, which could complicate staff adoption.

Edge: ChargeAutomation.

Which Has Better Features: ChargeAutomation or Fàcil?

ChargeAutomation stands out with 25 unique features, including PCI compliance, multiple payment gateways, document scanning, custom questions, and a digital guest portal. It also integrates with major PMS and offers pre-arrival upselling, security deposit management, and multilingual support—features that are vital for efficient, automated operations.

Fàcil offers features aligned with guest interaction, such as self-service kiosks, holographic check-in, and mobile keys, but lacks the extensive automation tools and integrations found in ChargeAutomation. Its feature set is more focused on guest experience rather than operational automation.

Edge: ChargeAutomation.

Which Has Better Customer Support: ChargeAutomation or Fàcil?

ChargeAutomation’s customer support scores a remarkable 4.9/5, with quick, friendly responses and knowledge base resources appreciated by users. Reviews highlight that support is responsive and capable of addressing issues promptly, which is critical when implementing new systems.

Fàcil does not provide recent support reviews, making it difficult to compare. Considering the importance of reliable support during onboarding and operation, ChargeAutomation’s high support rating gives it a decisive advantage.

Edge: ChargeAutomation.

Which Has More Integrations: ChargeAutomation or Fàcil?

ChargeAutomation partners with 18 verified integration providers, including major players like Oracle Hospitality, RoomRaccoon, and SiteMinder. This extensive ecosystem allows your hotel to connect seamlessly with existing management systems and revenue channels.

Fàcil has only 5 verified integrations, with no details on major PMS or channel manager connections. Its limited integration options could restrict your ability to automate end-to-end operations.

Edge: ChargeAutomation.

Which Do Hoteliers Rate Higher: ChargeAutomation or Fàcil?

ChargeAutomation has accumulated 42 recent reviews in the last six months, with an average rating of 4/5 and a Net Promoter Score of 9.81/10. Its reviews consistently praise operational efficiency, upselling, and excellent support, especially from vacation rentals and boutique hotels.

Fàcil lacks recent reviews and detailed ratings, making it impossible to gauge user satisfaction reliably. Given the volume and recency of ChargeAutomation reviews, it outperforms Fàcil by a wide margin.

Edge: ChargeAutomation.

How Much Do ChargeAutomation and Fàcil Cost?

ChargeAutomation’s pricing is straightforward at a base monthly fee of $200, with no trial or freemium options noted. Its transparent pricing makes budgeting easier for hotels seeking automation without hidden costs.

Fàcil’s pricing details are unavailable, which could be a concern for budget-conscious hoteliers. The lack of published prices complicates a direct comparison and may require direct inquiry.

Given the transparency and proven value, ChargeAutomation provides clearer cost expectations.

What Type of Hotel Should Use ChargeAutomation?

• Hotels that want to automate guest verification, payments, and upselling processes.
• Properties with multiple units or locations seeking scalable solutions.
• Vacation rentals and extended stays aiming to reduce front desk workload.
• Hotels looking for seamless PMS integration and extensive automation tools.
• Teams that prioritize secure, compliant, and customizable check-in workflows.

Not ideal if you prefer a more manual, personal check-in experience or have minimal automation needs.

What Type of Hotel Should Use Fàcil?

• Hotels seeking to modernize check-in with holographic or mobile solutions.
• Properties that want to differentiate through innovative guest engagement.
• Hotels with a tech-savvy clientele comfortable with self-service and digital interaction.
• Properties aiming to reduce staffing needs through automation.
• Hotels looking for a futuristic, experience-driven approach to guest management.

Not ideal if you require proven automation, extensive integrations, or reliable support.

The Bottom Line for Hotels

ChargeAutomation is a proven, comprehensive contactless check-in system with high user satisfaction, extensive features, and broad integrations. Its focus on automation, security, and revenue upselling makes it suitable for most hotels needing operational efficiency and guest convenience.

Fàcil offers exciting capabilities like holographic check-in and mobile keys, targeting hotels eager to impress guests with innovative tech. However, without recent reviews or detailed user feedback, it’s a riskier choice for operators seeking assured performance.

If your hotel values reliability, automation, and support, ChargeAutomation is the clear recommendation. For those focused on cutting-edge guest experiences and willing to explore newer tech, Fàcil might be worth considering—but only with caution.