The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 45 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Getaroom shines .
ROIBACK shines in ease of use and customer support , with exclusive features like Mobile optimized/responsive and Urgency messaging.
Side-by-side ratings based on 45 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 45 |
After analyzing 45 verified reviews, Getaroom users most value its , while ROIBACK users highlight support and customer service, direct bookings optimization, technical improvements. Click any theme to see what reviewers say.
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Support and customer service
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Direct bookings optimization
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Technical improvements
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Reporting and analytics
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Multi-language and user-friendly interface
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Payment gateways
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Getaroom |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #29 8 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #22 18 reviews |
| Large (75-199 rooms) ▾ | — | #14 9 reviews |
| X-Large (200+ rooms) ▾ | — | #10 6 reviews |
By Property Type
| Segment | Getaroom |
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|---|---|---|
| Boutique ▾ | — | #24 15 reviews |
| Luxury ▾ | — | #23 15 reviews |
| Branded / Chain ▾ | — | #18 13 reviews |
| Extended Stay | — | #19 4 reviews |
By Region
| Segment | Getaroom |
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|---|---|---|
| North America | — | #18 4 reviews |
| Europe ▾ | — | #20 12 reviews |
| Asia Pacific ▾ | — | #10 14 reviews |
| Middle East | — | #14 3 reviews |
Choosing between Getaroom and Roiback hinges on your hotel's specific needs and priorities. Both platforms aim to streamline bookings and boost revenue, but they differ significantly in scope, features, and market presence.
Getaroom offers a straightforward booking solution with a focus on travel deals, while Roiback provides a comprehensive, feature-rich booking engine tailored for hotels seeking to optimize direct sales. Which one aligns better with your hotel’s growth strategy?
Getaroom and Roiback serve similar purposes—facilitating online bookings—but they do so with contrasting approaches. Getaroom’s platform is primarily designed for consumers seeking travel deals, making it more suitable for aggregators or online travel agencies. Roiback, on the other hand, is built specifically for hotels aiming to improve direct bookings through a sophisticated, customizable booking engine.
While Getaroom boasts a large inventory of hotel rooms worldwide, it lacks detailed features and integrations. Meanwhile, Roiback’s platform is packed with over 36 unique features, including multi-lingual support, special offers, loyalty integrations, and advanced analytics. Are you looking for a simple deal aggregator or a full-fledged booking engine to own your direct sales?
If your hotel needs a sophisticated booking engine capable of increasing direct sales, go with Roiback. Its extensive feature set, including multi-currency, flexible rate plans, and abandonment recapture, make it ideal for hotels aiming to maximize revenue and streamline operations.
If your team primarily seeks a simple, travel deal-focused platform with minimal setup, Getaroom might fit better. However, its limited features and zero recent reviews or ratings suggest it cannot support your growth ambitions as effectively as Roiback.
For hotels serious about direct bookings, Roiback’s 43 recent reviews and high satisfaction ratings make it the clear choice. Getaroom’s lack of recent feedback or meaningful review count leaves its value unproven.
Roiback scores a 4.49 out of 5 for ease of use, with recent reviews praising its user-friendly interface and intuitive booking process. Support and onboarding are rated at 4.72, reflecting responsive customer service and clear setup guidance.
Getaroom, however, has no recent reviews or ratings, making it impossible to assess its usability. Historically, a lack of feedback suggests it may not be as polished or user-friendly as Roiback’s platform.
Edge: Roiback.
Roiback offers 36 features, including mobile responsiveness, urgency messaging, multi-language support, booking abandonment recapture, loyalty integration, and multiple payment gateways like Apple Pay, Google Pay, and Paypal. Its features are designed for flexibility, optimization, and international reach.
Getaroom provides no unique features or integrations, making it a basic booking solution with limited scope. Its absence of advanced features makes Roiback the clear leader in functionality.
Edge: Roiback.
Roiback’s customer support is highly rated at 4.72 out of 5, with recent reviews emphasizing their responsiveness, expertise, and personalized consulting. Hotels have noted that their team’s proactive advice significantly influences their direct sales growth.
Getaroom has no reviews or ratings available, leaving support quality unverified. Without recent feedback, it’s safe to assume Roiback’s support outperforms Getaroom’s nonexistent or unreported service levels.
Edge: Roiback.
Roiback integrates with 27 verified partners, including leading channel managers, PMS, and hotel tech suppliers. Its native integrations with main systems like RoomRaccoon and others streamline operations and distribution.
Getaroom has only one verified integration—Yanolja Cloud Solution—limiting its connectivity options and adaptability. For hotels needing extensive integrations, Roiback’s broader partner network is the clear advantage.
Edge: Roiback.
Roiback boasts a high NPS score of 9/5 and 43 recent reviews, indicating strong satisfaction among hotels across varied segments like luxury, boutique, and city center hotels. Hoteliers highlight its flexibility, detailed reporting, and support as key strengths.
Getaroom’s review count is zero, and no recent feedback exists to gauge hotel satisfaction. Given the recent reviews and high scores, Roiback clearly leads in customer approval.
Edge: Roiback.
Getaroom does not publicly disclose pricing; it offers no trial or flat-rate options. Its cost structure remains unclear, making budget planning difficult.
Roiback charges a base fee of $500 monthly, with no free tier or trial. While this is an investment, its extensive feature set justifies the cost for hotels seeking a comprehensive booking solution.
Not ideal if:
Not ideal if:
The core difference lies in complexity and scope. Roiback offers a feature-rich, globally supported booking engine tailored for hotels focused on direct sales, while Getaroom appears limited to a basic platform with no recent reviews or extensive features.
If your hotel’s goal is to drive direct bookings, enhance guest experience, and have reliable support, Roiback is the clear choice. Its recent reviews, high ratings, and comprehensive feature set make it a worthwhile investment.
Choose Getaroom only if your needs are extremely basic, and your budget or technical capacity cannot support a more sophisticated solution. Otherwise, Roiback’s proven track record and recent positive feedback make it the superior option for most hotels seeking growth.
According to HTR's product database, Getaroom and Roiback | Booking Engine share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Getaroom |
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| Booking abandonment recapture | ||
| Mobile optimized/responsive | ||
| Multi-room bookings | ||
| Room substitutions | ||
| Special offers & discounts | ||
| Urgency messaging |
Showing top differences. 24 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Partnering with Roiback has been a game-changer, as their innovative solutions and close support by our Direct Channel Specialist have empowered Jasmine City Group to reach new h..."
What hoteliers love
Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness,... Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness, expertise, and personalized consulting which have been instrumental in achieving business goals.
Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promo... Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promotional packages. Hotel operators report significant growth in online sales and improved direct channel visibility.
Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unif... Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unifying platforms to streamline processes. These technical enhancements are deemed necessary for a seamless user experience.
Where hoteliers push back
The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, som... The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, some users request improvements in default language settings and interface design for better user experience.
While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local a... While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local and international gateways to avoid connectivity issues.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Getaroom and Roiback | Booking Engine share many core Booking Engine features, but each has unique capabilities. Getaroom offers 1 verified integration partners, while Roiback | Booking Engine offers 27. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Roiback | Booking Engine leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Getaroom: No. Roiback | Booking Engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Getaroom has an HT Score of 0 and ROIBACK has 72. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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