The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
FreedomPay shines .
Zil Money shines in ease of use and customer support , with exclusive features like Recurring Payments and Mail Order Telephone Order (MOTO) Payments.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, FreedomPay users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
User-Friendly Interface
▾
|
|
|
+
Customer Experience Enhancements
▾
|
|
|
+
Payment Processing Speed
▾
|
|
|
+
Customer Support
▾
|
|
| Cons | |
|
−
Integration Capabilities
▾
|
|
|
−
Third-Party Integrations
▾
|
|
|
−
Approval Process
▾
|
|
How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #1 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 27 reviews |
| Large (75-199 rooms) ▾ | — | #3 12 reviews |
| X-Large (200+ rooms) | — | #3 2 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #3 17 reviews |
| Luxury ▾ | — | #3 15 reviews |
| Branded / Chain ▾ | — | #3 25 reviews |
| Extended Stay ▾ | — | #1 9 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #3 51 reviews |
| Asia Pacific | — | #3 0 reviews |
| Middle East | — | #2 1 reviews |
Choosing the right payments platform for your hotel can significantly impact your operational efficiency and guest experience. Both FreedomPay and Zil Money claim to streamline payments, yet they differ dramatically in market presence, user feedback, and feature sets. With FreedomPay’s lack of recent reviews and a score of zero, it offers little current support data, whereas Zil Money boasts 54 recent reviews and a strong 87% likelihood of recommendation. Which one genuinely aligns with your hotel’s needs?
Both FreedomPay and Zil Money aim to handle complex payment environments, but FreedomPay’s platform is described as comprehensive and secure, suitable for enterprises needing multi-channel payment processing across industries. Conversely, Zil Money focuses on financial management, offering a broad suite of payment features, including international payments and virtual cards, tailored for small to medium hotels seeking cost-effective solutions. The key difference is that FreedomPay’s reviews are nonexistent, making current user feedback impossible to gauge, while Zil Money’s recent reviews reveal high satisfaction and a user-friendly interface.
Are you looking for a vendor with proven recent customer experiences, or are you comfortable evaluating a platform with no recent reviews? The choice hinges on your need for recent support insights versus the promise of expansive features.
If your hotel requires an easy-to-use, financially versatile platform that supports multiple payment methods, Zil Money is the clear pick. Its 54 recent reviews with an 87% recommendation rate highlight its reliability, affordability ($400 base price), and comprehensive features like recurring payments, multi-currency settlements, and contactless payments—perfect for budget-conscious and mid-sized hotels.
If, however, your hotel operates globally with complex integrations, requires robust security, and expects a unified platform for all check-out points, FreedomPay’s lack of recent reviews makes it a risky choice currently. Given its extensive security features and industry trust, it might be more suitable for large chains or high-security sectors—but without recent user data, confidence dips.
In conclusion, Zil Money’s current user feedback makes it the safer, more reliable choice for most hoteliers seeking practical, modern payment solutions. FreedomPay’s vendor claims are impressive but lack recent validation.
Zil Money’s UI scores a high 4.5 out of 5, thanks to its intuitive interface, straightforward setup, and the positive feedback from users who find it simple to navigate for invoicing, expense tracking, and payments. Its onboarding process averages around 4.16 out of 5, with reviews noting that new users adapt quickly, and the platform’s clarity reduces staff training time.
FreedomPay, on the other hand, scores zero across all ease-of-use metrics, with no recent reviews or user feedback. Its complexity, likely from its broad enterprise scope, suggests a steeper learning curve and potential onboarding challenges.
Edge: Zil Money.
FreedomPay offers no unique features or integrations noted in the reviews, focusing on security and a single unified commerce platform. Zil Money stands out with 15 specific features, including pay-by-link, recurring payments, multi-currency settlements, contactless payments, and payment splitting—capabilities that directly benefit hotels managing diverse payment scenarios.
The absence of shared features or complementary solutions in FreedomPay further diminishes its appeal. Zil Money’s features are more aligned with hotel payment needs and are actively supported.
Edge: Zil Money.
FreedomPay’s support ratings are nonexistent, and its reviews do not shed light on support quality. Its lack of recent customer feedback makes it impossible to gauge responsiveness or effectiveness.
Zil Money, rated at 4.5/5 for support, has users praising its helpfulness and quick responses, though some would like faster service. Given the recent, positive reviews, Zil Money’s support team appears accessible and capable.
Edge: Zil Money.
Neither FreedomPay nor Zil Money has verified integrations, with both scoring zero in partner counts. Despite FreedomPay’s industry reputation for broad integrations, the absence of recent data prevents confirmation.
Zil Money, although lacking verified partners, offers an API and the potential for future integrations, but currently, both platforms are comparable in this regard.
Edge: Tie.
With zero reviews, FreedomPay's current satisfaction level is unknown, but its long-standing presence suggests some institutional trust. Zil Money’s 54 recent reviews and 87% recommendation rate reflect high user satisfaction, especially among small to mid-sized hotels.
Property types like boutique hotels, branded hotels, and motels seem to rate Zil Money higher, based on recent feedback, whereas FreedomPay's lack of reviews makes it impossible to determine user sentiment.
Edge: Zil Money.
FreedomPay does not publicly disclose pricing, indicating a potentially custom enterprise quote, which can be costly. Zil Money charges $400 upfront with no mention of ongoing fees, making it accessible for smaller hotels and property groups.
For hotels prioritizing clear, predictable costs, Zil Money’s straightforward pricing is advantageous.
Not ideal if you prefer budget-friendly options, need quick onboarding, or rely heavily on recent user feedback. Smaller hotels or those new to digital payments may find FreedomPay’s offerings overly complex and unverified.
Not ideal if your hotel requires industry-specific enterprise solutions or advanced analytics beyond invoicing and basic payments. Larger hotel groups with complex integration needs might find Zil Money’s platform limited.
FreedomPay offers a broad, enterprise-grade payments ecosystem tailored for large, security-focused organizations. Its lack of recent reviews makes it difficult to assess current support and usability, which is a significant concern.
Zil Money provides a straightforward, feature-rich, and well-reviewed platform ideal for hotels seeking cost-effective, easy-to-use payment solutions with recent positive feedback. Its 54 reviews and high recommendation rate give it a clear edge for most hospitality operations.
If your hotel values a proven, recent user experience and reliable support, Zil Money is the safer choice. Conversely, if your operation demands a global, secure, and highly integrated payment environment, FreedomPay might still appeal—but beware of the current lack of validation.
Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $400/mo |
According to HTR's product database, FreedomPay and Zil Money share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Authorization Adjustments | ||
| Gratuity Function | ||
| Multi-Currency Settlements | ||
| Partial Capture | ||
| Pay by Link | ||
| Recurring Payments |
Showing top differences. 3 more features differ between these products.
What hoteliers love
Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.
Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.
Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.
Where hoteliers push back
Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.
Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. FreedomPay and Zil Money share many core Payments Processing Software features, but each has unique capabilities. FreedomPay offers 0 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Zil Money leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
FreedomPay: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. FreedomPay has an HT Score of 0 and Zil Money has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor