Frontdesk Anywhere vs. NewBook (PMS):
Which Is Right for You?

Name: NewBook (PMS)
Rating: 4.8 (16 reviews)

Updated May 16, 2026 · 33 verified reviews analyzed

Frontdesk Anywhere

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4.5 (17 reviews) · 15 integrations

NewBook

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4.8 (16 reviews) · 16 integrations

TLDR

We analyzed 33 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Frontdesk Anywhere shines , with exclusive features like EPoS.

NewBook shines in customer support and ROI , with exclusive features like Mobile App and Guest CRM.

See the full breakdown below ↓

How Does Frontdesk Anywhere Compare to NewBook (PMS)?

Side-by-side ratings based on 33 verified hotelier reviews on HTR.

	Frontdesk Anywhere	NewBook
HTScore	0	0
Likelihood to Recommend	90%	96%
Ease of Use	4.8/5	4.7/5
Customer Support	4.7/5	5.0/5
Value for Money	4.3/5	4.6/5

Starting Price	Contact sales	From $1,000/mo
Verified Reviews	17	16

Frontdesk Anywhere vs NewBook: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment	Frontdesk Anywhere	NewBook
Small (10-24 rooms) ▾	#36 13 reviews	#43 8 reviews
Frontdesk Anywhere Small hotels say that Frontdesk Anywhere's Property Management System is highly rated in verified HotelTechReport reviews for its ease of use, responsive customer service, and effective reservation management. These features are particularly valued by Small hotels for seamless operations. NewBook Small hotels say that NewBook's Property Management Systems rank highly in verified HotelTechReport reviews for its ease of use, responsive technical support, and flexible customization options. These strengths are especially valued by Small hotels for efficient operations and guest services.
Mid-Size (25-74 rooms) ▾	#62 1 reviews	#42 7 reviews
Frontdesk Anywhere No segment summary available. NewBook Medium hotels say that NewBook's Property Management System receives high marks in verified HotelTechReport reviews for its user-friendly interface, comprehensive feature set, and exceptional customer support. These strengths cater specifically to the operational needs of Medium hotels, enhancing efficiency and guest service management.
Large (75-199 rooms)	#35 2 reviews	#47 1 reviews

By Property Type

Segment	Frontdesk Anywhere	NewBook
Boutique ▾	#48 7 reviews	#47 7 reviews
Frontdesk Anywhere Boutique hotels say that Frontdesk Anywhere's Property Management Systems rank highly in verified HotelTechReport reviews due to its user-friendly interface, efficient support, and adaptability to seasonal business needs, which are crucial for boutique operations. NewBook Boutique hotels say that NewBook's Property Management System performs well in creating a user-friendly and customizable platform, provides efficient technical support, and integrates smoothly into property operations, according to verified HotelTechReport reviews. These strengths align with boutique hotels' personalized service and dynamic demands.
Luxury ▾	#41 6 reviews	#53 2 reviews
Frontdesk Anywhere Luxury hotels say that Frontdesk Anywhere's Property Management System excels in efficient support, user-friendly design, and detailed reporting as highlighted in verified HotelTechReport reviews. These strengths cater to the operational and analytical needs essential for luxury accommodations. NewBook No segment summary available.
Branded / Chain	#53 2 reviews	#44 4 reviews
Extended Stay	#42 2 reviews	#44 2 reviews

By Region

Segment	Frontdesk Anywhere	NewBook
North America ▾	#26 9 reviews	#39 2 reviews
Frontdesk Anywhere Na hotels say that Frontdesk Anywhere's Property Management System effectively meets their seasonal business needs, is user-friendly, and offers excellent customer service. Verified HotelTechReport reviews highlight ease of use and responsive support as key advantages for Na hotels. NewBook No segment summary available.
Asia Pacific	#18 4 reviews	—

How Much Do Frontdesk Anywhere and NewBook (PMS) Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

	Frontdesk Anywhere	NewBook
Starting Price	—	From $1,000/mo

Which Features Does Frontdesk Anywhere Have That NewBook (PMS) Doesn't (and Vice Versa)?

According to HTR's product database, Frontdesk Anywhere and NewBook (PMS) share 15 features. Here are the key differences — features one has that the other lacks.

Feature	Frontdesk Anywhere	NewBook
Centralized user & role management
Cloud based
EPoS
Mobile App
Multi-currency
Multi-lingual
Spa & Wellness Module

Showing top differences. 4 more features differ between these products.

Frontdesk Anywhere vs NewBook: The Bottom Line

Frontdesk Anywhere

4.5/5 from 17 reviews

Ranks higher for

Large (75-199 rooms) #35 vs #47

Small (10-24 rooms) #36 vs #43

Bed & Breakfast & Inns #45 vs #49

Extended Stay #42 vs #44

Unique capabilities

EPoS

4.8/5 ease of use 4.7/5 support 15 integrations

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NewBook

4.8/5 from 16 reviews

Ranks higher for

Mid-Size (25-74 rooms) #42 vs #62

Branded / Chain #44 vs #53

Limited Service & Budget Hotels #39 vs #52

Other #37 vs #62

Unique capabilities

Spa & Wellness Module Mobile App Centralized user & role management Cloud based Multi-currency

4.7/5 ease of use 5.0/5 support 16 integrations

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Where the ratings diverge most

Value for Money NewBook 4.6 vs 4.2 (+0.4)

Onboarding NewBook 4.8 vs 4.4 (+0.4)

Frequently Asked Questions About Frontdesk Anywhere vs NewBook (PMS)

Can Frontdesk Anywhere replace NewBook (PMS)?

It depends on your requirements. Frontdesk Anywhere and NewBook (PMS) share many core Property Management Systems features, but each has unique capabilities. Frontdesk Anywhere offers 15 verified integration partners, while NewBook (PMS) offers 16. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Frontdesk Anywhere leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Frontdesk Anywhere or NewBook (PMS) offer a free plan?

Frontdesk Anywhere: No. NewBook (PMS): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Frontdesk Anywhere and NewBook (PMS)?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Frontdesk Anywhere has an HT Score of 0 and NewBook has 0. Here is how the score is calculated.

Criteria Group	Weight	What It Measures
Customer Ratings & Reviews		How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.
Partner Ecosystem		How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.
Customer Centricity		How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.
Reach, Staying Power & Resources		How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →