Guest Service vs. IRIS Systems: Which is a Better Fit?

GuestService - Mobile Ordering

Digital Menus

White-label App
Upselling

Ability for hotel to suggest upsell opportunities to guests/make more money
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
Digital Menu

An app-like design makes ordering online simple for customers on any type of device.
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
Web Based (Appless)

Ordering

Ordering Scheduling

Let customers place pickup and delivery orders for a future date and time.
Loyalty Program Integrations
Tipping

Automatically add a line item for tipping and encourage customers to leave tips for your staff.
Contactless Ordering
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
POS Integration

Payments

Payments Integrations
Google Pay

Enables mobile payment from Android devices / Simple and familiar for customers to choose this payment option
Cross Venue Payment Splitting
Credit Card Payments
Apple Pay
Near Field Contact (NFC)
PMS Integration
POS Integration

Delivery & Logistics

Delivery (3rd Party)

Use third-party couriers and pay no marketplace commissions.
Delivery Logistics (In-house)

Use your own staff and pay no marketplace commissions.
Curbside Pickup

Offer customers free in-person or curbside pickup for orders placed online.
Off-Property Vendor Management

IRIS

Digital Menus

White-label App
Upselling

Ability for hotel to suggest upsell opportunities to guests/make more money
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
Digital Menu

An app-like design makes ordering online simple for customers on any type of device.
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
Web Based (Appless)

Ordering

Ordering Scheduling

Let customers place pickup and delivery orders for a future date and time.
Loyalty Program Integrations
Tipping

Automatically add a line item for tipping and encourage customers to leave tips for your staff.
Contactless Ordering
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
POS Integration

Payments

Payments Integrations
Google Pay

Enables mobile payment from Android devices / Simple and familiar for customers to choose this payment option
Cross Venue Payment Splitting
Credit Card Payments
Apple Pay
Near Field Contact (NFC)
PMS Integration
POS Integration

Delivery & Logistics

Delivery (3rd Party)

Use third-party couriers and pay no marketplace commissions.
Delivery Logistics (In-house)

Use your own staff and pay no marketplace commissions.
Curbside Pickup

Offer customers free in-person or curbside pickup for orders placed online.
Off-Property Vendor Management

What Customers Are Saying

Most Recent Review

Reception team

Front Office from (Turkey)

Westchester Marriott (HEI Hotels & Resorts)- IRIS mobile dining

Director Of Room Operations from Tarrytown (United States of America)

Most Positive Review

Guest Relations

Guest Relations from (Turkey)

Great tool for smaller independents to keep up with big brands while driving revenue and improving the guest experience

Assistant Front Office Manager & Head of IT from Wayzata (United States)

Most Critical

Mobile Dining Onboarding

Director of Outlets from Amarillo (United States of America)

References

Guest Service doesn’t have any references available