Ranked 8 (out of 36) in Direct Booking Tools
Direct Booking Tools
Userguest is a smart tool that helps hotels increase their online revenue by converting more users i...
Ranked #8 out of 36 in Direct Booking Tools
Userguest’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreUserguest is a smart tool that helps hotels increase their online revenue by converting more users into guests. It uses technology, marketing tools and automated data analysis to customize the website UX and convince each user to complete the booking process. Our features match your website's users booking intentions with the right message increasing the likelihood of generating a booking. Our cli...
Userguest is a smart tool that helps hotels increase their online revenue by converting more users into guests. It uses technology, marketing tools and automate...
92% recommend
Front Office Manager from Boutique
Userguest provides an intuitive user experience and succeeds in showing the most important performance indicators at a glance, while also providing the opportunity for a more in-depth look.
Marketing Manager from Resort
The team is extremely proactive and gives excellent advice. They follow up on every request and multiple alternatives to solve problems. 100% recommend
Group Director of Digital Marketing from City Center
If there could be a rate comparison widget which helps to compare the rates with OTA rates and a promo code could be established if the OTA's are undercutting.
Front Office Manager from Boutique
We would like more options when it comes to adding notifications and these options being more fleshed out, with more diversity and layout options.
Sales Manager from Boutique
At the moment, we don’t really have any advice or things to improve in their service. We are totally satisfied with their work
Userguest hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsDeveloped for hoteliers by hoteliers, The Guestbook: Cash Rewards Suite is a collection of growth driving enhancements to help boost direct bookings and increase your net revenue.
This vendor is 81% below the category average..
This vendor has fewer recent reviews than average compared to other top Direct Booking Tools providers. It is advised that you ask for recent references before proceeding.
September 07, 2021
Revenue Manager from Boutique in London (United Kingdom)
I found the system very user friendly, in fact it is super easy and quick to create a new notification for your new promotions, and you can monitor their impact in real time.
We haven't experienced any issues or problems. I am sure that there will be requests coming from our side for new tools or ideas, but at the moment we do not have any.
September 06, 2021
Ecommerce Manager from Resort in (Indonesia)
Overall the tool is perfect to beat the urgency pop ups created by OTA's. Direct website needs something similar and Userguest tool has definitely tapped on this need. The team is extremely proactive and...
We haven't experienced any issues, up to now, we are satisfied with their work . We will definitely share with Userguest, our remarks in the future.
August 24, 2021
Director from City Center in (United Kingdom)
Just started using it but looks like it has great potential. The team at UserGuest has put in a lot of effort to make the product user friendly and easy to understand. The UserGuest team are also very h...
It's too early to say. We're still learning and getting to grips with the features. However, it seems to be fairly comprehensive so I doubt there are any major improvements. No doubt revenue managers a...
June 02, 2021
Marketing Manager from Resort in Agadir (Morocco)
The team is extremely proactive and gives excellent advice. They follow up on every request and multiple alternatives to solve problems. 100% recommend
I haven't experienced any issues, up to now, they have been irreproachable. I am sure they are making improvements and getting better every day.
April 15, 2021
Group Director of Digital Marketing from City Center in (Thailand)
Overall the tool is perfect to beat the urgency pop ups created by OTA's. Direct website needs something similar and Userguest tool has definitely tapped on this need. I have used the tool for a hotel web...
If there could be a rate comparison widget which helps to compare the rates with OTA rates and a promo code could be established if the OTA's are undercutting.
April 11, 2021
CEO from Resort in New Delhi (India)
Increase in business. flexibility from Userguest team to ensure a win-win situation for both partners. Their speed of resolution is Great.
Need more ideas & assistance to push our business, overall happy as of now. Many Thanks. Overall it has been a Wonderful experience till date.
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Sales Manager from Hostel
la Fiabilité du logiciel, ca vous permet d'optimiser les réservations de votre établissement. les fonctionnalités sont adapté aux besoins des clients.