Compare GuestService - Surveys vs Flexkeeping (Glitch Management)

Guest Service

GuestService - Surveys

3 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews

Compare GuestService - Surveys vs Flexkeeping (Glitch Management)

Guest Surveys & Feedback vendor comparison between GuestService - Surveys vs Flexkeeping (Glitch Management) . Find out which Guest Surveys & Feedback is right for you based on realtime data from 22 verified hotelier reviews across 7 countries.

Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 6 (out of 25)

5.0
19 reviews
View profile

Ratings Summary

HT Score

GuestService - Surveys

unranked HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon
Popularity

GuestService - Surveys

3 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews
Likelihood to Recommend

GuestService - Surveys

100%

Flexkeeping (Glitch Management)

99%
Ease of Use

GuestService - Surveys

5

Flexkeeping (Glitch Management)

5
ROI

GuestService - Surveys

5

Flexkeeping (Glitch Management)

4.8
Implementation

GuestService - Surveys

Not enough data available

Flexkeeping (Glitch Management)

4.9
Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Certificate of Excellence

GuestService - Surveys

Flexkeeping (Glitch Management)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service
vs.
Flexkeeping
vs.

Customers

Top 3 Segments

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%
Featured clients

GuestService - Surveys

Guest Service doesn’t have any featured brands available

Flexkeeping (Glitch Management)

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Guest Service
vs.
Flexkeeping
vs.

What Customers Are Saying

Most Recent Review

GuestService - Surveys

Reception team

Front Office from (Turkey)

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager
Most Positive Review

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director
Most Critical

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Flexkeeping (Glitch Management)

Amazing company

GM
References

GuestService - Surveys

Guest Service doesn’t have any references available

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

General Info

Screenshots
Integrations

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel CRM & Email Marketing (1)

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Booking Engine (2)
Recent Company Updates

GuestService - Surveys

Guest Service doesn’t have any recent company updates

Recent Articles

GuestService - Surveys

Guest Service doesn’t have any recent articles