Compare GuestService - Surveys vs CustomerCount Surveys vs GuestRevu (Surveys)

Guest Service

GuestService - Surveys

3 reviews
CustomerCount

CustomerCount Surveys

0 reviews
GuestRevu

GuestRevu (Surveys)

432 reviews

Compare GuestService - Surveys vs CustomerCount Surveys vs GuestRevu (Surveys)

Guest Surveys & Feedback vendor comparison between GuestService - Surveys vs CustomerCount Surveys vs GuestRevu (Surveys). Find out which Guest Surveys & Feedback is right for you based on realtime data from 435 verified hotelier reviews across 53 countries.

Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile
CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile
GuestRevu

GuestRevu

Ranked 1 (out of 25)

4.8
432 reviews
View profile

Ratings Summary

HT Score

GuestService - Surveys

unranked HTScore Icon

CustomerCount Surveys

unranked HTScore Icon

GuestRevu (Surveys)

100 HTScore Icon
Popularity

GuestService - Surveys

3 verified reviews

CustomerCount Surveys

0 verified reviews

GuestRevu (Surveys)

432 verified reviews
Likelihood to Recommend

GuestService - Surveys

100%

CustomerCount Surveys

0%

GuestRevu (Surveys)

95%
Ease of Use

GuestService - Surveys

5

CustomerCount Surveys

0

GuestRevu (Surveys)

4.7
ROI

GuestService - Surveys

5

CustomerCount Surveys

0

GuestRevu (Surveys)

4.6
Implementation

GuestService - Surveys

Not enough data available

CustomerCount Surveys

Not enough data available

GuestRevu (Surveys)

4.6
Customer Support

GuestService - Surveys

4.3

Verified Customer Support

CustomerCount Surveys

0

Verified Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Certificate of Excellence

GuestService - Surveys

CustomerCount Surveys

GuestRevu (Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service
vs.
CustomerCount
vs.
GuestRevu

Customers

Top 3 Segments

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

GuestRevu (Surveys)

Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%
Featured clients

GuestService - Surveys

Guest Service doesn’t have any featured brands available

-

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

GuestRevu (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Guest Service
vs.
CustomerCount
vs.
GuestRevu

What Customers Are Saying

Most Recent Review

GuestService - Surveys

Reception team

Front Office from (Turkey)

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

GuestRevu (Surveys)

How Pamarah Lodge Understood Guest Experience Better and Achieved an NPS of 91 with GuestRevu

Owner from Victoria Falls (Zimbabwe)
Most Positive Review

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

GuestRevu (Surveys)

Be up to date, full automatic

MD
Most Critical

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

GuestRevu (Surveys)

Great platform to use to colleect reviews.

Front Office Manager
References

GuestService - Surveys

Guest Service doesn’t have any references available
-

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel CRM & Email Marketing (1)

CustomerCount Surveys

CustomerCount doesn't have any integrations

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)
Recent Company Updates

GuestService - Surveys

Guest Service doesn’t have any recent company updates

-
Recent Articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles