Compare GuestRevu (Surveys) vs GuestService - Surveys vs Helix by micrometrics

GuestRevu

GuestRevu (Surveys)

433 reviews
Guest Service

GuestService - Surveys

3 reviews
MicroMetrics

Helix by micrometrics

2 reviews

Compare GuestRevu (Surveys) vs GuestService - Surveys vs Helix by micrometrics

Guest Surveys & Feedback vendor comparison between GuestRevu (Surveys) vs GuestService - Surveys vs Helix by micrometrics. Find out which Guest Surveys & Feedback is right for you based on realtime data from 438 verified hotelier reviews across 54 countries.

GuestRevu

GuestRevu

Ranked 1 (out of 25)

4.8
433 reviews
View profile
Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile
MicroMetrics

MicroMetrics

Ranked 11 (out of 25)

4.8
2 reviews
View profile

Ratings Summary

HT Score

GuestRevu (Surveys)

100 HTScore Icon

GuestService - Surveys

unranked HTScore Icon

Helix by micrometrics

unranked HTScore Icon
Popularity

GuestRevu (Surveys)

433 verified reviews

GuestService - Surveys

3 verified reviews

Helix by micrometrics

2 verified reviews
Likelihood to Recommend

GuestRevu (Surveys)

95%

GuestService - Surveys

100%

Helix by micrometrics

95%
Ease of Use

GuestRevu (Surveys)

4.7

GuestService - Surveys

5

Helix by micrometrics

5
ROI

GuestRevu (Surveys)

4.6

GuestService - Surveys

5

Helix by micrometrics

5
Implementation

GuestRevu (Surveys)

4.6

GuestService - Surveys

Not enough data available

Helix by micrometrics

Not enough data available
Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Helix by micrometrics

4.8

Verified Customer Support

Certificate of Excellence

GuestRevu (Surveys)

GuestService - Surveys

Helix by micrometrics

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Helix by micrometrics

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

GuestRevu
vs.
Guest Service
vs.
MicroMetrics

Customers

Top 3 Segments

GuestRevu (Surveys)

Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%

Helix by micrometrics

Other - 50%
Boutiques - 50%
Resorts - 0%
Featured clients

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

GuestService - Surveys

Guest Service doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Pricing Available By Request

MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

GuestRevu (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Helix by micrometrics

Pricing Available By Request
MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
GuestRevu
vs.
Guest Service
vs.
MicroMetrics

What Customers Are Saying

Most Recent Review

GuestRevu (Surveys)

Consolidation of reviews

Owner

GuestService - Surveys

Reception team

Front Office from (Turkey)

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)
Most Positive Review

GuestRevu (Surveys)

Be up to date, full automatic

MD

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)
Most Critical

GuestRevu (Surveys)

Great platform

C.T.O

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)
References

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

GuestService - Surveys

Guest Service doesn’t have any references available
-

General Info

Screenshots
Integrations

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel CRM & Email Marketing (1)

Helix by micrometrics

Property Management Systems (1)
Recent Company Updates

GuestService - Surveys

Guest Service doesn’t have any recent company updates

-
Recent Articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

Helix by micrometrics

MicroMetrics doesn’t have any recent articles