Fàcil by Arribatec vs. MyStay Check in:
Which Is Right for You?

The Decision

When evaluating contactless check-in solutions, your hotel needs a system that enhances guest experience, streamlines operations, and integrates smoothly into existing workflows. Both Fàcil by Arribatec and MyStay Check-in aim to fulfill these needs, but they diverge significantly in maturity, features, and market presence. Fàcil, developed by Arribatec since 2015, offers a suite of digital check-in options with no recent reviews, leaving its current effectiveness uncertain. In contrast, MyStay, with 40 recent reviews and a high overall rating, provides a comprehensive, highly-rated platform backed by active user feedback.

Are you ready to focus on a solution with proven recent performance, or are you willing to consider a less-recently evaluated system with a narrower feature set?

Quick Verdict: Which contactless check-in solution is better for your hotel?

MyStay Check-in emerges as the clear leader for hotels prioritizing recent, high user ratings, extensive features, and proven support. Its 40 reviews in the last six months and an overall 5/5 rating with a 98% likelihood to recommend make it the more reliable choice today. Fàcil, despite its innovative approach, lacks current reviews, making it difficult to assess its present capabilities or customer satisfaction.

If you want a solution with proven customer approval and a broad feature set, go with MyStay. If your hotel seeks a very specific, niche digital check-in method and is willing to take a chance on less recent data, Fàcil might be worth exploring.

Is Fàcil or MyStay Better for Hotels?

Both Fàcil and MyStay aim to modernize the check-in process, but they do so from different starting points. Fàcil emphasizes holographic check-in, self-service kiosks, web apps, and mobile keys, making it ideal for forward-thinking hotels eager to incorporate innovative check-in technologies. MyStay offers a broader suite of functionalities, including contactless check-in/out, online payments, automated guest communication, upselling, and integrations, making it more versatile for hotels seeking an all-in-one guest management platform.

Fàcil's solutions are hardware-driven with a focus on physical check-in methods like holographic displays, which might appeal to hotels wanting a futuristic experience. Meanwhile, MyStay's platform relies on mobile devices, QR codes, and digital forms, aligning better with properties aiming for quick implementation and a contactless experience without substantial hardware investment.

Do you want a system that pushes physical interface innovation or a flexible, fully digital platform for contactless check-in?

Fàcil vs MyStay: Which Should Your Hotel Choose?

If your hotel needs a straightforward, technologically innovative check-in method focusing on holographic or kiosk-based solutions, Fàcil's offerings could be appealing. Its emphasis on device-agnostic solutions and PCI compliance makes it suitable for hotels with existing digital infrastructure looking for a high-tech guest experience.

Conversely, if your hotel values ease of use, comprehensive features like guest segmentation, multi-channel communication, digital payments, and automation, MyStay is the clearly superior choice. Its 30 verified integrations and broad regional presence make it more adaptable for various hotel types, especially those in North America and Europe, with a focus on efficiency and guest satisfaction.

For hotels prioritizing physical check-in hardware and unique guest engagement tech, choose Fàcil. For those seeking an integrated, feature-rich digital platform with proven customer satisfaction, opt for MyStay.

Is Fàcil or MyStay Easier to Use?

MyStay scores an impressive 4.91/5 for ease of use, backed by 40 recent reviews praising its intuitive interface, quick setup, and seamless onboarding. Guests and staff find it simple to implement, with many noting how rapid the staff can adopt and start using the system effectively. Reviewers also mention the platform's straightforward process for check-ins, check-outs, and automated communications.

Fàcil, on the other hand, has no current reviews or ratings available, making it impossible to assess its user-friendliness today. Given the lack of recent feedback, its ease of use remains unverified.

Edge: MyStay.

Which Has Better Features: Fàcil or MyStay?

MyStay boasts 11 unique features, including guest segmentation and targeting, room upgrade merchandising, multi-channel delivery (email, SMS, WhatsApp, chat), offer templates, offer orchestration, digital acceptance and payment capture, and door lock integration. These features support a multifaceted guest engagement strategy, helping your hotel upsell, communicate effectively, and automate guest interactions.

