Fornova vs. Userguest vs. SiteMinder: Which is a Better Fit?

FornovaEC (E-Commerce Optimizer)

Services

E-commerce consulting
Metasearch Survelliance

Analytics on all prices shown for a specific hotels in all channels shown by a Metasearch in the next days, including position of appearances / Hotels understand how are they positioned against the different channels in the next days and who is investing at e-commerce on their hotel.
Metasearch connectivity
Meta search marketing

Reporting & Analytics

Marketing dashboard

Monitor results and manage campaigns

Userguest

Conversion Boosters

Surge Alerts
Instant redeemable rewards

Ability to select national and local rewards for booking direct. Tangible, instant rewards drive higher conversion than points or cash-back programs.
Pop-up & Exit Intent Messages
Price Comparison
Review compilation widget

A widget compiling main review rates from different websites and forums (Tripadvisor, booking, google, etc...) / Widget conveys hotel reliability as a measure of hotels quality according to past customers scores.
SMS Reminders

Shoppers that make it far enough into your sales funnel to enter a phone number are often your hottest leads. Recove these customers with an automated text message reminder.
A/B Split Testing

Find the perfect messaging that gets results.
Tab Abandonment Alerts

Improve conversion rates for easily distracted visitors.
Form Autofill

Automatically repopulate abandoned form fields.

Personalization

Custom Segment Messaging
Booking Engine Data Sync

Store & dynamically inject booking details into your reminders.
A/B Split Testing

Find the perfect messaging that gets results.

Offers & Promotions

Pop-up & Exit Intent Messages

Rate Monitoring & Parity

Metasearch Survelliance

Analytics on all prices shown for a specific hotels in all channels shown by a Metasearch in the next days, including position of appearances / Hotels understand how are they positioned against the different channels in the next days and who is investing at e-commerce on their hotel.
Parity Reports
OTA Parity Live Feed

Messaging & Communication

Facebook Messenger Integration
Live Chat
SMS Reminders

Shoppers that make it far enough into your sales funnel to enter a phone number are often your hottest leads. Recove these customers with an automated text message reminder.

Rewards & Loyalty

Instant redeemable rewards

Ability to select national and local rewards for booking direct. Tangible, instant rewards drive higher conversion than points or cash-back programs.

Analytics & Performance

Analytics dashboard
Messaging Analytics
A/B Split Testing

Find the perfect messaging that gets results.

SiteMinder Demand Plus

Services

E-commerce consulting
Metasearch Survelliance

Analytics on all prices shown for a specific hotels in all channels shown by a Metasearch in the next days, including position of appearances / Hotels understand how are they positioned against the different channels in the next days and who is investing at e-commerce on their hotel.
Metasearch connectivity
Meta search marketing

Reporting & Analytics

Marketing dashboard

Monitor results and manage campaigns

What Customers Are Saying

Most Recent Review

Excellent

Executive OTA and Distribution

Excellent platform to reward guests and counteract those pesky OTAs!

Marketing Manager

2 Months with SiteMinder: A Game-Changer for My Guesthouse

Business Development Manager from Kuala Lumpur (Malaysia)

Most Positive Review

Good system with great support

Revenue Manager

Proactive and Excellent Advice to drive direct bookings

Ecommerce Manager

Siteminder works for us

Most Critical

24/7 Direct conversion tool.

Revenue Manager from Killarney (Ireland)

The tool is easy to navigate with the upgrade version

Distribution, Manager from Singapore (Singapore)

References

SiteMinder doesn’t have any references available