The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 138 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
freetobook shines in customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Payment Requests.
Gearco shines , with exclusive features like Guest profiles.
Side-by-side ratings based on 138 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 137 | 1 |
After analyzing 138 verified reviews, freetobook users most value its ease of use, pricing/value for money, guest experience enhancements, while Gearco users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of Use
▾
|
|
|
+
Pricing/Value for Money
▾
|
|
|
+
Guest Experience Enhancements
▾
|
|
|
+
Channel Management
▾
|
|
| Cons | |
|
−
Customization
▾
|
|
|
−
Self-Catering Focus
▾
|
|
|
−
Handling of Single vs. Double Occupancy Rates
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #28 26 reviews | #64 1 reviews |
| Mid-Size (25-74 rooms) | #53 2 reviews | — |
| Large (75-199 rooms) | — | #43 1 reviews |
| X-Large (200+ rooms) | #25 1 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #23 24 reviews | #62 1 reviews |
| Luxury ▾ | #26 20 reviews | — |
| Branded / Chain ▾ | #31 6 reviews | #62 1 reviews |
| Extended Stay ▾ | #26 5 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #28 6 reviews | #42 1 reviews |
| Europe ▾ | #8 94 reviews | — |
| Asia Pacific | #22 2 reviews | — |
| Middle East | #14 2 reviews | — |
Choosing the right property management system (PMS) for your hotel depends on your specific operational needs and guest segments. Both freetobook and Gearco aim to streamline your hotel’s operations, but they serve distinctly different markets and offer different feature sets. As you evaluate, consider whether your focus is on small to medium independent hotels or on managing long-term stays and extended stay guests.
freetobook has established a solid reputation with numerous recent reviews, while Gearco’s niche focus on long-term stays and its limited review presence make a direct comparison challenging. Given the recent reviews for freetobook, it’s currently the more reliable choice for most hoteliers. But which system truly aligns with your property's needs?
freetobook boasts over 27 recent reviews in the last six months, with an average rating of 87.2 out of 100, and a 99% likelihood to recommend. Gearco, by contrast, has only one review with no recent feedback, and no overall rating, making its evaluation less confident. Therefore, freetobook is the safer, more evidence-backed pick for most hotels.
Gearco’s focus is narrower, emphasizing long-term and extended stay management, which might suit properties exclusively in that niche. However, for general independent hotels and B&Bs seeking a comprehensive, well-reviewed system, freetobook holds the advantage.
Both products aim to simplify operations and improve guest experiences, but their scope varies significantly. freetobook offers a broad set of features tailored to small hotels, B&Bs, and inns, including booking, channel management, guest messaging, and reputation tools. Gearco’s core strength is automating long-term guest stays, with features like electronic signatures, automated surcharges, and stay-length rules.
While freetobook’s interface is lauded for its simplicity and ease of onboarding, Gearco excels in automating complex long-term guest management tasks. Are you running a small hotel or an extended-stay property? That’s the fundamental question.
Edge: freetobook.
If your hotel primarily manages short-term bookings, relies on OTAs, and aims to grow direct reservations, go with freetobook. Its flexible booking engine, multiple integrations, and user-friendly interface make it ideal for small to medium-sized properties.
Conversely, if your focus is on long-term guest stays, with complex billing, automatic data population, and stay management, Gearco might be more suitable. Its automation for extended stays, secure payment handling, and multi-property DNR controls address specific long-stay operational challenges.
In summary, choose freetobook for a versatile, well-reviewed solution suited to most small hotels. Opt for Gearco only if your property’s core operation revolves around extended, long-term stays and you need specialized automation features.
freetobook scores a high 4.91 out of 5 for ease of use, with many users emphasizing its user-friendly interface and straightforward onboarding process. Reviewers praise how quickly new staff can learn the system, with comments about the intuitive design and minimal learning curve.
Gearco also ranks perfectly at 5 out of 5 in ease of use, with support staff highlighting its simplicity and ease of training. However, its narrower user base and specific focus mean fewer diverse review comments on onboarding.
Edge: freetobook.
freetobook offers a robust suite with 26 unique features, including transactional emails, guest messaging, online check-in, and real-time reporting—capabilities that are essential for small hotels managing direct bookings and OTA integrations.
Gearco provides 5 unique features, notably automated night audit, integrated CRS, and advanced long-term stay management functions like stay-length rules and DNR procedures. While powerful for extended stays, it lacks many features typical for smaller properties.
Conclusion: freetobook provides a broader feature set more relevant to general hotel operations, while Gearco’s niche features cater to long-term stay management.
Edge: freetobook.
freetobook’s customer support scores 4.91 out of 5, with many recent reviews praising its personalized, knowledgeable assistance, and quick response times. Users describe the support team as “second to none,” with ongoing help tailored to their needs.