Fàcil offers three core features—self-service kiosks, web apps, holographic check-in, and mobile keys—focusing on physical guest interfaces and innovative check-in methods. It lacks advanced automation, communication, or upselling functionalities present in MyStay.

The clear edge goes to MyStay for its variety and depth of features, especially for hotels seeking an expanded digital guest management system.

Which Has Better Customer Support: Fàcil or MyStay?

MyStay's reviews praise their support team as highly responsive and helpful, emphasizing the platform’s continuous updates and ease of resolving issues. Support is rated at 4.93/5, with comments highlighting prompt technical assistance and ongoing improvements.

Fàcil, with no recent reviews, offers no current data on support quality or onboarding. Its support experience remains unverified, especially considering the absence of recent customer feedback.

Edge: MyStay.

Which Has More Integrations: Fàcil or MyStay?

MyStay integrates with 30 verified partners, including widely used solutions like Oracle Hospitality, Kwentra, and HotelTime, providing extensive options for seamless operation. Its integrations support various PMS, payment, and channel management systems, making it adaptable for diverse hotel tech stacks.

Fàcil has only five verified partners—Hoist Group, Vingcard, Planet, Arribatec, and Vingcard—limiting its integration options and flexibility. Its fewer partnerships mean fewer options for connecting with other hotel systems.

Edge: MyStay.

Which Do Hoteliers Rate Higher: Fàcil or MyStay?

MyStay’s recent reviews consistently rate it 5/5, with a 98% likelihood of recommendation, indicating high satisfaction among a diverse set of hotel types. The platform’s ease of use, support, and features resonate across hotel segments, especially in Europe and North America, with many users praising its automation and communication tools.

Fàcil has no recent reviews, leaving its user satisfaction unverified. Without current data, it’s impossible to determine how hoteliers perceive the system today.

Edge: MyStay.

How Much Do Fàcil and MyStay Cost?

Fàcil's pricing details are unavailable, suggesting it may have a customized or enterprise-based quote, typical of bespoke solutions. MyStay charges a straightforward base price of $400, with no hidden fees, making it transparent for hotels planning their budgets.

Considering the lack of current pricing info for Fàcil, MyStay's transparent model offers better predictability and value.

What Type of Hotel Should Use Fàcil?

• Hotels that want to invest in futuristic guest check-in tech like holographic displays or self-service kiosks.
• Properties with existing digital infrastructure seeking a device-agnostic, PCI-compliant solution.
• Hotels aiming to impress tech-savvy guests with physical and visual innovations.
• Teams open to hardware investments and custom physical check-in solutions.
• Not ideal if you need quick deployment, comprehensive automation, or extensive integrations.

What Type of Hotel Should Use MyStay?

• Hotels prioritizing contactless, mobile-driven check-in/out processes with minimal hardware.
• Properties looking for a feature-rich platform supporting communication, upselling, and online payments.
• Hotels in Europe, North America, or Africa needing broad integration options.
• Teams seeking high customer support ratings and ongoing platform updates.
• Not ideal if you want physical check-in kiosks or holographic check-in tech.

Fàcil vs MyStay: The Bottom Line for Hotels

Fàcil offers innovative check-in methods with an emphasis on physical interfaces like holographic displays and self-service kiosks. Its focus is on creating a memorable guest engagement experience through hardware-driven solutions.

MyStay, however, provides a comprehensive digital platform with automation, communication, upselling, and extensive integrations, making it suitable for hotels seeking operational efficiency and guest satisfaction today. Its recent reviews and high ratings give it a clear advantage.

Choose Fàcil if your hotel aims for futuristic, hardware-centric check-in experiences and is prepared for a less-tested current solution. Opt for MyStay if you value a proven, highly-rated, feature-rich platform that actively improves hotel operations and guest experience.

In summary: For your hotel’s contactless check-in needs, MyStay’s recent data, extensive features, and high user satisfaction make it the stronger choice today. Fàcil may appeal if you are seeking a niche, hardware-based experience, but the lack of recent reviews makes its current performance uncertain.