Compare Flexkeeping (Glitch Management) vs BCV (A RateGain company)

Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
BCV, A RateGain Company

BCV (A RateGain company)

29 reviews
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Compare Flexkeeping (Glitch Management) vs BCV (A RateGain company)

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs BCV (A RateGain company) . Find out which Guest Survey Software is right for you based on realtime data from 48 verified hotelier reviews across 15 countries.

Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
BCV, A RateGain Company

BCV, A RateGain Company

Ranked 1 (out of 21)

4.8
29 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked HTScore Icon

BCV (A RateGain company)

100 HTScore Icon
Popularity

Flexkeeping (Glitch Management)

19 verified reviews

BCV (A RateGain company)

29 verified reviews
Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

BCV (A RateGain company)

96%
Ease of Use

Flexkeeping (Glitch Management)

5

BCV (A RateGain company)

4.8
ROI

Flexkeeping (Glitch Management)

4.8

BCV (A RateGain company)

4.6
Implementation

Flexkeeping (Glitch Management)

4.9

BCV (A RateGain company)

4.8
Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

BCV (A RateGain company)

4.8

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

BCV (A RateGain company)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Notifications

Social review tracking

Service Recovery/Escalation

Guest Feedback Management

Marketing dashboard

Case Management

Facebook Integration

Twitter Integration

Instagram Integration

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

BCV (A RateGain company)

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
BCV, A RateGain Company
vs.

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

BCV (A RateGain company)

Resorts - 28%
Branded Hotels - 28%
Boutiques - 17%
Featured clients

Flexkeeping (Glitch Management)

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Pricing Available By Request

BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

BCV (A RateGain company)

Pricing Available By Request
BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Flexkeeping
vs.
BCV, A RateGain Company
vs.
1-click quote request

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce
Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

BCV (A RateGain company)

The one stop solution for complete Revenue Optimization

Revenue Manager
Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce
References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available
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General Info

Screenshots
Integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)
View all integrations (19)

BCV (A RateGain company)

Hotel Metasearch Management Software (2) Booking Engine (1) Business Intelligence (1)
View all integrations (1)
Recent Articles

BCV (A RateGain company)

BCV, A RateGain Company doesn’t have any recent articles