Compare Flexkeeping (Glitch Management) vs GuestService - Surveys

Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Guest Service

GuestService - Surveys

3 reviews
+ Add company

Compare Flexkeeping (Glitch Management) vs GuestService - Surveys

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs GuestService - Surveys . Find out which Guest Survey Software is right for you based on realtime data from 22 verified hotelier reviews across 7 countries.

Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked HTScore Icon

GuestService - Surveys

unranked HTScore Icon
Popularity

Flexkeeping (Glitch Management)

19 verified reviews

GuestService - Surveys

3 verified reviews
Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

GuestService - Surveys

100%
Ease of Use

Flexkeeping (Glitch Management)

5

GuestService - Surveys

5
ROI

Flexkeeping (Glitch Management)

4.8

GuestService - Surveys

5
Implementation

Flexkeeping (Glitch Management)

4.9

GuestService - Surveys

Not enough data available
Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

GuestService - Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
Guest Service
vs.

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients

Flexkeeping (Glitch Management)

GuestService - Surveys

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Flexkeeping
vs.
Guest Service
vs.
1-click quote request

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

GuestService - Surveys

Reception team

Front Office from (Turkey)
Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)
Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)
References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

GuestService - Surveys

Guest Service doesn’t have any references available

General Info

Screenshots
Integrations

Flexkeeping (Glitch Management)

Property Management Systems (12) Hotel Management Software (7) Channel Managers (3)
View all integrations (20)

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)
View all integrations (4)
Recent Company Updates

GuestService - Surveys

Guest Service doesn’t have any recent company updates

Recent Articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

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