Userguest

4.6 (12 REVIEWS)

HT Score

unranked

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Work For Userguest? Claim Profile

Write a review

Userguest

4.6 (12 REVIEWS)

Unranked in Direct Booking Tools

Userguest - The Hotel Website Revenue Booster!

92% recommended by 12 hotels

Ratings Summary

4.6

Excellent

12 reviews

Ease of Use

4.8/5

Customer Support

4.8/5

ROI

4.7/5

Implementation

4.6/5

Features

Conversion Boosters

4/5 features

Surge Alerts
Instant redeemable rewards

Ability to select national and local rewards for booking direct. Tangible, instant rewards drive higher conversion than points or cash-back programs.
Pop-up & Exit Intent Messages
Price Comparison
Review compilation widget

A widget compiling main review rates from different websites and forums (Tripadvisor, booking, google, etc...) / Widget conveys hotel reliability as a measure of hotels quality according to past customers scores.
SMS Reminders

Shoppers that make it far enough into your sales funnel to enter a phone number are often your hottest leads. Recove these customers with an automated text message reminder.
A/B Split Testing

Find the perfect messaging that gets results.
Tab Abandonment Alerts

Improve conversion rates for easily distracted visitors.
Form Autofill

Automatically repopulate abandoned form fields.

Personalization

4/5 features

Custom Segment Messaging
Booking Engine Data Sync

Store & dynamically inject booking details into your reminders.
A/B Split Testing

Find the perfect messaging that gets results.

Offers & Promotions

4/5 features

Pop-up & Exit Intent Messages

Rate Monitoring & Parity

4/5 features

Metasearch Survelliance

Analytics on all prices shown for a specific hotels in all channels shown by a Metasearch in the next days, including position of appearances / Hotels understand how are they positioned against the different channels in the next days and who is investing at e-commerce on their hotel.
Parity Reports
OTA Parity Live Feed

Messaging & Communication

4/5 features

Facebook Messenger Integration
Live Chat
SMS Reminders

Shoppers that make it far enough into your sales funnel to enter a phone number are often your hottest leads. Recove these customers with an automated text message reminder.

Rewards & Loyalty

4/5 features

Instant redeemable rewards

Ability to select national and local rewards for booking direct. Tangible, instant rewards drive higher conversion than points or cash-back programs.

Analytics & Performance

4/5 features

Analytics dashboard
Messaging Analytics
A/B Split Testing

Find the perfect messaging that gets results.

Compare Userguest to Top Alternatives

Compare

The Hotels Network

Direct Booking Tools

4.8 (189 REVIEWS)

Growth for your Hotel's Direct Channel

Compare

The Guestbook

Direct Booking Tools

4.9 (84 REVIEWS)

Developed for hoteliers by hoteliers, The Guestbook: Cash Rewards Suite is a collection of growth driving enhancements to help boost direct bookings and increase your net revenue.

Compare

Smart Host GmbH

Direct Booking Tools

4.6 (57 REVIEWS)

Smart communication for hoteliers and guests. Simple. Automated. Profitable.

View top Userguest alternatives

Want to find out if Userguest is the best fit for your hotel?

Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.

` Take the quiz `

Integrations

Company	Functionality
SiteMinder 91% recommended by 1482 hotels	Channel Managers
Cloudbeds 91% recommended by 1104 hotels	Booking Engine
Bookassist 94% recommended by 354 hotels	Booking Engine
Mews 90% recommended by 318 hotels	Property Management Systems +2 more
SHR Group 96% recommended by 281 hotels	Booking Engine
Net Affinity 94% recommended by 212 hotels	Booking Engine
HotelRunner 95% recommended by 86 hotels	Channel Managers
This integration hasn’t been verified by Sabre yet. Sabre 86% recommended by 69 hotels	Hotel Reservations Systems
Vertical Booking 91% recommended by 44 hotels	Hotel Reservations Systems
Porter 94% recommended by 10 hotels	Website Design

Browse all integrations (27)

Support

Name: Userguest
Rating: 4.6 (12 reviews)

Unverified

Userguest has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

2 days

Recommended

92%

Preferred Time

Morning Afternoon Evening

Preferred Date

Select date

Tomorrow (Tuesday)

October 4 (Wednesday)

October 5 (Thursday)

October 6 (Friday)

October 9 (Monday)

October 10 (Tuesday)

Not sure yet

Download the Free Guide

First Name

Last Name

Job Title Work Email Hotel (or Hotel Group)

Which best describes you?

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .

Discover Apps

Resources

Get Advice

Surge Alerts

Instant redeemable rewards

Pop-up & Exit Intent Messages

Price Comparison

Review compilation widget

SMS Reminders

A/B Split Testing

Tab Abandonment Alerts

Form Autofill

Custom Segment Messaging

Booking Engine Data Sync

A/B Split Testing

Pop-up & Exit Intent Messages

Metasearch Survelliance

Parity Reports

OTA Parity Live Feed

Facebook Messenger Integration

Live Chat

SMS Reminders

Instant redeemable rewards

Analytics dashboard

Messaging Analytics

A/B Split Testing

Support

Unverified

Support Not Verified

Download the Free Guide