Gearco’s support scores 4 out of 5, with reviews confirming solid support but fewer recent comments available. Some users appreciate the ease of training, but support feedback is less extensive.
Edge: freetobook.
freetobook integrates with four verified partners, including Stripe, RoomPriceGenie, Pitchup.com, and Sweeply, allowing for diverse payment and distribution options. Gearco boasts five verified partners, including Vertical Booking, SiteMinder, and Sojern, but with a narrower scope.
Both systems support essential integrations, but freetobook’s partnerships are more aligned with small hotel needs and recent additions like RoomPriceGenie. Gearco’s integrations are more focused on long-term stay and operational tools.
Edge: freetobook.
freetobook has 129 reviews, with 27 in the past six months, and an average score of 87.2. Hoteliers across segments, especially B&Bs and small hotels, praise its ease, value, and customer support.
Gearco’s only review is highly positive but lacks recent feedback, making it difficult to assess current user satisfaction. Its niche appeal means limited property-type ratings.
Verdict: Currently, freetobook’s more extensive, recent reviews and higher ratings make it the preferred choice.
Edge: freetobook.
freetobook charges a straightforward base price of $200 per month, with no free tier or additional monthly fees, offering transparent, predictable pricing. Gearco does not publicly disclose its pricing, which may require direct contact for quotes, but no standard pricing model is available.
Given the transparent pricing, freetobook provides better clarity for small hoteliers budgeting for PMS costs. Gearco’s cost structure remains uncertain.
Not ideal if your hotel relies heavily on long-term stays or complex rate rules.
Not ideal if your hotel is solely focused on long-term, extended stay management with specialized billing processes.
Not ideal if your property is a small hotel or B&B needing broad, general PMS features.
freetobook offers a broad, well-reviewed platform suited for small hotels, B&Bs, and inns, emphasizing user-friendly design and comprehensive features. Its recent reviews confirm a high level of customer support, ease of use, and value, making it the recommended choice for most properties.
Gearco’s strengths lie in automation tailored for long-term stays, offering specialized tools that excel at managing extended guests, but its limited reviews and narrower focus make it less suitable for general hotel operations.
Choose freetobook if you want a versatile, proven PMS with recent positive feedback, especially if your hotel depends on short-term bookings and OTA integrations.
Opt for Gearco only if your property’s core is long-term, extended stay, and you require specialized automation tools for that niche.
In the current data landscape, freetobook’s reviews and recent performance confirm it is the better overall choice for most hoteliers.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $200/mo | — |
According to HTR's product database, freetobook and Gearco - True Extended Stay share 12 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Automated Space Optimization | ||
| Automated night audit | ||
| Centralized Messaging | ||
| Digital Registration | ||
| EPoS | ||
| Group functionality | ||
| Guest Messaging | ||
| Guest profiles | ||
| Integrated CRS | ||
| Payment Requests | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 19 more features differ between these products.
What hoteliers love
The software’s user-friendly nature is a major highlight, enabling even less tech-savvy users to manage their properties efficiently. This simplicity... The software’s user-friendly nature is a major highlight, enabling even less tech-savvy users to manage their properties efficiently. This simplicity allows property owners and managers to easily navigate the system, reducing the time required for administrative tasks and thereby increasing focus on improving guest services.
Freetobook is perceived as excellent value for money, offering advanced features at competitive pricing. Users recognize its affordability in comparis... Freetobook is perceived as excellent value for money, offering advanced features at competitive pricing. Users recognize its affordability in comparison to other systems, which is particularly attractive to small accommodation businesses looking to maintain professional operations without significant outlays.
Freetobook enables hotels to enhance the guest experience through features like the GuestAppy system, which provides personalized booking confirmation... Freetobook enables hotels to enhance the guest experience through features like the GuestAppy system, which provides personalized booking confirmations and tailored options. Users note these additions positively impact guest satisfaction and help in delivering a more professional service.
Where hoteliers push back
Although generally praised for its flexibility, some users feel there's room for improvement regarding customization options, particularly for invoice... Although generally praised for its flexibility, some users feel there's room for improvement regarding customization options, particularly for invoices and booking summaries. Enhanced options would allow users to better tailor the system to specific operational needs, improving overall satisfaction.
The system is primarily designed for hotels, and some reviewers have indicated a need for more self-catering features, suggesting potential for expans... The system is primarily designed for hotels, and some reviewers have indicated a need for more self-catering features, suggesting potential for expansion in this area. Addressing this could make Freetobook more attractive to a wider variety of accommodation providers.
Ranks higher for
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. freetobook and Gearco - True Extended Stay share many core Property Management Systems features, but each has unique capabilities. freetobook offers 4 verified integration partners, while Gearco - True Extended Stay offers 5. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gearco - True Extended Stay leads in ease of use at 5.0/5 vs 4.9/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
freetobook: No. Gearco - True Extended Stay: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. freetobook has an HT Score of 87 and Gearco has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor