Compare GuestRevu (Surveys) vs Sojern Reputation Manager vs Travel Media Group (Reputation & Professional Review Response Services)

GuestRevu

GuestRevu (Surveys)

434 reviews
Sojern

Sojern Reputation Manager

3 reviews
Travel Media Group

Travel Media Group (Reputation & Professional Review Response Services)

14 reviews

Compare GuestRevu (Surveys) vs Sojern Reputation Manager vs Travel Media Group (Reputation & Professional Review Response Services)

Guest Survey Software vendor comparison between GuestRevu (Surveys) vs Sojern Reputation Manager vs Travel Media Group (Reputation & Professional Review Response Services). Find out which Guest Survey Software is right for you based on realtime data from 451 verified hotelier reviews across 54 countries.

GuestRevu

GuestRevu

Ranked 1 (out of 25)

4.8
434 reviews
View profile
Sojern

Sojern

Ranked 18 (out of 55)

5.0
3 reviews
View profile
Travel Media Group

Travel Media Group

Ranked 12 (out of 55)

5.0
14 reviews
View profile

Ratings Summary

HT Score

GuestRevu (Surveys)

100 HTScore Icon

Sojern Reputation Manager

unranked HTScore Icon

Travel Media Group (Reputation & Professional Review Response Services)

unranked HTScore Icon
Popularity

GuestRevu (Surveys)

434 verified reviews

Sojern Reputation Manager

3 verified reviews

Travel Media Group (Reputation & Professional Review Response Services)

14 verified reviews
Likelihood to Recommend

GuestRevu (Surveys)

95%

Sojern Reputation Manager

100%

Travel Media Group (Reputation & Professional Review Response Services)

100%
Ease of Use

GuestRevu (Surveys)

4.7

Sojern Reputation Manager

4.3

Travel Media Group (Reputation & Professional Review Response Services)

4.8
ROI

GuestRevu (Surveys)

4.6

Sojern Reputation Manager

5

Travel Media Group (Reputation & Professional Review Response Services)

4.5
Implementation

GuestRevu (Surveys)

4.6

Sojern Reputation Manager

Not enough data available

Travel Media Group (Reputation & Professional Review Response Services)

4.8
Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Travel Media Group (Reputation & Professional Review Response Services)

4.9

Verified Customer Support

Certificate of Excellence

GuestRevu (Surveys)

Sojern Reputation Manager

Travel Media Group (Reputation & Professional Review Response Services)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Travel Media Group (Reputation & Professional Review Response Services)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

GuestRevu
vs.
Sojern
vs.
Travel Media Group

Customers

Top 3 Segments

GuestRevu (Surveys)

Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%

Sojern Reputation Manager

Boutiques - 67%
Motels - 33%
Resorts - 0%

Travel Media Group (Reputation & Professional Review Response Services)

Branded Hotels - 36%
Other - 7%
City Center Hotels - 7%
Featured clients

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

Sojern Reputation Manager

Sojern doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

GuestRevu (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Travel Media Group (Reputation & Professional Review Response Services)

Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
GuestRevu
vs.
Sojern
vs.
Travel Media Group

What Customers Are Saying

Most Recent Review

GuestRevu (Surveys)

Excellent guest review platform

Group Marketing Manager

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)

Travel Media Group (Reputation & Professional Review Response Services)

Attentive, responsive, great to work with!

Director of Sales
Most Positive Review

GuestRevu (Surveys)

Be up to date, full automatic

MD

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Travel Media Group (Reputation & Professional Review Response Services)

Fantastic Customer Service!

Director of Sales
Most Critical

GuestRevu (Surveys)

Excellent company to work with.

General Manager

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Travel Media Group (Reputation & Professional Review Response Services)

Amazing company to work with!

Vice President, Digital Strategy & eCommerce
References

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

Sojern Reputation Manager

Sojern doesn’t have any references available
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General Info

Screenshots

Travel Media Group doesn't have any screenshots

Integrations

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Channel Managers (6)

Travel Media Group (Reputation & Professional Review Response Services)

Property Management Systems (2)
Recent Articles

Travel Media Group (Reputation & Professional Review Response Services)

Travel Media Group doesn’t have any recent articles