Compare Fetch | Digital Guest & Team Engagement Hub vs CustomerCount Surveys vs Revinate (Surveys)

fetch

Fetch | Digital Guest & Team Engagement Hub

0 reviews
CustomerCount

CustomerCount Surveys

0 reviews
Revinate

Revinate (Surveys)

147 reviews

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Compare Fetch | Digital Guest & Team Engagement Hub vs CustomerCount Surveys vs Revinate (Surveys)

Guest Survey Software vendor comparison between Fetch | Digital Guest & Team Engagement Hub vs CustomerCount Surveys vs Revinate (Surveys). Find out which Guest Survey Software is right for you based on realtime data from 147 verified hotelier reviews across 37 countries.

fetch

fetch

Ranked 18 (out of 25)

N/A
0 reviews
View profile
CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile
Revinate

Revinate

Ranked 3 (out of 25)

4.7
147 reviews
View profile

Ratings Summary

HT Score

Fetch | Digital Guest & Team Engagement Hub

unranked HTScore Icon

CustomerCount Surveys

unranked HTScore Icon

Revinate (Surveys)

64 HTScore Icon
Popularity

Fetch | Digital Guest & Team Engagement Hub

0 verified reviews

CustomerCount Surveys

0 verified reviews

Revinate (Surveys)

147 verified reviews
Likelihood to Recommend

Fetch | Digital Guest & Team Engagement Hub

0%

CustomerCount Surveys

0%

Revinate (Surveys)

93%
Ease of Use

Fetch | Digital Guest & Team Engagement Hub

0

CustomerCount Surveys

0

Revinate (Surveys)

4.7
ROI

Fetch | Digital Guest & Team Engagement Hub

0

CustomerCount Surveys

0

Revinate (Surveys)

4.4
Implementation

Fetch | Digital Guest & Team Engagement Hub

Not enough data available

CustomerCount Surveys

Not enough data available

Revinate (Surveys)

4.5
Customer Support

Fetch | Digital Guest & Team Engagement Hub

0

Verified Customer Support

CustomerCount Surveys

0

Verified Customer Support

Revinate (Surveys)

4.6

Verified Customer Support

Certificate of Excellence

Fetch | Digital Guest & Team Engagement Hub

CustomerCount Surveys

Revinate (Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Fetch | Digital Guest & Team Engagement Hub

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Revinate (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

fetch
vs.
CustomerCount
vs.
Revinate

Customers

Top 3 Segments

Fetch | Digital Guest & Team Engagement Hub

Resorts - 0%
Motels - 0%
Hostels - 0%

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

Revinate (Surveys)

Resorts - 23%
Boutiques - 18%
Luxury Hotels - 14%
Featured clients
-
-
-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

fetch has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Revinate Average Revinate

Fetch | Digital Guest & Team Engagement Hub

Pricing Available By Request
fetch has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Revinate (Surveys)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
fetch
vs.
CustomerCount
vs.
Revinate

What Customers Are Saying

Most Recent Review

Fetch | Digital Guest & Team Engagement Hub

fetch doesn’t have any clients that have vouched for the product

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Review of Revinate CRM (2024–2025 Experience)

Director of Rooms from Banff (Canada)
Most Positive Review

Fetch | Digital Guest & Team Engagement Hub

fetch doesn’t have any clients that have vouched for the product

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Learning

Guest Services Supervisor
Most Critical

Fetch | Digital Guest & Team Engagement Hub

fetch doesn’t have any clients that have vouched for the product

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Easy to use platform

Training & Quality
References
-
-
-

General Info

Screenshots

fetch doesn't have any screenshots

CustomerCount doesn't have any screenshots

Integrations

Fetch | Digital Guest & Team Engagement Hub

Property Management Systems (2) Hotel CRM & Email Marketing (1) Loyalty Programs for Independents (1)

CustomerCount Surveys

CustomerCount doesn't have any integrations

Revinate (Surveys)

Property Management Systems (40) Hotel Management Software (21) Booking Engine (14)
Recent Company Updates
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What hoteliers in United States of America are checking out
Backed by 60,000+ verified hotel software reviews
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